Emporium Suites by Chatrium
Emporium Suites by Chatrium
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8.0
Very good

"Spacious rooms, very good room service"

SURESH

|

May 10, 2018

Superior City View - Bedroom Emporium Suites by Chatrium
Superior City View - Bedroom
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Lobby Emporium Suites by Chatrium
Lobby
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Lobby Emporium Suites by Chatrium
Lobby
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Swimming pool [outdoor] Emporium Suites by Chatrium
Swimming pool [outdoor]
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See map Emporium Suites by Chatrium
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Exceptional
Location
9.3
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What guests are saying:
Very nice and friendly staff
Phub from Bhutan
Solo traveler
The bathroom needs an update, too match the style and appearance of the hotel. But still an excellent hotel.
Nawien from Netherlands
Business traveler
When I was check out from hotel service was not very nice
Oranuch from Australia
Solo traveler
All OK except the water in the bathrooms are very low in pressure. Hard to take a shower with such low pressure water.
V from Malaysia
Family with young children
Feel like home.
MD from Bangladesh
Family with young children
For a shopping trip, Emporium Suites is an excellent choice. We found the interconnected-ness of the hotel very convenient.
Tengis from Mongolia
Family with young children
Feel Like home.
MD from Bangladesh
Family with young children
the location of the hotel is good with BTS, but the traffic is terrible jam. Hotel facilities and the quality of buffet breakfast are impeccable. Hotel room is in good condition with kitchenette.
Yee from Malaysia
Couple
Feel like home.
MD from Bangladesh
Family with young children
I am a frequent visitor to Bangkok and I have staid in a lot of hotels the last 10 years I have been staying at the emporium sueits never think about changing my stay because I feel like I am at home when I am their never have any problems
Nawras from Jordan
Solo traveler

Emporium Suites by Chatrium

Exceptional location
- 950 meters from city center
- What's nearby?
Excellent
From 4322 reviewsSee what guests said
8.4
/
10
Excellent cleanliness
8.5
Recommended by 92% of guests
Value for money8.0
Distance to city center0 km
Location rating9.3
Nearest airportSuvarnabhumi International Airport (BKK)
Distance to airport20.2 km
  • 130 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Bangkok

Room choices
8.4
Excellent
Room comfort & quality
This property is in high demand!Booked 13 times since yesterday | 10 travelers are looking at this property right now
Three - Bedroom Suite
Three - Bedroom Suite
...
  • Room size: 200 m²/2153 ft²
  • City view
  • 2 single beds and 1 double ...
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1 Bedroom Suite City View
1 Bedroom Suite City View
...
  • Room size: 95 m²/1023 ft²
  • City view
  • 1 king bed
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2 Bedroom Suite City View
2 Bedroom Suite City View
...
  • Room size: 135 m²/1453 ft²
  • City view
  • 1 king bed & 1 queen bed
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2 Bedroom Hot Deal
2 Bedroom Hot Deal
...
  • Room size: 135 m²/1453 ft²
  • Park view
  • 1 king bed & 1 queen bed
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2-Bedroom Park View Suite
2-Bedroom Park View Suite
...
  • Room size: 135 m²/1453 ft²
  • Park view
  • 1 king bed & 1 queen bed
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1-Bedroom Park View Suite
1-Bedroom Park View Suite
...
  • Room size: 95 m²/1023 ft²
  • Park view
  • 1 king bed
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Park View Junior Suite
Park View Junior Suite
...
  • Room size: 90 m²/969 ft²
  • Park view
  • 1 double bed
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Junior Suite City View
Junior Suite City View
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 double bed
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Super Deluxe City View Double or Twin
Super Deluxe City View Double or Twin
...
  • Room size: 80 m²/861 ft²
  • City view
  • 2 single beds or 1 double b...
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Super Deluxe Park View Room
Super Deluxe Park View Room
...
  • Room size: 80 m²/861 ft²
  • Park view
  • 2 single beds or 1 double b...
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What people love about the property

  • 8.8
    Excellent

    "Very clean nice staff"

    Ratchaneeya

    |

    March 18, 2018

  • 9.2
    Exceptional

    "Clean, comfortable and good location"

    LaySun

    |

    February 20, 2018

  • 10.0
    Exceptional

    "Nice location and lovely morning buffet."

