This property is in high demand!
Booked 13 times in last 24 hr
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Large pool area is a recurring highlight, with reviews describing it a...
Pro: nice swimming pool and park like surrounding.

- Gym and health club facilities get consistent praise for size and equi...
The fitness center was specially good and well equipped.

- Beds get strong feedback for comfort, with several reviews also praisi...
Great pillow choices,,,,

- Heart-of-Sukhumvit positioning works well for sightseeing and longer s...
Hotel is next to mall and BTS so it's very convenient.
- Direct access to Emporium and quick links to EmQuartier and Emsphere m...
Connected to shopping mall.
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
Booked 13 times in last 24 hr
Nearest transportation options
•
Phrom Phong BTS Station is within 0.11 km
•
Queen Sirikit National Convention Centre MRT Station is within 1.14 km
Location rating score
There are 312 places in walking distance!
| Value for money | 8.3 |
| Distance to city center | 0 km |
| Location rating | 9.5 |
| Nearest airport | Suvarnabhumi Airport (BKK) |
| Distance to airport | 20.1 km |
9.3
Exceptional
9.1
Exceptional
8.7
Excellent
9.0
Excellent
8.8
Excellent
8.9
Excellent
8.7
Excellent
8.9
Excellent
8.8
Excellent
Yes, Emporium Suites by Chatrium has wheelchair accessible facilities.
Yes—nearby landmarks include shopping areas such as 24th Avenue and other malls around Sukhumvit.
Yes—an ATM/cash machine is available on site at Emporium Suites by Chatrium.
Yes, Emporium Suites by Chatrium offers airport transfer.
Yes, Emporium Suites by Chatrium has a fitness center.
Yes, Emporium Suites by Chatrium offers room service (24-hour room service).
Yes, Emporium Suites by Chatrium has a 24-hour front desk.
Yes—there are shops nearby, and EmQuartier/Emporium area facilities are close to the property.
Yes, Emporium Suites by Chatrium offers laundry service and dry cleaning.
Yes, Emporium Suites by Chatrium provides free Wi-Fi in all rooms.
Yes, Emporium Suites by Chatrium offers luggage storage.
Yes, Emporium Suites by Chatrium has meeting and banquet facilities.
Yes, Emporium Suites by Chatrium provides safety deposit boxes.
Yes, Emporium Suites by Chatrium has an elevator.
Yes, Emporium Suites by Chatrium has non-smoking rooms.
Yes, Emporium Suites by Chatrium provides daily housekeeping.
Yes. Emporium Suites by Chatrium is located next to Phrom Phong BTS Station.
Yes. Emporium Suites by Chatrium offers breakfast buffet, as well as other breakfast formats.
Phrom Phong BTS Station is about 0.1 km away.
Yes, Emporium Suites by Chatrium has family rooms.
Yes, Emporium Suites by Chatrium has a business center and provides printing facilities.
Yes. There is 1 on-site restaurant at Emporium Suites by Chatrium.
Yes, Emporium Suites by Chatrium offers on-site parking (self-parking).
Yes, Emporium Suites by Chatrium offers tours and ticket service.
Check-in is from 03:00 PM and check-out is at 12:00 PM.
Yes. It has business facilities and a business center.
Yes, Emporium Suites by Chatrium provides currency exchange.
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Emporium Suites by Chatrium in Bangkok: What makes it worth the stay
Experience the perfect blend of residential comfort and urban sophistication at Emporium Suites by Chatrium, a premier destination for both business executives and leisure seekers in the heart of Bangkok. Situated exactly 0 km from the city center, this elegant property puts you right where the action is, while remaining conveniently accessible with a 40 minute drive from the airport. Since its establishment in 2000, the hotel has curated an atmosphere of refined luxury across its 149 spacious rooms, ensuring every guest enjoys a sanctuary of peace amidst the vibrant city energy. Whether you are planning a romantic getaway or a corporate trip, you can easily secure your ideal suite when you book on Agoda to enjoy a seamless stay. Families are also welcome, though please note that the hotel child policy indicates that children do not stay free of charge and extra charges may apply. By choosing to reserve your room through Agoda, you gain access to one of the most prestigious addresses in the city. From the expansive living areas to the attentive service, Emporium Suites by Chatrium stands out as a sophisticated haven that balances the excitement of Thailand's capital with the quiet intimacy of a private home.
