Very reasonably priced stay”

This is not a fancy hotel but for the price its a pretty decent place. Staff was friendly and helpful. Location was convenient and walking distance to the free tram zone area and also Victoria Market. Rooms were clean. I have stayed here a few times and will remain my preferred hotel in Melbourne.

Good hotel to stay on a budget”

If you don’t mind student-like accommodation, then this is ok. Room was way at the back, creepy and the view was an empty store-room in the other building. Could hear plenty of noises coming from neighbouring rooms. The kitchen was fully functioning together with cooking utensils, tv was ok. Bed clean and comfy. Location was great. Overall, ok but if you had a bigger budget, then other hotels would be better.

THE B EST LONG STAY EVER”

The location is so awsome and so convenient the tram is just right upfront! The room itself i had booked a studio its so spacious and what i love is that working desk is facing a window than a wall so since am here for a business trip and its summer so i can work late with a perfect view and sunlight. As for my first night this is related to the staff - ANKITA (she), had assisted me to change my room on the same day i check-in due to weired smell in the room immediately thought its nigth time; without her i wont be able to be convenient as well comfortable during the rest of my stay. If ever I come next summer I want to stay here again :) HIGHLY RECOMMENDED!

Great budget stay”

Very easy to locate with handy parking. We requested a baby cot and it was ready when we arrived. Beds were comfy and room was clean. The pool is strangely located, but would do the job if you wanted a cool off in summer. We will definitely consider staying here again - very cheap and real close to some excellent CBD landmarks.

Excellent value for short stay in Melbourne”

Centrally located with decent clean room at good value. The staff are helpful. Hotel is walking distance to the city centre and just outside the free tram zone area. There amenities and eateries nearby.

Excellent location, friendly and helpful staff and good value for money...”

We have stayed here previously and without hesitation we booked again. The location is excellent. It is within short walking distance to the centre and free tram zone, but there is also a tram stop just outside. We also found the location quiet despite the proximity to the centre. I would describe the apartment as small and no frills, but it is comfortable and it completely suited our needs. There is a pool and a gym next door, but not very inviting and so we didn’t use. The only real disappointment was that on the last day, I checked under the beds to make sure we hadn’t left anything behind Only to find rubbish left behind by previous guests. Nevertheless, I would still recommend a stay without hesitation.

Totally recommended”

The location is so convenient that just 10-15mins walk is needed to get to the city center. Most importantly, the apartment is so big that we can watch the TV in the living room while cooking in the pantry. It feels like home. It is a pity that it is not really near to the pick up point for most tours.

Great stay”

Fantastic stay Excellent for the price Very clean Rooms on the smaller side but only there to sleep Room facing the street was bit noisy (was Saturday night so expected!) Lovely coffee shop at the front Tram right outside Won’t hesitate to stay again ♥️

Great value Melbourne CBD accommodation”

The staff were great and the room really clean as always, but the furnishings are a bit shabby and the bed definitely needs replacing. We feel upgrades are definitely required in the last few rooms we stayed in, but still good value for the CBD

Awesome”

Great rooms. Extremely clean. Excellent customer service. Public transportation near by. Close to the city.

Close to CBD”

Very close to CBD and Victoria Market. Around 10mins walk. Car parking is available behind the apartment with Aud25 per night which is convenient. Freezone tram is also nearby. Hotel provide free baggage concierge. Which is very good for us to leave our baggages there while our flights are at late evening. Staffs are helpful to answer my enquiries too.

Outstanding Service and Rooms”

The hotel is ideally arranged for seeing downtown Melbourne. The eateries and city are all inside simple strolling. The room was astounding- roomy, clean and not to specify the bed was greatly comfortable. Being able to walk from your room to all the civilities that Arrow must offer, was exceptionally helpful. The customer service table treats you amazingly and you do not need to worry about security and transport to town. Hotel service is professional, and reliable.

Very good service”

We checked in and left our bags around noon, while waiting for our room to be ready, we walked around the neighbourhood. It is very near to Queen Victoria Market, tram is right in front of the aprtment. We booked the studio apartment, but there's some problems with the air conditioner. We were quickly upgraded to a larger studio apartment which we were very grateful. Food is so easily available around the area, all within walking distance

Very good”

One staff and one problem guest asked many questions while we were checking in, he walked to ask and staff turn to help him called for booking trip and time almost 11pm we have to wait until conversation end! She is a nice staff and try to help guests anyway. The light bulb in the kitchen is burnt out but nice and big room for group and good facilities.

An ideal place for backpacker ”

First of all, I would like to thank all of you for giving us a nice trip when I stay there. The factor that I feel the most satisfied is staff. All of them are really friendly, helpful and sympathetic. They did me a favor that I can stay until 12PM because of my late flight. Especially, I wanna thanks to Indian girl (I’m sorry for forgetting your name), she gave me a detail advices for Dadenong Ranges and Puffing Billy stream train and help me to book a Uber to go to the airport because I missed the SkyBus, and other beautiful girl helped me to book a tour to Phillip island. They are worth visiting if you go to Melbourne. But I would recommend that all of receptionists should be more careful when giving information for guests, I definitely feel disappointed in your answer about shuttle bus, but fortunately, with the help of India girl, I can go to the airport on time. About the facilities and cleanliness : I feel totally satisfied with full facilities inside room. Everything is lovely and perfect as their advertisement. Everyday, housekeeping clean room very carefully (but they will off on Sunday). Thanks for everyone! In particularly, this hotel is located in an ideal place. There is tram station in front of the hotel, so it is very convenient for me to move around Melbourne, and it takes me just 8 minutes to walk to Victoria market and some other interesting places.

nice located hotel with complete facilities”

the staff at the hotel were friendly, helpful and understanding. the room is small but it is clean and complete with kitchenette and full size fridge. the conditioning shampoo was very good and had nice smell. we'd need to walk about 200 meters to the free zone tram area to the city centre. the Skybus Link pick up area was about 100 meters walk.

Travelers with Heavy/Multiple Luggage Take Note ”

We stayed at Arrow On Swanston at the last leg of our Sydney-Melbourne vacation so were naturally laden with plenty of heavy luggage. Parking was reasonable at AUD18 per day and there were ample spaces. However, one has no access to the staircases so had to walked up (& down) the car ramp to the apartments. Coupled with the back entrance is currently under renovation so we had to go around to the front which was made worse by the cobbled street which made pushing the luggage on wheels very difficult. The main entrance is a single lane so is not possible to do loading & unloading without obstructing traffic. The end results of the hauling of the luggage is the aggregation of my spinal condition which required medical attention when I came back. Other then the parking issue, the location is fantastic as its 10min to QVM and 20min to Bourke Street Mall. We had intended to take the trams (right outside the apartments or the free tram slightly away) but find out we can walkinstead.

This would be my favorit place to stay in the heart of Melbourne CBD”

Came earlier in the morning to store my bags in reception but to my surprise she allowed me to get intoy room right away. No need to wait till 2 pm like normal checking time. I really aporeciate this because I just had 5 hours delayed and problem with sharing accomodation booking. My room is clean and spacious with microwave, fridge and stove. A lot of space to store luggages, with dine area and also comfy couch. Great value for your money. Close to Queen Vic market and tram is right infront od your door.

Very good”

It was a good place to stay in close to everything, except the shower it was really small for anyone even for my 5yo he noticed how small and tight it was, but beside that everything was good, we didn’t really stay inside we were out and about all the time enjoying what Melbourne had to offer.

We enjoyed our stay in this cosy two bedroom appartment . The location was great. ”

Superb location to go everywhere with the tram station within 100 m. We conveniently walk to shops and cafes.