"The rooms are clean and comfortable, the staff are friendly and attentive."
Graham - March 2, 2020
Location rating score
440 meters to the beach
Located in heart of Pattaya
Free Wi-Fi in all rooms!
|Value for money||8.2|
|Distance to city center||1 Km|
|Nearest airport||U-Tapao International Airport (UTP)|
|Distance to airport||32.4 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
For those who wish to drive their own cars, Empress Pattaya Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Pattaya with private transportation, the hotel can arrange taxi service.
Empress Pattaya Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
"Nice location walking distance from Terminal and markets."
January 22, 2020
"A lot of massage, restaurants and marked for shopping."
May 15, 2018
"Been here many times and have never been disappointed."
September 29, 2019
Empress Pattaya Hotel is just 300 meters from shopping options at Central Marina. The property is about 2.2 miles from Mini Siam and Pattaya’s Walking Street. The Bali Hai Pier is 3 miles away.
Offering contemporary rooms with free Wi-Fi access, it also features views of Pattaya city. Air-conditioned rooms are fitted with a personal safe, a mini-bar, and a TV with cable channels. Private bathrooms come with free toiletries.
Guests can make travel arrangements at the tour desk. The 24-hour front desk provides laundry and luggage storage services. Drivers enjoy free parking. The on-site restaurant serves Thai and European cuisine with indoor and outdoor dining areas. Room service and refreshing drinks are available.
"Nice staff, fast service, clean ang take Care over rom."
May 15, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
definitely! lovely hotel and service with a smile”
hey! i have stayed at many hotels in pattaya including luxury hotels, but never experienced what i did at this hotel. i booked it mainly because the room pic's looked nice and the price. when i arrived, it was unbelieveable! from the staff speaking decent english, excellent food,reasonably priced,very nice swimming pool with a great view of the city/ocean. (nice sun set). but the best feature was "service, service, service". all i have to say is wow! everyone, from the bell boy,service desk,restaurant staff,house keeping and the manager......thank you sabai empress staff. you're the best! keep it up. i'll definitely be back. and by the way i dont expect good customer service in thailand because of my past experience and what this hotel sfaff did, just amazed me. two things many hotels have a problem with in thailand is, the hot water temp. control and good water drainage in the tub/shower. excellent bathrooms since i am very particular about bathrooms. also very quiet rooms for its location. alex usa
Sabai Empress Hotel Review”
sabai empress hotel located in north pattaya is an excellent place to stay. the hotel room and bathroom were very spacious for a standard type. there was free wifi and a good selection of breakfast food. on the ninth floor was an outdoor rooftop swimming pool. the only weakness of the hotel was its location. it was about a 5-10 minute walk to the beach.
Quiet Hotel, Excellent Location for shopping & Transportation”
This Hotel is part of a Pattaya Hotel group with four hotels in the same North Pattaya area. Other than the terrible old fashioned key lock on a wooden door to the hotel room, the hotel offers a great value. Excellent bedding, linens and towels in this price range. Nice pool, good quality breakfast with polite staff who do understand English. Plenty of signage in Russian, Thai and English. Two well maintained elevators. Strong WiFi on the 5th floor.
The Sabai Empress is one of the nicest hotels in Pattaya in it's price range, the location is excellent, no matter what you're up to, shopping, restaurants, nightlife etc etc. It's all very near. Food is great, usually hotel restaurants in Thailand are a complete waste of time, money and effort, but Sabai Empress is something else. Excellent local thai foods and also western dishes. Rooms are nice and clean, aircon is a bit noisy and it's the same in every room, I've been in this hotel about six times during the last two years, total about 40 days. Negative thing is, that you can only adjust the aircon speed, but not the temperature and there's no remote control, only a bed side table controls. Front desk personnel is the weakest point in this hotel, not so smiling and happy to serve you, one could say that they are quite arrogant sometimes. Customers usually come from Asian countries and from Europe. Main thing for me is, that there's no russian or arab travellers, they are just too noisy and when they arrive at your favorit hotel, it's better to move on, your favorite hotel is just getting older and it starts to attract a different kind of people. Most negative thing about this hotel is, that sometimes some koreans and japanese guests can't understand, that some people want to sleep at 4AM and they keep singing and shouting in their rooms and hallways. Luckily night guards and front desk quite quickly reacted to the unwanted noise level. Bonus thing is, that they also smoke in their rooms, so sometimes you have to change your room in case you don't like smell of tobacco.
