7.6
Very good
/10
(1,232 reviews)See what guests said
Housekeeping9
View2
Shops1
See map
8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Popular landmarks
Jalan Alor 570 m
Pavilion Kuala Lumpur 860 m
KLCC - Bukit Bintang Pedestrian Walkway 1.3 km
Aquaria KLCC 1.4 km
Menara Kuala Lumpur 1.4 km
Chinatown - Kuala Lumpur 1.5 km
KLCC Park 1.6 km
Central Market 1.7 km
Petronas Twin Towers 1.8 km
KL Bird Park 2.5 km
Nearby landmarks
JoJoBa Spa 30 m
Borders Shop 30 m
Cosmo’s World Theme Park Theatre 40 m
Ampang Bowl 40 m
Berjaya Times Square 50 m
Golden Screen Cinemas in Golden Triangle 50 m
Berjaya Time Square Theme Park 50 m
Neway 50 m
White Smile 70 m
Cosmo's World 70 m
Empire Suite @ Times Square

"Good location, easy to get food and go shopping."

Nawal - January 9, 2019
Studio Empire Suite @ Times Square
Lobby Empire Suite @ Times Square
Swimming pool Empire Suite @ Times Square
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Removed from saved list
Entire apartment
Free Wi-Fi

Empire Suite @ Times Square

Bukit Bintang, Kuala Lumpur, Malaysia - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Jalan Alor
Within 570 m of property
Attention

This property is in high demand!

5 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 100 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Kuala Lumpur every 1 minutes on Agoda.com
Value for money7.2
Location rating8.7
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.5 km

Rooms available at Empire Suite @ Times Square

Superior Suite
...
  • Room size: 54 m²/581 ft²
  • Balcony/terrace
  • 1 king bed
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Studio
...
  • Room size: 51 m²/549 ft²
  • Balcony/terrace
  • 1 king bed
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Two-Bedroom Apartment
...
  • Room size: 99 m²/1066 ft²
  • Balcony/terrace
  • 1 king bed & 3 single beds ...
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2 Bedroom Suite
...
  • Room size: 99 m²/1066 ft²
  • Shower and bathtub
  • 2 single beds and 1 king be...
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Superior Apartment
...
  • Room size: 56 m²/603 ft²
  • Shower and bathtub
  • 1 single bed and 1 king bed
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Two-Bedroom Apartment
...
  • Room size: 95 m²/1023 ft²
  • 2 bathrooms
  • 1 king bed & 3 single beds ...
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Deluxe Suite
...
  • Room size: 57 m²/614 ft²
  • Shower and bathtub
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One-Bedroom Apartment
...
  • Room size: 51 m²/549 ft²
  • Shower and bathtub
  • 1 king bed
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Deluxe Apartment
...
  • Room size: 66 m²/710 ft²
  • Balcony/terrace
  • 1 queen bed & 1 sofa bed
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Classic King Bed Studio Suite
...
  • Room size: 53 m²/570 ft²
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Frequently asked questions

What time is check-in and check-out at Empire Suite @ Times Square?

Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The apartment offers luggage storage to guests for before check-in and after check-out.

How do I get to Empire Suite @ Times Square?

For those who wish to drive their own cars, Empire Suite @ Times Square has a car park available for guests. Parking is available for an additional charge. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the apartment can arrange car rental for you.

Is breakfast offered at Empire Suite @ Times Square?

Adults can enjoy breakfast offered with an additional charge of 15 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the apartment.

What is the smoking policy at Empire Suite @ Times Square?

Empire Suite @ Times Square does permit smoking in some areas and is not 100% smoke-free.

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Explore the neighborhood

What people love about Empire Suite @ Times Square

  • 8.8
    Excellent
    Location

    "Nice location for holidays and shopping."

    BOO

    |

    August 17, 2019

  • 9.6
    Exceptional
    Staff 

    "The staff was very friendly & polite."

