Entire apartment
Empire Damansara Guesthouse
One Utama / Damansara, Kuala Lumpur, Malaysia - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the One Utama / Damansara part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. As an added bonus, restaurant is provided on-site to conveniently serve your needs.
Highlights
Facilities
Free Wi-Fi in all rooms!
Check-in/out [express]
Cash withdrawal
Check-in [24-hour]
Shops
Restaurants
Family room
Convenience store
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Awesome”
Awesome and convenient!
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Great place to stay , all things DAMANSARA ”
Wonderful people to deal with . Great experience .
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Exceptional”
TV not working. Aircond not cold.
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Excellent”
Parking rate here is quite high, better take the free parking package. Wifi is fast but no water boiler.
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Very nice view”
Very nice view
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Worth the money”
Worth the money on location as it's near Ikea, The Curve and One Utama.
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It was okay”
We had an issue with the bathroom. The shower was not working. We were then moved to a different room. The other room has issue with AC meaning it was a bit warm. Staffs are helpful and easy to approach. The deluxe room had free parking so that’s great. All in all, they just need to ensure that all the facilities are in tip top condition before providing the room to guests. Other than that, everything else was great.
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Good”
Bathroom smelly
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Good”
Parking fees is quite expensive , air conditioner is not that cold.
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CLEANLINESS”
Stayed for 3 nights: 1. No room changes of towel or bedsheet or cleaning or clearing of dustbin 2. Paint work on wall peeling off 3. The sofa set was one side lowered, almost broken 4. The towels were smelly and requested for change, was done but cleaners giving stares. 5. Staff response on WhatApp was bad. Response start only after I banked in RM 50 refundable deposit 6. Office staff was OK, but not the person incharge of WApp. 7. Will not stay again or recommend my friends.
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Dirty bedsheet /no hospitality ”
I paid 120 for a place that so call deluxe apartment. Dirty bedsheet. No use u tell d staff got dead crocroach, dirty bedsheet, no one will solve u problem. Dont ever rent this host. They just want earn money onli!! Agoda ps take action on this type unqualified apartment to rent out!!!
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No microwave ”
I already stayed in few rooms at empire damansara before(probably more than 10 rooms) and all of them provided a microwave together with water heater so my friend and I were expecting there would be one too in this room so we brought lots of microwaveable foods with us cos we planned on to watch a game of thrones marathon that night but found out there was no microwave so our night was basically ruined. Thank god theres a 24 hour convenience store at the ground floor so we did manage to heat up our food but that took a bit more effort than heating in up in the room itself. So yeah. But the room was okay. For those not looking for microwave, this might be an affordable and cozy room for you to stay.
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Hi Azea, It is with a heavy heart that we hear of these inconveniences faced during your visit with us. These standard of services explained is not the standard that we expect to provide to our guest at any time of their visit. We apologies again for the lack of service provided and have shared these constructive feedback to our management to better improve our services. Thank you again for highlighting this to us and we will strive to improve our service to better serve you in future.
Booking, parking & safety issue but value for money, clean & good location”
Booking feedback: I booked Empire Damansara days earlier before arrival. However, on the date of arrival, the runner told me the unit was no longer available & told me they have another unit at Neo Damansara. Car park feedback: Parking card was giving access issue. The guard at Neo Damansara were not helpful at all but in the end resolved as the runner gave the wrong parking card. Unit feedback: Simple, nice & cozy. It was clean & satisfactory but safety was a concern because there was no grille at the main entrance & there is only 1 locking mechanism which is the door knob.
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The best room i had so far, sadly no car park card?”
As usual it's really my favourite and the best accommodation in Empire. It's seem to be their new room, well cleaned and neatly arranged. I'm abit disappointed during this trip, car park card not given to me with a reason it is limited for usage which told by their staff. I find this is very unusual scenario as i'm their regular customer and been given car park card every time i booked in. For information it's not just Rm2 per entry which told by their staff, i paid more on my check out. Kindly management please look into it, Hopefully you guys could maintain it
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Thank you for your time to leave the wonderful review. We will improvise from time to time
Very nice place to stay”
Empire Damansara Guesthouse is cose to restaurants and shopping complexes like the curve and One utama.
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The toilet have no privacy as unable to be lock ”
Parking charges is expensive whereby have to pay by own and not complimentary by Empire Damansara Guesthouse owner. The food charges is consider in high range if compare with Penang charges
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Nice place”
Worth the price. I love the location. Near to Ikea and One Utama. It has refrigerator and sink to wash. But I don’t really like the bathroom door. If someone goes to the toilet at night, it can be quite noisy and annoying
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Nice room”
Love the room. I booked the room to celebrate a birthday of my special friend and we end up having the best weekend ever. I know most of the reviews are commenting on the parking fees and yes, they're all true. Luckily I stayed here over the weekend, so the parking is per entry and I think it's around RM2 per entry. But during weekdays, it's RM1 per hour, so just imagine how much woud parking your car during weekdays will cost you. Other than the parking fees, the place is superb!
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Still the best accommodation in Empire ”
Excellent team , fast response and very helpful. They still hold best accommodation when comes in Empire.
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Convenient Location ”
I have always like this place, it's near to One Utama and Ikea, convenient location for my friends to look for me.
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