Very good 7.7
Based on 2993 reviews

Recent customer comments

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Very good

based on 2993 reviews
  • Cleanliness 8.1
  • Facilities 7.2
  • Location 8.1
  • Room comfort and quality 7.8
  • Service 7.8
  • Value for money 7.5
  • Food and dining 7.2
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Guan from Malaysia
Family with young children
Stayed 1 night in July 2015
Location, food and clean
Reviewed July 22, 2015

mohammad from Malaysia
Stayed 1 night in July 2015
Condusive stay
Interior design
The room was superb with contemporary facilities and interior.
Reviewed July 22, 2015

Wee from Malaysia
Premier Essential
Stayed 2 nights in July 2015
Parking is not conveniences
Comfort, food is nice , cleanliness
Everything is good but parking is not convenience for hotel guest
Reviewed July 22, 2015

chua from Malaysia
Family with young children
Premier Essential Double or Twin Room
Stayed 2 nights in July 2015
Staff on duty handling case very poor
the location is satisfying.
1st day room air-cond no cool and wind no much function,second days changed a new room,tv remote no battery and tv also no function.During customer complaint,why hotel staff haven't checking 100% room condition before customer check in,especially air condition.During hotel classifier of 4 star,hard to understand room condition below averange.Finally,second days i ask for refund back money and go look other hotel again.
Reviewed July 21, 2015

Gaimin from Malaysia
Family with young children
Premier Essential
Stayed 1 night in July 2015
Not satisfy for the washroom
location only
Again the toilet facility problem. Few years ago, stayed at this hotel, my hubby's hand was scalded when take bath. This time, stay again this hotel, the door of toilet unable to open easier and the lock of the door already damaged. Very disappointed due to not see any improvement of this hotel family room! Not recommend to my friends to stay this hotel.
Reviewed July 20, 2015

Thean from Malaysia
Business traveler
Stayed 2 nights in July 2015
Unpleasant stay
The room has bed bugs and have to request for change
Reviewed July 19, 2015

Chang from Malaysia
Family with young children
Premier Dualistic Family Room
Stayed 1 night in May 2014
Great hotel
location, cleanliness, and the view
Reviewed July 19, 2015

Kelvin from Malaysia
Family with young children
Stayed 1 night in July 2015
Great value... but staff performance needs improve
Clean room, good location, good breakfast
Overall it's a good stay, but staff performance at reception needs improvement. It took me more than 15 minutes to check-in and check-out though there is hardly a queue.
Reviewed July 19, 2015

Yann from Malaysia
Solo traveler
Premier Essential
Stayed 1 night in July 2015
Very convenient location for solo travellers
1. Good location with all the amenities nearby 2. Quiet Ambience & Educated Guests 3. Efficient customer service
I was very pleased and managed to settle all my errands.
Reviewed July 19, 2015

CHENG from Singapore
Solo traveler
Stayed 3 nights in July 2015
location, cleanliness
Overall it was alright except that the bed was rather hard and the pillows were too thin for me. Did not really slept well.
Reviewed July 17, 2015


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