Emperor Hotel
Free Wi-Fi

Emperor Hotel

51 Rua de Xangai, Macau City, Macau, Macau,
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Deluxe - 3 persons Emperor Hotel
Deluxe - 3 persons
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    Lobby Emperor Hotel
    Lobby Emperor Hotel
    Interior view Emperor Hotel
    Deluxe  Emperor Hotel
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     Emperor Hotel

    Emperor Hotel Reviews

    7.3
    Very good
    /10
    (13955 reviews)See what guests said
    8.4
    Excellent

    "Value is outstanding."

    David

    -

    April 6, 2018

    7.4
    Very good cleanliness
    Recommended by 84% of guests

    Things you’ll love about Emperor Hotel

    Things you'll love

    • Located in heart of Macau

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    Excellent
    Location
    8.0
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Macau Museum770 m
  • Historic Centre of Macau780 m
  • St. Dominic's Church860 m
  • Senado Square890 m
  • Monte Forte (Fortaleza do Monte)910 m
  • Ruins of St Paul's Church1.02 km
  • Macau Tower Convention and Entertainment Centre1.71 km
  • A-Ma Temple1.79 km
  • Venetian Macao Casino4.96 km
  • City of Dreams Casino5.01 km
  • Don't miss out!

    70 travelers have booked today.

    Value for money7.4
    Distance to city center1. Km
    Location rating8.0
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport4.7 km

    Rooms available at Emperor Hotel

    Executive
    Executive
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Emperor Hotel Business Executive Room
    Emperor Hotel Business Executive Room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Executive with breakfast for 2
    Executive with breakfast for 2
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Emperor Hotel Business Executive Suite
    Emperor Hotel Business Executive Suite
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe - 3 persons
    Deluxe - 3 persons
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Deluxe - Limited Time Offer
    Deluxe - Limited Time Offer
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 double bed or 2 single b...
    Enter dates to see prices
    Deluxe Double Bed
    Deluxe Double Bed
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Have a question for Emperor Hotel?

    What people love about Emperor Hotel

    • 9.6
      Exceptional

      "Clean and easy accessible"

      Jovin Y.

      |

      July 16, 2018

    • 6.8
      Good

      "The staff in the reception are very helpful!"

      Roberto

      |

      June 22, 2018

    • 8.8
      Excellent

      "Great Location and nice staff."

      Kittikun

      |

      January 14, 2019

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    More about Emperor Hotel

    More about Emperor Hotel

    6.8
    Good

    "Overall a straight forward hotel with great location."

    Cher

    |

    December 31, 2018

    An overview

    Show less

    What they offer

    9.2
    Exceptional

    "Staff was very helpful , location is good u can easily acces..."

    sunil

    |

    December 13, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Emperor Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (13955)Booking.com Reviews (606)
    7.3
    /
    10
    Cleanliness7.4
    Facilities6.9
    Location8.0
    Room comfort and quality7.3
    Service7.2
    Value for money7.4
    All languages
    All guests (13955)
    All room types

    Show reviews that mention 

    Showing 12036 verified guest comments
    12345
    8.8
    Excellent
    Arleen from Philippines
    Family with young children
    Deluxe
    Stayed 2 nights in May 2019

    Would go back to this hotel”

    I recommend this hotel for its location and value for money. Maybe a bit old, but still okay. Room is spacious. We booked 2 deluxe rooms, one room with 3 adults and 1 room with 2 adults and 2 children. The room and beds are spacious enough, we need not to get an extra bed. Walking distance to senado sqaure, fishermans wharf, ruins and major casinos like starworld, wynn, mgm etc. They also have free shuttle to macau outer ferry but not at airport. Taxi from airport to hotel is only 80MOP (with luggage already). Just bring extra 500MOP as hotel deposit per room. This hotel deposit was not mentioned elsewhere so thought other travelers should know.

    Reviewed May 07, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded May 16, 2019
    Emperor Hotel
    9.2
    Exceptional
    Ann from Malaysia
    Solo traveler
    Deluxe
    Stayed 1 night in March 2019

    GOod hotel in a good location”

    I was upgraded to an executive room at the top level. Room is clean and nicely renovated. This is the 2nd time I'm staying at this hotel. The first time was 3 or 4 years ago, good experience. Helpful and professional polite staff.

    Reviewed March 11, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded March 17, 2019
    Emperor Hotel
    10.0
    Exceptional
    Lim from Malaysia
    Group
    Deluxe - 3 persons
    Stayed 1 night in April 2019

    Definitely worth the money”

    Book a deluxe room for 3 persons. We checked in late and were told the only room left was smoking room although i mentioned in my booking that i wanted a non smoking room. However, the receptionist was kind enough to upgrade the room for us to a non smoking room. Highly appreciated! Luggage storage, free hotel shuttle bus to and fro border gate and outer harbour is available. Would definitely come again for my next trip here. P.S.: the young man in charge of luggage storage during night shift is cute, nice and friendly ! He recommended us some tips on how to get around and even help us to get those heavy luggages on the shuttle bus.