Emporium Suites by Chatrium in Bangkok: What makes it worth the stay
Experience the pinnacle of urban luxury at Emporium Suites by Chatrium, where sophisticated living meets the vibrant energy of Bangkok. Perfectly positioned in the heart of the city with 0 km distance from the city center, this 5.0 star sanctuary is an ideal choice for both discerning business executives and leisure seekers looking for an upscale retreat. Since it was built in 2000, the property has maintained a reputation for excellence, offering 149 meticulously designed rooms that blend residential comfort with world class hotel services. Whether you are arriving for a quick meeting or a long vacation, you can enjoy a seamless transition from the airport, which is just a 40 minute drive away. When planning your family getaway, please note that this hotel does not allow children to stay free of charge and extra charges may apply. To ensure you secure the best available rates and the most spacious suite for your needs, we recommend you book on Agoda. From the moment you step inside Emporium Suites by Chatrium, you will discover why this address is one of the most coveted in the city. Every detail is crafted to provide an effortless stay, making it easy to explore the surrounding luxury shopping and dining districts. Find your perfect urban escape and see all the latest offers available on Agoda today.
Check-in and Check-out at Emporium Suites by Chatrium: Key timings for your stay
Plan your visit to Emporium Suites by Chatrium with ease by keeping these essential arrival and departure timings in mind. Guests can begin their luxury experience in Bangkok with a check-in time starting at 03:00 PM. To ensure a smooth transition for all visitors, the check-out time is set for 12:00 PM. While these are the standard hours, the dedicated front desk team is available to assist you with any specific requests regarding your schedule. Whether you are arriving for a business trip or a leisure getaway, knowing these details helps you maximize your time exploring the city while enjoying the sophisticated comforts provided by the hotel during your stay.
Amenities at Emporium Suites by Chatrium: Everything you need for a comfortable stay
Emporium Suites by Chatrium provides a comprehensive suite of convenience facilities designed to make your visit to Bangkok completely effortless. Guests can stay connected with free wi-fi in all rooms and throughout all public areas. For those prioritizing seamless organization, the professional concierge and luggage storage services ensure a smooth transition, while safety deposit boxes offer peace of mind. Maintaining a polished look is simple with daily housekeeping, laundry service, and dry cleaning. When cravings strike or late night needs arise, 24-hour room service and an on-site convenience store are readily available. To ensure a pleasant environment for everyone, the property also features a designated smoking area. Whether you are visiting for business or leisure, these thoughtful touches at Emporium Suites by Chatrium handle every practical detail, allowing you to focus entirely on enjoying the vibrant energy of the city.
Getting Around from Emporium Suites by Chatrium: How to get here and get around
Navigating the vibrant streets of Bangkok is effortless thanks to the comprehensive transport facilities at Emporium Suites by Chatrium. To ensure a seamless arrival, the hotel provides efficient airport transfer services and a dedicated taxi service for your convenience. Guests who prefer to explore the city at their own pace can take advantage of car hire options, while those seeking curated experiences can arrange local tours and a professional ticket service directly through the staff. For those traveling with their own vehicles, the property offers an onsite car park with self-parking capabilities. Best of all, this car park is free of charge, removing the stress of city parking fees. Whether you are arriving for a business trip or a luxury getaway, these integrated services make every transition smooth and stress free, allowing you to focus entirely on enjoying your stay in the heart of the city.
Rooms at Emporium Suites by Chatrium: A closer look at what is included
Experience the pinnacle of residential luxury at Emporium Suites by Chatrium in Bangkok, where every room is designed for absolute comfort. Each suite features a separate living room and a private balcony or terrace for relaxing. Guests can enjoy a seamless stay with air conditioning, blackout curtains, and premium linens and towels. For your convenience, rooms are equipped with a television featuring satellite or cable tv, a refrigerator, a mini bar, and a daily newspaper. Refreshments are always available via the coffee and tea maker, complemented by complimentary tea, instant coffee, and bottled water. The bathrooms are fully stocked with toiletries, a hair dryer, and plush bathrobes to enhance your wellness routine. These thoughtful details ensure that every guest enjoys a sophisticated home away from home while exploring the city.
