Emporium Suites by Chatrium
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Swimming pool [outdoor] Emporium Suites by Chatrium
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8.4
Excellent
20.4% this month
/10
(4919 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location - 960 meters from city center
Popular neighborhood
Parking
FREE
  • Emporium Shopping Complex40 m
  • SFV60 m
  • Thailand Creative & Design Center60 m
  • 24th Avenue80 m
  • Propaganda90 m
  • Phrom Phong BTS Station130 m
  • EmQuartier160 m
  • Benjasiri Park180 m
  • World Fellowship of Buddhists210 m
  • Dvn Spa & Wellbeing Center250 m
  • Free Wi-Fi
    2018

    Emporium Suites by Chatrium

    622 Sukhumvit Soi 24, Sukhumvit, Bangkok, Thailand, 10110 - See map
    "Ideal location, excellent facilities, very helpful staff, good breakfast, above all, I throughly enjoyed my stay."
    Jay - December 21, 2018
    Exceptional reputation
    Recommended by 93% of guests
    Fantastic breakfast
    89% positive mentions
    • 120 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Bangkok

    • Free Wi-Fi in all rooms!

    This property is in high demand!

    Booked 122 times | 24 travelers are looking at this property right now

    Property ranking|Compared to 9,943 Bangkok properties
    See all rankings
    Location score
    9.3/10
    Room size
    85 sqm.
    Room comfort score
    8.4/10
    Review score - United States
    8.7/10
    Better than
    99
    %
    of Bangkok properties
    Bigger than
    99
    %
    of Bangkok properties
    Better than
    97
    %
    of Bangkok properties
    Better than
    97
    %
    of Bangkok properties
    Value for money8.0
    Distance to city center0 km
    Location rating9.3
    Nearest airportSuvarnabhumi Airport (BKK)
    Distance to airport20.1 km

    Rooms available at Emporium Suites by Chatrium

    8.4
    Excellent
    Room comfort & quality
    2 Bedroom Suite City View
    2 Bedroom Suite City View
    ...
    • Room size: 135 m²/1453 ft²
    • City view
    • 1 king bed & 1 queen bed
    Enter dates to see prices
    Three - Bedroom Suite
    Three - Bedroom Suite
    ...
    • Room size: 200 m²/2153 ft²
    • City view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Super Deluxe Park View Room
    Super Deluxe Park View Room
    ...
    • Room size: 80 m²/861 ft²
    • Park view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    2 Bedroom HOT DEAL
    2 Bedroom HOT DEAL
    ...
    • Room size: 135 m²/1453 ft²
    • Park view
    • 1 king bed & 1 queen bed
    Enter dates to see prices
    2 Bedroom Suite Hot Deal
    2 Bedroom Suite Hot Deal
    ...
    • Room size: 135 m²/1453 ft²
    • City view
    • 1 king bed & 1 queen bed
    Enter dates to see prices
    Super Deluxe City View Double or Twin
    Super Deluxe City View Double or Twin
    ...
    • Room size: 80 m²/861 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Junior Suite City View
    Junior Suite City View
    ...
    • Room size: 90 m²/969 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe City View Room for 3 People
    Deluxe City View Room for 3 People
    ...
    • Room size: 65 m²/700 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    1-Bedroom Park View Suite
    1-Bedroom Park View Suite
    ...
    • Room size: 95 m²/1023 ft²
    • Park view
    • 1 king bed
    Enter dates to see prices
    Park View Junior Suite
    Park View Junior Suite
    ...
    • Room size: 90 m²/969 ft²
    • Park view
    • 1 double bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Emporium Suites by Chatrium?

    Check-in at Emporium Suites by Chatrium starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Emporium Suites by Chatrium to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to Emporium Suites by Chatrium?

    Getting to Emporium Suites by Chatrium from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 2200 THB. Requests should be made to the property in the "Special Request" field in the booking form. If you would like to drive to Emporium Suites by Chatrium, a car park is available onsite for use and is free of charge. You can travel around in Bangkok easily with car hire available through the property; please inquire during check-in.

