Empress Sepang Hotel
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sepang / Kuala Lumpur International Airport part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Airport transfer
Car park
Free Wi-Fi in all rooms!
Luggage storage
Fitness center
All is excellent ”
Good value of money! Unexpected room with nice view! And the receptionist is very friendly! I would like to recommend this to others! Near to seven E ❤️
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Good”
Very nice food
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Comfortable accomodation”
Reasonable prize and comfortable location
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Friendly staffs”
Staffs were friendly and helpful. The room was very clean. Near to restaurants
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Good hotel at its pricr”
We have stayed here for 2 days during covid 19 situation is high. The hotel provides hand sanitizer at the counter and cleaner always around doing their cleaning works. Limited option for breakfast but its fine. The most important thing is the way they took for covid 19 disease.
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Convenient & Best suited for Work”
There are a lot of eateries, convenience stores around the hotel since it's located right smack in the neighbourhood.
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Old vs affordable”
Pros, 1. Good breakfast - much choices 2. Available parking 3. Convenient in check in and check out Cons, 1. Insecure (no additional lock in room) 2. Only one extra pillow. Overall, the Empress Sepang Hotel is good and impressive.
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Value for Money”
It's a well maintained hotel, clean and friendly environment.
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Old But Clean ”
Only setback is cannot control the aircon. Very cold at night. Others OK.
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Dated but still functional”
A hotel beyond its glory days but still useful for catching early morning flight. Free brekafast, free parking (slightly scary), free Wifi and paid shuttle service (RM12 one way).
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Good”
The hotel is old and worn out. Our original reservations thru Pagoda was not honored. We had to sleep in the same bed despite requesting singles. We had to switch rooms because the rooms we had had no ac. The bathroom shower drain was clogged. The front desk reception was walking around bare footed
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Good”
check in time suppose to be at 3 pm, we can only check in around 4.30 pm, we arrived at the hotel at 2 pm, hoping to ask for early check in instead we need to wait for one and a half hour from the check in time . when asked, the staff said that the room is not ready yet because the guest pay for checking out late. thus, we have to understand that the guest pay extra for the room. i am like, hello what about us? Did us pay less then ? we are travelling with children, elderly and we just get off a plane before arriving at the hotel. just imagine how tired and hungry we are at that time, then suddenly we can't check in properly. this will be the first and last experience here of course.
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You get what you pay for. ”
It is cheap and located close to airport. We used it as a day room for stop over in KA. Although it had a pool listed it was green and unable to swim in. The room was nice size and clean. We dinned n the restaurant and it was tasty and relatively inexpensive.
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Transit hotel”
Staying here waiting for next flight before perform umrah. The location near to airport around 15-20min depend on the road.
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Disappointed trip”
1st when I booked the hotel, I search for hotel nearby my distination and results is quite far away from my destination. 2nd I choose the hotel with few hundred rooms, it shouldn't too worst, but the location was too bad, nearby non of the restaurant open for providing breakfast except hotel's restaurant, no shopping surroundings, very odd building. Few times I complained about the water heater (no hot water) and the aircon. No places to walk around or jogging. Not much guests. The 1st day I wanted to cancel my following 5 days accommodation but not allowed. Grab car or taxi to any shopping mall costing very high prices like airport transport fares (less than 12km distance, charged me for Rm45). The worst I met.
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Great for emergency stays”
If you don't have any choice for your flight delays, this hotel would be great.
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Can improve to be better”
1. Hot water is not hot eventhough been running the shower for awhile using only hot water. 2. Ironing facilities is not in the room. It’s at the lift area (infront of the lift). it’s quite a hassle going back and forth from the room to the lift area because there’s no place to hang your clothes or a rack etc there. (Can try to provide a hook or something for guest to hang their clothes while ironing). 3. Don’t bother calling any number from your room. If you want anything just go down to the lobby. Been calling several time, but no one is picking up. 4. Room cleanliness is okay. 5. The hotel/Agoda should inform us upon booking earlier, that the hotel needed security deposit in CASH. if you didn’t bring cash with you, you will need to go find an ATM nearby (luckily there’s one)
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VALUE FOR MONEY FOR STAYCATION”
location near to airport , good stay and easy to find restaurant.
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Good”
Overall okay
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good location,near to klia”
good location,near to klia
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