    Reviewed April 30, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded April 30, 2019
    Emperor Hotel
    8.8
    Excellent
    Shuh from Singapore
    Couple
    Deluxe
    Stayed 1 night in January 2019

    Strategic location”

    Near to Wynn Hotel & a hotel under Galaxy Macau. Can take these hotels' shuttle bus to Taipa. The price is bit expensive but reasonable as all Macau hotel price has increase since the opening of Macau-ZhuHai-HK bridge.

    Reviewed February 16, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded February 27, 2019
    Emperor Hotel
    8.4
    Excellent
    TEIICHI from Japan
    Solo traveler
    Deluxe
    Stayed 1 night in December 2018

    Very nice hotel and reasonable !”

    If you stay at this hotel weekdays, it will be very convenient for a budget traveler. It has very good location to historical places and shops. But, if you stay at the weekend, it will be expensive like other hotels. I recommend you stay at the weekdays. You will be able to enjoy very luxery hotel by small budget.

    Reviewed December 15, 2018

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded February 27, 2019
    Emperor Hotel
    6.8
    Good
    LIM from Brunei Darussalam
    Solo traveler
    Deluxe
    Stayed 3 nights in April 2019

    Great location ”

    Great location and value for money. Will come back

    Reviewed May 14, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded May 16, 2019
    Emperor Hotel
    3.2
    Avenie from Malaysia
    Group
    Family Suite
    Stayed 2 nights in April 2019

    Review score”

    The breakfast was not sufficient to cater for the travelers. We were told that breakfast hours end at 10am. My family, total 10 of us went down for breakfast at 9:15am and most of the trays were empty. We were expecting them to refill the foods but they didn’t. They even kept away the trays at 9:45am without refilling any foods. Most of the travelers were very upset with this scenario.

    Reviewed April 17, 2019

    First of all, thank you for choosing Emperor Hotel and sharing your experience. We are sorry to hear that you had an unpleasant stay at our hotel. The feedbacks from you have been passed to our management team. In recent years, our hotel is trying to have the aged rooms renovated step by step, and there are some room types which hopefully can satisfy you, such as our Executive rooms and Business Executive rooms. We do hope that next time you come we could provide you better service and satisfying room. Have a nice day!

    Responded April 30, 2019
    Emperor Hotel
    4.0
    Ann from Malaysia
    Solo traveler
    Executive
    Stayed 1 night in April 2019

    Disgusting, They let people to Smoke in the lift!! ”

    I stayed at this hotel for about 10 days this trip. The lift is filled with cigarette smoke even when there's a no smoking sign and a warning of penalty for smokers. I complained to the front reception, the 2 guys just listened and did nothing. I told them they should check cctv to find out who smoked. They did nothing. Thus this hotel is banned from my list from now on. Disgusting.

    Reviewed April 17, 2019

    First of all, thank you for choosing Emperor Hotel and sharing your experience. We are sorry to hear that you had an unpleasant stay at our hotel. The feedbacks from you have been passed to our management team. In recent years, our hotel is trying to have the aged rooms renovated step by step, and there are some room types which hopefully can satisfy you, such as our Executive rooms and Business Executive rooms. We do hope that next time you come we could provide you better service and satisfying room. Have a nice day!

    Responded April 30, 2019
    Emperor Hotel
    9.2
    Exceptional
    Bonnie from Macau
    Business traveler
    Deluxe
    Stayed 1 night in April 2019

    Good value ”

    Superb value with good access to all Macau sights. The hotel updated its decor so it felt like staying in a brand new hotel. Room was spacious and cozy. Internet speed was promising too. 1F dim sum restaurant is a must try!

    Reviewed April 14, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded April 30, 2019
    Emperor Hotel
    9.2
    Exceptional
    Melody from Philippines
    Family with teens
    Executive
    Stayed 1 night in July 2018

    Great place”

    Everything is good in here.. u should definitely feel great staying here since the rate in macau is higher compare to other countris. so hard to find midrange hotels here. Staff were kind and the room is very clean.

    Reviewed April 03, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded April 30, 2019
    Emperor Hotel
    8.8
    Excellent
    Yun from Hong Kong
    Couple
    Deluxe Suite
    Stayed 1 night in March 2019

    Good location and service”

    Gratitude for the complimentary drinks, fruits and snacks, which was unexpected, although we were too full for them in a food paradise like Macau. The sound proofing was good. We were given a room next to the lift, however, no noise was heard at all. Many mentioned about the poor air-conditioning, but we found it worked well. Don’t know if it’s the same in summer. One area to improve is the ventilation. Cigarette smoke was smelt at midnight in our non-smoking room.

