Empress Hotel
Free Wi-Fi
2017

Empress Hotel

199/42 Changklan Road, Chang Khlan, Chiang Mai, Thailand, 50100
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Deluxe  Empress Hotel
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     Empress Hotel

    Empress Hotel Reviews

    8.4
    Excellent
    /10
    (2149 reviews)See what guests said
    9.2
    Exceptional

    "The room is nice and spacious."

    Chung V.

    -

    January 11, 2019

    8.6
    Excellent service
    Recommended by 97% of guests

    Things you’ll love about Empress Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    Excellent
    Location
    8.2
    See map
    Excellent location - 940 meters from city center
    Popular
    Nearby
  • Wat Srisuphan1.8 km
  • Wat Chedi Luang1.92 km
  • Wat Phan Tao1.92 km
  • Wat Chiang Man2.35 km
  • Wat Phra Singh2.46 km
  • Wat Lok Molee2.96 km
  • Wat Suan Dok3.76 km
  • Wat Umong5.2 km
  • Doi Suthep Temple8.93 km
  • Doi Suthep12.74 km
  • Don't miss out!

    5 travelers are looking at this property right now | 6 travelers have booked today.

    Value for money8.4
    Distance to city center0.5 km
    Location rating8.2
    Nearest airportChiang Mai International Airport (CNX)
    Distance to airport3.5 km

    Rooms available at Empress Hotel

    8.3
    Excellent
    Room comfort & quality
    Executive
    Executive
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed or 2 single bed...
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    Executive Suite
    Executive Suite
    ...
    • Room size: 64 m²/689 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 108 m²/1163 ft²
    • Separate shower/bathtub
    • 2 double beds and 1 king b...
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    Deluxe
    Deluxe
    ...
    • Room size: 32 m²/344 ft²
    • Mountain view
    • 2 single beds or 1 king be...
    Enter dates to see prices
    Studio Suite
    Studio Suite
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 32 m²/344 ft²
    • Mountain view
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Deluxe Single
    Deluxe Single
    ...
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      Luxury Room
      Luxury Room
      ...
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        Deluxe Double or Twin Room
        Deluxe Double or Twin Room
        ...
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          What people love about Empress Hotel

          • 9.6
            Exceptional

            "The hotel provided excellent services during our stay."

            Xiang M.

            |

            January 7, 2019

          • 10.0
            Exceptional

            "We had about 20 rooms booked at this hotel for a wedding, it is a fantastic hotel good location great rooms great food and the staff are so friendly and helpful..."

            declan

            |

            October 24, 2017

          • 10.0
            Exceptional

            "The complimentry meal was fantastic and the presentation un believable."

            declan

            |

            October 24, 2017

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          More about Empress Hotel

          More about Empress Hotel

          8.8
          Excellent

          "I attended a conference here-- I immensely enjoyed the food..."

          Josephine

          |

          November 14, 2018

          An overview

          Show less

          What they offer

          6.8
          Good

          "Modern hotel with traditional Thai setting and good hospital..."

          Lim

          |

          December 9, 2018

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          What to eat nearby

          Thai cuisine
          Thai cuisine
          D-Square By Dusit D2
          210 m Thai
          Bann rim nam
          210 m Thai
          Tum Tong Tang
          340 m Thai
          American cuisine
          American cuisine
          Burger King
          150 m American, Fast food
          BTC Lametayel Chiangmai Restaurant
          570 m American, Asian, European
          Gekko Garden
          650 m American, Asian, Bar
          Asian cuisine
          Asian cuisine
          Kin-Lum Vegetarian
          90 m Asian, Thai, Vegan
          Tha Nam Restaurant
          210 m Asian, Thai
          O'Malley's Irish Pub and Restaurant
          280 m Asian, Bar, British

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

          Show less

          Some helpful facts

          Show less

          Reviews of Empress Hotel from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (2149)Booking.com Reviews (1009)
          8.4
          /
          10
          Cleanliness8.4
          Facilities8.3
          Location8.2
          Room comfort and quality8.3
          Service8.6
          Value for money8.4
          All languages
          All guests (2149)
          All room types

          Show reviews that mention 

          Showing 1851 verified guest comments
          12345
          10.0
          Exceptional
          Lynne from United States
          Couple
          Superior
          Stayed 2 nights in May 2019

          Great hotel and staff”

          We have stayed at this hotel several times since 2012 and hope to stay again in the future. It is a perfect location for the night market. The staff is the friendliest we have encountered. The breakfast is phenomenal. We have nothing negative to say about the Empress.

          Reviewed May 16, 2019
          8.0
          Excellent
          William from United States
          Couple
          Superior
          Stayed 1 night in February 2019

          Very nice hotel with a great staff.”