Dining at Emporium Suites by Chatrium: Your options for every meal of the day
Guests at Emporium Suites by Chatrium can enjoy a sophisticated culinary experience designed to complement the vibrant energy of Bangkok. The on site restaurant serves as a centerpiece for gourmet meals, while the cozy coffee shop provides the perfect spot for a quick caffeine fix or a relaxed afternoon break. To ensure a seamless start to your morning, both a breakfast buffet and continental breakfast are available. For those who prefer the privacy of their own suite, the hotel offers comprehensive room service, including 24 hour room service for late night cravings or early morning requests. This commitment to convenience is further enhanced by daily housekeeping, ensuring your living and dining areas remain pristine throughout your stay. Whether you are looking for a formal sit down dinner or a casual snack in your room, the dining facilities here cater to every possible preference and schedule.
Room Types at Emporium Suites by Chatrium: Finding the perfect fit for your trip
Experience unparalleled space and sophistication with the diverse accommodation options at Emporium Suites by Chatrium in Bangkok. For those seeking refined comfort, choose from the Deluxe King Room at 55 square meters, the Grand Deluxe King or Twin rooms at 65 square meters, or the Executive Deluxe King and Twin options at 80 square meters. Travelers desiring more room can opt for the One Bedroom Suite at 95 square meters, the One Bedroom Deluxe Suite at 115 square meters, or the expansive 2-Bedroom Suite at 135 square meters. For larger groups, the 2-Bedroom Executive Suite offers 160 square meters, while the Three Bedroom Suite provides a massive 200 square meters. Booking these prestigious room types on Agoda ensures travelers secure the best prices and a hassle-free experience. Whether you need a single king bed or a combination of king, queen, and single beds, there is a perfect layout waiting for you.
Exploring Sukhumvit: What is within easy reach of the hotel
Guests staying at Emporium Suites by Chatrium are perfectly positioned to experience the vibrant energy of Sukhumvit, one of the most dynamic districts in Bangkok. This cosmopolitan hub is a paradise for those who love luxury shopping, featuring world class malls and high end boutiques just steps away. The area is renowned for its diverse culinary scene, offering everything from authentic street food stalls to sophisticated fine dining restaurants. For entertainment, visitors can explore trendy rooftop bars, hidden speakeasies, and lively nightlife spots. Navigating the city is effortless thanks to the proximity of the BTS Skytrain, which provides a fast link to the historic riverside and central business districts. Whether you are seeking a day of retail therapy, a cultural excursion, or a night of urban excitement, the strategic location of Emporium Suites by Chatrium ensures that the best of the city is always within easy reach.
Getting to Emporium Suites by Chatrium: Transport options from the airport
Arriving at Emporium Suites by Chatrium from the airport is a straightforward process designed for a seamless start to your stay in Bangkok. Suvarnabhumi Airport is located 20.0 km away, and guests have several convenient transport options to reach the property. For a direct and private journey, airport taxis are readily available and offer the most ease of travel. Alternatively, those preferring public transit can utilize the airport train or bus services to navigate toward the Sukhumvit area. Depending on the time of day and local traffic conditions, the travel time typically varies, but these options ensure a reliable connection. Whether you choose a fast rail link or a comfortable car, the journey to Emporium Suites by Chatrium is efficient, allowing you to quickly transition from your flight to the luxury of your suite. This accessibility makes the hotel an ideal choice for international travelers seeking convenience.
Landmarks near Emporium Suites by Chatrium: Your guide to local highlights
Guests staying at Emporium Suites by Chatrium are perfectly positioned to experience the vibrant energy of Bangkok. The hotel provides seamless access to the bustling Sukhumvit area, where you can explore the trendy streets of Thong Lo and the lively atmosphere of the Nana District and Nana. For entertainment and culture, a visit to Major Cineplex Sukumvit or the neon lights of Soi Cowboy is just a short trip away. Business and diplomatic needs are easily met with the proximity of the Queen Sirikit National Convention Center, BITEC Bang Na, and the Embassy of the United States. Additionally, the world class facilities of Bumrungrad International Hospital are located nearby, ensuring peace of mind for health conscious travelers. Whether you are visiting for a high profile conference or a city getaway, the strategic location of Emporium Suites by Chatrium puts these essential city landmarks and attractions right at your fingertips.
