Emporium South Bank

267 Grey Street, South Bank, Brisbane, Australia, 139, 4101
Emporium South Bank
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Vista King Suite - Guestroom Emporium South Bank
Lobby Emporium South Bank
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9.4
Exceptional
/10
(894 reviews)See what guests said
See map
9.7
Exceptional
Location rating score
Exceptional location - 490 meters from city center
  • South Bank Parklands740 m
  • Wheel of Brisbane820 m
  • Brisbane River880 m
  • Queensland Gallery of Modern Art1.44 km
  • Anzac Square1.78 km
  • Story Bridge1.98 km
  • Roma Street Parkland2.2 km
  • Mount Coot-tha Lookout6.37 km
  • Lone Pine Koala Sanctuary7.24 km
  • St Helena National Park22.87 km
  • Highlights and ratings

    5-star Hotel
    Newly built in 2018
    Free Wi-Fi
    "Beautiful room Will use this as a regular spot for business travel from now on Thankyou so much Such well thought out and beautifully lit rooms x"
    Yasmina - December 23, 2018
    Exceptional cleanliness
    9.8 rating for cleanliness
    Exceptional facilities on premise
    9.6 facilities on premise
    Exceptional reputation
    Recommended by 95% of guests
    Exceptional service
    9.4 rating for service
    • 100 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    Value for money8.8
    Distance to city center1km
    Location rating9.7
    Nearest airportBrisbane Airport (BNE)
    Distance to airport12.2 km

    Rooms available at Emporium South Bank

    Exquisite Suite
    Exquisite Suite
    ...
    • Room size: 65 m²/700 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    River and City View King Suite
    River and City View King Suite
    ...
    • Room size: 40 m²/431 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Emporium Suite
    Emporium Suite
    ...
    • Room size: 65 m²/700 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Vista King Suite
    Vista King Suite
    ...
    • Room size: 40 m²/431 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    River and City View Twin Suite
    River and City View Twin Suite
    ...
    • Room size: 40 m²/431 ft²
    • River view
    • 2 queen beds
    Enter dates to see prices
    Vista Twin Suite
    Vista Twin Suite
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    River City King Suite
    River City King Suite
    ...
    • Room size: 40 m²/431 ft²
    Enter dates to see prices
    River City Twin Suite
    River City Twin Suite
    ...
    • Room size: 40 m²/431 ft²
    Enter dates to see prices
    vista twin suite - 2 x single beds
    vista twin suite - 2 x single beds
    ...
    • Room size: 40 m²/431 ft²
    Enter dates to see prices
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
      Enter dates to see prices
      Property ranking|Compared to 1,612 Brisbane properties
      See all rankings
      Location score
      9.7/10
      Service score
      9.4/10
      Cleanliness score
      9.8/10
      Couples review score
      9.5/10
      Better than
      99
      %
      of Brisbane properties
      Better than
      99
      %
      of Brisbane properties
      Better than
      99
      %
      of Brisbane properties
      Better than
      98
      %
      of Brisbane properties
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      More about Emporium South Bank

      More about Emporium South Bank

      Description

      Show less

      Most talked about facilities

      Swimming Pool
      3 mentions
      View
      3 mentions
      Food & Dining
      1 mention

      What they offer

      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Restaurants on site

      Belle Epoque Patisserie
      Cuisine:French
      Menu:Buffet
      Opal
      Cuisine:International
      Menu:Buffet
      E Terrace & Rooftop Bar
      Cuisine:International
      Menu:Buffet
      Piano Bar
      Cuisine:International
      Menu:Buffet

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of Emporium South Bank from real guests

      Overall rating
      9.4
      Exceptional
      From 894 reviews
      Provided by verified guests of
      Agoda Reviews (72)Booking.com Reviews (822)
      Rating via Agoda9.4
      /
      10
      Exceptional
      Cleanliness9.8
      Facilities9.6
      Location9.7
      Service9.4
      Value for money8.8
      High score for Brisbane
      Rating
      9+ Exceptional (29)
      8-9 Excellent (1)
      7-8 Very Good (1)
      6-7 Good (1)
      <6 Below Expectation (1)
      Time of the year
      Mar - May (2)
      Jun - Aug (11)
      Sep - Nov (9)
      Dec - Feb (11)
      All guests (72)
      All room types
      All languages
      Showing 33 verified guest comments
      12
      6.4
      Good
      Bernard from Germany
      Business traveler
      Vista Twin Suite
      Stayed 1 night in February 2020

      Unable to fill in this review as the Wireless only reached 1 meter from entrance door. ”

      elevator card didn't work.. Dental floss still in my shower from previous tenant. rooftop bar was definitely the highlight

