Empire Hotel Subang
Premier Essential King Room Empire Hotel Subang
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Interior view Empire Hotel Subang
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7.8
Very good
15.7% this month
/10
(7008 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location
Parking
FREE
  • Subang Parade Shopping Mall270 m
  • KTM Train Station - Subang Jaya610 m
  • Taylors College1.15 km
  • Subang Jaya Medical Center1.24 km
  • INTI College Subang Jaya1.24 km
  • Metropolitan College1.36 km
  • Glenmarie Golf & Country Club1.79 km
  • Royal Subang Golf Club1.85 km
  • Scream Park2.72 km
  • Monash University2.74 km
  • Free Wi-Fi
    2017

    Empire Hotel Subang

    Jalan SS16/1,, Subang, Kuala Lumpur, Malaysia, 47500 - See map
    "The upmarket Empire Gallery shopping mall is accessible via Level 2, the hotel lobby while across the road is the more heartland Subang Parade mall."
    Jelita - December 27, 2018
    Exceptional reputation
    Recommended by 88% of guests
    Excellent cleanliness
    8.0 rating for cleanliness
    • 620 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Don't miss out!

    9 travelers are looking at this property right now | 11 travelers have booked today.

    Property ranking|Compared to 13,583 Kuala Lumpur properties
    See all rankings
    Room comfort score
    7.8/10
    Review score - United States
    7.8/10
    Location score
    8.3/10
    Service score
    7.8/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Value for money7.7
    Distance to city center20 km
    Location rating8.3
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport6.6 km

    Rooms available at Empire Hotel Subang

    7.8
    Very good
    Room comfort & quality
    Sanctuary 2-Bedroom Suite
    Sanctuary 2-Bedroom Suite
    ...
    • Room size: 117 m²/1259 ft²
    • City view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Premier Clique Family Room
    Premier Clique Family Room
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Premier Dualistic Family Room
    Premier Dualistic Family Room
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Premier Essential King Room
    Premier Essential King Room
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier Executive 1 King Bed
    Premier Executive 1 King Bed
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier Essential Twin Room
    Premier Essential Twin Room
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Essential Room
    Essential Room
    ...
    • Room size: 34 m²/366 ft²
    • Shower
    • 2 king beds
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    Double Premier
    Double Premier
    ...
    • Room size: 43 m²/463 ft²
    Enter dates to see prices
    Premier Essential Plus Elite
    Premier Essential Plus Elite
    ...
    • Room size: 46 m²/495 ft²
    • Shower
    • 2 king beds
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    Superior King or Twin Room
    Superior King or Twin Room
    ...
    • Room size: 37 m²/398 ft²
    • Shower
    Enter dates to see prices

    What people love about Empire Hotel Subang

    • 8.0
      Very good
      Location

      "Conveniently located as part of a big mall and beside a major expressway."

      Wee K.

      |

      July 11, 2018

    • 9.6
      Exceptional
      Cleanliness

      "Hotel Room was spacious and clean Staff was courteous and nice"

      Priscilla

      |

      January 3, 2019

    • 8.8
      Excellent
      Cleanliness

      "Clean and spacious room, excellent customer service."

      Hirdawati

      |

      September 5, 2018

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    More about Empire Hotel Subang

    More about Empire Hotel Subang

    7.2
    Very good

    "Attached to a mall where you can enjoy convenient of restaur..."

    James

    |

    December 31, 2018

    An overview

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    What they offer

    8.8
    Excellent
    Staff 

    "Reception & concierge staffs are friendly, helpful & attenti..."

    Eileen

    |

    October 8, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental
    Halal
    Full English/Irish

    Restaurants on site

    Kitchen Art Brasserie
    Menu:Buffet, A-la-carte
    Di Wei Chinese Cuisine Restaurant
    Cuisine:Chinese
    Menu:Buffet

    Nearby restaurants

    American cuisine
    American cuisine
    Breeks Cafe
    8.3 km American
    Dukes and Duchess
    9.3 km American, Asian, Bar
    McDonald's
    9.5 km American
    Asian cuisine
    Asian cuisine
    The Food Tree
    1.2 km Asian, Halal, Malaysian
    Paradise Dynasty
    2.9 km Asian, Chinese, Taiwanese
    Nasi Kandar Shaaz Curry House
    3.1 km Asian, Indian, Indonesian
    Chinese cuisine
    Chinese cuisine
    Fatty Chong Restaurant
    7.8 km Chinese
    Home Kitchen
    8.3 km Chinese
    Yun lai dim sum
    8.3 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Empire Hotel Subang from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (7008)Booking.com Reviews (2008)
    7.8
    /
    10
    Very good
    15.7% this month
    Cleanliness8.0
    Facilities7.4
    Location8.3
    Room comfort and quality7.8
    Service7.8
    Value for money7.7
    Rating
    9+ Exceptional (701)
    8-9 Excellent (771)
    7-8 Very Good (1509)
    6-7 Good (585)
    <6 Below Expectation (579)
    Time of the year
    Mar - May (966)
    Jun - Aug (1093)
    Sep - Nov (967)
    Dec - Feb (1119)
    All guests (7008)
    All room types
    All languages

    Show reviews that mention 

    Showing 4145 verified guest comments
    12345
    9.6
    Exceptional
    Norafizah from Singapore
    Family with young children
    Premier Dualistic Family Room
    Stayed 3 nights in June 2019

    All good except.....”