Public Transport near Emporium Suites by Chatrium: Your guide to local transport connections
Navigating the vibrant streets of Bangkok is effortless from Emporium Suites by Chatrium thanks to its proximity to several major transit hubs. Guests have immediate access to the BTS Skytrain network, with Phrom Phong BTS Station just steps away, complemented by nearby stops at Asok, Nana, Phloen Chit, Thong Lo, Ekkamai, Phra Khanong, and On Nut BTS Stations. These connections ensure that the city's premier shopping and business districts are always within reach. For those traveling further or preferring underground routes, the Phetchaburi MRT Station provides a seamless link to other parts of the metropolis. Additionally, the Ekkamai Bus Station is conveniently accessible for travelers seeking regional transport options. This exceptional concentration of rail and road links makes Emporium Suites by Chatrium a strategic base for any visitor wanting to explore the city with speed and efficiency, eliminating the need for a private vehicle while ensuring every corner of the capital is reachable.
Dining Near Emporium Suites by Chatrium: Restaurants worth trying nearby
Guests staying at Emporium Suites by Chatrium are perfectly positioned to explore some of the most diverse culinary gems in Bangkok. For those seeking high altitude views, Above Eleven and Nest Rooftop Bar offer stunning vistas alongside their menus. Meat lovers can indulge at EL TORO Steakhouse and Churrascaria or enjoy the theatrical flair of Benihana Restaurant. If you crave authentic local flavors, Baan Tassanee Thai Cuisine and Baanya provide traditional tastes, while Sit and Wonder and Long Table Restaurant offer unique atmospheres. For a more casual experience, you can visit the FOOD UNIVERSE at Century Onnut or grab a refreshing brew at Atlanta Coffee Shop. With 10 distinct options ranging from upscale rooftops to cozy cafes, the area surrounding Emporium Suites by Chatrium ensures every palate is satisfied. Whether you are looking for a romantic dinner or a quick bite, these nearby spots make your stay truly flavorful.
Shopping Near Emporium Suites by Chatrium: Malls and markets within easy reach
Guests staying at Emporium Suites by Chatrium are perfectly positioned to explore some of the most prestigious shopping destinations in Bangkok. The adjacent Emporium Shopping Complex offers a world of luxury, while the trendy Thonglor area provides a sophisticated mix of boutiques at J Avenue and Eight Thonglor. For those seeking expansive retail therapy, Central Plaza Bangna and Seacon Square Shinakarin are premier choices for diverse brands. Visitors can also discover unique finds at Nana Square or visit Almeta for a curated experience. Beyond traditional retail, the neighborhood is enriched by specialized spots such as the Dasa Book Café, Basheer, and the serene Baan Thai Wellness Retreat. Whether you are hunting for high fashion, rare books, or wellness products, the strategic location of Emporium Suites by Chatrium ensures that these 11 distinct shopping and lifestyle landmarks are all within convenient reach for a seamless city excursion.
Room Prices at Emporium Suites by Chatrium: Is it worth the price?
Investing in a stay at Emporium Suites by Chatrium offers a premium experience that transcends the standard city offering. While the average price of a hotel room in Bangkok typically ranges from $51 to $75, the average price of a room at Emporium Suites by Chatrium is positioned between $151 and $200. This price difference reflects the transition from a basic stay to an upscale residence, providing guests with an elevated level of space and sophistication. By choosing this property, travelers opt for a high end sanctuary that stands well above the city average. It is an ideal choice for those seeking a luxurious retreat where the quality of the accommodations justifies the higher investment compared to typical Bangkok hotels.
Guest Reviews of Emporium Suites by Chatrium: What guests love about their stay
Guests consistently rave about their experiences at Emporium Suites by Chatrium, highlighting the exceptional value that makes them want to return again and again. Visitors are particularly impressed by the extremely helpful and friendly staff who provide fantastic service throughout the stay. The accommodations are described as large, clean, and comfortable, offering guests a great view across the city of Bangkok. Many travelers also enjoyed the lovely pool and the high quality of the breakfast. With its excellent downtown location and a commitment to cleanliness and hospitality, this hotel stands out as a top choice for those seeking a premium stay. The combination of spacious rooms and a welcoming atmosphere ensures that every guest feels well taken care of.