my away break”
The Sabai Empress is a relaxing hotel it's quiet and i enjoy every minute that I've spent there and i will be coming back again at my earliest opportunity. I have stayed at the Sabai Empress several time before it's roof pool is amazing. I would recommend this hotel its in the north of Pattaya away from the hustle and bustle
I have tried other hotels in pattaya but I still prefer to come back to sabai empress mainly because of the location and the friendly staffs who never fail to make me feel at home throughout my stay there. nevertheless, I thoroughly enjoyed my stay there and will definitely come back in April for my business trip and leisure. keep up the good work and yes I will definitely recommend this hotel to all my friends when they visit pattaya.
A week of full relaxation”
As usual I always stay at Sabai Empress whenever I am back here in Pattaya and this time I was here for a week. I got my room on the 4th floor as requested and the staffs remembered me and it was joy to see some familiar faces again. I was here with a group of friends and they thoroughly enjoyed their stay here and was impressed with the services of the staffs.The hotel location is great but I have only 1 issue I need to highlight. I was here for 6 nights but everytime I requested for a bucket of ice there was none available. I hope the hotel can improve on this as ice is a very important thing to have at the hotel.
I have stayed at Sabai empress of 3 occasions now and will continue to stay there on future visits to Pattaya. The hotel is new, clean and fresh and excellent value for money. I tend to stay for half my trip closer to walking street, but soon become jaded with that. Sabai Empress has a great location on Soi 1 away from the main hustle and bustle of the resort but still only a short Baht bus away from all the main action. There are still however enough bars/restaurants in the in the immediate to have a good time.
Great location, nice hotel room & friendly staffs”
I am Soon Chee Haur, from Malaysia. I had been to Thailand for 4 times and this time our group consists of 8 family members aged 25 to 80 years old. Sabai Express Hotel is one of the Sabai group hotel in Pattaya. The location of this hotel is extremely good and walking distance to Big C, Tiffany show and Alcazar show. The pick up will pass by this hotel which can bring you easily to walking street of Pattaya. This hotel is well-known so just need to tell the taxi or pick up driver and he/she will know how to go. The hotel lobby is bright and air-conditioned. The lobby is very comfortable. The hotel reception staffs are very friendly & helpful and manage to speak good english. The hotel room is clean, comfortable and good. The swimming pool is good also and location on the top level which has expose to the sunlight. You can enjoy your sun tannig there if wants to. The breakfast of the hotel is good, buffet-style and lots of varieties. The WIFI is not bad and still able to connect but not that fast sometimes. Thanks and hope you enjoy your trip at smiley and friendly Thailand.
Always happy and hope to return for more as usual”
I'm a regular guest at the hotel and I always look forward to return there as the service and rooms are 5 star quality. Staffs are attentive to our needs and not forgetting fantastic and room service and international menu. I recommend Sabai Empress Hotel very highly to anyone out there looking for a great value for money hotel in Pattaya. Thank you Agoda for recommending this hotel to me.
Great velue for money”
Can't speak highly enough of this place. Everything works from the showers to the reliable Wifi. I was pleasantly surprised to find my room ready despite my early arrival of 09.30. Breakfast is good with plenty of choice. Pool is good as is the pool area. I love it here and will be back on my next visit to Pattaya. For this price, in this location, you will not get better than the Sabai Empress.
Another great stay as usual”
I had another great stay as usual at the Sabai Empress. The staff is really friendly and helpful. The rooms are large,clean,and comfortable. The buffet breakfast is average. However,the lady that cooks the eggs really good. Great location as it near a shopping mall and bars.but the hotel is quiet at night allowing for a good night's rest. Will stay again when I return to Pattaya.