    Mariko

    |

    January 30, 2018

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More about Emporium Suites by Chatrium

More about Emporium Suites by Chatrium

10.0
Exceptional

"Overall stay was quite pleasant."

Hassan

|

March 28, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
M & J Restaurant & Bar
270 m Thai
Oam Thong Restaurant
370 m Thai
Suki Bar
440 m Thai
American cuisine
American cuisine
The Kiwi Sport Pub & Grill
100 m American, Bar, British
D'ARK by Phillip Di Bella
140 m American, Cafe, Contemporary
ChikaLicious Dessert
140 m American, Japanese
Asian cuisine
Asian cuisine
Aoi Japanese Restaurant 4th fl emporium bangkok
50 m Asian, Japanese, Sushi
The Great Shanghai
80 m Asian, Chinese
The Bibimbab
80 m Asian, Korean

What they offer

9.2
Exceptional

"Thanks for another nice stay."

chris

|

April 10, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (4322)Booking.com Reviews (743)
8.4
/
10
Cleanliness8.5
Facilities8.2
Location9.3
Room comfort and quality8.4
Service8.4
Value for money8.0
Provided by verified guests of Agoda
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All guests (4322)
All room types
Showing 3432 verified guest comments
12345
10.0
Exceptional
Adi
Family with young children
Super Deluxe City View Double or Twin
Stayed 4 nights in December 2018
Perfect for families”
Location location location! Perfect breakfast with east&western food! Stuff are so nice all of them. Very clean. Starbacks on 1st fl. Connected to emporium mall and to the phrom phong bts station which is very important!!! I will come back for sure.
Reviewed December 11, 2018
9.2
Exceptional
David from Thailand
Solo traveler
Superior City View
Stayed 4 nights in December 2018
Old but 1000000% gold”
Amazing staff who really make you feel at home... doormen, lobby staff, maids, bar staff... everyone is so happy & professional. It isn't the most modern of places but it's very well maintained & clean. The room service food could do with some with work, but you're in SUCH a good location it does not really matter.
Reviewed December 11, 2018
9.6
Exceptional
Ka from Hong Kong
Couple
Deluxe Room City View
Stayed 4 nights in December 2018
Front desk and bell staff are very friendly and professional, hotel location is very good”
Suggest to take taxi from airport, only takes 500BT and 20 mins, no need walk a lot if choose BTS. Overall experience was great, but the music from the opposite the opposite mall is too loud and until midnight.
Reviewed December 10, 2018
10.0
Exceptional
Jonathan from Vietnam
Family with young children
Junior Suite City View
Stayed 3 nights in November 2018
Excellent”
Have stayed in other Chatriums in BKK, before and as then, our stay at Emporium Suites was outstanding value. Rooms are spacious, comforrtable and very well maintained. Pool was great, breakfast was good and staff friendly. Location by BTS makes getting around BKK realy easy.
Reviewed December 08, 2018
9.2
Exceptional
Andrew from Singapore
Family with young children
Superior City View
Stayed 4 nights in December 2018
Great location, large room, on top of BTS”
Perfect room size for families with children. Also conveniently located just on top of Phrom Phong BTS and connected to the huge emquartier. Food, shopping, massage, all at doorstep. Only the housekeeping came very late so the room wasn’t made up still when we came back in the late afternoon.
Reviewed December 08, 2018
9.6
Exceptional
Gin from Singapore
Family with young children
Superior City View
Stayed 4 nights in December 2018
Nice hotel in prime location”
5 stars hotel at prime area. It is connected to BTS and just 1 stop away from the mrt. Lots of eateries near by with large choice. Furniture seem to have aged. Breakfast was so so, too blend for my liking. Perhaps its because the guests are mostly Japanese and Europeans. Thats why were not sharp in a typical thai style.
Reviewed December 07, 2018
8.4
Excellent
William from Singapore
Family with young children
Superior Park View
Stayed 4 nights in December 2018
5D4N trip with two young children”
