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Emirates Palace Hotel
Emirates Palace Hotel
Emirates Palace Hotel
Emirates Palace Hotel
Emirates Palace Hotel
Emirates Palace Hotel
Emirates Palace Hotel
Removed from saved list

9.1

Exceptional

2,223 reviews

2,223 reviews

Breakfast2
View2
Swimming Pool1

Thanks allot to the Hotel front desk hospitalit and special arrangement made for us as well as to room service and outdoor facilities specially at swiming pool ...

WALID
- Nov 7, 2020
Highly rated by guests – 92% would recommend
See map

9.3

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Emirates Palace 40 m
Observation Deck at 300 590 m
Marina Mall 1.6 km
Heritage Village 2.1 km
Sheikh Zayed Grand Mosque Center 17.0 km
Yas Waterworld Abu Dhabi 28.7 km
Yas Marina Circuit 29.2 km
Ferrari World Abu Dhabi 29.4 km
Yas Mall 29.7 km
Nearby landmarks
Emirates Palace 40 m
Etihad Towers 590 m
Observation Deck at 300 590 m
The Founder's Memorial 590 m
Avenue at Etihad Towers 640 m
Abu Dhabi National Oil Company (ADNOC) 710 m
Abu Dhabi Breakwater 770 m
Qasr Al Watan 820 m
Bellydancing Lessons, Hiltonia 830 m
The Hiltonia Beach Club 840 m
Free Wi-Fi

Emirates Palace Hotel

P.O. Box 39999 West Corniche, Abu Dhabi Corniche, Abu Dhabi, United Arab Emirates, - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Kids club

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Abu Dhabi every 3 minutes on Agoda.com
Value for money8.5
Distance to city center3 km
Location rating9.3
Nearest airportAl Bateen Executive Airport (AZI)
Distance to airport14.3 km

Rooms available at Emirates Palace Hotel

Excellent
Room comfort & quality

9

Pearl Twin Room
...
  • Room size: 55 m²/592 ft²
  • Sea view
  • 2 single beds or 1 double b...
Enter dates to see prices
Pearl King Room
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 2 single beds or 1 double b...
Enter dates to see prices
Diamond Twin Room
...
  • Room size: 55 m²/592 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Khaleej Deluxe Suite
...
  • Room size: 55 m²/592 ft²
  • Partial sea view
  • 2 single beds or 1 double b...
Enter dates to see prices
Coral Twin Room
...
  • Room size: 55 m²/592 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Three Bedroom Palace Suite
...
  • Balcony/terrace
  • 3 bathrooms
  • 1 king bed & 1 king bed & 1...
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Diamond King Room
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Two Bedroom Palace Suite
...
  • Balcony/terrace
  • 2 bathrooms
  • 1 king bed & 1 king bed
Enter dates to see prices
Palace Pearl Suite
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 280 m²/3014 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Emirates Palace Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Emirates Palace Hotel?

Emirates Palace Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Emirates Palace Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Abu Dhabi with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Emirates Palace Hotel?

Wake up to a great buffet breakfast at Emirates Palace Hotel. Adults can enjoy breakfast offered with an additional charge of 224 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Emirates Palace Hotel?

Emirates Palace Hotel features on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Emirates Palace Hotel?

Emirates Palace Hotel does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Emirates Palace Hotel?

Bus Stop 03433 (B) is the closest train, metro, or bus station, about 1.8 km away from Emirates Palace Hotel.

What restaurants are nearby Emirates Palace Hotel?

Emirates Palace Hotel is located in Abu Dhabi Corniche, famous for good restaurants such as Sayad, Martabaan by Hemant Oberoi and BBQ Al Qasr.

What popular shopping places are close to Emirates Palace Hotel?

Emirates Palace Hotel is located in Abu Dhabi Corniche area which features shopping places such as Marina Mall, World Trade Center Mall and Avenue at Etihad Towers.

What are popular attractions near Emirates Palace Hotel?

Emirates Palace Hotel is located in Abu Dhabi Corniche area, which is famous for attractions such as Emirates Palace, Heritage Village and Observation Deck at 300.

What popular beaches are close to Emirates Palace Hotel?

