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Exterior view, Empress Sepang Hotel in Kuala Lumpur
Superior - Bed, Empress Sepang Hotel in Kuala Lumpur
Lobby, Empress Sepang Hotel in Kuala Lumpur
Lobby, Empress Sepang Hotel in Kuala Lumpur
Interior view, Empress Sepang Hotel in Kuala Lumpur
Interior view, Empress Sepang Hotel in Kuala Lumpur
Swimming pool [outdoor], Empress Sepang Hotel in Kuala Lumpur

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6.7

Good

4,353 reviews

4,353 reviews

See map
See map

6.7

Good

Location rating score

Parking
FREE
Popular landmarks
Chinatown - Kuala Lumpur 37.0 km
KL Bird Park 37.1 km
Jalan Alor 37.4 km
Central Market 37.4 km
Pavilion Kuala Lumpur 37.5 km
KLCC - Bukit Bintang Pedestrian Walkway 38.0 km
Menara Kuala Lumpur 38.1 km
Aquaria KLCC 38.1 km
KLCC Park 38.3 km
Petronas Twin Towers 38.5 km
Nearby landmarks
Padang Bola Bandar Baru Salak Tinggi 150 m
Taman Jogging BBST 210 m
Taman Permainan Desa Bestari Jalan 11 2.1 km
Masjid Salak Tinggi 2.3 km
Klinik Nur Qaseh 2.5 km
Pusat Kesihatan Salak 2.8 km
ERL Railway Station - Salak Tinggi 3.1 km
klinik marsya 3.4 km
Xiamen University Malaysia 4.1 km
Houz Depot 4.8 km

Empress Sepang Hotel

Jalan ST 1C/7, Medan 88, Bandar Baru Salak Tinggi, Sepang / Kuala Lumpur International Airport, Kuala Lumpur, Malaysia, 43900 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sepang / Kuala Lumpur International Airport part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Luggage storage

Swimming pool [outdoor]

Fitness center

Restaurants

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money6.9
Distance to city center45KM
Location rating6.7
Nearest airportKuala Lumpur International Airport (KUL)
Distance to airport8.5 km

Rooms available at Empress Sepang Hotel

Deluxe
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds or 1 double b...
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Superior
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Family
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 single bed and 1 double b...
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Executive
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 single beds and 1 double ...
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Supreme Double or Twin Room
...
  • Room size: 25 m²/269 ft²
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Living Suite, 1 Bedroom Suite, 1 King, City view
...
  • Room size: 30 m²/323 ft²
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Other
...
  • Room size: 25 m²/269 ft²
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WITH SHARED BATHROOM
...
    Enter dates to see prices
    FAMILY ROOM TRIPLE FAMILY
    ...
      Enter dates to see prices

      Frequently asked questions

      Does Empress Sepang Hotel provide airport transfer?

      Empress Sepang Hotel offers airport transfer service upon request with an additional fee of 20 USD in local currency. To request, check the box on the booking form just before the payment page.

      Does Empress Sepang Hotel have a swimming pool?

      While relaxing at Empress Sepang Hotel, you can enjoy the None facility to get your day started the right way with a splash for a rejuvenating morning or evening.

      Does Empress Sepang Hotel have a fitness center?

      Absolutely! Empress Sepang Hotel offers fitness center that is conveniently located on site, catering to your active needs to remain in form while on holiday vacation. For more details, please contact the property for more information.

      What types of facilities are available for kids at Empress Sepang Hotel?

      While on vacation with your family, your children can also enjoy the fun in sports and recreation facilities offered at Empress Sepang Hotel such as kids pool.

      What are the property's policies for children's bedding at Empress Sepang Hotel?

      Empress Sepang Hotel's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

      When was Empress Sepang Hotel built?

      Empress Sepang Hotel was built in 1998.

      In which languages can Empress Sepang Hotel's staff members communicate?

      Empress Sepang Hotel can communicate up to 3 languages which includes English for guests that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

      What payment options are supported at Empress Sepang Hotel?

      Empress Sepang Hotel accepts up to 4, with payment card options including American Express, MasterCard, and Visa.

      What is the average rating that past Couples' have given to Empress Sepang Hotel?

      Verified couple travelers that have stayed at this property have given Empress Sepang Hotel an average rating of 6.6. You can look up on more in depth customer ratings, and comments by filtering for a specific type of verified guest travelers down in the review section.

      What time is check-in and check-out at Empress Sepang Hotel?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified time frame may be charged an additional fee.

      See map

      Explore the neighborhood

      What people love about Empress Sepang Hotel

      • 9.6

        Exceptional
        Cleanliness

        "The room was very clean."

        sarimah

        |

        October 2, 2020

      • 8

        Very good
        Cleanliness

        "It's a well maintained hotel, clean and friendly environment."