      Reviewed February 12, 2020
      9.6
      Exceptional
      Nicola from Australia
      Couple
      Vista King Suite
      Stayed 1 night in January 2020

      We had a fabulous stay ”

      We stayed on the Australia Day weekend and enjoyed watching the fireworks from the pool area

      Reviewed January 31, 2020
      9.6
      Exceptional
      Nicola from Australia
      Group
      Vista King Suite
      Stayed 2 nights in January 2020

      Enjoyed every minute of our 2 night stay ”

      From checkin to checkout the staff were so friendly , especially young Chris in the restaurant who made a point of knowing all of us by name , we will definitely be back

      Reviewed January 28, 2020
      10.0
      Exceptional
      Mia from Australia
      Solo traveler
      Vista King Suite
      Stayed 1 night in December 2019

      Probably my favourite hotel in Australia ”

      I always stay here when I'm in Brisbane, it's beautiful and luxurious and way nicer than most hotels that are way more expensive than the Emporium!

      Reviewed January 08, 2020
      10.0
      Exceptional
      Kasey from Australia
      Couple
      Vista King Suite
      Stayed 1 night in January 2020

      HIGHLY RECOMMENDED”

      Absolutely stunning hotel. 10/10 for every aspect. Will definitely be back!

      Reviewed January 07, 2020
      10.0
      Exceptional
      Mia from Australia
      Solo traveler
      Vista King Suite
      Stayed 1 night in December 2019

      Favourite Brisbane hotel!”

      Affordable and the rooftop bar and pool is the best!

      Reviewed December 03, 2019
      9.2
      Exceptional
      Ben from Australia
      Couple
      Vista King Suite
      Stayed 1 night in November 2019

      Superb ”

      It was fantastic, you definitely get what you pay for

      Reviewed December 02, 2019
      8.8
      Excellent
      Scott from Australia
      Couple
      Vista King Suite
      Stayed 1 night in November 2019

      Pleasant stay”

      The staff were friendly, the room neat and tidy ( our sink plug was broke in that it wouldn’t hold water, only a little flaw)...shark in the lift was a nice touch ..lol As parents of 5, the night away was heaven...if only a one night short stay...will definitely be back hopefully next time for 2nights ... lol Thanks to all the staff, from the valets who met us to the staff in the coffee shop below

      Reviewed November 26, 2019
      10.0
      Exceptional
      Jenny from Australia
      Couple
      River and City View King Suite
      Stayed 2 nights in November 2019

      Awesome spot love The Terrace!!”

      Lovely hotel great location awesome bars

      Reviewed November 22, 2019
      5.2
      Craig from Australia
      Couple
      Vista King Suite
      Stayed 1 night in November 2019

      The security staff were rude, there was no privacy for guests using the pool on the 21 floor. ”

      Paying guest were ushered to the back of a hot lift (no air because of TV screens) unable to access the panel to select floor while non paying, self grooming, gropey, overly affection Saturday night 21st floor bar attending patrons where given priority service. The security guard was rude by suggesting thong wearing guests who had just arrived wouldn't be welcomed in their current attire into the bars. When trying to make it to a lift around the line of manicured prince and princesses was mocked that paying guests don't need to wait in line! Our bags made it to our room before we did as was made to ride the lift to the 21st floor and back before being able to select floor. Then endured another similar trip after exiting the pool in towel and robe to make.it back to room....nothing like riding the lift with non-payjng patrons that are already half intoxicated. For minimum $400 a night I'd expect better service regardless of my footwear!

      Reviewed November 21, 2019
      10.0
      Exceptional
      Kwok from Hong Kong
      Couple
      Vista King Suite
      Stayed 1 night in October 2019

      Good”

      Good

      Reviewed November 05, 2019
      9.6
      Exceptional
      Ka from Hong Kong
      Couple
      Vista King Suite
      Stayed 2 nights in October 2019

      Perfect”

      Perfect accommodation, must come back next time

      Reviewed November 02, 2019
      10.0
      Exceptional
      Mia from Australia
      Business traveler
      Vista King Suite
      Stayed 1 night in September 2019

      My favourite Brisbane hotel ”

      I love this hotel, it's just beautiful. Great spot and price. The rooftop terrace is so beautiful, the rooms spacious and the TV behind the big mirror is amazing :)

      Reviewed October 14, 2019
      10.0
      Exceptional
      Natalie from Australia
      Couple
      Vista King Suite
      Stayed 2 nights in August 2019

      Lush hotel with 10☆ service”

      Beautiful hotel with all the trimmings. Pool, bar, piano bar everything including the lift was superior.

