8.7

Excellent
/10
(1,402 reviews)See what guests said
Housekeeping22
Car Park8
View4
See map

8.7

Excellent

Location rating score

Excellent location
Popular landmarks
Melbourne Cricket Ground (MCG) 12.0 km
Royal Botanic Gardens Victoria 12.6 km
Shrine of Remembrance 12.8 km
Melbourne Museum 13.0 km
National Gallery of Victoria 13.1 km
Block Arcade 13.5 km
Eureka Skydeck 13.5 km
SEA LIFE Melbourne Aquarium 14.1 km
Queen Victoria Market 14.2 km
Melbourne Zoo 15.1 km
Nearby landmarks
Henry Bolte Memorial 280 m
Dorevitch Pathology 3rd floor 310 m
Epworth Eastern Private Hospital 310 m
Box Hill Mall Medical Centre 350 m
After Hours GP Clinic 350 m
Box Hill Mall 380 m
Box Hill 420 m
Box Hill Hospital 440 m
Box Hill Gardens 440 m
Kingsley Gardens 480 m
The Chen Melbourne - Art Series

"The pool area is lovely with expansive views over Melbourne."

Vivienne - 2 January 2020
Studio Suite - Bed The Chen Melbourne - Art Series
 The Chen Melbourne - Art Series
Interior view The Chen Melbourne - Art Series
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Free Wi-Fi

The Chen Melbourne - Art Series

850 Whitehorse Rd, Box Hill, Melbourne, Australia, 3128 - See map
  • 440 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Bar

Your dates are popular among travelersUsers are booking a place in Melbourne every 23 minutes on Agoda.com
Value for money8.7
Location rating8.7
Nearest airportEssendon Airport (MEB)
Distance to airport21.9 km

Rooms available at The Chen Melbourne - Art Series

Deluxe Studio Suite with Balcony
...
  • Balcony/terrace
  • Non-smoking
  • 1 king bed
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Deluxe Studio Suite
...
  • Non-smoking
  • Shower
  • 1 king bed
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Studio Suite Balcony
...
  • Balcony/terrace
  • Non-smoking
  • 1 king bed
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Chen 2 Bedroom Deluxe Interconnecting Suite
...
  • Room size: 58 m²/624 ft²
  • 2 bedrooms
  • 1 king bed & 1 king bed
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Chen Twin with Two Queen Beds
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 2 queen beds
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Studio Suite
...
  • Non-smoking
  • Shower
  • 1 king bed
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Studio Two Queen Suite
...
  • Room size: 27 m²/291 ft²
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Deluxe 2 Bedroom Suite
...
  • 2 bedrooms
  • 1 king bed & 1 king bed
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Studio Suite Queens
...
  • 2 queen beds
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Triple Room Panoramic
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at The Chen Melbourne - Art Series?

    Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to The Chen Melbourne - Art Series?

    For those who wish to drive their own cars, The Chen Melbourne - Art Series has a car park that's close to the hotel. Parking is available for an additional charge. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange car rental for you.

    Is breakfast offered at The Chen Melbourne - Art Series?

    Adults can enjoy breakfast offered with an additional charge of 25 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What is the smoking policy at The Chen Melbourne - Art Series?

    The Chen Melbourne - Art Series does not permit smoking in any of its rooms or indoor areas.

    See map
    Explore the neighborhood

    What people love about The Chen Melbourne - Art Series

    • 8.8

      Excellent

      "I had a young child with me so the pool was great."

      Simone

      |

      13 December 2020

    • 9.6

      Exceptional
      Location

      "Location is super convenient to shops, transport."

      Rebecca

      |

      12 June 2019

    • 10.0

      Exceptional
      Spaciousness

      "Very spacious room with two queen size bed."

      LIANGCHAO

      |

      7 November 2019

    Property ranking|Compared to 3,100 Melbourne properties
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    Value for money score
    8.8/10
    Cheapest price score
    Service score
    8.8/10
    Cleanliness score
    9/10
    Better than
    98
    %
    of Melbourne properties
    Better than
    98
    %
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    Better than
    97
    %
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    Better than
    97
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    Overall rating:

    8.7

    Excellent
    1,402 reviews
    Cleanliness
    8.9
    Facilities
    8.5
    Location
    8.7
    Read all reviews >
    What travelers say they love:
    Rooftop area is lovely and there is a pool area too.
    Joanne from Australia
    Couple
    More about The Chen Melbourne - Art Series

    More about The Chen Melbourne - Art Series

    Located in the Box Hill area, Art Series - The Chen is the ideal point of departure for your excursions in Melbourne. The excitement of the city center is only away. With its convenient location, the property offers easy access to the city's must-see destinations.

