2015
Very good 7.3
Based on 11065 reviews

Recent customer comments

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Very good



based on 11065 reviews
  • Cleanliness 7.4
  • Facilities 6.7
  • Location 8.0
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for money 7.4
  • Food/Dining 6.4
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Wan from Malaysia
Couple
Business Executive
Stayed 2 nights in September 2013
Executive suite but not all that
Great location, value for money and executive suite
The room we got was executive which came with free coffee and tea all day, free mini bar, free access to computer, happy hour and special check in floor. It sounded nice but not all that glamour as the hotel is quite old. The breakfast was not great at all. The location was very central, waking distance to MGM, Sands and other casinos as well as other restuarants.
Reviewed September 29, 2013

Claudio from Italy
Solo traveler
Deluxe
Stayed 3 nights in July 2013
High end hotel but the room could be better
Position, helpful staff
Good hotel for the price, there was some noise during the day because they were working on new rooms. Very big bed but the fornitures was quite old looking, the room could be better.
Reviewed September 29, 2013

Shen from Australia
Business traveler
Deluxe
Stayed 1 night in September 2013
Emperor Hotel
Excellent location !!!! services is acceptable, just a bit nosic
Reviewed September 28, 2013

Cristina from Philippines
Group
Business Executive
Stayed 3 nights in September 2013
Nice and clean hotel with nice and friendly staff
Located in the center of the big casinos like wynns, Lisbon, MGM, star world, sands... Near fisherman'so wharf ... The hotel itself is clean and staff is friendly and helpful...
Our stay in Emperor Hotel was truly a nice experience... We never thought that the room will be clean and nice for before we were going we heard some negative things about this place... But it came out not true ... The place was really nice ... Staff are all friendly and courteous .. They are very considerate about their customers ... Even the restaurants in the hotel serves delicious food and you don't need to look and go far to eat ... Our stay was truly PERFECT :) thanks to all the staff for being so accommodating and helpful ...
Reviewed September 27, 2013

woo from Malaysia
Family with young children
Family Suite
Stayed 1 night in September 2013
Satisfactory but a bit pricey. Rooms are small.
Easy to get a cab. speedy check-in and check- out, shops and restaurants nearby are 24hrs.
Satisfactory but rooms are small and kinda old. Staffs are helpful and kind. Service is good but room rate is kinda pricey.
Reviewed September 27, 2013

Kwok from Malaysia
Family with young children
Deluxe
Stayed 1 night in May 2013
My stay at Emperor Hotel was okay
Near to casino
My stay at Emperor Hotel was okay. Hotel condition is above average only. Big casinos located at walking distance. Taxi is required to access Macau city.
Reviewed September 26, 2013

Eric from United Kingdom
Business traveler
Deluxe
Stayed 2 nights in September 2013
Value for money
Free wifi. Everything else is just fine.
Reviewed September 26, 2013

Elizabeth from Philippines
Group
Family Suite
Stayed 1 night in September 2013
comfortable room
big room, accesible to all
at first they assigned us to a room that has deffective aircondition unit but they transferred us to another room immediately upon checking that the aircondition unit can not be fix. the hotel is fine.
Reviewed September 26, 2013

Robert from United States
Couple
Executive
Stayed 1 night in August 2013
First class treatment at a reasonable price.
Welcome drinks in club with view, minibar items were free, fruit and candy free.
The treatment received at his hotel was outstanding. At a price very competitive with other hotels in Macau, we had first class treatment, including welcome drinks in hotel club lounge on hightest floor, free minibar, items, welcome fruit, very clean, renovated rooms in this downtown Macau hotel. Excellent breakfast buffet was included. Only problem were the taxi drivers in Macau, including the taxis parked right outside the Emperor, who wanted to charge several times the meter rate to go anywhere. Even taxis on the street seemed to avoid wanting to pick up foreigners. We saw other tourists who taxis would not stop for on the streets, even at marked taxi stands.
Reviewed September 25, 2013

Peter from Slovenia
Solo traveler
Executive
Stayed 3 nights in August 2013
nice hotel, good located
location, price, confort
Its a nice hotel in city center, close to all activities. clean and good service. a place to be for a short visit in Macau
Reviewed September 24, 2013


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