What Guests Say About Emporium Suites by Chatrium: A closer look at the guest experience
Guests consistently praise Emporium Suites by Chatrium for providing a high quality stay in the heart of Bangkok. The property stands out for its exceptional location, which earns a near perfect 9.5 rating, alongside impressive scores for cleanliness and staff performance. Visitors frequently highlight the comfort of the rooms and the quality of the facilities, both of which contribute to a satisfying experience. While food and dining are viewed positively, the overall value is highly regarded by those seeking a premium urban retreat. With an overall rating of 8.7, it is clear that the combination of professional service and a pristine environment makes this hotel a top choice for travelers wanting a seamless and luxurious city getaway.
Breakfast at Emporium Suites by Chatrium: Your guide to morning dining options
Start your morning in Bangkok with the diverse culinary offerings at Emporium Suites by Chatrium. Guests can enjoy a lavish breakfast buffet featuring both Western breakfast and Asian breakfast specialties, or opt for a lighter continental breakfast. For those preferring a curated experience, the restaurant breakfast menu provides a full American breakfast and a la carte breakfast options. If you prefer a slower pace, you can choose breakfast in room or utilize the convenient breakfast takeaway service for a meal on the go. This comprehensive breakfast service ensures every traveler finds their perfect start to the day. These morning delicacies are available for adults at a rate of 730 THB, providing a high quality dining experience right within the heart of the city.
Wellness at Emporium Suites by Chatrium: Your guide to unwinding at the hotel
Experience a sanctuary of serenity with the comprehensive wellness facilities at Emporium Suites by Chatrium, designed to provide a peaceful escape from the vibrant energy of Bangkok. Guests can indulge in a professional grooming session at the salon or surrender to total relaxation with a therapeutic massage at the spa. For those seeking a deeper detox, the hotel offers a sauna and steamroom to cleanse the body and soothe the mind. To complete the restorative journey, a lush garden provides a tranquil outdoor setting for quiet reflection and fresh air. Whether you are looking to rejuvenate your skin or quiet your thoughts, these curated spaces ensure that every guest finds their perfect balance. By blending traditional healing arts with modern luxury, the wellness center transforms a standard city stay into a holistic retreat focused on complete physical and mental well-being.
Sports and Activities at Emporium Suites by Chatrium: Keeping fit without leaving the hotel
Emporium Suites by Chatrium offers a sophisticated selection of wellness facilities designed to help you maintain your health routine while exploring Bangkok. Guests have full access to a free fitness center equipped with modern machinery to ensure a high energy workout at any time of the day. For those seeking a more mindful approach to movement, the dedicated yoga room provides a serene sanctuary perfect for stretching, balancing, and finding inner peace away from the city bustle. Whether you prefer an intense cardio session in the fitness center or a calming flow in the yoga room, these amenities ensure that your physical well being is prioritized throughout your stay. By combining high intensity training options with a quiet space for flexibility and meditation, the hotel creates a comprehensive environment for active travelers to recharge their bodies and minds effortlessly.
Entertainment at Emporium Suites by Chatrium: What to do without leaving the hotel
Guests at Emporium Suites by Chatrium can enjoy a refined blend of leisure and convenience designed for a seamless stay in Bangkok. For those seeking a relaxed atmosphere, the poolside bar offers the perfect spot to sip refreshing cocktails while soaking in the sun. When it comes to retail therapy, the on-site shops provide an effortless way to browse high-quality goods without stepping outside. Visitors can also stop by the dedicated gift and souvenir shop to find unique mementos that capture the essence of their Thai journey. Whether you are unwinding with a drink by the water or exploring the curated selections in the boutiques, Emporium Suites by Chatrium ensures that your downtime is spent in total comfort. These facilities create a sophisticated environment where relaxation and shopping coexist, allowing you to experience the best of urban luxury and local charm all within the hotel premises.