    Mantra Group is renowned for its quality services and friendly staff, and Art Series - The Chen lives up to expectations. To name a few of the property's facilities, there are free Wi-Fi in all rooms.

    The property's accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find air conditioning, balcony/terrace, blackout curtains, satellite/cable TV, hair dryer. The property's host of recreational offerings ensures you have plenty to do during your stay. Art Series - The Chen is your one-stop destination for quality accommodation in Melbourne.

    Show less
    Amenities and facilities
    Excellent
    Facilities

    8.5

    Most talked about facilities

    Swimming Pool

    8 mentions

    Housekeeping

    6 mentions

    Car Park

    1 mention

    Languages spoken

    • English

    Internet access

    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Golf course [on-site]
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Tours

    Cleanliness and safety

    • First aid kit
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Safe dining setup
    • Staff trained in safety protocol

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Kitchen
    • Restaurants
    • Room service

    Services and conveniences

    • Concierge
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Luggage storage
    • Smoke-free property
    • Smoking area
    • Wheelchair accessible

    For the kids

    • Family room

    Access

    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Airport transfer
    • Car park [charges apply]
    • Car park [nearby]
    • Rental car
    Food and dining
    Breakfast options
    • Full English/Irish
    Location
    850 Whitehorse Rd, Box Hill, Melbourne, Australia, 3128
    Excellent
    Location

    8.7

    Public transportation

    • Box Hill
      420 m
    • Mont Albert
      1.1 km

    Airports

    • Essendon Airport (MEB)
      21.9 km 40 min drive

    Hospital or clinic

    • Epworth Eastern Private Hospital
      310 m

    Convenience store

    • Coles Express
      1.9 km

    Cash withdrawal

    • ATM
      120 m 1 min walk
    What's nearby

    Popular landmarks

    • Melbourne Cricket Ground (MCG)
      12.0 km
    • Royal Botanic Gardens Victoria
      12.6 km
    • Shrine of Remembrance
      12.8 km
    • Melbourne Museum
      13.0 km
    • National Gallery of Victoria
      13.1 km
    • Block Arcade
      13.5 km
    • Eureka Skydeck
      13.5 km
    • SEA LIFE Melbourne Aquarium
      14.1 km
    • Queen Victoria Market
      14.2 km
    • Melbourne Zoo
      15.1 km

    Nearby landmarks

    • Henry Bolte Memorial
      280 m
    • Dorevitch Pathology 3rd floor
      310 m
    • Epworth Eastern Private Hospital
      310 m
    • Box Hill Mall Medical Centre
      350 m
    • After Hours GP Clinic
      350 m
    • Box Hill Mall
      380 m
    • Box Hill
      420 m
    • Box Hill Hospital
      440 m
    • Box Hill Gardens
      440 m
    • Kingsley Gardens
      480 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • To access the property, the drop-off is located on the corner of Whitehorse and Nelson street with accessible parking via Fairbank lane.
    • Parking is limited and is on a first come, first served basis. The entrance is at the first boom gate nearby Nelson Road on Fairbank Lane. Guests are able to contact the property via the intercom at the boom gate. For further queries, please contact the property directly.
    • Car Park Fees: Self-park $9 per day. Valet parking $21 per day.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until11:00

    Extras

    • Breakfast charge (unless included in room price)25 AUD

    The property

    • Number of rooms 100

    Reviews of The Chen Melbourne - Art Series from real guests

    Provided by verified guests of Agoda
    8.7
    /
    10
    Cleanliness8.9
    Facilities8.5
    Location8.7
    Service8.8
    Value for money8.7
    High score for Melbourne
    Rating
    9+ Exceptional (62)
    8-9 Excellent (14)
    7-8 Very Good (13)
    6-7 Good (7)
    <6 Below Expectation (9)
    Time of the year
    Mar - May (26)
    Jun - Aug (18)
    Sep - Nov (28)
    Dec - Feb (33)
    Don't miss out!Users are booking a place in Melbourne every 23 minutes on Agoda.com
    All guests (300)
    All room types
    All languages

    Show reviews that mention 

    Showing 105 verified guest comments
    12345
    8.4
    Excellent
    Yolanda from United States
    Couple
    Studio Suite Queens
    Stayed 2 nights in May 2019

    Great Value for a great space”

    We enjoyed our stay at the Chen. Apparently, it's named after the artist that the hotel features...see contemporary art pieces in the rooms, hallways and lobby. Great artworks!...the room was spacious and there was coffee and tea, and upmarket toiletries...super clean everywhere!