    Is breakfast offered at Emporium Suites by Chatrium?

    Buffet breakfast is offered at Emporium Suites by Chatrium from 6:00 AM to 10:30 AM.

    What are my dining options at Emporium Suites by Chatrium?

    Emporium Suites by Chatrium has an in-house restaurant for hungry guests to dine-in. The Emporia Restaurant comes highly recommended by the property. The finest Chinese cuisine is served at the restaurant. You can choose from an all-you-can-eat buffet, or select signature dishes with the " la carte menu option.

    Can special events be hosted at Emporium Suites by Chatrium?

    Special events such as weddings may be hosted at Emporium Suites by Chatrium. The property has outdoor and indoor venues that can hold up to 200 people. Choices of venues including outdoor poolside are available. In-house planning, in-house catering and audio-visual services are offered to help your event go smoothly.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at Emporium Suites by Chatrium?

    On-site venues and convenient event services make Emporium Suites by Chatrium an ideal choice for hosting meetings. The business venues at Emporium Suites by Chatrium can hold up to 10 people. An extensive range of facilities and services including projector or LED display, audio-visual equipment, meeting supplies and amenities and services is available to help make your business event a successful one.
    Interested in hosting a business event? Let Emporium Suites by Chatrium know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at Emporium Suites by Chatrium?

    Designated smoking areas are provided at Emporium Suites by Chatrium for guests who smoke. There are both smoking and non-smoking floors available at Emporium Suites by Chatrium. Simply indicate your preference when booking on Agoda, and Emporium Suites by Chatrium will place you on the requested floor type.

    Show more questions
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    What people love about Emporium Suites by Chatrium

    • 9.6
      Exceptional
      Staff 

      "Lovely staff, clean, quiet, great location!"

      phey S.

      |

      January 13, 2019

    • 8.8
      Excellent
      Location

      "Excellent service and good location"

      Siriporn

      |

      October 29, 2018

    • 7.6
      Very good

      "Overall, we enjoyed our stay there!"

      Bi L.

      |

      December 20, 2018

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    More about Emporium Suites by Chatrium

    More about Emporium Suites by Chatrium

    10.0
    Exceptional

    "It is amazing experience and we definitely had a very good t..."

    Yan

    |

    January 2, 2019

    An overview

    Show less

    What they offer

    8.0
    Very good

    "Overall will return to stay again when in Bangkok."

    Ow

    |

    October 3, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Thai cuisine
    Thai cuisine
    M & J Restaurant & Bar
    270 m Thai
    Oam Thong Restaurant
    370 m Thai
    Suki Bar
    440 m Thai
    American cuisine
    American cuisine
    The Kiwi Sport Pub & Grill
    100 m American, Bar, British
    D'ARK by Phillip Di Bella
    140 m American, Cafe, Contemporary
    ChikaLicious Dessert
    140 m American, Japanese
    Asian cuisine
    Asian cuisine
    Aoi Japanese Restaurant 4th fl emporium bangkok
    50 m Asian, Japanese, Sushi
    The Great Shanghai
    80 m Asian, Chinese
    The Bibimbab
    80 m Asian, Korean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Emporium Suites by Chatrium from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (4919)Booking.com Reviews (858)
    8.4
    /
    10
    Excellent
    20.4% this month
    Cleanliness8.5
    Facilities8.2
    Location9.3
    Room comfort and quality8.4
    Service8.4
    Value for money8.0
    Rating
    9+ Exceptional (1184)
    8-9 Excellent (1083)
    7-8 Very Good (864)
    6-7 Good (317)
    <6 Below Expectation (213)
    Time of the year
    Mar - May (918)
    Jun - Aug (877)
    Sep - Nov (805)
    Dec - Feb (1061)
    All guests (4919)
    All room types
    All languages

    Show reviews that mention 

    Showing 3662 verified guest comments
    12345
    10.0
    Exceptional
    Nicholas from Singapore
    Family with young children
    Deluxe Room City View
    Stayed 1 night in June 2019

    Great stay! Again!”

