Emirates Grand Hotel
Emirates Grand Hotel
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8.0
Very good

"Very nice hotel and have a big room."

Indra

|

April 19, 2018

Deluxe Room - Bed Emirates Grand Hotel
Deluxe Room - Bed
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Lobby Emirates Grand Hotel
Lobby
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Lobby Emirates Grand Hotel
Lobby
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Swimming pool [outdoor] Emirates Grand Hotel
Swimming pool [outdoor]
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See map Emirates Grand Hotel
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Excellent
Location
8.8
See all 6 photos Emirates Grand Hotel
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What guests are saying:
Thanks to Abdullah who cleaned my room
J. from United Arab Emirates
Business traveler
Good hotel with an amazing location, only 2 min by walk till the nearest metro station. Near to Dubai Mall and Burj Khalifa. Very good breakfast.
Alexandrina from Oman
Couple
Great hotel!
Duaa from Saudi Arabia
Group
This Is a great place to stay when visitng dubai. Just few steps away from the meteo, so you can definitely go anywhere in dubai through public transport. Also so close to dubai mall and burj khalifa.
John from Saudi Arabia
Group
very good
Noor from Malaysia
Solo traveler
Price covers every night , spacious room & amazing view always , two bedroom apartment brings wonderful Dubai style experience
Bowen from United Arab Emirates
Family with young children
Clean and spacious room, very accomodating staffs, nice facilities
Jane from United Arab Emirates
Family with young children
I had stay here for second time and it will be more since this hotel is very good and convenience. Only one station to World Trade Center. I will come back again on my next staying.
Jitima from Thailand
Business traveler
Enjoyed my short stay there.
Paul from Kenya
Business traveler
This time , lower storey , two single beds combined double bed , small size studio , but it got everything for living , no bath mat , be careful at shower
Bowen from United Arab Emirates
Family with young children
Very good
From 888 reviewsSee what guests said
7.8
/
10
Very good cleanliness
7.8
Recommended by 85% of guests
Value for money7.6
Distance to city center1. Km
Location rating8.8
Nearest airportDubai International Airport (DXB)
Distance to airport10.3 km
85%

would recommend to a friend

Agoda Preferred Property

2018

Gold Circle Award Winner

  • 170 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
7.5
Very good
Room comfort & quality
11 travelers are looking at this property right nowBook now before it's too late!
2 Bedroom Suite
2 Bedroom Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed & 1 king bed or ...
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Premier Suite
Premier Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed & 2 single beds
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1 Bedroom King Suite
1 Bedroom King Suite
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed or 2 single beds
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One Bedroom Suite with Breakfast (Private Sale)
One Bedroom Suite with Breakfast (Private Sale)
...
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    One Bedroom Suite with Breakfast (Promo)(Private Sale)
    One Bedroom Suite with Breakfast (Promo)(Private Sale)
    ...
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      One Bedroom Suite (Promo)(Private Sale)
      One Bedroom Suite (Promo)(Private Sale)
      ...
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        One Bedroom Suite (Private Sale)
        One Bedroom Suite (Private Sale)
        ...
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          Suite One Bedroom
          Suite One Bedroom
          ...
          • Room size: 49 m²/527 ft²
          Enter dates to see prices
          Twin/Double room - De Luxe
          Twin/Double room - De Luxe
          ...
          • Bathtub
          • Kitchenette
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          What people love about the property

          • 8.8
            Excellent

            "Wifi worked great, views from the 35th floor were great."

            Maurice

            |

            December 31, 2016

          • 8.8
            Excellent

            "Staff was very friendly."

            Nurul S.

            |

            March 1, 2017

          • 8.8
            Excellent

            "Overall, a very comfortable stay and would definitely recommend."

            Tabrez E.

            |

            August 1, 2016

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          More about Emirates Grand Hotel

          More about Emirates Grand Hotel

          8.4
          Excellent

          "The room is good and clean."