Emirates Palace Hotel is located in the Abu Dhabi Corniche area, which includes Corniche Beach, Las Brisas Beach and Bab Al Qasr hotel private beach.

What popular natural sightseeing spots are close to Emirates Palace Hotel?

Emirates Palace Hotel is located in the Abu Dhabi Corniche area, which is famous for natural sightseeing destinations such as Bicycle trail, Finish Abu Dabi Triathlon and Abu Dhabi Int. Marine Sports Club.

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Explore the neighborhood

What people love about Emirates Palace Hotel

  • 10

    Exceptional

    "Thanks allot to the Hotel front desk hospitalit and special arrangement made for us as well as to room service and outdoor facilities specially at swiming pool ..."

    WALID

    |

    November 7, 2020

  • 10

    Exceptional

    "It was amazing experience at Emirates palace hotel, Abu Dhabi."

    WALID

    |

    November 7, 2020

  • 10

    Exceptional

    "Excellent service and food plus everything was perfect"

    Afra

    |

    August 2, 2020

Overall rating:

9.1

Exceptional
2,223 reviews
Cleanliness
9.5
Facilities
9.3
Location
9.3
Read all reviews >
What travelers say they love:
It was definitely one of the best hotels I've ever stayed at...
Diaz from Philippines
Business traveler
More about Emirates Palace Hotel

More about Emirates Palace Hotel

Even more ostentatious than the name suggests, this property on the waterfront is truly mindboggling in its size and scope. Embodying all that is shiny and excessive about the UAE's take on luxury, Emirates Palace Hotel is right on the beach and set on extensive palace grounds a short drive from the center of Abu Dhabi. Interiors are just as impressive as the exteriors, and rooms have an LCD/LED TV with an in-room entertainment system, sea view balconies, massive gold beds, and oversized marble bathrooms. Each guest is attributed a personal butler, and food on-site is naturally the best of everything from all reaches of the globe. Swimming is an obvious pastime here, and there's a beach for families and women and one for couples, plus a waterslide park and various pools. The Emirates Palace Spa only adds to the pampering you'll receive while staying at Emirates Palace Hotel.

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Amenities and facilities
Exceptional
Facilities

9.3

Most talked about facilities

Swimming Pool

7 mentions

Beach

4 mentions

Breakfast

3 mentions

Housekeeping

3 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Czech
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Nepali
  • Portuguese
  • Romanian
  • Russian
  • Sinhala
  • Spanish
  • Swedish
  • Tamil
  • Thai
  • Turkish
  • Ukrainian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Diving
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Squash court
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Water park
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Infirmary
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Adapter
  • Air conditioning
  • Desk
  • Free bottled water
  • In-room safe box
  • Ironing facilities
  • Pool facilities
  • Seating area
Food and dining
Restaurants on site

LE VENDOME

  • Cuisine: International
  • Menu: A-la-carte

MEZZALUNA

  • Cuisine: Italian
  • Menu: Buffet

SAYAD

  • Cuisine: Seafood

MEZLAI

  • Cuisine: Middle Eastern
  • Menu: Buffet

BBQ AL QASR

  • Cuisine: Grill/BBQ

HAKKASAN

  • Cuisine: Chinese
  • Menu: Buffet

CASCADES

  • Cuisine: International
  • Menu: Buffet

LAS BRISAS

  • Cuisine: International
  • Menu: Buffet

MAWAL

  • Cuisine: Middle Eastern
  • Menu: Buffet
Location
P.O. Box 39999 West Corniche, Abu Dhabi Corniche, Abu Dhabi, United Arab Emirates,
Exceptional
Location

9.3

Airports

  • Al Bateen Executive Airport (AZI)
    14.3 km 28 min drive

Hospital or clinic

  • Dr. Firas Dental & Orthopedic Center
    1.2 km

Shopping

  • Marina Mall
    1.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Emirates Palace
    40 m
  • Observation Deck at 300
    590 m
  • Marina Mall
    1.6 km
  • Heritage Village
    2.1 km
  • Sheikh Zayed Grand Mosque Center
    17.0 km
  • Yas Waterworld Abu Dhabi
    28.7 km
  • Yas Marina Circuit
    29.2 km
  • Ferrari World Abu Dhabi
    29.4 km
  • Yas Mall
    29.7 km