    Second time here. Love the location and the facilities. We were surprised by a free upgrade to a one bedroom suite! Not sure if its because we are repeat guests. It was very welcome because there were 4 of us. The pool was closed for maintenance this time which was a shame because its a very nice big pool. The kids were disappointed but got to play in the bathtub instead. This is the place to stay for me whenever I come to Bangkok.

    Reviewed July 06, 2019

    Thanks for staying with us. We appreciate your feedback! Yours sincerely, Sawitree K (Miss) Assistant Front Office Manager

    Responded July 07, 2019
    Emporium Suites by Chatrium
    9.6
    Exceptional
    Robert from United States
    Business traveler
    Superior City View
    Stayed 4 nights in July 2019

    Exceptional”

    Beautiful hotel. Only issue I would have is no Bar

    Reviewed July 21, 2019

    Appreciate you good comment and we’ll work hard to fix the issue you experienced. Thanks for letting us know. Best regards.

    Responded July 31, 2019
    Emporium Suites by Chatrium
    8.8
    Excellent
    Nanako from Nepal
    Family with young children
    Superior City View
    Stayed 1 night in June 2019

    Good location, BUT! ”

    Our family regularly travels to Bangkok, and every time we stay at Emporium Suites which we book through Agoda. We love the hotel for its convenience and spacious room with a kitchenette, and the staff are always nice. BUT!! this time and the last couple of times, we were given a small, triangle-shaped room in the corner which is a really small awkward space. I started to think that if we book through an outside travel site like Agoda, the hotel allocates bad cheaper rooms...

    Reviewed June 26, 2019

    Dear Nanako, It was indeed a pleasure to have you stay in Emporium Suites, Bangkok. We are sorry to hear discomfort you experienced about the lay out of the room, please assure of our commitment to treat all guest in the same standard. We appreciated for your comment and will put your preferences of the lay out in the profile as our hotel have many differences lay out. We hope to welcome you back in the future. Best Regards, Sirilak Rakyat (Ms.)/ Duty Manager

    Responded June 26, 2019
    Emporium Suites by Chatrium
    8.0
    Excellent
    Ivy from Singapore
    Family with teens
    Superior Single
    Stayed 2 nights in June 2019

    Fantastic”

    First time staying in this hotel due to hubby's business trip. I will not hesitate to book this hotel for my next leisure trip to Bangkok. Very clean and sleek hotel and the staff are wonderful people.

    Reviewed June 20, 2019

    Dear Ivy, It was indeed a pleasure to have you stay in Emporium Suites, Bangkok. We appreciate your time and trust you put in our hotel and I hope you can share your experience with other. We are very happy to see your review and hope to welcome you back in the future. Best Regards, Sirilak Rakyat (Ms.)/ Duty Manager

    Responded June 26, 2019
    Emporium Suites by Chatrium
    9.6
    Exceptional
    Kee from United States
    Couple
    Superior City View
    Stayed 3 nights in April 2019

    Good location near sky train. Shopping mall just next to hotel. ”

    I like to return because locations is must. Near the PP sky train. Near area got a lot of restaurants, massage. And two shopping malls. Pool is nice and quite. Breakfast is impressive. Customer service is friendly . We always got upgraded to next levels rooms.

    Reviewed May 01, 2019

    Thank you for choosing Emporium Suites, We really appreciate your review. We are looking forward to welcoming you on your next stay with us. Best regards.

    Responded May 02, 2019
    Emporium Suites by Chatrium
    8.8
    Excellent
    Yuta from Thailand
    Family with teens
    Deluxe Room City View
    Stayed 3 nights in March 2019

    Excellent”

    The door knob of rest room was broken. It had been difficult to open once it closed. On the 2nd day your staff repaired. But the gu ests needed to push the door strongly to close. It was the first time for the guests to come to Thailand. So, they were worried a bit. The other service was very wonderful and nice.