    Nadyhah

    |

    October 20, 2019

  • 8.8
    Excellent

    "Overall good place to stay and relax"

    Mohamed

    |

    September 24, 2018

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Location score
8.8/10
Room comfort score
7.3/10
Room size
65 sqm.
Cheapest price score
Better than
97
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Bigger than
97
%
of Kuala Lumpur properties
Better than
90
%
of Kuala Lumpur properties
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Overall rating:
7.6
Very good
1,232 reviews
Cleanliness
6.6
Facilities
6.7
Location
8.7
Read all reviews >
What travelers say they love:
the staffs were friendly and welcomed us.
Nawal from Malaysia
Family with older children
More about Empire Suite @ Times Square

More about Empire Suite @ Times Square

Well placed in the shopping, nightlife, and restaurants area of Kuala Lumpur, Empire Suite @ Times Square provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Golden Screen Cinemas in Golden Triangle, Cosmo’s World Theme Park Theatre, and JoJoBa Spa give to this private apartment a special charm.

Empire Suite @ Times Square also offers many facilities to enrich your stay in Kuala Lumpur. The private apartment offers access to a vast array of services, including free Wi-Fi in all rooms, a car park, and room service.

Empire Suite @ Times Square is home to 10 bedrooms. All are tastefully furnished, and many even provide such comforts as Internet access, air conditioning, a television, DVD/CD player, and kitchenette. The private apartment's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Kuala Lumpur, make Empire Suite @ Times Square your home away from home.

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Most talked about facilities

Housekeeping

16 mentions

Internet

5 mentions

Car Park

5 mentions

Swimming Pool

4 mentions

What they offer

10.0
Exceptional
Staff 

"The staffs were friendly and welcomed us."

leong

|

October 9, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Starbucks Restaurant
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Empire Suite @ Times Square from real guests

Provided by verified guests of Agoda
7.2
/
10
Cleanliness6.6
Facilities6.7
Location8.7
Room comfort and quality7.3
Service6.9
Value for money7.2
High score for Kuala Lumpur
Rating
9+ Exceptional (35)
8-9 Excellent (41)
7-8 Very Good (54)
6-7 Good (36)
<6 Below Expectation (71)
Time of the year
Mar - May (63)
Jun - Aug (46)
Sep - Nov (65)
Dec - Feb (63)
Don't miss out!Users are booking a place in Kuala Lumpur every 1 minutes on Agoda.com
All guests (394)
All room types
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Show reviews that mention 

Showing 237 verified guest comments
12345
9.7
Exceptional
Meiske from Indonesia
Group
Studio
Stayed 2 nights in March 2015

comfort room and nice view”

comfort, clean, near by shopping area

Very nice stay at the Empire Suites @Times Square, comfort and clean room, staff very helpfull and the place near by shopping area in Bukit Bintang. Very good place to stay when you are in KL.

Reviewed March 20, 2015

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8.7
Excellent
Tiing from New Zealand
Solo traveler
Studio
Stayed 3 nights in October 2014

Best recommend ”

Wifi, Manager, Location

I am very happy, and i really enjoy the costumer services, special the Manager i not sure but something like that . Ik really want to give him a good feedback coz he really nice person, and he always take costumer as first priority. And i am persuade the help he give to me. Thanks again sorry i am wrong. Yes anyway the Empire Suite @ Times Square is truly like what Agoda was recommend.

Reviewed October 27, 2014

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9.7
Exceptional
Abdullah from Bangladesh
Business traveler
Studio
Stayed 3 nights in May 2015

Excellent location, supportive staff, best value”

Excellent location, very supportive staff, best value for money

The 3 nights spent at Empire Suite went very comfortably. The hotel manager Ray was very helpful and courteous. He ensured that we were able to check-in properly, the rooms where we stayed were optimally clean and we were able to do the things in our itinerary without having to worry about our luggage. This is a great location to pick in KL and all tourist spots are very easily accessible. If you want a comfortable experience and need to save time, this hotel is a great choice.

Reviewed June 07, 2015

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8.0
Excellent
Aren from Malaysia
Family with teens
Studio
Stayed 4 nights in July 2013

good location but no proper counter to check in”

location , location and location

we brought a family (a son, a daughter, mother and father) to this empire suite, but unluckily we need to called agent with our cellphone just to check in because there are no proper counter to check in/out. but the positive points -- near to berjaya time square (shopping, many more major attractions), large bathroom, large bedroom...