Nearby landmarks

  • Emirates Palace
    40 m
  • Etihad Towers
    590 m
  • Observation Deck at 300
    590 m
  • The Founder's Memorial
    590 m
  • Avenue at Etihad Towers
    640 m
  • Abu Dhabi National Oil Company (ADNOC)
    710 m
  • Abu Dhabi Breakwater
    770 m
  • Qasr Al Watan
    820 m
  • Bellydancing Lessons, Hiltonia
    830 m
  • The Hiltonia Beach Club
    840 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Dress code at property is smart casual or the traditional Arab national dress. Kindly refrain from wearing shorts, bermudas, flip-flops, open shoes or any exposing garments.
  • The property does not permit food from outside.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee400 AED
  • Distance from city center3 km
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)224 AED

The property

  • Non-smoking rooms/floorsNo
  • Number of bars/lounges5
  • Number of floors8
  • Number of restaurants9
  • Number of rooms 394
  • Room voltage220
  • Year property opened2005
Property announcements

During the Holy Month of Ramadan, only selected food and beverage outlets open. Please contact the property for details.

Reviews of Emirates Palace Hotel from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.5
Facilities9.3
Location9.3
Room comfort and quality9.0
Service9.2
Value for money8.5
High score for Abu Dhabi
Rating
9+ Exceptional (135)
8-9 Excellent (31)
7-8 Very Good (22)
6-7 Good (3)
<6 Below Expectation (15)
Time of the year
Mar - May (41)
Jun - Aug (79)
Sep - Nov (42)
Dec - Feb (44)
Don't miss out!Users are booking a place in Abu Dhabi every 3 minutes on Agoda.com
All guests (322)
All room types
All languages

Show reviews that mention 

Showing 206 verified guest comments
12345
10.0
Exceptional
Ali from United Arab Emirates
Couple
Pearl King Room
Stayed 2 nights in March 2009

Luxury stay at Abu Dhabi”

Excellent location, excellent service & room amenities, excellent interiors & furniture. The best stay in a hotel.

I stayed at Emirates Palace Hotel for 2 nights ad it was my first stay in this hotel. The hotel which looks like a palace is located on the beach (Cornich) of Abu Dhabi, and near Marina Shopping Mall. The hotel reception is excellent, and it make the guest feel of being treated as a VIP and concierge escorts the guest to the assigned room. The hotel has 2 wings (East/West) and each of the wings has its own parking space. Each room has a maid who brings a welcome fresh juice as soon as the guest check in and comes to explain the room facilities. It was an excellent stay in a hotel, and recommended strongly for a one time experience.

Reviewed March 16, 2009

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10.0
Exceptional
Konstantin from United Arab Emirates
Couple
Pearl Twin Room
Stayed 1 night in May 2016

Best hotel I've ever been to”

Decide to make a little getaway for the weekend to Abu Dhabi from Dubai. Booked a simple room in the Palace. Arrived a little early than check in time and had to wait for 1,5 hours to get the room. Been a little upset about it, but once we entered these huge Apartments (I can call it by a less word) we were absolutely astonished. The hotel gave how the called it "a little surprise" and upgraded us to executive suite or something like this. The room was enormous in size and perfect in the interior. Dear Emirates Palace, Thank you so much for this magic weekend!

Reviewed May 21, 2016

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10.0
Exceptional
WALID from United Arab Emirates
Couple
Coral King Room
Stayed 1 night in November 2020

Wedding anniversary overnight stay”

It was amazing experience at Emirates palace hotel, Abu Dhabi. It was an extra ordinay stay full of joy and hapiness. Thanks allot to the Hotel front desk hospitalit and special arrangement made for us as well as to room service and outdoor facilities specially at swiming pool side.