        Liew

        |

        September 6, 2020

      • 9.2

        Exceptional
        Location

        "There are a lot of eateries, convenience stores around the hotel since it's located right smack in the neighbourhood."

        KHAIRUL

        |

        September 25, 2020

      Property ranking|Compared to 9,332 Kuala Lumpur properties
      See all rankings
      Room comfort score
      7/10
      Room size
      34 sqm.
      Value for money score
      6.9/10
      Service score
      6.8/10
      Better than
      97
      %
      of Kuala Lumpur properties
      Bigger than
      94
      %
      of Kuala Lumpur properties
      Better than
      87
      %
      of Kuala Lumpur properties
      Better than
      87
      %
      of Kuala Lumpur properties
      Overall rating:

      6.7

      Good
      4,353 reviews
      Cleanliness
      6.8
      Facilities
      6.3
      Location
      6.7
      Read all reviews >
      What travelers say they love:
      Overall remarks very convenient and satisfied stay
      Janet from Malaysia
      Business traveler
      More about Empress Sepang Hotel

      More about Empress Sepang Hotel

      Empress Sepang Hotel

      Never miss a single attraction in Kuala Lumpur when staying at Empress Sepang Hotel. Getting around in Kuala Lumpur is easy when staying at this hotel, strategically placed right in the heart of the city.
      At Empress Sepang Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by Empress Sepang Hotel makes it easy to plan your day trips, sightseeing, and more around Kuala Lumpur.
      Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
      Packing light is possible at Empress Sepang Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
      All rooms at Empress Sepang Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find bottled water and a coffee or tea maker at your disposal.
      Empress Sepang Hotel also provides a hair dryer and bathrobes in bathrooms for select rooms.


      Dining and things to do

      Every day at Empress Sepang Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Empress Sepang Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
      Apart from amenities and services, Empress Sepang Hotel goes the extra mile to make sure all guests make the most of their time. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.


      Reasons to stay here

      Find some of the city's best deals here with rooms 87% cheaper than other options.
      Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 98% of the city's other accommodations.
      Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.

      Show less

      Amenities and facilities

      Good
      Facilities

      6.3

      Most talked about facilities

      Breakfast

      363 mentions

      Housekeeping

      203 mentions

      Taxi

      109 mentions

      Swimming Pool

      84 mentions

      Languages spoken
      • English
      • Indonesian
      • Malay
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Fitness center
      • Swimming pool [outdoor]
      • Tours
      Cleanliness and safety
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Protective screens in common areas
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Breakfast [buffet]
      • Coffee shop
      • Restaurant [halal]
      • Restaurants
      • Room service [24-hour]
      Services and conveniences
      • Concierge
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Fireplace
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Postal service
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area
      For the kids
      • Family room
      • Swimming pool [kids]
      Access
      • CCTV in common areas
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [on-site]
      • Taxi service
      Available in all rooms
      • Air conditioning
      • Coffee/tea maker
      • Daily newspaper
      • Desk
      • Free bottled water
      • Hair dryer
      • Internet access – wireless
      • Non-smoking
      • Satellite/cable channels
      • Telephone
      • Wi-Fi [free]

      Food and dining

      Breakfast options
      • Asian
      • Halal
      • Buffet

      Location

      Jalan ST 1C/7, Medan 88, Bandar Baru Salak Tinggi, Sepang / Kuala Lumpur International Airport, Kuala Lumpur, Malaysia, 43900
      Good
      Location

      6.7

      Airports
      • Kuala Lumpur International Airport (KUL)
        8.5 km 23 min drive
      • Sultan Abdul Aziz Shah Airport (SZB)
        40.5 km
      Public transportation
      • ERL Railway Station - Salak Tinggi
        3.1 km 15 min drive
      Hospital or clinic
      • Klinik Nur Qaseh
        2.5 km 10 min drive
      Convenience store
      • 7 Eleven
        100 m 2 min drive
      Cash withdrawal
      • ATM
        100 m 1 min walk