    Reviewed April 01, 2019

    Sad to hear that. Thanks for letting us know. Yours sincerely.

    Responded April 05, 2019
    Emporium Suites by Chatrium
    9.6
    Exceptional
    Mega from Bangladesh
    Family with young children
    Deluxe Room Park View
    Stayed 5 nights in March 2019

    Check your booking and NO washing machine”

    Due to less noisy consideration, I booked room with park view for 21-26 of March 2019 and paid more expensive price in agoda than room with city view but i was given room 3301 which faced emquartier and it was so noisy in the evening from restaurants and clubs in emquatier. To make it worse, the sliding doors towards the balcony did not have lock function, so it wasn't properly sound proofed. No washing machine as advertised,I was disappointed when I found out as I needed to wash some of our clothes. Kitchen is spacious with big fridge,electric water boiler, toaster, cutleries, glasses, dishes but no cooking utensil (pans/pots etc). I assume that it would be provided by request only. The 3 elevators took forever to arrive on 33rd floor(once I waited 10 minutes only to go to EL floor for having breakfast) Staffs is so so, professional but do not keen to show hospitality. However, the breakfast buffet is amazing, location is strategic and the hotel has japanese standard in cleanliness.

    Reviewed March 31, 2019

    We’re sorry you were unhappy. Please accept our sincere apologies regarding inconvenience caused during your stay. However, thank you for your feedback. We really appreciate your review. Best regards.

    Responded April 05, 2019
    Emporium Suites by Chatrium
    8.4
    Excellent
    Nanako from Nepal
    Family with young children
    Superior City View
    Stayed 1 night in March 2019

    Convenient location, good service, but... ”

    Our family stays at the Emporium Suites every time we visit Bangkok, because of its convenient location and nice spacious rooms. But this time, the room which was given to us was small, with not much extra space, and the bathroom was tiny. Probably it was the worst room I ever got so far. Also we were traveling together with another family, so requested to have two rooms close to each other, but that request was not at all heeded to. Overall, somewhat disappointed by the response that the hotel has given to repeating customers like us.

    Reviewed March 14, 2019

    Sad to hear that. Thanks for letting us know. Yours sincerely.

    Responded March 18, 2019
    Emporium Suites by Chatrium
    9.2
    Exceptional
    Sangvar from Cambodia
    Family with young children
    Superior Park View
    Stayed 3 nights in February 2019

    Great for family”

    The hotel is few step from sky train station which is very convenient to travel anywhere. Also we can find lots of nice restaurants inside Emquatier shopping mall. The hotel room itself is quite old however it is very clean and spacious. The hotel housekeeper is very kind and fast with service delivery and request. However, I felt quite upset with the staff at the restaurant we normally had breakfast. They don't seem friendly and didn't really welcome us. They welcomed few particular guests. However the check in staff are very nice. Overall this is very nice hotel

    Reviewed February 28, 2019

    Thank you for choosing Emporium Suites, We really appreciate your review. We are looking forward to welcoming you on your next stay with us. Best regards.

    Responded March 03, 2019
    Emporium Suites by Chatrium
    9.6
    Exceptional
    Wai from China
    Family with teens
    2 Bedroom Suite Hot Deal
    Stayed 3 nights in June 2019

    convenient and comfortable”

    nice place, nice city view of Bangkok, clean and tidy, nice staff services

    Reviewed July 02, 2019

    Thank you for choosing Emporium Suites, We really appreciate your review. We are looking forward to welcoming you on your next stay with us. Best regards.

    Responded July 02, 2019
    Emporium Suites by Chatrium
    4.4
    Watsana from New Zealand
    Family with young children
    Deluxe Room City View
    Stayed 5 nights in June 2019

    How disappointing! ”

    When booking was made through Agoda breakfast was included for 4 people, checked in and was informed that breakfast was only for 3 people. Emporium Suites did nothing to rectify the situation. When travelling with young children the last thing you want to do is muck around with contacting people to sort out something like this! What a waste of money staying here! I’m the customer and it should not be my problem to solve these situations. Emporium Suites is far from a 5 star hotel, a 5 star hotel would have rectify the situation instead of coming up with excuses! I was really looking forward to staying here but I will not be returning or recommending them to anyone!