Reviewed November 07, 2020

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10.0
Exceptional
marilena from Cyprus
Group
Pearl King Room
Stayed 3 nights in August 2019

Impeccable ”

Everything was perfect, the amount of money you pay are fully justified the people working there are so friendly especially our Egyptian friend from the reception(Samha? I don't quite remember how his name was spelled) If we ever come back to Abu Dhabi it will surely be at Emirates Palace

Reviewed September 03, 2019

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9.3
Exceptional
Abdullah from Romania
Couple
Pearl King Room
Stayed 1 night in April 2014

Enjoyed a lot ”

Staff. Built up. Romance in palace

A bit disappointed from the beach. Been to Abu Dhabi park hayat and I recommend the rooms and the beach. However emirates palace is very unique and it's a must for once

Reviewed April 29, 2014

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9.6
Exceptional
Diaz from Philippines
Business traveler
Pearl King Room
Stayed 1 night in September 2018

Absolutely Wonderful!”

What an amazing staycation! it was definitely one of the best hotels I've ever stayed at. The room was was nice, the pools are great and I love the water sports.... The staff are super friendly. I would definitely love to go back and stay once I'm back in Abu Dhabi.

Reviewed October 02, 2018

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9.0
Exceptional
Hongjie from China
Couple
Diamond Twin Room
Stayed 1 night in June 2014

highly recommended, luxury”

service, decoration,

it's agreat experience in Emirates palace. I have booked the Suit, but with the wrong date, after I arrive at, the front desk helpt me to find another suit and helpt contact with Agoda for change of the date without addtional charge. I really appreciate all the help and which makes me a excellent begin of the trip in Abu Dahbi

Reviewed June 11, 2014

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10.0
Exceptional
Valerie from United Arab Emirates
Couple
Pearl King Room
Stayed 1 night in August 2018

Fantastic!!!”

Everyone needs to stay here, even for just one night. Everything was so fantastic. I live in Abu Dhabi. This was a one night get away for me and my husband. Will stay here again. We did not want to leave.

Reviewed August 23, 2018

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10.0
Exceptional
Bruce from United Kingdom
Couple
Pearl King Room
Stayed 2 nights in June 2010

Emirates Palace Hotel”

Luxury exuding from every part of the hotel, not pretentious, very attentive staff.
Cannot thinks of one thing that needs to be improved.

We were at the Emirates Palace to celebrate our wedding anniversary. We were made to feel very welcome from the moment we arrived until we left. Every detail was perfect from the flowers on arrival and again on departure, the room dressing, the wine and special cake and of course the services of a Butler for the duration! This is by far the best hotel we have stayed in and one that actually lives up to it's name it is a Palace! Thanks for making our anniversary very special.

Reviewed June 30, 2010

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9.7
Exceptional
Joshua from United States
Couple
Pearl Twin Room
Stayed 2 nights in February 2013

Amazing hotel worth the hype and the price!!”

Service, size of the rooms, pools, food.

We were simply blown away by this hotel. We saw it hyped in the movie "Sex and the City 2" and this is one of those cases where it really IS as nice as advertised. The rooms are huge, the service is great and there is so much to do around the hotel. Because the hotel is so big they conveniently have carts to take you all around the hotel. There are two pools, one for kids and the other for adults. There is also a nice beach next to the hotel. We wanted to do a lot of things in Abu Dhabhi but after staying in this hotel we rarely wanted to leave the premise! We will cherish these memories forever! Highly recommended!

Reviewed March 03, 2013

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8.4
Excellent
John from United States
Couple
Pearl King Room
Stayed 1 night in July 2017

Just do it!”

I know it's expensive, it's the Emirates Palace not the Holiday Inn. I know you are a budget conscious traveler, but it's the Emirates Palace. I know that it may not be convenient to the airport, but it's the EMIRATES PALACE. When else our you going to stay in a palace? Splurge on this experience, you won't be disappointed!

Reviewed August 09, 2017

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9.0
Exceptional
Ferenc from Hungary
Couple
Pearl King Room
Stayed 1 night in March 2013

Beautiful hotel!”

nice staff, nice pool area, nice beach

Very relaxing stay at Emirates. But very strict on dress code. Definitely security is too strict! the stopped me for wearing shorts and I said I have a reservation in the hotel. They forced me to put long trousers on, but afterwards at the desk I asked if I cannot where shorts in the hotel? The staff said it is fine only not in the entrance and restaurants of course! All the other area's are fine! Well I guess the security taught I had a reservation with the restaurant I guess... Security is way to strict which brings the actually value of the hotel as a holiday destination down because people want to relax in hotel!! Not annoyed by security!