Excellent8.4
Facilities
Exceptional9.5
Location
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
Most recent
From 9,408 reviews
•Swimming Pool: Large pool area is a recurring highlight, with reviews describing it as clean, spacious, relaxing, and especially enjoyable for children. (19 mentions)
•Nearby Transport: Direct connection to BTS Phrom Phong stands out, with many reviews calling out easy access to the Skytrain, MRT, and smooth city travel without much walking. (18 mentions)
•Breakfast: Breakfast usually lands well for variety and buffet choice, with several reviews highlighting a wide spread, fresh items, and the egg station. (18 mentions)
•Fitness Facilities: Gym and health club facilities get consistent praise for size and equipment, with some reviews calling out strong functional training options. (15 mentions)
•Nearby Shopping: Direct access to Emporium and quick links to EmQuartier and Emsphere make shopping and dining easy, with food courts, gourmet markets, and plenty of restaurants close by. (15 mentions)
•General Services: Staff stay friendly, helpful, and responsive across the front desk, housekeeping, and concierge, with quick help for requests and a warm attitude that leaves a strong impression. (15 mentions)
Location
Service
Breakfast
Room size
Pool
Cleanliness
Room comfort
Value for money
Gym
10.0Exceptional
I traveled with my mom. The front desk and all the staff were really kind, and the hygiene condition was also excellent. I heard some bad reviews about the water pressure, but we had a comfortable stay without any issues. Even though it’s a high floor, the elevators are fast, so there’s no feeling of being cramped. The view was great, and the BTS station is right in front, with Asoke station just one stop away, making it very convenient to get around. The pool is really pretty, spacious, and deep! It's quiet, and the water quality management is good, so definitely try using it. The breakfast had a lot of Japanese tourists, so it included a bit of Japanese style, porridge, pho, and western dishes—it was small but well-composed. There’s a convenience store just a block behind. It’s the most spacious room in the area for the price, so I highly recommend it! I plan to use it again next time :)
Dear Jeong, Greetings from Emporium Suites by Chatrium. Thank you very much for taking the time to share such a thoughtful and detailed review of your stay with us. We are delighted to hear that you and your mother had a wonderful experience. It is fantastic to know that our front desk team and staff made a warm impression, and that you enjoyed our cleanliness, city views, and convenient location near the BTS station. We are also thrilled that you appreciated our fast elevators, quiet swimming pool, breakfast selection, and spacious room value. Your kind feedback means a lot to our team, and we look forward to welcoming you and family back for another great stay on your next visit to Bangkok. Warm regards, Chatchawan Napawan General Manager
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10.0Exceptional
The breakfast is delicious, and the path to the pool on the 7th floor is fun, like a jungle. The room is clean, and the sheets smell nice. Having a bathtub is a pleasant surprise for Japanese people. Since it’s a serviced apartment, there is a microwave and a large refrigerator. The welcome drinks (free) are plentiful in the fridge, so I didn’t have to buy beverages at the convenience store. I was a bit disappointed that my room didn't have a washing machine. Anyway, it’s extremely quiet, probably because it’s on a high floor. There’s a food court on the basement level 2, and it was delicious and a great value.
Dear MICHIYO, Greetings from Emporium Suites by Chatrium. We are delighted to hear that you enjoyed our delicious breakfast, the unique walk through our garden-like surroundings to the 7th-floor pool, and the cleanliness and comfort of your room. We are also pleased that the bathtub, microwave, spacious refrigerator, and complimentary welcome drinks added convenience and comfort to your stay. It is wonderful to know that you appreciated the peaceful atmosphere of your high-floor room as well. Regarding the washing machine, please kindly note that this facility is well equipped in our One Bedroom Suites and larger room categories. We appreciate your feedback and hope this information will be helpful when choosing your room for a future stay. Thank you once again for your kind comments. We truly appreciate your support and look forward to welcoming you back for another comfortable and enjoyable stay. Warm regards, Chatchawan Napawan General Manager
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9.2Exceptional
It was better than the photos. Pros: The room was spacious and the bed was comfortable. I’m sensitive to smells, but there was no smell in the room or bathroom. Drinks were free, and the overall hygiene was good. There were no bugs or mosquitoes. The swimming pool was beautiful. The water was clean and spacious. The palm trees provided nice shade. I had breakfast there for two days and aside from a few items, other food was provided and it was delicious. The location is right next to Phrom Phong BTS station, and there are many department stores and restaurants nearby. The staff was very friendly. Cons: The bathroom was a bit dated, but it was well-maintained and clean. The downside is that warm water doesn’t come out quickly. It takes about 5 minutes to get hot water. The hairdryer is very weak. As a woman with long hair, it took a long time, and I ended up giving up halfway. Overall, I'm satisfied. I intend to come again next time.