    Reviewed June 12, 2019

    We’re sorry you were unhappy of the reservation - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Best regards.

    Responded June 13, 2019
    Emporium Suites by Chatrium
    7.2
    Very good
    Anri from Sweden
    Couple
    Superior Park View
    Stayed 2 nights in May 2019

    Perfect location but the hotel is seriously dated.”

    Rooms are big and spacious. Separate kitchen a nice touch. But everything about this hotel is dated. Elevators take forever. Fittings and furniture worn. Feels like it's stuck in the 90-ties. The location is perfect though.

    Reviewed May 26, 2019

    Thank you for choosing Emporium Suites, We really appreciate your review. We are looking forward to welcoming you on your next stay with us. Best regards.

    Responded May 31, 2019
    Emporium Suites by Chatrium
    10.0
    Exceptional
    Yan from Hong Kong
    Couple
    Deluxe Room City View
    Stayed 2 nights in December 2018

    Exceptional”

    This should be my 4 - 5 times stay in the Emprorium and 100% satisfactory on every our stay. Everything is excellent in terms of staff, services, cleaning, facilities. We will be back again for sure. Thank you so much for upgarding us to Sweet Suit this time. It is amazing experience and we definitely had a very good time on our new year eve and 1st day of 2019. Thank you.

    Reviewed January 02, 2019

    Dear Yan, Thank you for choosing Emporium Suites, We really appreciate your review. We are looking forward to welcoming you on your next stay with us. Best regards, Sutheenuch M. (Miss) / Assistant Front Office Manager

    Responded January 04, 2019
    Emporium Suites by Chatrium
    9.2
    Exceptional
    chris from Australia
    Family with young children
    Super Deluxe City View Double or Twin
    Stayed 6 nights in December 2018

    Always a great stay”

    I book the Emporium every year. You always know what you get at the Emporium. Staff are great, breakfast is always a good spread of different dishes that change everyday. Only down side is, if you go a little late,it gets very busy. The Sky train is at your doorstep. Shopping is everywhere. It is a little pricey for the room I book, but with a large family it is worth it for us. Front desk are always polite and always helpful. See you again next trip.

    Reviewed December 30, 2018

    Dear Mr. Chris, Thank you for choosing Emporium Suites, We really appreciate your review. We are looking forward to welcoming you on your next stay with us. Best regards, Sutheenuch M. (Miss) / Assistant Front Office Manager

    Responded January 04, 2019
    Emporium Suites by Chatrium
    9.2
    Exceptional
    Ronald from Thailand
    Couple
    Superior City View
    Stayed 2 nights in December 2018

    Exceptional”

    Cannot fault the location, above and next to very good shopping/entertainment malls, Phrom Phong BTS and Benjasiri Park. There is a well equipped gym and good-sized pool. The room was spacious with an excellent, unobstructed view of Bangkok. The only negative comments are that the room looked a little 'tired', needed sprucing up, the bathroom is outdated for the price of the room, and we could occasionally hear the occupants of the adjoining room.

    Reviewed December 26, 2018

    Dear Sir, Thanks for staying with us. We appreciate your feedback! Yours sincerely, Sutheenuch Mingsamon (Miss) Assistant Front Office Manager

    Responded January 04, 2019
    Emporium Suites by Chatrium
    9.6
    Exceptional
    Sai from Myanmar
    Family with young children
    Junior Suite City View
    Stayed 7 nights in December 2018

    Exceptional”

    Specially thank you to Miss Sirorat, she upgraded the suit room for my family after she saw I with 3 kids. very good and clean place my children are like hotel very much near BTS and shopping mall, all staff are very polite and sweet and helpful.