          Was impressed with this hotel, very pleasant hotel staff, great breakfast buffet, was upgraded to a deluxe room. Fruit was delivered to our room at night, room was clean and comfortable with a nice bathtub... even received a nice gift on the way out. Locate is in a nice area with plenty of nice restaurants... I would certainly stay again.

          Reviewed February 23, 2019
          9.6
          Exceptional
          Paul from Switzerland
          Couple
          Superior
          Stayed 3 nights in January 2019

          Good solid first class - deserve each of these 4 stars”

          It's an old house (guess around 30 years..) butz very well kept. Clean, cosy with this friendly, warm and welcoming touch. Huge breakfast-bufft for all tastes. Absolutely nothing to complain. Four nights is much too short for all these many fine sights to see and visit !

          Reviewed February 11, 2019
          8.4
          Excellent
          Edmund from Thailand
          Couple
          Superior
          Stayed 6 nights in December 2018

          Christmas Holiday”

          We booked this hotel for a weeks stay including Christmas as we had enjoyed a previous Christmas there. We were pleasantly surprised to discover that the Christmas buffet diner was included in our hotel booking. The food was good and we were entertained by several choirs from the Chiang Mai area. Yet again the hotel management did a good job. Our room was O K although the bathroom was a little cramped. Breakfast menu lacked variety, virtually the same every day, but meals at other times were well prepared and enjoyable. Staff were very attentive and professional at all times.

          Reviewed December 28, 2018
          8.8
          Excellent
          Josephine from Philippines
          Family with young children
          Superior
          Stayed 3 nights in November 2018

          Value for Money”

          This hotel was big and old but the sheets were clean, the bed was cozy, the room was big enough for an extra bed and all the staff was sweet except for the ones on the reception (ironically-- we were accused of bringing the laundry bag so we had to search our belongings, open our luggage to show them--- only for them to apologize profusely without compensation for the trouble they caused). The hotel was near a Catholic Church on the left side and the night market on the right side. I attended a conference here-- I immensely enjoyed the food that this hotel served during the conference.

          Reviewed November 14, 2018
          8.0
          Excellent
          GOH from Singapore
          Couple
          Executive
          Stayed 2 nights in August 2018

          We return to stay at Empress since our wonderful experience here 3 yrs ago.”

          Staffs are v service oriented . Cafe is always ready. Guests waiting area is orderly n relax . ( hotel management need be accorded 80 pts for such big effort . Do keep out certain asian guests who are noisy n disruptive . Its personal opinion .)

          Reviewed August 27, 2018
          9.2
          Exceptional
          Siu from Australia
          Couple
          Superior
          Stayed 1 night in May 2019

          Wonderful personal service!”

          Extremely friendly and helpful staff in all areas. Full of surprises especially for the ladies. Walking distance to night bazza. On the other hand some areas of the hotel is due for an upgrade.

          Reviewed May 12, 2019
          10.0
          Exceptional
          Tan from Malaysia
          Family with teens
          Superior
          Stayed 3 nights in February 2019

          Great hotel”

          We have a wonderful stay at the hotel. No complaints, everything is to our satisfaction. Friendly staff, clean room, good choice of food at breakfast. Not too far, about 10 min walk to large Anusarn night market. Or can take taxi cost about 20 to max 30 Baht per person within city limit. Will surely stay in Empress again when in Chiangmai.

          Reviewed February 11, 2019
          10.0
          Exceptional
          Jacob
          Couple
          Executive
          Stayed 6 nights in January 2019

          Excellent Hotel ”

          Excellent hotel, in an excellent location, close to the night market and in general. The staff is amazing and welcoming. The reception staff is great and happy to help and always smile on the face. There is a small and marginal note sometimes the internet was not good on the 17th floor where our room was for 6 nights. In any event I am sure I will return on the next visit to this hotel and will warmly recommend to my friends.

          Reviewed January 28, 2019
          8.8
          Excellent
          Wipasiri from Thailand
          Couple
          Deluxe
          Stayed 7 nights in December 2018

          You will have a good time at this hotel”

          This hotel have a good room, very clean and have a good location on this price. I like staff there a lot, them are friendly and professional. We have a good time there. Them have a good lounge on ground floor, good music and good food. We will ba back to this hotel again.

          Reviewed January 28, 2019
          10.0
          Exceptional
          Dangnoi from Australia
          Solo traveler
          Superior
          Stayed 3 nights in January 2019

          Exceptional”

          clean, well-maintained decor and facilities, careful attention is paid to little details and pleasant surprises such as welcome platter of fruit, welcome snack bag, good night orchid on pillow, beautifully presented (and tasty!) 'thank you' cake and flowers after meal in restaurant. courteous, cheerful and efficient staff at all levels, convenient and quiet location, impressive buffet meals. would definitely stay again.