    Reviewed March 17, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded March 17, 2019
    Emperor Hotel
    8.8
    Excellent
    Fong from Singapore
    Couple
    Deluxe
    Stayed 4 nights in November 2018

    My first choice ”

    Good location, staff friendly but the furniture need to upgrade, I came to Macau many time , this hotel is my first choice. Public transport convenient per trip MOP 6.00 all standards. If not cross over the road take other hotel transport. There are few restaurants all is walking distance.

    Reviewed November 15, 2018

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded February 27, 2019
    Emperor Hotel
    8.0
    Excellent
    Lerma from Singapore
    Couple
    Deluxe
    Stayed 1 night in August 2018

    Nice hotel”

    Been upgraded into executive room. Although the location is quite far from Taipa, can just get a cab outside from the lobby. Front desk staff are friendly..Limited choices for breakfast coz it's more on chinese cuisine.

    Reviewed October 02, 2018

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded February 27, 2019
    Emperor Hotel
    10.0
    Exceptional
    HONG
    Solo traveler
    Deluxe
    Stayed 1 night in May 2019

    Good”

    Good

    Reviewed May 15, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded May 16, 2019
    Emperor Hotel
    8.0
    Excellent
    Chi from Hong Kong
    Solo traveler
    Deluxe
    Stayed 1 night in December 2018

    Good service”

    Good service from staff. Room is big and clean

    Reviewed May 10, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded May 16, 2019
    Emperor Hotel
    7.2
    Very good
    Lee from Singapore
    Couple
    Deluxe
    Stayed 3 nights in February 2019

    Very good”

    Not bad and good location nearby casino area

    Reviewed May 05, 2019

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded May 06, 2019
    Emperor Hotel
    6.8
    Good
    Nickie from Hong Kong
    Couple
    Deluxe
    Stayed 1 night in January 2019

    have a nice stay”

    hotel rooms in Macau are usually expensive, room is spacious and with bathtub, near to other grand hotel where can easily get in the free hotel shuttle bus. walking distance to attraction points. one thing to complaint is the counter front staffs, slightly rude to their guests.

    Reviewed January 15, 2019

    Dear valued guest, thank you for choosing Emperor Hotel and sharing your staying experience with us. Regarding the issue of front desk staff service , we will conduct more training for staff to improve service skill. Once again, thank you for your support and best wishes to you.

    Responded January 16, 2019
    Emperor Hotel
    6.8
    Good
    DAVID from Malaysia
    Family with young children
    Deluxe
    Stayed 3 nights in December 2018

    Above Average”

    Under CTS Hotel management grp. Hotel did not respond to Agoda message. It does have a shuttle bus service to outer ferry terminal every hour from 9:10am (From hotel) last ride from ferry terminal (21:30). Back side of hotel has a row of restaurants, pharmacy or small shops nearby. Abt. 15-30 mins walk to main attractions. Room overall condition ok, old but maintained. No free drinking water provided in room, we found the carpet was not vacuum or clean daily (throughout our stay; the dirty residues still spotted at same spot everyday), may need to improve on this.

    Reviewed December 20, 2018

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded February 27, 2019
    Emperor Hotel
    8.8
    Excellent
    Lorielle from Philippines
    Family with teens
    Deluxe - 3 persons
    Stayed 3 nights in November 2018

    Excellent”

    We enjoyed our stay, room was clean and spacious (only that, the bathroom has no bidet), surroundings were safe, transportation was accesible. It’s just across the starworld hotel where you can take a bus to the galaxy, ferry terminal, etc. This won’t be the last time i’d stay in emperor hotel. I’d also want to thank the staff, they were accomodating despite the language barrier! 😆

    Reviewed December 16, 2018

    Thank you for choosing Emperor Hotel and sharing your experience. We are looking forward to your next arrival in future, and we do hope that we could provide you better service again. Have a nice day!

    Responded February 27, 2019
    Emperor Hotel
    2.8
    Edward from United States
    Business traveler
    Family Suite
    Stayed 1 night in December 2018

    The worst Hotel/ Motel i've ever stayed at. Horrible.”

    I finally have a place I can refer back to as the worst Motel (I don't put emperor into the hotel category) I've stayed at. Filthy - dirty rooms and Incompetent staff. Make sure to calculate 1.5 hours for the Check In and Check out process. I wish I could upload pictures to show you guys. - Horrendous

    Reviewed December 10, 2018

    First of all, thank you for choosing Emperor Hotel and sharing your experience. We are sorry to hear that you had an unpleasant stay at our hotel. The feedbacks from you have been passed to our management team. In recent years, our hotel is trying to have the aged rooms renovated step by step, and there are some room types which hopefully can satisfy you, such as our Executive rooms and Business Executive rooms. We do hope that next time you come we could provide you better service and satisfying room. Have a nice day!

    Responded February 27, 2019
    Emperor Hotel
    12345
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    • Excellent location
    • Macau Museum