Reviewed March 12, 2013

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9.6
Exceptional
Shaik from United Arab Emirates
Family with young children
Coral Twin Room
Stayed 2 nights in December 2016

amazing views, great location, nice beach , pool .... ”

we had an excellent stay , Agoda gave us good offer and emirates palace extended and made it lot better i just loved the place, i wold love to go back and stay whenever i m travelling

Reviewed January 03, 2017

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9.7
Exceptional
christa from United States
Group
Pearl King Room
Stayed 1 night in November 2012

The hotel looks phantastich from insite and out”

hotel owns beach front

The price was thanks agoda very good and stay was perfect. It is not the Burj al Arab but the burj cost also4 times more. So if one wants to feel like 1001 and one night stay in Dubai at the Burj al Arab but when you want to have a good time, relaxed sphaere live music enjoy your stay the palace. The hotel is with lights even laser rays enhanced in the evening, so one enjoys the view from the hotel owned beach strolling along. Highly recommended.

Reviewed December 04, 2012

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10.0
Exceptional
Mohd from Malaysia
Business traveler
Khaleej Deluxe Suite
Stayed 6 nights in September 2019

Amazing experience”

This allegedly 7 stars hotel is everything that you can imagine plus more The service was top notch The deco was a bit tacky but opulence The breakfast spread was divine The staff was very friendly for the price they charge, this hotel is pretty much a palace for people

Reviewed September 23, 2019

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9.3
Exceptional
Louise from Australia
Couple
Pearl King Room
Stayed 1 night in June 2012

Best service ever experienced!”

The hotel staff go to great lengths to accomodate guests requests, true luxury

This was our first stay at the hotel and from reviews we had great expectations. The service was extraordinary and we travel alot. When I lost my wallet the staff went above and beyond their job and we finally retreived it. The hotel itself is true luxury in every sense- the only down side was the price of the food but you could either eat small and enjoy the luxury and trimmings or catch a taxi 5 mins to Marina Mall shopping centre and eat there. For a first time visitor to the UAE very impressed and will return again!

Reviewed July 01, 2012

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8.0
Excellent
Yeeun from Pitcairn Islands
Family with teens
Pearl King Room
Stayed 1 night in October 2012

Great hotel for any traveler”

receiption welcoming, dining, swimming pools, beach, garden

I stayed with my parents for one night in Emirates Palace Hotel. During my stay,everything was perfect without the hotel not letting us to do late check-out. Thanks

Reviewed November 04, 2012

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9.6
Exceptional
Antonia from Switzerland
Solo traveler
Pearl King Room
Stayed 1 night in November 2019

Luxury beach holiday ”

Luxurious hotel with beautiful rooms and facilities. Extremely helpful staff and lots of choices for spending your time on activities or have good food at one of the many restaurants. Located right next to the white palace which is a great choice for a sightseeing trip

Reviewed November 08, 2019

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9.2
Exceptional
Hajer from United Arab Emirates
Group
Pearl King Room
Stayed 1 night in August 2019

Exceptional”

Well, I am AbuDhabi citizen, I wanted to experienced staying in the palace for on night. I called hours before, to confirm some details I was shocked of the way reservation agent was talking to me. I was expecting a welcoming person to give details, it was the opposite. Anyway, when checking in the person that checked me in was so nice and helpful. Unfortunately it was way different when I checked out, the receptionist’s name is Sarah, she didn't know what to do and even with no smile on her face. She is not happy serving people and choosing to whom to be welcoming to. I wouldn't raise any issue, I just was shocked on her treatment for the people After me, totally opposite. I dont know what to say, but I thought it would be a WOW experience overall, which was not.

Reviewed August 25, 2019

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7.3
Very good
Robert from United States
Business traveler
Pearl King Room
Stayed 1 night in July 2014

Poor Display of Comfort, No IFTAR Available.”

This was should have been a special night,. I was prepared for 7 star services and a wonderful IFTAR. I was not informed that I should have booked in advance a table a place to break the Fast. I was not able to confirm any other arrangement for IFTAR and felt like a unwanted guest. Sorry, Emirates Palace is overrated. Dare to think that it is on another planet. Overrated by a long shot.

Reviewed July 26, 2014

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