    Room is big and clean but toilet is lacking of removable water pipe / shower head. Water pressure is very slow and the shower head is too high and fixed. No bidet near the toilet bowl. Location is excellent. We had informed staff on the water pressure and the wardrobe sliding door need to be fixed as it has difficulty opening and closing. But no one came till we checked out!!! We have informed 2 days in a row but no one came and fixed.

    Reviewed July 18, 2019
    8.8
    Excellent
    Vanessa from Malaysia
    Couple
    Premier Essential King Room
    Stayed 1 night in July 2019

    Great place for a short trip”

    The place is very convinient as it is located right next to the mall. The hotel is spacious and clean. Room service attended to my needs of an extra face towel very quickly. Adequate breakfast. Parking was also complimentary but you must give them your ticket to validate. Hence, you can't use touch n go. However, the downside of the hotel is just the lift as it is quite slow. Other than that, I am pretty satisfied with my stay.

    Reviewed July 23, 2019
    3.6
    Alexis from Malaysia
    Couple
    Premier Executive 1 King Bed
    Stayed 1 night in July 2019

    Dirty sheets and poor staff service”

    Me and my wife went there during a visit to our old uni. The sheets were stained and dirty and when housekeeping came up to change them one of them wore his shoes into our room despite us telling him not to. He replied "its ok i wont step onto your bed". We had to insist before he grudgingly walked out to take off his shoes. After that we were no longer comfortable going barefoot in our room. We went down to the restaurant for breakfast a bit late. Breakfast ends at 10.30 and we arrived around 10.25. The staff didnt allow us in despite there being plenty of food left over. Overall we paid for an overpriced bed in a dirty room. We suspect the room wasnt cleaned well or often as my wife had allergies (sneezing and itchy eyes) all night. Terrible experience

    Reviewed July 22, 2019
    8.8
    Excellent
    Teoh from Malaysia
    Business traveler
    Premier Essential King Room
    Stayed 1 night in April 2019

    good night sleep”

    a repeat stay, smooth check in, had dinner at empire shopping just down stair, lucky to found a car park, good shower/bed/writing table, good bfast w nice fresh coffee.

    Reviewed July 24, 2019
    9.2
    Exceptional
    Wan from Malaysia
    Business traveler
    Premier Essential King Room
    Stayed 2 nights in April 2019

    Pleasant Stay”

    We love the hotel, love coming to the Hotel again when I travel on business trip and it’s my home away from home. Superb, starting from check in till check out every thing was out of the world, one good thing is they all smile and wish you and ready to help nature, special thanks to Mr. Gabriel the front desk staff for hospitality excellence with a great leadership all in place. Your staff is one of the most professional, Mr. Gabriel is very courteous who can always make our stay comfort and takes the feedback about the stay at all the times which is most important in the hospitality. Food is mouthwatering especially the B fast with huge spread, overall up keep of the property was excellent hands of to Mr. Gabriel and team. We love to come back again and again with will refer to all our friends who is visiting Subang in future. We are happy with kind of service we get all the times. Keep up the good work..!!

    Reviewed June 27, 2019
    10.0
    Exceptional
    zubaidah from Malaysia
    Family with teens
    Sanctuary 2-Bedroom Suite
    Stayed 1 night in July 2019

    Nice place everything cool at empire hotel subang”

    Welcome this hotel very nice

    Reviewed July 23, 2019
    9.2
    Exceptional
    Ho from Singapore
    Business traveler
    Premier Essential King Room
    Stayed 1 night in August 2018

    Always stay here if there is room available”

    Good location, good for solo traveler.

    Reviewed July 23, 2019
    8.0
    Excellent
    Puai from Malaysia
    Family with teens
    Premier Dualistic Family Room
    Stayed 1 night in July 2019

    shaort weekend stay”

    overall the stay is satisfactory. except the checkin process ...takes longer time due to the old system I guess

    Reviewed July 22, 2019
    8.4
    Excellent
    Chong from Malaysia
    Family with young children
    Premier Essential King Room
    Stayed 2 nights in July 2019

    Convenient ”

    Location is good. Room direct excess to car park. Overall good stay.