    Reviewed December 24, 2018

    Dear Sai,Thank you for choosing Emporium Suites, We really appreciate your review. And I will pass your compliment to Khun Sirorat. We are looking forward to welcoming you on your next stay with us. Best regards, Sutheenuch M. (Miss) / Assistant Front Office Manager

    Responded January 04, 2019
    Emporium Suites by Chatrium
    8.0
    Excellent
    Syed from Austria
    Couple
    Superior City View
    Stayed 3 nights in December 2018

    Overpriced”

    We used to stay at the hotel some ten years ago. It was excellent value for money. Now with the new complex of malls etc the hotel enjoys high occupancy and prices hive gone up. They gave us a small cramped room and one had to wait in queue for breakfast in a dining room that could not accommodate the traffic. There are merely three lifts so long waits are the norm. The place is overpriced and common facilities not able to cope with high occupancy in the hotel.

    Reviewed December 22, 2018

    Dear Syed, Sad to hear that. Thanks for letting us know. Yours sincerely, Sutheenuch Mingsamon (Miss) Assistant Front Office Manager

    Responded January 04, 2019
    Emporium Suites by Chatrium
    8.4
    Excellent
    Ms. from Indonesia
    Couple
    Superior City View
    Stayed 1 night in December 2018

    Excellent”

    I wish I could give a perfect 10 for this hotel. The staff was great, location perfect, room was great! But the slow lift made our stay less than perfect. On our last day before checkout (perhaps due to high traffic and one elevator being maintained), I had to wait for almost 5 minutes for a lift up to room and another 10 minutes down to lobby. It’s frustrating when we just want to quickly get our bags to checkout.

    Reviewed December 16, 2018

    Dear Ms. ,Appreciate you good comment and we’ll work hard to fix the issue you experienced. Thanks for letting us know. Best regards, Sutheenuch M. (Miss) / Assistant Front Office Manager

    Responded January 04, 2019
    Emporium Suites by Chatrium
    10.0
    Exceptional
    Howard from Singapore
    Couple
    Superior Park View
    Stayed 2 nights in December 2018

    As always, a great stay at this all-round terrific hotel”

    This is one of our favourite lodgings when in Bangkok. By now I guess we must have stayed about five or six times. Exceptionally hard to fault at the price we generally pay (4 to 5 thousand Baht). This time, we booked a Superior Park View room, but on check-in got an upgrade to a very nice suite which we really appreciated. Although we don't get inundated with promotional emails and other communications, it seems they keep a record of regular guests and reward loyalty -- always appreciated. The rooms aren't particularly modern or five-star luxury, but they work really well and maintenance is good. Kitchen area and large fridge are an added bonus. Reception and concierge staff are always terrific. Parking is great. Hard to imagine a better location in Bangkok if you are into eating and shopping and general convenience (BTS Skytrain connects right to the hotel). Exceptionally good value, and we will return again and again!

    Reviewed December 12, 2018

    Dear Mr. Howard, Thank you for choosing Emporium Suites, We really appreciate your review. We are looking forward to welcoming you on your next stay with us. Best regards, Sutheenuch M. (Miss) / Assistant Front Office Manager

    Responded January 04, 2019
    Emporium Suites by Chatrium
    10.0
    Exceptional
    Adi
    Family with young children
    Super Deluxe City View Double or Twin
    Stayed 4 nights in December 2018

    Perfect for families”

    Location location location! Perfect breakfast with east&western food! Stuff are so nice all of them. Very clean. Starbacks on 1st fl. Connected to emporium mall and to the phrom phong bts station which is very important!!! I will come back for sure.

    Reviewed December 11, 2018

    Dear Adi, Thank you for choosing Emporium Suites, We really appreciate your review. We are looking forward to welcoming you on your next stay with us. Best regards, Sutheenuch M. (Miss) / Assistant Front Office Manager

    Responded January 04, 2019
    Emporium Suites by Chatrium
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    Emporium Suites by Chatrium
    |Excellent 8.4
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    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • Terminal 21 Shopping Mall
    • Phrom Phong BTS Station is within 0.13 km