          Ryan

          |

          October 6, 2017

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          What to eat nearby

          Arabic cuisine
          Arabic cuisine
          Nine7One
          2.9 km Arabic, Asian, Gluten Free
          Al Khayma at Dubai Marine Beach Resort
          3.1 km Arabic, Halal, Lebanese
          The Market Place
          4.1 km Arabic, Asian, Halal
          American cuisine
          American cuisine
          Original Wings & Rings Dubai - Home of Buffalo Wings
          140 m American, Bar, Pub
          Applebee's
          180 m American
          Double Decker
          680 m American, Bar, British
          Mediterranean cuisine
          Mediterranean cuisine
          The Kana Cafe
          2.4 km Mediterranean
          Level Seven
          3.7 km Mediterranean
          Baku Caspian restaurant and cafe
          4.5 km Mediterranean

          What they offer

          8.0
          Very good

          "Nonetheless, it''s a very good hotel."

          Manal

          |

          December 28, 2017

          Show less

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

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          Some helpful facts

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          Announcements

          The room rate on December 31, 2018 is inclusive of gala dinner. Any additional guest is subject to an additional charge.
          Gala dinner is provided for 2 persons per booking. For further queries, please contact the property directly.

          Real reviews from real guests

          Agoda Reviews (888)Booking.com Reviews (6393)
          7.8
          /
          10
          Cleanliness7.8
          Facilities7.6
          Location8.8
          Room comfort and quality7.5
          Service7.5
          Value for money7.6
          Provided by verified guests of Agoda
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          All room types
          Showing 605 verified guest comments
          12345
          8.4
          Excellent
          Abdul from United Kingdom
          Solo traveler
          Deluxe Room
          Stayed 2 nights in December 2018
          I would like to mention Kristin from reception who was extremely helpful ,efficient and pleasent ”
          I would like to mention Kristin from reception who was extremely helpful ,efficient and very pleasant to deal with .Credit to her company .Please pass my remarks to her employers if you can .Thanks
          Reviewed December 14, 2018
          9.2
          Exceptional
          Zara from United Kingdom
          Family with teens
          Deluxe Room
          Stayed 2 nights in November 2018
          Great stay ”
          Lovely place, clean, location is great literally 1 minute walk to metro. So many dining places around. Staff are nice but a bit lazy took 1 hour for someone to come get my luggage for check out and long queue at reception have to wait 10 minutes minimum! Other than that lovely place would stay again!
          Reviewed December 03, 2018
          9.2
          Exceptional
          Natalie from United Kingdom
          Couple
          Deluxe Room
          Stayed 9 nights in November 2018
          Not bad”
          The hotel is a little dated but we got upgraded to a room with a kitchenette upon check in which was nice. The kitchenette came equipped with knives, chopping boards, pans, plates etc. They washed the plates every service which was handy since there was no washing liquid. The water was luke warm for the first few days but a call to Maintenance had the issue resolved promptly. The rooftop shisha lounge was our favourite spot. Service was on point and the shisha was great. We were met daily with a smile and the guys went out of their way to reserve tents for us. No complaints at all. We got massages twice in the spa - a little inconsistent though - My first massage was by a Kenyan lady who was really strong and ensured all my aches and pains were dealt with. My husband on the other hand had a Moroccan lady and said her nails cut him a few times. Gym was excellent with everything you need. Free daily shuttle to POI which is great. Overall a decent place!
          Reviewed November 29, 2018
          8.8
          Excellent
          siva from Malaysia
          Business traveler
          Deluxe Room
          Stayed 3 nights in September 2018
          value for money”
          I chose this hotel to attend a conference in World Trade Centre. Upgraded to single suite for free. Excellent location. 2 minutes walk to metro station. Definitely will be my choice if I visit Dubai again.Great value for money
          Reviewed October 30, 2018
          9.6
          Exceptional
          Marko from United Arab Emirates
          Business traveler
          Deluxe Room
          Stayed 1 night in September 2018
          Highly recommended ”