      What's nearby

      Popular landmarks
      • Chinatown - Kuala Lumpur
        37.0 km
      • KL Bird Park
        37.1 km
      • Jalan Alor
        37.4 km
      • Central Market
        37.4 km
      • Pavilion Kuala Lumpur
        37.5 km
      • KLCC - Bukit Bintang Pedestrian Walkway
        38.0 km
      • Menara Kuala Lumpur
        38.1 km
      • Aquaria KLCC
        38.1 km
      • KLCC Park
        38.3 km
      • Petronas Twin Towers
        38.5 km
      Nearby landmarks
      • Padang Bola Bandar Baru Salak Tinggi
        150 m
      • Taman Jogging BBST
        210 m
      • Taman Permainan Desa Bestari Jalan 11
        2.1 km
      • Masjid Salak Tinggi
        2.3 km
      • Klinik Nur Qaseh
        2.5 km
      • Pusat Kesihatan Salak
        2.8 km
      • ERL Railway Station - Salak Tinggi
        3.1 km
      • klinik marsya
        3.4 km
      • Xiamen University Malaysia
        4.1 km
      • Houz Depot
        4.8 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-11 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from15:00
      • Check-out until12:00
      Getting around
      • Airport transfer fee20 USD
      • Distance from city center45KM
      • Travel time to airport (minutes)20
      Extras
      • Breakfast charge (unless included in room price)6 USD
      The property
      • Non-smoking rooms/floorsYes
      • Number of floors12
      • Number of restaurants1
      • Number of rooms 320
      • Room voltage220
      • Year property opened1998

      Reviews of Empress Sepang Hotel from real guests

      Provided by verified guests of Agoda
      Cleanliness6.8
      Facilities6.3
      Location6.7
      Room comfort and quality7.0
      Service6.8
      Value for money6.9
      High score for Kuala Lumpur
      Rating
      9+ Exceptional (197)
      8-9 Excellent (343)
      7-8 Very Good (789)
      6-7 Good (690)
      <6 Below Expectation (1,282)
      Time of the year
      Mar - May (897)
      Jun - Aug (727)
      Sep - Nov (824)
      Dec - Feb (853)

      Show reviews that mention 

      Showing 3,301 verified guest comments
      12345
      10.0
      Exceptional
      NUR from Malaysia
      Solo traveler
      Stayed 1 night in December 2020

      All is excellent ”

      Good value of money! Unexpected room with nice view! And the receptionist is very friendly! I would like to recommend this to others! Near to seven E ❤️

      Reviewed December 31, 2020

      See room deals

      10.0
      Exceptional
      SITI from Malaysia
      Couple
      Stayed 1 night in May 2022

      Good”

      Very nice food

      Reviewed December 31, 2022

      See room deals

      10.0
      Exceptional
      murugan from Malaysia
      Business traveler
      Stayed 1 night in December 2019

      Comfortable accomodation”

      Reasonable prize and comfortable location

      Reviewed September 21, 2020

      See room deals

      9.6
      Exceptional
      sarimah from Malaysia
      Couple
      Superior
      Stayed 2 nights in September 2020

      Friendly staffs”

      Staffs were friendly and helpful. The room was very clean. Near to restaurants

      Reviewed October 02, 2020

      See room deals

      9.2
      Exceptional
      nurul from Malaysia
      Family with young children
      Superior
      Stayed 2 nights in March 2020

      Good hotel at its pricr”

      We have stayed here for 2 days during covid 19 situation is high. The hotel provides hand sanitizer at the counter and cleaner always around doing their cleaning works. Limited option for breakfast but its fine. The most important thing is the way they took for covid 19 disease.

      Reviewed March 14, 2020

      See room deals

      9.2
      Exceptional
      KHAIRUL from Malaysia
      Business traveler
      Stayed 1 night in September 2020

      Convenient & Best suited for Work”

      There are a lot of eateries, convenience stores around the hotel since it's located right smack in the neighbourhood.

      Reviewed September 25, 2020

      See room deals

      8.4
      Excellent
      Siti from Malaysia
      Business traveler
      Stayed 2 nights in January 2020

      Old vs affordable”

      Pros, 1. Good breakfast - much choices 2. Available parking 3. Convenient in check in and check out Cons, 1. Insecure (no additional lock in room) 2. Only one extra pillow. Overall, the Empress Sepang Hotel is good and impressive.

      Reviewed January 20, 2020

      See room deals

      8.0
      Excellent
      Liew from Malaysia
      Family with young children
      Superior
      Stayed 1 night in September 2020

      Value for Money”

      It's a well maintained hotel, clean and friendly environment.

      Reviewed September 06, 2020

      See room deals

      8.0
      Excellent
      ho from Malaysia
      Business traveler
      Stayed 1 night in March 2020

      Old But Clean ”

      Only setback is cannot control the aircon. Very cold at night. Others OK.

      Reviewed March 11, 2020

      See room deals

      7.2
      Very good
      Mohd from Malaysia
      Family with young children
      Stayed 1 night in January 2020

      Dated but still functional”

      A hotel beyond its glory days but still useful for catching early morning flight. Free brekafast, free parking (slightly scary), free Wifi and paid shuttle service (RM12 one way).