They put in effort in ensuring the comfort of their guests. Survey was sent out not after the stay but during our stay. When I feedback that room needs one more bin, they immediately sent someone up with one. Was very impressed with they attentiveness. This is a good location for family with young kids, especially when it is difficult to dine out, you can get whatever you need in emporium mall then rest and allow the kids to run around in the room. (Yes, the room is that spacious) our kids also enjoy imaginia, an indoor playground located in the mall itself. We were also able being our kids to the park just next to the hotel after breakfast in the morning. There is even a kids cinema in emquatier which we didn’t have time to try it out. All in all, traveling with young kids is difficult, but the location and the hotel room made the trip less stressful. We lived our stay there.
Reviewed December 07, 2018
10.0
Exceptional
Duangkamon from Thailand
Family with young children
Deluxe Room City View
Stayed 3 nights in October 2018
WONDERFUL AND VERY PLEASANT”
We stayed here for 3 nights. It was fantastic and highly recommend placed to stay for your holiday. Great view, convenience and close to all amenities. Staff were helpful and very polite. Well-trained.
Reviewed December 04, 2018
10.0
Exceptional
Huong from Vietnam
Family with young children
Superior City View
Stayed 1 night in November 2018
Exceptional”
Great location and services. Spacious rooms, equipped with kitchen and dining areas, really suitable for travelling with kids. Location is superb! Located in the same building as Emporium luxury dept store, and across the street from Emquartier, the trendy mall and dining area, you have everything within short walking distance. Bts is right down the entrance, between the two buildings. Friendly hotel staff. Bonus: discount on purchases made at the Emporium malls (ask for M Tourist card), and Handy device free for use for hotel guests. I always highly value hotels that offer Handy. It’s a smartfone device that allow you to make free local and international calls, plus free broadband data everywhere you go. No need to buy a simcard! Tips for families with children: on the 3rd floor of Emporium there’s a playground for babies and young children, Imaginaria, and a digital play space located in Emquartier. Great value for money compared to any other hotels nearby!!
Reviewed November 08, 2018
I really appreciate your review and glad to see you had a great time staying with us. We wish to welcome you back again in the future. Thank you for choosing Emporium Suites, Bangkok! Best regards, Mathurose - Rose Director of Rooms
Responded November 27, 2018
Emporium Suites by Chatrium
10.0
Exceptional
Martin from Thailand
Solo traveler
Superior Single
Stayed 3 nights in January 2018
4 Star Hotel, wonderful stay”
The location of Emporium is at the large Emporium mall, located directly at the sky train station. The hotel is also serviced apartments so you have the best of both worlds. It's the first room i've ever stayed that offers a free smart phone for use on your stay. Wonderful room, great room service, friendly staff, big bathrooms. It's a place I could live in. Recommended.
Reviewed October 22, 2018
Thank you for choosing Emporium Suites, We really appreciate your review. We are looking forward to welcoming you on your next stay with us. Best regards, Sawitree K. (Miss) / Assistant Front Office Manager
Responded October 24, 2018
Emporium Suites by Chatrium
9.6
Exceptional
Janice from Australia
Group
Superior City View
Stayed 3 nights in November 2018
Exceptional”
Everything was good except on weekends, live music from outside (not sure from where) was very loud and it would not stop until 2am which made us very hard to sleep especially after such a tired day and you really needed a good rest and the music was bothering you until late
Reviewed November 21, 2018
I really appreciate your review and sorry to hear about the inconvenience you encountered. However, we wish to welcoming you back again in the future. Thank you for choosing Emporium Suites, Bangkok! Best regards, Mathurose - Rose Director of Rooms
Responded November 27, 2018
Emporium Suites by Chatrium
8.8
Excellent
Yi from Taiwan
Group
Deluxe Room City View
Stayed 2 nights in November 2018
Location is really convenient ”