          Good hotel, spacious rooms and cleanliness is very good. Staff friendly and helpful, reception girl Nesta steps up with great customer service. Generally highly recommended for stay and excellent location. Bad things: slow service on check in and very late check in time (3pm). Pool very windy.
          Reviewed September 26, 2018
          9.6
          Exceptional
          Mahendran from Malaysia
          Couple
          Deluxe Room
          Stayed 1 night in December 2018
          Excellent location because near Metro station ”
          No cons all pros.
          Reviewed December 16, 2018
          9.2
          Exceptional
          Clare from United Arab Emirates
          Solo traveler
          Deluxe Room
          Stayed 2 nights in November 2018
          Lovely people”
          This was exactly what I wanted - affordable and close to the Mall and the Burj Khalifa. The rooftop pool is nothing to write home about, but the staff were super friendly and it was in my price range. Allowed me to check in early. Would definitely stay again.
          Reviewed December 03, 2018
          8.8
          Excellent
          IMRAN from United States
          Business traveler
          Deluxe Room
          Stayed 4 nights in November 2018
          EXCELLENT PRICE AND LOCATION ”
          HUGE APARTMENT WITH WASHER DRYER. EVERYTHING WAS GOOD. BREAKFAST WAS GOOD TOO . INCLUDED IN THE PRICE
          Reviewed December 07, 2018
          9.6
          Exceptional
          Renuga from Singapore
          Couple
          Deluxe Room
          Stayed 8 nights in August 2018
          great vacation”
          we are delighted with our 8 days stay with them. it was walking distant to Financial centre metro station and there are a lot of food option beside the hotel for lunch, dinner or even supper. Would definitely book the same hotel when we are back at Dubai for sure. Thank you.
          Reviewed August 21, 2018
          8.8
          Excellent
          Christopher from United States
          Solo traveler
          1 Bedroom King Suite
          Stayed 2 nights in June 2018
          Very Pleasant Two-night Stay”
          I enjoyed my experience at Emirates Grand Hotel. The staff were friendly from the get go and always made an effort to help. The front desk staff were very helpful and quick. I stayed in the one-bedroom king and it was great. It had a decent little kitchenette, nice living area with a built-in desk and a big cozy bed. Though the bedroom was a bit of a tight squeeze with the big bed, it was still nice. I read a lot of complaints about carpet before I booked, but I didn't notice anything off about them. In fact, the room was perfectly cleaned. I got some good use out of the kitchenette as I brought some supplies to prepare a few meals. The equipment provided was satisfactory indeed. As far as facilities go, I thought the pool was very small and overrun with children, but what can you do. It was Eid. I was disappointed that the steam room wasn't working and the sauna wasn't very hot. They had a special tent set up out back for the start of the World Cup games. It was decent.
          Reviewed July 06, 2018
          9.2
          Exceptional
          Rafael from United States
          Solo traveler
          Deluxe Room
          Stayed 1 night in April 2018
          Night Shift Reservations Clerk”
          Clerk needs customer service training. The great location, breakfast, price and large rooms more than made up for the problems I had with the clerk. But would have been an outstanding stay except for this issue.
          Reviewed April 30, 2018
          Dear Guest , It was a pleasure to welcome you at Emirates Grand Hotel, Thank you for taking the time to write such a detailed review.All your comments are essential to educating our staff about service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. Once again, thank you for your feedback and we look forward to welcome you back in near future. Kind Regards Management Team Emirates Grand Hotel , Dubai
          Responded May 21, 2018
          Emirates Grand Hotel
          10.0
          Exceptional
          Bowen from United Arab Emirates
          Family with young children
          Deluxe Room
          Stayed 1 night in December 2017
          Great experience ”
          This is the highest storey room I have ever stayed ,37th I could see everything in Downtown Dubai , and the shiny roof above Dubai Mall , greatest city view and quiet atmosphere of course , service is good leading us to our room and simple introduction by the way, valet parking not efficient enough due to limited drivers , I will come here for the second time for sure , so much worthy !!
          Reviewed December 20, 2017
          2.0
          RAMIS from United Arab Emirates
          Couple
          Deluxe Room
          Stayed 1 night in December 2018
          Bad Experience ”