    Reviewed July 22, 2019
    10.0
    Exceptional
    tri from Singapore
    Business traveler
    Premier Essential King Room
    Stayed 1 night in July 2019

    How i felt ”

    Hotel combines with mall. Hard to get parking, hotel shld have reserved parking lots for guests. Had an unpleasant encounter in room #1112(hantu) 😂😂😂

    Reviewed July 22, 2019
    10.0
    Exceptional
    Glenda from United States
    Business traveler
    Premier Essential King Room
    Stayed 1 night in July 2019

    Great location! Great price!”

    The location is very convenient as it is attached to a mall and another mall is across the street. It is also a few minutes walk to the LRT station which will take you to downtown KL.

    Reviewed July 20, 2019
    6.0
    Ismail from Saudi Arabia
    Business traveler
    Premier Essential Twin Room
    Stayed 1 night in July 2019

    GYM”

    Gym facility is simply fantastic, Its complete GYM Fitness First

    Reviewed July 23, 2019
    8.0
    Excellent
    Rizwan from Malaysia
    Family with young children
    Premier Essential King Room
    Stayed 1 night in March 2019

    Thank you Empire”

    We left our kid bantal busuk, they keep it, lucky for us. Other than that, the hotel was fine. Hotel Layout a bit confusing. Lobby is on the 2nd floor, the ground floor is just for welcoming the guest. Parking is share with the hotel but is free for the hotel quest. Connected to the mall which is offer a lot of restaurant.

    Reviewed June 11, 2019
    10.0
    Exceptional
    Leonard from Malaysia
    Business traveler
    Premier Essential King Room
    Stayed 1 night in May 2019

    Good Location Hotel.”

    Every time went to KL for business trip, I will choose this hotel because the hotel room is very big and clean. The staff also very friendly. Maybe the breakfast need to be improve, they are not so many choice to choose. Thank you.

    Reviewed June 09, 2019
    8.8
    Excellent
    Pei from Singapore
    Family with young children
    Premier Clique Family Room
    Stayed 2 nights in May 2019

    Excellent”

    Arrived at the hotel and was told that the room I requested was unavailable which almost made me threw a fit. The polite hotel staff tried to salvage the situation by downgrading my room size but throwing in free breakfast for our party of four. I accepted this arrangement as their attitude was professional. Hotel was situated on top of a shopping centre but I didn't have time to explore. Bit the adjacent shopping mall (Subang Jaya) was a disappointment. Room is big and equipped with the usual room amenities. One small regret is that it is not equipped with bathtub. Breakfast was adequate but as other hotels, it suffered from variety on a daily basis. Despite a lousy experience at the check-in process, still managed to enjoy my stay overall due to room size.

    Reviewed May 22, 2019
    9.2
    Exceptional
    Ivy from Malaysia
    Business traveler
    Premier Essential King Room
    Stayed 1 night in May 2019

    Great location with spacious room”

    The hotel is just above the empire mall. Easy access to the mall and a lot of restaurants for whoever love to hunting food. Its's near to the shopping center and in the town city of Subang Jaya. The room is spacious and clean.

    Reviewed May 08, 2019
    8.4
    Excellent
    Nicolas from Malaysia
    Business traveler
    Premier Essential King Room
    Stayed 1 night in May 2019

    Excellent”

    I got upgraded and the room was beautiful. I will definitely be back. Gym is the best ever, shopping downstairs and food outlets galore. If you are in the Subang area, this is the best hotel I have found so far.

    Reviewed May 04, 2019
    9.2
    Exceptional
    trina from Malaysia
    Family with young children
    Sanctuary 2-Bedroom Suite
    Stayed 2 nights in April 2019

    Lovely huge rooms ”

    Pros- next to a mall, easy access to food, bar, shopping. Rooms were huge, duplex with big beds. Very beautiful large room. Cons- only 2 lifts for the hotel. And it was very slow. Shared car parks with mall.l so it could be a hassle to find a right spot that’s near to the hotel lifts. And the room is just a partition with no door or sliding. And it has no privacy if u have another family staying in the next bedroom

    Reviewed May 01, 2019
    8.0
    Excellent
    NURMAIZA from Singapore
    Family with teens
    Premier Dualistic Family Room
    Stayed 1 night in July 2019

    Always love staying here”

    You don’t have to go anywhere if you don’t need to cos the hotel is within a mall. It’s all under one Mall . Nearby famous bubble tea alley , huge Aeon supermarket , restaurants, 24 hour eatery and near to Subang Airport. If you would like to take a coach bus to n fro Singapore, First Coach bus service is just next door to this hotel-cum mall .

    Reviewed July 07, 2019
    7.2
    Very good
    Kelvin from Singapore
    Group
    Premier Clique Family Room
    Stayed 1 night in June 2019

    Very good”

    The rooms lighting was very poor and the toilets was very bad shape, like everything was to going drop out. The floor that lead to toilet was badly damp and damaged. The shower holder screw was dropping out.

    Reviewed July 04, 2019
    12345
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    Empire Hotel Subang
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    • Excellent location
    • Mid Valley Mega Mall
    • KTM Train Station - Subang Jaya is within 0.61 km