      Reviewed August 29, 2019
      10.0
      Exceptional
      Michael from Australia
      Couple
      River and City View King Suite
      Stayed 2 nights in July 2019

      Awesome, superb service and amenities. They make you feel special. Worth the extra $$$”

      What's the saying? Quality is remembered long after cost is forgotten.

      Reviewed July 31, 2019
      9.6
      Exceptional
      Charmaine from Australia
      Couple
      River and City View King Suite
      Stayed 1 night in July 2019

      Glamorous ”

      The staff were very helpful, polite and lovely. Our room was spectacular and view from our room to the roof top bar was breath taking! Made our night really special. Thank you

      Reviewed July 29, 2019
      9.2
      Exceptional
      Rebekah
      Couple
      River and City View King Suite
      Stayed 1 night in July 2019

      Awesome ”

      Loved it

      Reviewed July 25, 2019
      9.2
      Exceptional
      Diah from Indonesia
      Couple
      River and City View King Suite
      Stayed 1 night in January 2019

      Sophisticated hotel ”

      Cool amenities and in room facilities. Great hospitality from the staff and really close to food promenade in Southbank

      Reviewed June 25, 2019
      9.6
      Exceptional
      Andrew from Australia
      Couple
      River and City View King Suite
      Stayed 1 night in June 2019

      Exceptional”

      An exceptional experience

      Reviewed June 17, 2019
      10.0
      Exceptional
      Mia from Australia
      Business traveler
      Vista King Suite
      Stayed 1 night in June 2019

      Love this hotel!”

      Will stay again! So beautiful!

      Reviewed June 11, 2019
      12

      Reviews of Emporium South Bank from real guests

      Overall rating
      9.4
      Exceptional
      From 894 reviews
      Provided by verified guests of
      Agoda Reviews (72)Booking.com Reviews (822)
      Rating via Agoda9.4
      /
      10
      Exceptional
      Cleanliness9.8
      Facilities9.6
      Location9.7
      Service9.4
      Value for money8.8
      High score for Brisbane
      Rating
      9+ Exceptional (29)
      8-9 Excellent (1)
      7-8 Very Good (1)
      6-7 Good (1)
      <6 Below Expectation (1)
      Time of the year
      Mar - May (2)
      Jun - Aug (11)
      Sep - Nov (9)
      Dec - Feb (11)
      All guests (72)
      All room types
      All languages
      Showing 33 verified guest comments
      12
      6.4
      Good
      Bernard from Germany
      Business traveler
      Vista Twin Suite
      Stayed 1 night in February 2020

      Unable to fill in this review as the Wireless only reached 1 meter from entrance door. ”

      elevator card didn't work.. Dental floss still in my shower from previous tenant. rooftop bar was definitely the highlight

      Reviewed February 12, 2020
      9.6
      Exceptional
      Nicola from Australia
      Couple
      Vista King Suite
      Stayed 1 night in January 2020

      We had a fabulous stay ”

      We stayed on the Australia Day weekend and enjoyed watching the fireworks from the pool area

      Reviewed January 31, 2020
      9.6
      Exceptional
      Nicola from Australia
      Group
      Vista King Suite
      Stayed 2 nights in January 2020

      Enjoyed every minute of our 2 night stay ”

      From checkin to checkout the staff were so friendly , especially young Chris in the restaurant who made a point of knowing all of us by name , we will definitely be back

      Reviewed January 28, 2020
      10.0
      Exceptional
      Mia from Australia
      Solo traveler
      Vista King Suite
      Stayed 1 night in December 2019

      Probably my favourite hotel in Australia ”

      I always stay here when I'm in Brisbane, it's beautiful and luxurious and way nicer than most hotels that are way more expensive than the Emporium!

      Reviewed January 08, 2020
      10.0
      Exceptional
      Kasey from Australia
      Couple
      Vista King Suite
      Stayed 1 night in January 2020

      HIGHLY RECOMMENDED”

      Absolutely stunning hotel. 10/10 for every aspect. Will definitely be back!

      Reviewed January 07, 2020
      10.0
      Exceptional
      Mia from Australia
      Solo traveler
      Vista King Suite
      Stayed 1 night in December 2019

      Favourite Brisbane hotel!”

      Affordable and the rooftop bar and pool is the best!