      Reviewed February 04, 2020

      See room deals

      6.8
      Good
      Suzanne from United States
      Group
      Superior
      Stayed 1 night in February 2020

      Good”

      The hotel is old and worn out. Our original reservations thru Pagoda was not honored. We had to sleep in the same bed despite requesting singles. We had to switch rooms because the rooms we had had no ac. The bathroom shower drain was clogged. The front desk reception was walking around bare footed

      Reviewed February 25, 2020

      See room deals

      6.4
      Good
      SITI from Malaysia
      Group
      Superior Room
      Stayed 1 night in February 2019

      Good”

      check in time suppose to be at 3 pm, we can only check in around 4.30 pm, we arrived at the hotel at 2 pm, hoping to ask for early check in instead we need to wait for one and a half hour from the check in time . when asked, the staff said that the room is not ready yet because the guest pay for checking out late. thus, we have to understand that the guest pay extra for the room. i am like, hello what about us? Did us pay less then ? we are travelling with children, elderly and we just get off a plane before arriving at the hotel. just imagine how tired and hungry we are at that time, then suddenly we can't check in properly. this will be the first and last experience here of course.

      Reviewed January 07, 2020

      See room deals

      6.4
      Good
      Andre from Australia
      Couple
      DOUBLE SUPERIOR - ROOM ONLY
      Stayed 1 night in January 2020

      You get what you pay for. ”

      It is cheap and located close to airport. We used it as a day room for stop over in KA. Although it had a pool listed it was green and unable to swim in. The room was nice size and clean. We dinned n the restaurant and it was tasty and relatively inexpensive.

      Reviewed January 12, 2020

      See room deals

      6.8
      Good
      Nurul from Malaysia
      Family with teens
      Superior
      Stayed 1 night in December 2019

      Transit hotel”

      Staying here waiting for next flight before perform umrah. The location near to airport around 15-20min depend on the road.

      Reviewed January 21, 2020

      See room deals

      6.0
      Lai from Malaysia
      Solo traveler
      Superior
      Stayed 6 nights in February 2020

      Disappointed trip”

      1st when I booked the hotel, I search for hotel nearby my distination and results is quite far away from my destination. 2nd I choose the hotel with few hundred rooms, it shouldn't too worst, but the location was too bad, nearby non of the restaurant open for providing breakfast except hotel's restaurant, no shopping surroundings, very odd building. Few times I complained about the water heater (no hot water) and the aircon. No places to walk around or jogging. Not much guests. The 1st day I wanted to cancel my following 5 days accommodation but not allowed. Grab car or taxi to any shopping mall costing very high prices like airport transport fares (less than 12km distance, charged me for Rm45). The worst I met.

      Reviewed February 20, 2020

      See room deals

      6.4
      Good
      noranisa from Malaysia
      Family with teens
      Family
      Stayed 1 night in November 2019

      Great for emergency stays”

      If you don't have any choice for your flight delays, this hotel would be great.

      Reviewed January 01, 2020

      See room deals

      5.2
      Nurul from Malaysia
      Business traveler
      Stayed 1 night in November 2020

      Can improve to be better”

      1. Hot water is not hot eventhough been running the shower for awhile using only hot water. 2. Ironing facilities is not in the room. It’s at the lift area (infront of the lift). it’s quite a hassle going back and forth from the room to the lift area because there’s no place to hang your clothes or a rack etc there. (Can try to provide a hook or something for guest to hang their clothes while ironing). 3. Don’t bother calling any number from your room. If you want anything just go down to the lobby. Been calling several time, but no one is picking up. 4. Room cleanliness is okay. 5. The hotel/Agoda should inform us upon booking earlier, that the hotel needed security deposit in CASH. if you didn’t bring cash with you, you will need to go find an ATM nearby (luckily there’s one)

      Reviewed November 11, 2020

      See room deals

      6.0
      SITI from Malaysia
      Family with young children
      Stayed 1 night in January 2021

      VALUE FOR MONEY FOR STAYCATION”

      location near to airport , good stay and easy to find restaurant.

      Reviewed January 05, 2021

      See room deals

      6.8
      Good
      Cheong from Malaysia
      Business traveler
      DOUBLE SUPERIOR - ROOM ONLY
      Stayed 2 nights in February 2020

      Good”

      Overall okay

      Reviewed February 16, 2020

      See room deals

      6.0
      SHAZLIANA from Malaysia
      Family with young children
      Superior
      Stayed 1 night in December 2019

      good location,near to klia”

      good location,near to klia

      Reviewed December 11, 2020

      See room deals

      12345
      This is a popular property. Don't miss out!

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