Very good 7.7
Based on 2966 reviews

Recent customer comments

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Very good



based on 2966 reviews
  • Cleanliness 8.1
  • Facilities 7.2
  • Location 8.1
  • Room comfort and quality 7.8
  • Service 7.8
  • Value for money 7.5
  • Food and dining 7.2
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shaniz from Malaysia
Business travelers
Premier Essential
Stayed 1 night in March 2015
Great Place
room, place, people
it was awesome
Reviewed June 10, 2015

Amirah from Singapore
Couples
Premier Essential
Stayed 2 nights in June 2015
Couldnt ask for more.
clean, spacious and affordable
Me n my boyfriend had a great time.the room was big n spacious.the housekeepr,Shaham, he is superly friendly and fast. clean room,fresh and spacious. We will surely come back!
Reviewed June 10, 2015

Phang from Malaysia
Business travelers
Premier Essential
Stayed 2 nights in May 2015
Good business hotel
Next to shopping mall, easy access, good staff performance
Great and pleasant stay
Reviewed June 08, 2015

Teo from Malaysia
Families with young children
Premier Dualistic Family Room
Stayed 4 nights in June 2015
weekend gateway
food, location and room
It was generally a pleasant stay, room is massive and food is fine.
Reviewed June 08, 2015

Thean from Malaysia
Business travelers
Premier Essential
Stayed 3 nights in June 2015
Noisy Hotel
Breakfast buffet, free parking,
Noisy, can hear the car sound outside causing interruption in sleep
Reviewed June 08, 2015

aggie from Malaysia
Business travelers
Premier Essential
Stayed 1 night in June 2015
Good
clean & comfortable , friendly staff , nice location
Reviewed June 07, 2015

lim from Malaysia
Business travelers
Premier Essential
Stayed 1 night in May 2015
Good location near shopping mall
Good location,breakfast buffet,service
Very satisfied,good variety of buffet,good location ,attached to a shopping mall,good services
Reviewed June 07, 2015

kum from Singapore
Families with older children
Premier Essential
Stayed 2 nights in May 2015
Unique arrangement of functional areas
Very clean, Check in and out were smooth, Staff were professional and helpful
Have stayed at many 4 star hotels worldwide. First time, encountered the bathroom located in the middle of the room. Allowed use of desk area as a private study whilst my son slept in the bed area. Downside was the glass partition of the bathroom was not 100% opaque, so privacy is an issue. Wifi was limited to 2 devices logged in at a time, and there was a constant need to relog in, as well as to call the concierge to reset, when we change devices, from smart phone to tablet, to laptop. Breakfast was good, with decent offering of local food and some bread and cereal for western tastes. Didn't like the access to the gym, which required going via the dank car park basement, and using an isolated lift which was not well maintained ( the "up" button had fallen out exposing wires) and the lift could not open at that B1 level. You had to walk the emergency staircase to the lower level to get to the lift. Taxis were reluctant to drop you at the hotel porch, as there is a charge for entry into the hotel grounds from the main road, so you get wet when you alight by the roadside. Hotel is in same building as lots of upmarket eating places. Overall, enjoyable stay.
Reviewed June 06, 2015

Mang from Malaysia
Couples
Premier Essential
Stayed 1 night in May 2015
Good hotel
Good location, room is clean and staffs are nice
Very satisfied with this hotel, will come on the next trip subang.
Reviewed June 01, 2015

Theng from Malaysia
Families with older children
Premier Dualistic Family Room
Stayed 2 nights in May 2015
air conditioning not functioning
clean
Why still offer the room when the air conditioning is not functioning. Whole family lost 1 night of sleep as it was very hot. Practically the whole hotel is hot. If you know the air conditioning is not functioning please do not offer it.it will save our hassle of shifting room. Just disappointed.
Reviewed June 01, 2015


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