    Reviewed July 23, 2019

    See room deals

    10.0
    Exceptional
    Xavier from Australia
    Business traveler
    Studio Suite Queens
    Stayed 1 night in March 2019

    Very comfortable stay at The Chen”

    Checked in late at last minute notice. The bed was extremely comfortable. Received a wakeup call reminder as I had a flight early in the morning. Show pressure was great. Everything exceeded expectations. Well done.

    Reviewed July 21, 2019

    See room deals

    10.0
    Exceptional
    CHEN from Taiwan
    Family with teens
    Studio Suite Queens
    Stayed 3 nights in March 2019

    Perfect Stay”

    This is our 10 years wedding anniversary, and the hotel prepare a white wine and gift for us. The room is very large and comfortable, the swimming pool is also great at the roof that you can see the Melbourne city view.

    Reviewed July 11, 2019

    See room deals

    9.2
    Exceptional
    Helena from Australia
    Family with young children
    Studio Suite Queens
    Stayed 3 nights in June 2019

    Great location”

    Stay here for Nunawading Basketball, They give Powerade for the players. Friendly & helpful staffs. Great location for us, few steps to box hill shopping plaza. Some Shop are open until 11pm. If you like asian food/snack, here’s perfect place to stay. Coins laundry also available: 1 washer & 1 dryer only. Clean your room & rubbish everyday, no change bath towels. Pay for daily car parking & Limited car space :(

    Reviewed June 11, 2019

    See room deals

    9.6
    Exceptional
    Rebecca from Australia
    Solo traveler
    Deluxe Studio Suite with Balcony
    Stayed 4 nights in May 2019

    Pure excellence”

    The hotel is beautiful - clean, fresh, stunning artwork everywhere. The room was huge, comfortable, clean and quiet. The staff were exceptional and made me feel valued. Parking was easy and relatively cheap. The rooftop pool is stunning. Location is super convenient to shops, transport. My only minor and unrealistic quibble is that I wish it were cheaper so I could stay here all the time. Fantastic place to stay.

    Reviewed June 12, 2019

    See room deals

    7.2
    Very good
    Cameron from Australia
    Business traveler
    Chen Twin with Two Queen Beds
    Stayed 2 nights in May 2019

    Great front desk staff & rooms but room staff very lazy ”

    Been a regular at this hotel for a long time, front desk staff are amazing as well as rooms always great. Disappointingly though the room servicing staff now have poor service standards, cleaning equipment left in rooms numerous times & towels left on floor which is really lazy service.

    Reviewed May 12, 2019

    See room deals

    9.2
    Exceptional
    S. from Bangladesh
    Family with teens
    Studio Suite Queens
    Stayed 3 nights in January 2019

    New and very nice hotel at a very reasonable price.”

    Everything is good about this hotel. New hotel, nice 4* standard facility, good staff and very reasonable price. The only thing is it's around 30 minutes drive from main city. But that didn't create any problem for us. The room was a bit tight for 4 of us but nobody expect more than it. Most hotels don't allow 4 persons in single room but they had this option - it was good for us that all family members could stay in 1 room.

    Reviewed January 08, 2019

    See room deals

    8.4
    Excellent
    Yeap from Malaysia
    Family with young children
    Studio Suite Queens
    Stayed 3 nights in December 2018

    Good location”

    Just outside the hotel and very near big supermarket and shopping mall. A lot of variety food around the area. Not so near CBD, around 15minutes drive if not traffic. Hotel very clean but a bit limited space. Swimming pool on roof very cool and windy, cannot even swimming on summer time.

    Reviewed December 23, 2018

    See room deals

    10.0
    Exceptional
    Marcella from Australia
    Couple
    Studio Suite Balcony
    Stayed 2 nights in December 2018

    We loved the Chen”

    Me and my partner stayed here two nights after we got married. The rooms are huge and comfy and the location is fantastic for cruising the Box Hill restaurant scene. Free parking is a huge plus and their roof top pool is stunning! We loved creating our own little piece of art and appreciated a late check out and bottle of prosecco for our wedding. Would stay again.

    Reviewed December 17, 2018

    See room deals

    9.2
    Exceptional
    Norris from New Zealand
    Family with young children
    Studio Suite Queens
    Stayed 4 nights in May 2019

    Exceptional”

    Great location, close to shopping malls and tram station. Tidy modern room and the staff were very helpful! Would definitely come back.