      Reviewed December 03, 2019
      9.2
      Exceptional
      Ben from Australia
      Couple
      Vista King Suite
      Stayed 1 night in November 2019

      Superb ”

      It was fantastic, you definitely get what you pay for

      Reviewed December 02, 2019
      8.8
      Excellent
      Scott from Australia
      Couple
      Vista King Suite
      Stayed 1 night in November 2019

      Pleasant stay”

      The staff were friendly, the room neat and tidy ( our sink plug was broke in that it wouldn’t hold water, only a little flaw)...shark in the lift was a nice touch ..lol As parents of 5, the night away was heaven...if only a one night short stay...will definitely be back hopefully next time for 2nights ... lol Thanks to all the staff, from the valets who met us to the staff in the coffee shop below

      Reviewed November 26, 2019
      10.0
      Exceptional
      Jenny from Australia
      Couple
      River and City View King Suite
      Stayed 2 nights in November 2019

      Awesome spot love The Terrace!!”

      Lovely hotel great location awesome bars

      Reviewed November 22, 2019
      5.2
      Craig from Australia
      Couple
      Vista King Suite
      Stayed 1 night in November 2019

      The security staff were rude, there was no privacy for guests using the pool on the 21 floor. ”

      Paying guest were ushered to the back of a hot lift (no air because of TV screens) unable to access the panel to select floor while non paying, self grooming, gropey, overly affection Saturday night 21st floor bar attending patrons where given priority service. The security guard was rude by suggesting thong wearing guests who had just arrived wouldn't be welcomed in their current attire into the bars. When trying to make it to a lift around the line of manicured prince and princesses was mocked that paying guests don't need to wait in line! Our bags made it to our room before we did as was made to ride the lift to the 21st floor and back before being able to select floor. Then endured another similar trip after exiting the pool in towel and robe to make.it back to room....nothing like riding the lift with non-payjng patrons that are already half intoxicated. For minimum $400 a night I'd expect better service regardless of my footwear!

      Reviewed November 21, 2019
      10.0
      Exceptional
      Kwok from Hong Kong
      Couple
      Vista King Suite
      Stayed 1 night in October 2019

      Good”

      Good

      Reviewed November 05, 2019
      9.6
      Exceptional
      Ka from Hong Kong
      Couple
      Vista King Suite
      Stayed 2 nights in October 2019

      Perfect”

      Perfect accommodation, must come back next time

      Reviewed November 02, 2019
      10.0
      Exceptional
      Mia from Australia
      Business traveler
      Vista King Suite
      Stayed 1 night in September 2019

      My favourite Brisbane hotel ”

      I love this hotel, it's just beautiful. Great spot and price. The rooftop terrace is so beautiful, the rooms spacious and the TV behind the big mirror is amazing :)

      Reviewed October 14, 2019
      10.0
      Exceptional
      Natalie from Australia
      Couple
      Vista King Suite
      Stayed 2 nights in August 2019

      Lush hotel with 10☆ service”

      Beautiful hotel with all the trimmings. Pool, bar, piano bar everything including the lift was superior.

      Reviewed August 29, 2019
      10.0
      Exceptional
      Michael from Australia
      Couple
      River and City View King Suite
      Stayed 2 nights in July 2019

      Awesome, superb service and amenities. They make you feel special. Worth the extra $$$”

      What's the saying? Quality is remembered long after cost is forgotten.

      Reviewed July 31, 2019
      9.6
      Exceptional
      Charmaine from Australia
      Couple
      River and City View King Suite
      Stayed 1 night in July 2019

      Glamorous ”

      The staff were very helpful, polite and lovely. Our room was spectacular and view from our room to the roof top bar was breath taking! Made our night really special. Thank you

      Reviewed July 29, 2019
      9.2
      Exceptional
      Rebekah
      Couple
      River and City View King Suite
      Stayed 1 night in July 2019

      Awesome ”

      Loved it

      Reviewed July 25, 2019
      9.2
      Exceptional
      Diah from Indonesia
      Couple
      River and City View King Suite
      Stayed 1 night in January 2019

      Sophisticated hotel ”

      Cool amenities and in room facilities. Great hospitality from the staff and really close to food promenade in Southbank

      Reviewed June 25, 2019
      9.6
      Exceptional
      Andrew from Australia
      Couple
      River and City View King Suite
      Stayed 1 night in June 2019

      Exceptional”

      An exceptional experience

      Reviewed June 17, 2019
      10.0
      Exceptional
      Mia from Australia
      Business traveler
      Vista King Suite
      Stayed 1 night in June 2019

      Love this hotel!”

      Will stay again! So beautiful!

      Reviewed June 11, 2019
      12
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      Emporium South Bank
      |Exceptional 9.4
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      • Exceptional location
      • South Bank Parklands
      • South Bank Railway Station is within 0.07 km