Freely hotel and service wtih smiles”
It had been my 4th time staying in Sabai Empress Hotel within 2 years. I like its friendly servicing maids especially some good reasons for solo travellers.I had stayed in other hotels during last two visits in Pattaya for a lower buget. However,I had somehow returned back and stayed with Sabai Empress notwithstand the fact that it is a bit far to the Beach Road and Pattaya Khan. Room tempature is very low that I cannot afford even though I had mentioned this 2 years ago.
Lovely hotel with nice clean rooms.”
sabai empress hotel was unassuming on the outside, however the hotel rooms were clean and spacious in the inside. a great room for couples. definitely worth staying for the price. i am a traveler who is quite particular about room cleanliness, and sabai empress hotel didn't disappoint. location is great too, located in the middle of pattaya town, it is quite easy to get around, just hop onto one of a van-like taxi and it will take you down the road for a small price.
Good value. best of the group”
Booked Sabai Empress a second time to stay with family members on their first trip to pattaya. Room size good, with average bathroom. Shower is 'in the bath' which is not my preference, but everything else was good. The Hotel is fairly new and has a very nice pool on the roof, drinks and food are available at the pool, but can be pricey. The first evening we discovered that our Air Con did not work, it took a bit of explaining that although operating, the air was not being cooled. As soon as they understood the problem the Hotel Maintenance Team arrived and fixed it while we went out for dinner. They did such a good job that during the night we had to turn it off because it was too cold !! There is only on/off and fan speed on the Air Con, no temperature control. Staying at this hotel I recommend a high floor to avoid traffic noise from the busy Second Road and definitely not rooms x04 or x08 because of the Air Con Compressor noise. One other point is that the 'inclusive breakfast' is not a buffet, but is quite good. All in all a very good value, nice hotel in a good location. As with most of Pattaya everything is accessible by Baht Bus in a few minutes, but being on Soi 1 makes the hotel relatively quiet too.
Best value and new hotel”
Use to stay at Sabai resort. This newly constructed Sabai Empress, provided a good option. Up north of pattaya, just feets away from bars/shopping/entertainment. At night food stalls can be seen at opposite of the Hotel. 5-10 minutes walk to the beach and motorcyle rental.
Great Location ”
it locates at north beach pattaya and opposite to big c shopping center. it is very great and convenient location. the price is cheap and room is quite tidy. have a swimming pool on the top floor and have a good view to see outside. staff is quite helpful and nice smile. overall, it is good choice for the hotel you want to find a cheap and convenient hotel in pattaya.
Superb location but noisy ”
Sabai Empress Pattaya is a nice and clean hotel, but, if you want to sleep early, there is noisy outside due to the bar music. Just cross the road, you can enjoy shopping and eating. I will recommend my friends to stay in this hotel.
Great location and room vs. price”
min. 50 words I stayed here on November 28,2012 for 1 night on my business trip.I have a reluctant to choose this hotel as hotel's name look not professional. When I arrived at the hotel and check at the front desk, I still felt uncomfortable as I was afraid that the hotel room quality will be as cheap hotel. Once I entered into the room, I was very surprised of good quality of the room. Hot shower ( with a bath tub) , good air cond , and the bed is clean. I went up to the top floor which there is a swimming pool (yes it is a small pool).From there we can see Pattaya beach with nice scenery.Unfortunately I did not have enough time to enjoy with it. For the breakfast, yes it is a buffet. I took American breakfast (scambble egg with ham and bacon).It is a good test.It is worth for the room rate which I paid for. For the location of the hotel, it is a little bit noisy as it's location just in front of entertainment area but I could sleep well.( guest that it is because of window quality).
Location,rooms size,price, cleanliness ”
Well located hotel in north pattaya where all facilities are within walking distance. A bit old hotel but the price,rooms size and cleanliness make it really worth it and highly recommended place to stay in if you like pattaya north. Will definitely make it my first option if staying in pattaya north.