Dear SUNYOUNG, Greetings from Emporium Suites by Chatrium. Thank you sharing your stay experience and rating us in the high score rating to the other travelers on this forum with regard to your Emporium Suites by Chatrium experience. Here at the Emporium Suites by Chatrium, we strive to provide exceptional customer service to all of our guests and hope you had a great stay with us recently. However, your constructive feedback have been duly noted and please allow us to review and find the correct improvement in timely fashion. We look forward to welcoming you back to your Bangkok home in the near future. Yours sincerely, Chatchawan Napawan General Manager
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9.2Exceptional
The response from the front staff was wonderful. They really helped me during a trouble, and I was truly grateful. Thank you very much. The room with the washing machine was very convenient. I had difficulty adjusting the shower temperature because I couldn't tell which was hot water. The breakfast had a variety of options and was delicious, but the bread was not great. I did feel a bit of age in some areas, but being directly connected to the station is really convenient. I think it's a very good hotel. What was very disappointing was the taxi to the airport that the hotel arranged. I was told it would be 550 B without using the meter. I realized it partway through, but it was too late since we were on the highway. After we arrived, I mentioned that they charged me 550 without using the meter, which is expensive. However, I wanted to avoid trouble, so I negotiated a bit and paid. They had a decoration covering the meter. The driver was very friendly and spoke broken English, so I let my guard down and didn’t pay attention to the meter. If this hotel is regularly used, I think there might be others who might experience the same. Please be careful. I used to be an expatriate, and I fell for it too.
Dear Kanako, Thank you very much for sharing your detailed feedback. We are pleased to know that you enjoyed our convenient location, spacious room, breakfast, and that our Front Desk team was able to assist you when needed. Please accept our sincere apologies for the inconvenience regarding the taxi to the airport. Our standard practice is to instruct taxi drivers to use the meter. Hhowever, on some occasions, drivers may disregard this instruction after leaving the hotel and charge a flat rate. We fully understand your concern and will reinforce our procedures with the team to help prevent such incidents in the future. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back and providing you with an even better experience. Warmest regards, Chatchawan Napawan General Manager
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10.0Exceptional
“A favorite hotel that impresses in every aspect.”
I stayed here for 3 nights while attending a seminar at Emsphere, and the location of this hotel is absolutely perfect. You can walk from The Emporium along the Skywalk to Emsphere without getting caught in the rain or sun. It is also very convenient to travel by BTS from Phrom Phong station to various places. There is a private car parking building next to the hotel, situated amidst shopping centers, restaurants, and next to Benjasiri Park. On the 7th floor of the hotel, there are a Spa, Fitness, and Swimming Pool surrounded by lush gardens with an excellent atmosphere. The breakfast in the hotel's EL restaurant has a good variety of options and the taste is okay. The quality of the rooms is very good, clean, and everything is in order. Nothing is broken. If you need any equipment or anything additional from the room, you can call the Center immediately. There was one night that coincided with my birthday and I received a card and a Happy Birthday cake from the Hotel Manager as well. Thank you; I was very impressed. If I need to attend events in Bangkok near this area again, I would choose to stay here without hesitation.
Dear Savijja, Sawasdee Krup and Greetings from Emporium Suites by Chatrium. Thank you very much for taking the time to share such a detailed and wonderful review. We are delighted to know that you enjoyed our convenient location, spacious and well-maintained rooms, facilities, and dining experience. We are especially pleased that the birthday surprise added a special touch to your stay. It was truly our pleasure to celebrate this memorable occasion with you. Thank you once again for your kind recommendation and for choosing Emporium Suites by Chatrium. We sincerely look forward to welcoming you back whenever your travels bring you to Bangkok. Warmest regards, Chatchawan Napawan General Manager
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