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Very good7.5
Based on 324 reviews
Empire Hotel
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7.5 Very good guest rating
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"We were surprised to find out we got a free upgrade to a one..."

EvaUnited States
Interior view
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9.0 Excellent location
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9.0Location
  • 250 meters to public transportation

  • Air conditioning

  • Daily housekeeping

  • Bar

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Room choices
Deluxe King Bed
...
  • City view
  • 25.55 m²/275 ft²
  • 1 king bed
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Junior Suite with King Bed
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  • City view
  • 26.48 m²/285 ft²
  • 1 king bed and 1 sofa bed
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Superior Double Double
...
  • City view
  • 21.83 m²/235 ft²
  • 2 double beds
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Superior King Bed
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  • City view
  • 23.22 m²/250 ft²
  • 1 king bed
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Standard Queen Bed
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  • 19.04 m²/205 ft²
  • Non-smoking
  • 1 queen bed
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Junior Suite Double Double
...
  • City view
  • 35.77 m²/385 ft²
  • 2 double beds
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Nearest essentials

Airports
  • LaGuardia Airport (LGA)
  • 9.4 km
  • Teterboro Airport (TEB)
  • 10.9 km
Public transportation
  • 66th Street-Lincoln Center Subway Station
  • 290 m
  • 59th Street-Columbus Circle Subway Station
  • 390 m
Hospital or clinic
  • Park Avenue Smart Lipo
  • 750 m
Pharmacy
  • Rite Aid Pharmacy
  • 630 m
Convenience store
  • 7 Eleven
  • 850 m
Cash withdrawal
  • ATM
  • 60 m

More about Empire Hotel

An overview

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Some helpful facts

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Announcements

The swimming pool is undergoing renovation from July 21, 2017 until further notice.

Verified guest reviews

Agoda Reviews (324)Booking.com Reviews (2115)
Filter by guest type:
Cleanliness7.6
Facilities6.6
Location9.0
Room comfort and quality7.2
Service7.5
Value for money6.9
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Showing 304 verified guest comments
12345
9.2
Tracey from United States
Couple
Standard Queen Bed
Stayed 1 night in August 2017
Exceptional
AC was stuck on one temp and the chain that you pull for the shade to go up or down broke. Other then that a small room but clean room. Great location.
Reviewed September 01, 2017
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5.2
Georgina from Australia
Couple
Superior King Bed
Stayed 5 nights in August 2017
Great location, but very old hotel even with a ren
I'd like to start off by saying the rooftop bar was excellent. The food was 10/10 & we had great service from a bartender named Gabriel! The room was clean, but even with a newly renovated room you could tell the hotel is very old. The service was pretty average too, I am not fussy since I work in customer service but I did expact more. No Wifi in the rooms even though upon booking we checked that it would. We were told it wasn't working right now but we could purchase it for a daily fee. They didn't know when it would be fixed. The pool was under renovations during the heat of summer. Another shame. Basically, the hotel was fine but after staying at our second hotel I look back & notice more & more about The Empire Hotel that was medeocer.
Reviewed August 17, 2017
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7.2
Lesley from Philippines
Solo traveler
Standard Queen Bed
Stayed 4 nights in July 2017
Defective AC During Summer in NYC
Sooo they put me in a room with a non working AC at the peak of New York summer... This was my experience after my 23 hour flight from Asia - get in a room that's hot and no AC and a technician had to come and try to fix it to no avail so I had to repack my stuff and then have them transfer me to a room with a defective lock. The next day they upgraded me - it's still a small room but the AC is HALF WORKING - it's blowing air but it's not effectively cooling the entire room. So that was my experience. Great location though, near Central Park.
Reviewed August 12, 2017
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5.2
Nadia from United States
Solo traveler
Standard Queen Bed
Stayed 7 nights in July 2017
Disappointing!
I only booked this hotel cause of the pool. Nor the hotel or the travel webpages advises that the pool is closed. They tell you upon arrival. You can imagine my entire holiday was ruined, when you pay for a hotel with a pool in Manhattan and was looking forward to that in the heat. The hotel nor the staff cared.
Reviewed August 08, 2017
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2.0
Andrea from United States
Couple
Superior King Bed
Stayed 1 night in July 2017
Disgusting
The pool was closed. Only reason I booked there was because it had a pool. The building had wiring work being done and they didn't even clean the space in front of the rooms. There was sheet rock debris in the floor in front of our room for the entire duration of our stay. Even after I spoke with the front desk about it multiple times. That hotel is atrocious.
Reviewed August 01, 2017
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5.2
Michael from Australia
Group
Junior Suite Double Double
Stayed 9 nights in July 2017
Above average
Still awaiting a credit for additional payment of room for $918 as authorised by mgr Joanna. Rooms only cleaned twice during stay, pool/&gym not available at all for duration of stay and access to rooftop was misleading as it seemed it was more for young girls drinking than guests
Reviewed July 28, 2017
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8.4
YU-AN from Taiwan
Family with teens
Superior Double Double
Stayed 4 nights in June 2017
ok
Great location and clean environment. However, the room is small and no free wifi. There is no price tag on the small bottle of water, and it costs 5 dollars. The staff is just ok.
Reviewed July 17, 2017
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8.4
Bert from Vietnam
Family with young children
Standard Queen Bed
Stayed 3 nights in June 2017
Great Value, Location
Great location. The pool is small but offers a nice break from the heat and a place for the kids to burn off some energy. Must pay for internet in room, but it is free in the lobby which is comfortable. We would consider staying here again.
Reviewed July 15, 2017
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7.2
Paul from United Kingdom
Family with teens
Superior Double Double
Stayed 3 nights in July 2017
OK for New York
It's nice enough but... the sound from the hotel aircon units outside the room along with the aircon in the room drowned out any other noise from outside the room. White noise you might call it. A bit like sleeping on a plane. The rooftop pool was cool. A bit narrow - you can touch both sides at the same time. Views were good. Sunsets lovely. Barsteward disdainful and seemed to make up the prices each time. "I've given you happy hour prices". Odd he never looked happy. But hey, It's New York.
Reviewed July 09, 2017
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6.4
Brooke from United States
Couple
Standard Queen Bed
Stayed 2 nights in April 2017
Not worth the price
I have stayed in a lot of hotels in New York to have a comparison . If you like a nice room.. this is not the hotel for you. It was like a closet and the shower does not have a door .. water gets everywhere . My husband is an engineer and said it was made for a door they just decided for whatever reason not to put one on. Staff is nice and they have a great outside rooftop bar. Also , I personally liked the location but would not stay there again due to the room.. hope this helped.
Reviewed April 14, 2017
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