Reviewed July 23, 2013

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8.3
Excellent
michael from Indonesia
Couple
Studio
Stayed 1 night in March 2015

Very strategic place to stay”

Location , cleanliness , worth it

This service apartment is connected with berjaya timese square, a place you can shop n dine and also connected to monorail (imbi station) . The location is superb, everything is just in walking distance, including paviliun mall, fahrenheit88, sungei wang ,bukit bintang. The hotel itself is clean, neat and very secure. One important thing is you have to call the contact in your agoda reservation before you check in. Otherwise you cannot enter the building

Reviewed April 02, 2015

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10.0
Exceptional
Mohd from Singapore
Group
Two-Bedroom Apartment
Stayed 2 nights in November 2019

Fantastic & Awesome”

We a group of about 30 pax have book a room at Berjaya Time Square at booking.com one month plus in advance. But just 6 days before the trip i got a call from the property management guy saying that they have screw up with the booking that they cannot accomodate to our stay. Being a regular of agoda user. I look for the same hotel and found rooms that accomodate to big group. Mr Sarjib the one who handle the enquiries and stay there. He was flexible and even went extra mile to help us keep the bags after we check out while waiting for bus departure. All my friends and families love the place and we will recommend Mr Sarjib to handle the check in and check out for you. 👍🏾

Reviewed November 11, 2019

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8.4
Excellent
Saiful from Malaysia
Family with teens
Deluxe Suite
Stayed 3 nights in May 2018

Good hotel and location”

The hotel apartment is good n the location is perfect in the heart of the city at Time Square shopping mall . Easy to move any where... easy acces to monorail. Near to Bukit Bintang and everything is there. Great location.

Reviewed June 04, 2018

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6.8
Good
Syed from Singapore
Family with young children
Studio
Stayed 2 nights in September 2018

Horrible experience finding the place”

The place is actually Berjaya Times Square Hotel Tower A. They have different agents who are assigned a different "virtual" hotel name (Empire Suite in this case). There is no reception, the website is bogus and has the wrong address and phone number, even Google maps shows the wrong location. Since the hotel name is virtual, there are no signs and nobody knows the place. You are supposed to call the agent when you reach the place and he will open the door for you. We only came to know this after walking around Times Square for 1 hour with a 1 year old child at 5am, looking for the right place. Agoda did not inform us there was some agent we had to call. The place itself was quite good. However, the ambiguity of its existence and the lack of direction by Agoda made it a bad experience. Such virtual hotel names should not exist on Agoda. We never even got a receipt for the stay

Reviewed October 06, 2018

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Dear Nira, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. we will be solve this problem . Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Habib

Responded November 29, 2018
Empire Suite @ Times Square
8.0
Excellent
Ishak from Malaysia
Business traveler
Studio
Stayed 1 night in December 2014

Value for money and great personalized service”

Good location, safe environment and great service

Gem in the city.1st time stay in due last minute working matters in Bukit Bintang area.Last minute booking with very fast quick response from the staff.Definitely i will and have to come back again to Empire.

Reviewed December 22, 2014

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10.0
Exceptional
Eric from Malaysia
Couple
Studio
Stayed 1 night in May 2019

Management for Empire Suite”

The mangmanent for Empire Suite very good service, fast handle customer thing, recommended chosen this Hotel

Reviewed May 23, 2019

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8.3
Excellent
Nicole from Malaysia
Business traveler
Superior Suite
Stayed 1 night in June 2013

Nice ”

Great location, comfortable room but unfriendly service

It's a comfortable room at great location, very convenient to KLCC, Pavillion, Bukit Bintang Area and it's so easy to place for entertainment at night. The only thing make me unhappy is about the service. The person in charge call me at 10am twice to ensure with me check out at 12pm. He ring the door bell at 10.30am, 11am and 11.30am. Call me at 10am, 11am. I really unsatisfy with this service keep calling and ringing the door bell seems like chasing me get out from the room.