    Reviewed May 26, 2019

    See room deals

    9.2
    Exceptional
    xian from Singapore
    Solo traveler
    Studio Suite
    Stayed 3 nights in June 2018

    Awesome stay with art series hotel”

    Is far from the city but is conveniently connected through tram and train. Nice bed and nicely decorated room. The only cons is that no complementary drinks are given and personally I found that the water pressure of the shower is insufficient..

    Reviewed June 08, 2018

    See room deals

    10.0
    Exceptional
    Mercedes from Australia
    Solo traveler
    Studio Suite Queens
    Stayed 2 nights in May 2018

    Lovely hotel ”

    Lovely hotel and great staff. Signage in the free under hotel parking area is awful, but I was told new signs were being put up this week. Loved the bright artwork all over the hotel. View from the roof top BBQ area is wonderful.

    Reviewed May 22, 2018

    See room deals

    6.8
    Good
    Diana from Australia
    Solo traveler
    Deluxe Studio Suite with Balcony
    Stayed 6 nights in June 2019

    Good”

    Terrible art work on the wall , also the swimming shouldn’t be opened if the lights is not on , I got tripped at the swimming pool at night and run to the hospital and got 2 stitches. But the staffs are so lovely !

    Reviewed June 09, 2019

    See room deals

    5.6
    Eugene from Singapore
    Group
    Studio Suite Queens
    Stayed 3 nights in December 2018

    Dirty”

    It was weird that you have to walk through the building’s dumpster heap from the car park to the lobby. The lobby smelled of rubbish too. Rooms were clean upon arrival but were not cleaned well by room service on a daily basis. Layout of hotel is confusing when you want to get to the gym or pool. No clear signage and you constantly have to ask hotel staff for help.

    Reviewed December 31, 2018

    See room deals

    9.2
    Exceptional
    lisa from Australia
    Family with teens
    Studio Suite Queens
    Stayed 2 nights in December 2018

    Comfort and more . ”

    The hotel pool was the highlight but it takes some time finding your way . The staff were extremly friendly and professional and their training was put to the test when the Hotel had an emergency on a very hot nite . The room was extremly quite and comfortable . The only negative was no Bath only shower. Being very close to shops and supermarket was fantastic . Car parking was a bit of a hit and miss as we had to park opposite and pay as no room at hotel parking . One point to mention is that having the train station very close makes getting into the city very convenient and relaxing . Look forward in staying again .

    Reviewed December 29, 2018

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    7.2
    Very good
    Norhanim from Malaysia
    Family with young children
    Studio Suite Queens
    Stayed 1 night in December 2018

    Overated & average”

    Nothing special in this hotel. It does have art collection but we do not stay in a hotel for the art but rather the facilities, location & service. No complaint on the service but comparing the rate with location & facilities, there is nothing excellent as in the review.

    Reviewed December 11, 2018

    See room deals

    9.2
    Exceptional
    Hwee from Singapore
    Group
    Studio Suite Queens
    Stayed 2 nights in November 2018

    Great that it’s near asian food!”

    Prior to arrival, we didn’t know that it’s very near eateries with asian food! it was awesome because we had cravings for rice, noodles and soup. For our group’s entire trip, we had the most comfortable stay at the Chen’s because the toilet was spacious, even have a sink at the room area with small kitchenette! Very thoughtful. Room for improvement - Just the kettle was very dirty (we got it changed and it was all well), and we couldn’t locate the swimming pool (sad...). Perhaps there could be more info or signage about it. Overall, i will still consider the Chen’s for next Melbourne visit. ;)

    Reviewed December 07, 2018

    See room deals

    7.6
    Very good
    Prithiviraj from Australia
    Couple
    Studio Suite Queens
    Stayed 1 night in August 2018

    All Good except car park.”

    Car park fee is same as other car parks places. You could discount or give free car park for your hotel guest. we staying at your place, if you cant provide a free car park or reasonable price for you car park is quite shame. you can do in the name of business but basic sense must be there. Other than that everything is perfect.

    Reviewed September 27, 2018

    See room deals

    8.4
    Excellent
    Lung from Hong Kong SAR, China
    Couple
    Studio Suite Queens
    Stayed 4 nights in April 2019

    Excellent”

    Good price and service

    Reviewed April 14, 2019

    See room deals

    7.2
    Very good
    Eunjin from Australia
    Family with teens
    Studio Suite Queens
    Stayed 2 nights in January 2019

    Very good”

    Reception should be more friendly.

    Reviewed July 01, 2019

    See room deals

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