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About this property

Description

Nestled in the heart of Upper West Side, Empire Hotel is an ideal spot from which to discover New York (NY). From here, guests can enjoy easy access to all that the lively city has to offer. Visitors to the hotel can take pleasure in touring the city's top attractions: David Rubenstein Atrium, Lincoln Square, New York Public Library for the Performing Arts.

Amsterdam Hospitality is renowned for its quality services and friendly staff, and Empire Hotel lives up to expectations. For the comfort and convenience of guests, the hotel offers 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas, valet parking.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless, air conditioning, heating, wake-up service, provided to help guests recharge after a long day. Throughout the day you can enjoy the relaxing atmosphere of the fitness center, outdoor pool. With an ideal location and facilities to match, Empire Hotel hits the spot in many ways.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Rental car
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Nightclub
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Bar
  • Poolside bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Smoking area

For the kids

  • Babysitting service

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Spanish
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Policies

Child and extra bed policy
Children 0-12 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00 PM
Check-Out Until: 12:00 PM
Internet Usage Fee: 13 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Restaurants: 3
Number of Rooms : 420
Parking Fee (per day): 60 USD
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Recent customer comments

Filter by traveler type
Very good



based on 281 reviews
  • Cleanliness 7.6
  • Facilities 7.1
  • Location 9.0
  • Room comfort and quality 7.2
  • Service 7.6
  • Value for money 6.9
  • Food and dining 6.9
Sort by

Ashleigh from United States
Couple
Standard Queen Bed
Stayed 1 night in August 2016
Pretty Lovely, even though we were placed in a handicap room and we're not handicap. Everything else was fine. Very beautiful hotel
Reviewed August 17, 2016

Latoya from United States
Solo traveler
Standard Queen Bed
Stayed 1 night in August 2016
Room was hot
The room was on the third floor, the Ac unit outside was so noisy making it impossible to sleep. I ask to be moved and they gave the story of fully booked. The room was small and cramped. The mattress was hard as a rock.
Reviewed August 14, 2016

Jennifer from United States
Family with teens
Standard Queen Bed
Stayed 1 night in July 2016
Room small
My room was very small. But my friends rooms where terrific so depends on type room you get. I had a queen and they had king rooms .
Reviewed July 20, 2016

JIn from Singapore
Business traveler
Standard Queen Room
Stayed 1 night in July 2016
NIL
NIL
Reviewed July 18, 2016

Antonietta from Italy
Business traveler
Standard Queen Bed
Stayed 4 nights in June 2016
A treasure hotel in the heart of culture!
Confortable, friendly atmosphere
Reviewed July 03, 2016

Steven from United States
Business traveler
Standard Queen Bed
Stayed 1 night in June 2016
Good Value
I would stay there again
Reviewed June 28, 2016

Laila from Norway
Group
Standard Queen Bed
Stayed 5 nights in May 2016
Great location, but not the best room
The hotel is located right besides Central Park - a great place to start the Day! The lobby inn hotel Empire looks Great, but our rom was very small and in need for some redecorations...the wallpaper was starting to loosen, andre the bathroom had som waterdamage. Otherwise a god place to stay😀
Reviewed May 19, 2016

Ivan from United Kingdom
Couple
Junior Suite Double Double
Stayed 3 nights in May 2016
Well past its prime
Hotel decor upon arrival is chic but then all downhill from there. There is no a/c in the bedroom corridors making it very stuffy. The a/c in the room is very old and noisy and not up to the job. Bedroom was tired and lighting poor. There is no closed in room 812 - only a small hole in the wall covered by a curtain. The bathroom is tiny and there was no door on the shower (but clearly used to be) allowing the bathroom floor to fill up with water. Water was $8 a bottle!! Even the in room coffee was $3!!. No free internet. In fact there is nothing at all included with your room rate. Continental Breakfast was crude although reasonably priced at $12. For £650 for three days the hotel represents poor value. Citizen M a much better bet.
Reviewed May 05, 2016

Guillermo from Philippines
Couple
Standard Queen Bed
Stayed 6 nights in April 2016
Great location but very poor internet policy.
Since internet is free only at the lobby/mezzanine, this makes for an ideal honeypot for hackers. My phone got hacked when I was there. I complained to the front desk, but aside from the initial acceptance of my complaint, there was no follow through from the staff.
Reviewed May 02, 2016

Greg from United States
Couple
Standard Queen Bed
Stayed 5 nights in April 2016
none
none
Reviewed April 27, 2016



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