Reviewed July 02, 2013

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8.0
Excellent
Syuhada from Malaysia
Couple
Studio
Stayed 2 nights in January 2014

great and wonderful”

great security, clean and easy access to shopmall

i had a great stay at Empire Suite @Times Square. the staffs are friendly and helpful.

Reviewed February 18, 2014

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10.0
Exceptional
Mohd from Singapore
Group
Studio
Stayed 2 nights in November 2019

Fantastic & Awesome Experience.”

Great service from Mr Sarjib who assist us from check in until the day we check out. His service is excellent and i will recommed you to get Mr Sarjib to handle your stay at Berjaya Time Square.

Reviewed November 11, 2019

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10.0
Exceptional
Yeong from Singapore
Couple
Deluxe Suite
Stayed 2 nights in February 2015

Best place to stay in kl”

Staff, location and room

Been kl for quite a few times, this hotel never once fail me, i have been to many hotels but to be honest this guy is the most friendly staff i ever met, thumbs up! Room is clean and spacious. Although is run by agent but its still easy to communicate and check in within 5mins, fuss free. To those whom think that the hotel is hard to check in or whatsoever, pls note down his number and contact him the day before you reach. All i have to say is a very big thank you to that agent.

Reviewed March 03, 2015

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8.3
Excellent
NORSHAHILA from Malaysia
Couple
Studio
Stayed 1 night in May 2015

Location is good”

in the berjaya times square building

Location is very strategic, in the Berjaya Times Square buildings. So dont worry if you want to watch mid night movie. But the receptionist need to be reviewed.

Reviewed May 12, 2015

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5.7
Kien from Malaysia
Business traveler
Studio
Stayed 1 night in August 2014

Nothing great, honestly.”

Location, location, location.

I understand that this is a privately owned suite, hence I need to call a number to get the owner to open the door for the suite to me, but the number given didn't work! No one picked up the phone at all. Luckily Agoda team was able to resolve the issue, but it really spoilt my impression. The room is somewhat run down and in dire need of some refurbishment. But the location is top notch and super convenient, since Berjaya Times Square is in the middle of the golden triangle of Kuala Lumpur.

Reviewed August 25, 2014

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6.8
Good
Zabaidah from Brunei Darussalam
Family with teens
Stayed 1 night in June 2018

Value for money for big family”

Pros: we have got the highest floor in the building, an excellent bird eye view of the entire KL at night!!, a fast moving elevator, and spacious room Cons: have to call the management beforehand to make arrangement for them to bring us up to their office, escorted to the office n ( the escort stood right behind me while i made my payment, which i found really intimidating) and have to go to the apartment suite lobby( the taxi driver dropped us at Times Square Hotel).. Quite a hassle n a bit of nerve wracking experience.

Reviewed June 20, 2018

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8.0
Excellent
Yan from Singapore
Family with young children
Stayed 1 night in November 2016

Worth it!”

1) Quite worth an experience as the 'berjaya times square', and nice scenery from our apartment, place was rather big and luxurious too. 2) As a service apartment, my mum found the floor 'sticky' but is easily solved by wearing slippers. 3) The young kids went to play at the indoor theme park and is really convenient when we went up in an afternoon to rest and went back down to play.

Reviewed October 12, 2017

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6.4
Good
Norwiddiana from Singapore
Family with young children
Deluxe Suite
Stayed 1 night in May 2018

Good”

Booked a 1 bedroom suite which suppose to come with a king bed and a single bed. When checked in, single bed was not there, the apartment was so small, i assumed it is a studio apartment instead of a 1 bedroom suite. Stated there is ironing facility, but not found in room. When we called the staff to request, they said they don't have ironing board and told us to use the table as an ironing board. Room light was flickering. I have stayed a few times in berjaya time square service suites by various providers, this is far the worst one.

Reviewed May 15, 2018

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8.0
Excellent
Yanni from Singapore
Couple
Studio
Stayed 1 night in September 2019

Value for money”

Apartment is at Time Square itself. Room was big and location was convenient, value for money. Except that check in process is abit more troublesome. Have a pay a refundable deposit which was not stated when booking.

Reviewed October 03, 2019

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