We're lucky to get upgraded to two bedrooms suite. The room is so big and cozy; the view of balcony is amazing. We definitely will choose this hotel again.
Reviewed December 03, 2018
8.4
Excellent
Kristian from Australia
Family with young children
Superior City View
Stayed 4 nights in August 2018
Excellent Choice”
We often stay here for the convenience of the location. It is literately connected to Emporium Mall which is connected to Prom Pong Sky Train station and EmQuartier which is an amazing Mall with several building and over 60 restaurants and shops. Between the two Malls, nice local park and good facilities in the Emporium Suites you have a super good base to launch your Bangkok tour. We got the Sky train 5 stops to Siam and it was really interesting walking around there. Again more Malls but also smaller markets and other things to see. If you are in Bangkok for a Medical procedure then this place is amazing too. It has hourly shuttles to two of the main Hospitals in Bangkok. The rooms are big, some have a Kitchen and Laundry facilities (Suites) the basic rooms are big too with everything you need. The breakfast is very nice and has fresh egg station, plenty of fruits, breads and lot of hot food. The gym is great. Lots of Life Fitness cardio machines Pool is good too.
Reviewed September 05, 2018
Hi Kristian, It was indeed a pleasure to have you stay in Emporium Suites, Bangkok. We appreciate your time and trust you put in our hotel and share your experience with other. We hope to welcome you back in the future. Best Regards, Sirilak Rakyat (Ms.)/ Duty Manager
Responded September 06, 2018
Emporium Suites by Chatrium
10.0
Exceptional
matthew from Australia
Family with young children
Superior Park View
Stayed 1 night in June 2018
Service with A smile ”
I have stayed at the Emporium Numerous times either on A Family trip or Business. The ladies at the front counter are always friendly and professional . At times my room upgraded with some amazing views of Bangkok. Facility's are fantastic from the pool to pool side bar , the Gym and steam room etc... Attached with easy access you have A fantastic shopping complex at your door step. We will be back as you know .... :)
Reviewed July 09, 2018
Thank you for choosing Emporium Suites, We really appreciate your review. We are looking forward to welcoming you on your next stay with us. Best regards, Sutheenuch M. (Miss) / Assistant Front Office Manager
Responded July 11, 2018
Emporium Suites by Chatrium
9.6
Exceptional
md from Bangladesh
Business traveler
Superior City View
Stayed 3 nights in June 2018
be comfortable”
i always prefer to stay in emporium due to it's excellent location adjacent to phrom phong station and also adjacent with emporium and Em Equatariel shopping mall and also adjacent with nice park where i prefer to have one hour walk in the morning.
Reviewed July 03, 2018
Thank you for choosing Emporium Suites, We really appreciate your review. We are looking forward to welcoming you on your next stay with us. Best regards, Sutheenuch M. (Miss) / Assistant Front Office Manager
Responded July 11, 2018
Emporium Suites by Chatrium
9.6
Exceptional
Angela from Canada
Family with young children
2-Bedroom Park View Suite
Stayed 4 nights in June 2018
loved the hotel, Sukhumvit is too quiet”
Stayed here 4 nights. June 26-30th. Four adults and two kids (ages 3 and 7). Room: beautiful two bedroom suite the master suite comes with a full four piece bath, and walk out to a gorgeous balcony (linked with the main living room's balcony). Kitchen in a separate area with a full standing fridge, along with washer/dryer in one which comes in so handy when you have little kids. Room cleanliness: very clean, meet expectations, the cleaning lady washes our dishes everyday as well . Breakfast: ok, has something for everyone including kids. Pool and gym: pool was nice , outdoor and offers beautiful Cabana/sitting area. Pool bar was rather expensive in my opinion. Staff: very friendly, concierge needs to be more knowledgeable, one I asked him where we could go out for a drink/food nearby and he had no idea. This hotel is in the Sukhumvit area and on top of a designer department store (The Emporium), a 30 second walk to Phrom