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About this property

Description

Situated in the Multimedia Super Corridor, the center of Malaysia’s Silicon Valley, the Empress Sepang Hotel is just eight kilometers from the Kuala Lumpur International Airport, making it ideal for guests with stopover transit stays. It is also just eight kilometers from the Sepang International Circuit, where Formula One, Japan GT and Motorsport GP, Le Mans and Asian Festival of Speed, and Mereka Endurance are held every year. Boasting 324 elegant and sophisticated rooms on-site, this property guarantees a great stay. Empress Sepang Hotel is simply a first-class hotel. Please enter your preferred dates of stay and submit our online booking form to make a reservation.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)
  • Restaurant [halal]
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Fireplace
  • Laundry service
  • Luggage storage
  • Newspapers
  • Postal service
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Indonesian
  • Malay
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 20 USD
Check-In From: 03:00PM
Check-Out Until: 12:00PM
Distance from City Center: 45KM
Distance to Airport: 15KM
Non-Smoking Rooms / Floors: Yes
Number of Floors: 12
Number of Restaurants: 1
Number of Rooms : 320
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 1998
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Important notice

From September 1, 2016 onward, the property will provide daily shuttle services to/from KLIA Airport and KLIA2 Airport between 04:30 AM and 12:00 AM. Guests are requested to wait at Level1 Gate 3 (KLIA Airport) and at Level 1 Gate 3 Bay A09 (KLIA2 Airport). For further queries, please contact the property directly.
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Recent customer comments

Filter by traveler type
Good



based on 2823 reviews
  • Cleanliness 6.8
  • Facilities 5.9
  • Location 6.5
  • Room Comfort/Standard 7.0
  • Service 6.7
  • Value for money 6.7
  • Food/Dining 6.3
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Kung from Malaysia
Couples
Superior
Stayed 3 nights in September 2016
Worth for short stay
Worth for short stay
Reviewed September 25, 2016
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Arie from Australia
Couples
Stayed one night in September 2016
Good and friendly for the night we stay there between flights.
Enjoyed our over night stay
Reviewed September 19, 2016
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Kung from Malaysia
Couples
Stayed 2 nights in August 2016
Worth for short stay
Facilities need to be renovated while room air condition very cold.
Reviewed September 19, 2016
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Kung from Malaysia
Couples
Stayed one night in August 2016
Worth for short stay
Facilities need to be renovated while room air condition very cold.
Reviewed September 19, 2016
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MOHD from Malaysia
Families with young children
Family
Stayed one night in September 2016
Good
Location the best
Reviewed September 17, 2016
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Alan from Australia
Couples
Superior
Stayed 2 nights in August 2016
Stopover hotel in Sepang
We needed a hotel for about 17 hours due to flight cancellations. Previously we always book the Concorde Inn but not operational due to a fire. We needed a hotel close to the airport so we would not have to travel too far. The hotel is about 12 floors and we arrived around 7am to be told we should have arrived the previous evening. We had advised at time of booking this would be our arrival time and had to book two nights as they would not guarantee a room would be available. The hotel is a dump, grubby looking and need of a total refit. Our room was grubby, tired and facilities extremely poor. The shower was so full of some build up it spray out like a sprinkler. We had breakfast when we arrived but had been sitting there for some time as everything was cold, bread dry and even though there were six staff standing around giggling and fooling about while someone cooked pan cakes the service was appalling. Everything I asked for the staff just pointed at where it was. The hotel stunk of cigarette smoke on our floor as did our room. Definitely not stay here again when passing through KL Worst experience ever and I have stayed in hotels all around the world. Transport to the airport cost 60 ringgits and was a dirty old van.
Reviewed September 07, 2016
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Kamarul from Malaysia
Business travelers
Superior
Stayed one night in January 2016
Not bad
nothing special but still ok for me.
Reviewed September 06, 2016
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ISMAIL from Malaysia
Solo travelers
Superior
Stayed one night in September 2016
Goog
Location is near to airport and has a shuttle servis to airport.
Reviewed September 06, 2016
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peter from Malaysia
Solo travelers
Superior
Stayed one night in August 2016
do not book this hotel
1) roaches in the room 2) over priced shuttle charges
Reviewed August 30, 2016
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Sandra from Singapore
Families with older children
Family
Stayed one night in June 2016
Honest, friendly & helpful staff
This has been our hotel of choice for years whenever we attend the F1 in Malaysia, a weekend karting trip with friends or just an overnight before heading back to Singapore. Their staff's honestly was most commendable. Our group stayed there for the night in May 2015. 30 minutes after checkout while enroute to JB, I received a call from reception that a pouch containing about SGD185 has been found in one of the rooms our group occupied. The money was returned via electronic bank transfer. To the management & staff of Empress Sepang... "Thank you...keep it up the good job!" Sandra
Reviewed August 29, 2016
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