          It was a horrible experience from beginning to end.When we enter reception no one care about new guest.Waited in Que and get check in.When we enter room TOILET/WASHROOM was ridiculous. We doubt they did not clean it so far.Toilet floor occupy water all the time and it difficult to go inside washroom.Overall it's a no go..... Try to choose any other branded hotel with same money
          Reviewed December 03, 2018
          4.8
          Fatima from United Arab Emirates
          Business traveler
          Deluxe Room
          Stayed 1 night in November 2018
          Acceptable”
          Last time I book a room in non smoking area because I have kids. And I am can not smell smoke. During the booking they put me in smoking area without informing me. All that day I get worst and one if my kids was sickened. When I told them why you did that they said all rooms booked. I told them at least let me know. This one of my rights . I pay to enjoy not to be sickened. Sorry but I was very upset.
          Reviewed November 21, 2018
          4.0
          ashu from India
          Business traveler
          Deluxe Room
          Stayed 4 nights in September 2018
          not a great experience”
          Because a customer come again it doesn't mean he should be ignored.. the reception staff is very arrogant and rude. there are better options available all around dubai... The toiletries have been removed to cut cost, Inspite of high availability of rooms , the reception staff will offer the worst room... its just a building not a hotel... Hotel is supported by hospitality services... not arrogance.
          Reviewed November 20, 2018
          6.4
          Good
          Kumar from United Arab Emirates
          Couple
          Deluxe Room
          Stayed 1 night in November 2018
          Good”
          Reviewed November 24, 2018
          2.0
          YOUSIF from United Kingdom
          Group
          Deluxe Room
          Stayed 9 nights in August 2018
          Awful check-in experience - hotel demands 2000 deposit; service needs improvement.”
          Arrived at the hotel around 3am very tired after a long haul flight. Expected a smooth and seamless check-in process so we could get some rest, especially at this time of the night. Instead, what we got was one of the worst check-in experiences we have ever encountered at a hotel. Demanded that we hand over a deposit of AED 2000, despite it not saying anywhere on our paperwork that a deposit is required. We politely pointed this out and explained that we would not be leaving a deposit as we would not be making any in-room purchased and wanted the minibar removed and any purchases that we happened to make within the hotel we would settle directly at the point of sale. Our response was met with unexpected resistance with Zidan telling us that a deposit is required as part of 'hotel policy' and demanding that we hand over additional cash to him without it being accounted for anywhere. We were extremely disappointed by this and his attitude.
          Reviewed September 01, 2018
          5.6
          Teck from Thailand
          Business traveler
          Deluxe Room
          Stayed 3 nights in March 2018
          Above average”
          although rooms are pretty standard and nice, the deep impression left on us was the extremely poor service at reception during check in. stood for almost 30 minutes without anyone attending and even during check in process, service was pretty poor compared to other hotels. however, service from other areas had been very good.
          Reviewed August 24, 2018
          8.8
          Excellent
          Yasir from Pakistan
          Family with young children
          1 Bedroom King Suite
          Stayed 7 nights in August 2018
          Everything was superb about the hotel . Location is gr8 so as the room size and amenities. ”
          One thing was annoying and that there was no option of cold water in washroom . Whether you open the cold tap side it’s always hot water coming out . We visited in summers so the hotel management should consider to provide the travelers with the cold water option in washrooms .
          Reviewed August 22, 2018
          6.4
          Good
          Mohamed
          Business traveler
          Deluxe Room
          Stayed 14 nights in July 2018
          Recommended for long-term stay”
          Good hotel if you plan for long-term stay as they have a Deluxe room with most of your daily requirements from kitchen appliances, washing machine and other. Staff is not that much good comparing with other hotels in that area.
          Reviewed July 11, 2018
          12345
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          Emirates Grand Hotel
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          • Excellent location
          • Burj Khalifa
          • Financial Center Metro Station is within 0.17 km