Phong station, some street food vendors which we buy from everyday. Traffic: if you dontwant to be stuck in traffic, then take the BTS (SkyTrain) or the M (underground train), often costs just about 30 bahts which is dirt cheap but gets you to your destination much faster than taking a cab. this area is dead at night unless you want to go and hang out at the mall. Overall: LOVE the hotel, you kids will not be exposed to the "adult nightlife". if you want busier night life then this is not the place for you. my husband I left the kids at the hotel with my mom and sister and went down to Silom for a walk and the street is bustling with restaurants, live bands, etc. next time we would look at staying in a different but definitely will choose the Chatrium hotel group for sure.
Reviewed July 02, 2018
Thank you for choosing Emporium Suites, We really appreciate your review. We are looking forward to welcoming you on your next stay with us. Best regards, Sutheenuch M. (Miss) / Assistant Front Office Manager
Responded July 11, 2018
Emporium Suites by Chatrium
8.8
Excellent
Sandra from Singapore
Solo traveler
Superior City View
Stayed 2 nights in April 2018
Excellent”
The accessibility of Emporium suites is perfect. You're steps away from the BTS, and close to shopping malls with too many restaurants to choose from. Great super markets as well. It's not a super modern hotel but fits the needs well.
Reviewed June 26, 2018
Dear Sandra, I really appreciate your review and wish to welcoming you back again in the future.. Thank you for choosing Emporium Suites, Bangkok! Best regards, Mathurose - Rose Director of Rooms
Responded June 28, 2018
Emporium Suites by Chatrium
4.8
SheueChee from Singapore
Business traveler
Superior City View
Stayed 2 nights in October 2018
Bad communication”
hotel did not inform guests in advance on electricity maintenance and no power from 10am to 5:30pm. Awful experience.
Reviewed December 04, 2018
8.0
Excellent
Ow from Singapore
Family with teens
Deluxe Room City View
Stayed 4 nights in May 2018
13th stay ”
Happy with our stay for 4 nights (this is our 13th time staying here). Would like to see the rooms renovated as it is getting quite worn out. Housekeeping kept our room very clean as usual and promptly cleaned daily. Overall will return to stay again when in Bangkok.
Reviewed October 03, 2018
Thank you for choosing Emporium Suites, We really appreciate your review. We are looking forward to welcoming you on your next stay with us. Best regards, Sawitree K. (Miss) / Assistant Front Office Manager
Responded October 24, 2018
Emporium Suites by Chatrium
5.2
Katelyn from Bangladesh
Family with young children
Superior City View
Stayed 2 nights in September 2018
Super disappointing”
The charged me quite a bit extra for checking in early (not ideal, but fine-- I'm traveling with an infant all night and we need to sleep). After getting into the room I see there is a dead cockroach in the cabinent. Since the baby is asleep I'm not keen to wake her up and deal with the cockroach. I wait until she wakes (again, she traveled ALLLLL night) and let them know about the cockroach. It would have been my assumption that at this point they'd waive the early check in fee-- but no. I've stayed at this hotel multiple times with my husband (he has a member card or something) and they're always, "yes, sir!" with everything he says. When it a single mom with a baby-- forget it! They couldnt be bothered to help with anything (opening the door for the stroller, helping to get stuff at breakfast, nothing). I'm very disappointed and will be looking for other options. There are great hotel at ChitLom that are also connected to the BTS.
Reviewed October 01, 2018
I really appreciate your review and sorry to hear about the inconvenienced and we will work harder for future improvement. However, we wish to welcome you back again in the future. Thank you for choosing Emporium suites ,Bangkok. Best regards, Sawitree K. (Miss) / Assistant Front Office Manager
Responded October 24, 2018
Emporium Suites by Chatrium
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  • Exceptional location
  • Terminal 21 Shopping Mall
  • Phrom Phong BTS Station is within 0.13 km