Recent customer comments

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Good



based on 2827 reviews
  • Cleanliness 6.8
  • Facilities 5.9
  • Location 6.5
  • Room comfort and quality 7.0
  • Service 6.7
  • Value for money 6.7
  • Food and dining 6.3
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Jeric from Philippines
Couple
Superior
Stayed 3 nights in October 2011
A Hotel just like home
Friendly staff, clean and good food. Near to SIRC
no comment, its just like staying and you feel that you are home. keep it up empress hotel!!!
Reviewed November 07, 2011

Michael from United States
Couple
Superior
Stayed 1 night in October 2011
OK, it's a closest hotel in Airport Area
Average Service
We stayed only one night, room was comfortable. The food was better than the last time we were here.
Reviewed November 06, 2011

Jane from United States
Couple
Superior
Stayed 1 night in October 2011
Nice hotel but far from everything
Resonably clean
Not far from KL International airport. Older hotel but clean. Far from the city center.
Reviewed November 06, 2011

Mark from Australia
Solo traveler
Superior
Stayed 1 night in October 2011
Nice 'Village' location.
Close to the airport without the airport hotel bordom
Friendly staff, nice location and great breakfast.
Reviewed November 05, 2011

Nigel from United Kingdom
Couple
Superior
Stayed 2 nights in October 2011
tired hotel in run down area
close to sepang circuit
compared to the surrounding shops and houses the hotel is like a palace, however the hotel is rather tired, dated and basic.
Reviewed November 05, 2011

TECK from Malaysia
Business traveler
Superior
Stayed 1 night in October 2011
Nearest hotel to the airport
near to klia and lcct
convinient,good for traveller in transit. Taxi fare from the airport to the hotel is very expensive.
Reviewed November 03, 2011

Brett from Australia
Couple
Superior
Stayed 1 night in October 2011
Very Average at Best
Sort of close to the airport
2 single beds, Buffet Breakfast was shocking, driver back to the airport thought he was a F1 driver - 140Klm in a 50Klm zone. Room dated. Ironing board located in the elevator lobby...for the whole floor to share! Wait staff at breakfast never spoke to us, food was aweful. Lucky we just needed a bed for the night .
Reviewed November 03, 2011

Grace from Australia
Couple
Superior
Stayed 1 night in October 2011
service is good
breakfast
overall pleasant, they need a faster lifts, far too slow.
Reviewed November 02, 2011

Oi from Malaysia
Business traveler
Superior
Stayed 1 night in October 2011
clean rooms and far from airport
Near to airport
it has a great location,near sepang makes anyone would like to get cheap,warms, cozy hotel should consider this hotel. the hotel room was tidy,clean environment and very good spot you can see from the room view. this hotel located close to airport (kuala lumpur international airport), it is easy to reach, only 5 minutes to drive-in. i, myself suggest you to stay at this hotel. you wont be disappointed.
Reviewed November 02, 2011

tjhin from Indonesia
Group
Superior
Stayed 1 night in October 2011
Only one night stay
its breakfast
A small hotel with quality breakfast, 15 to 20 minutes to the airport but it is far from the city, Kuala Lumpur. The Air conditioner is centralized, so the room can be very cold. There isn’t any attraction by walking distance around the hotel. There is mini mart, laundry and other stores near the hotel. Hotel will charge us MYR 15 per person for one ride to/from the hotel to the airport. For a hotel that was limited with facilities, I found that the shuttle fee was too expensive and not worth it. The hotel serves breakfast starting from 5 a.m., this is a plus point for traveler who is catching up for early flight. This hotel will be valuable to traveler who is waiting for early flight.
Reviewed November 02, 2011


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