          Reviewed January 23, 2019
          9.6
          Exceptional
          Xiang from Australia
          Family with teens
          Superior
          Stayed 6 nights in December 2018

          Great Services and friend staffs”

          We stayed in Empress Hotel for 7 nights during Christmas holidays. The hotel provided excellent services during our stay. They not only helped arrange holiday activities, but also provided free transport for my motherboard's urgent dental appointment. The hotel staffs are all with friendly smile and provide great services. The breakfast and dinner are both excellent. We will be very sure to come back in the future.

          Reviewed January 07, 2019
          9.6
          Exceptional
          Douglas from Australia
          Couple
          Executive
          Stayed 4 nights in December 2018

          An excellent hotel with exceptional staff.”

          Very enjoyable stay. All the staff are very attentive and friendly, very efficient and attentive. Food was very good at reasonably priced. Staff in the Lobby Lounge are excellent and very obliging. We will definitely return in the near future.

          Reviewed December 28, 2018
          10.0
          Exceptional
          Brenda from Australia
          Couple
          Superior
          Stayed 2 nights in April 2018

          Exceptional”

          Loved the staff right from the outset from the time we were picked up from the airport. Nothing was any trouble they were very helpful. Location was great, rooms were lovely and breakfast awesome. Could not recommend this place highly enough!

          Reviewed May 05, 2018
          8.8
          Excellent
          SU from Malaysia
          Family with teens
          Executive Suite
          Stayed 3 nights in October 2017

          Worth for staying”

          Overall good. Room is big and comfort Staffs with good service, facilities are fully equipped such as gym,sauna, swimming pool etc. They have free airport shuttle, with made reservations day ahead. Breakfast average. Room window can be opened provided u request from the hotel.

          Reviewed October 08, 2017
          9.6
          Exceptional
          Keng from Australia
          Couple
          Deluxe
          Stayed 6 nights in July 2017

          Exceptional Services”

          Stayed in a Deluxe Room..Friendly, Fast Checkin and was handed a fruits platter, a bag of snacks,biscuits,juices and flowers. Lovely big room with a/c,tea/coffee maker and wifi. 10-15min walk to the Night market. Very good breakfast with egg and waffle stations.As we were there for 6 night,we were given a great free dinner with gifts,drinks and flowers..Staff very attentive and helpful.A shuttle to the airport was provided when we left.Highly recommended.An enjoyable stay..

          Reviewed August 01, 2017
          10.0
          Exceptional
          nathan from United Kingdom
          Couple
          Superior
          Stayed 1 night in May 2017

          Would stop here for all of holiday if more affordable. 5* hotel”

          we stopped two nights here but would have stopped for all of our holiday if more affordable. no complaints whatsoever. we were upgraded when we got there, the rooms are spacious and lush as well as clean. we do not have a bad word to say about this hotel as we have eaten in their buffet restaurant numerous times but never stopped over until this time. staff are very friendly and helpful and food is glorious. we would definitely recommend this hotel but only if you can book it on a deal, else it is quite pricey. not far from the main walk in street and all the other amenities.

          Reviewed June 15, 2017
          8.8
          Excellent
          Shaun from Thailand
          Solo traveler
          Superior
          Stayed 4 nights in April 2017

          Old hotel but comes with details...”

          This is not a new hotel, but it has details, when I entered the room, I was greeted with goodie bag and a small note with rose that says sleep well.. I also saw plate of fruits on the desk.. hotel has a gym, and pool with space for sun decking. The hotel is located say 10min from night market (main road turn right and walk straight), and you need to walk say 20mins to old town. Just beside the hotel, you will find a massage place, cafe and vegetarian restaurant all reasonably priced. Aside from location, I would say this is a good hotel to stay...

          Reviewed April 17, 2017
          8.0
          Excellent
          Michael from Sweden
          Couple
          Deluxe
          Stayed 3 nights in March 2017

          Nice and friendly, but not fancy”

          Stayed 3 nights and enjoyed it. Very good service, clean and big room, everything working, quiet. Pool not fantastic but OK. Gym very old, but working. Breakfast Ok. Good value for money. Walking distance to night market. Tuk tuk to Sunday market100 bath.

          Reviewed March 07, 2017
          10.0
          Exceptional
          Khalid from Oman
          Family with young children
          Deluxe
          Stayed 4 nights in March 2017

          Best 4 star hotel in Chaing May....this is 5 star not even 4....I will book again for sure”

          In first day, give us a plate of fresh mix fruits and a voucher of free drink, on the next day again they offer us a basket of many diffrent types of snacks, apart from this I book transportation from airport to hotel and from hotel to airport but in the check out they did not charge me anything, as they offer it for free to me...fast check in and out...helpfull reception and really good buffet breakfast....1000 times recomend this hotel....I will book again in my next trip to Chiang May...

          Reviewed March 06, 2017
          12345
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          • Excellent location
          • Wat Srisuphan
          • Chiang Mai Railway Station is within 1.95 km