Art Series - The Chen
HD Image
 Art Series - The Chen
Interior view Art Series - The Chen
Swimming pool [outdoor] Art Series - The Chen
See all 33 photos
Removed from saved list
8.8
Excellent
/10
(1168 reviews)See what guests said
See map
8.7
Excellent
Location rating score
Excellent location
  • Melbourne Cricket Ground11.86 km
  • Shrine of Remembrance12.8 km
  • Melbourne Museum13 km
  • National Gallery of Victoria13.1 km
  • Federation Square13.11 km
  • Old Melbourne Gaol13.46 km
  • State Library of Victoria13.47 km
  • Emporium Melbourne13.59 km
  • Melbourne Aquarium14.05 km
  • Queen Victoria Market14.25 km
  • Free Wi-Fi

    Art Series - The Chen

    850 Whitehorse Rd, Box Hill, Melbourne, Australia, 3128 - See map

    5 travelers are looking at this property right now

    Book now before it's too late!

    "The staff were extremly friendly and professional and their training was put to the test when the Hotel had an emergency on a very hot nite ."
    lisa - 29 December 2018
    Exceptional reputation
    Recommended by 96% of guests
    Exceptional cleanliness
    9.0 rating for cleanliness
    Excellent service
    8.8 rating for service
    Excellent facilities on premise
    8.6 facilities on premise
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Fitness center

    • Elevator

    • Coffee shop

    Cheaper than 99% of all properties in Melbourne in the last 24 hoursCompared to 6,142 Melbourne properties at Agoda for various dates
    Property ranking|Compared to 6,142 Melbourne properties
    See all rankings
    Value for money score
    8.8/10
    Service score
    8.8/10
    Cleanliness score
    9.0/10
    Cheapest price score
    Better than
    99
    %
    of Melbourne properties
    Better than
    99
    %
    of Melbourne properties
    Better than
    99
    %
    of Melbourne properties
    Better than
    99
    %
    of Melbourne properties
    Value for money8.8
    Location rating8.7
    Nearest airportEssendon Airport (MEB)
    Distance to airport21.9 km

    Rooms available at Art Series - The Chen

    Deluxe Studio Suite with Balcony
    Deluxe Studio Suite with Balcony
    ...
    • Balcony/terrace
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe Studio Suite
    Deluxe Studio Suite
    ...
    • Non-smoking
    • Shower
    • 1 king bed
    Enter dates to see prices
    Two-Bedroom Deluxe Interconnecting Suite
    Two-Bedroom Deluxe Interconnecting Suite
    ...
    • Room size: 58 m²/624 ft²
    • 2 bedrooms
    • 1 king bed or 1 king bed
    Enter dates to see prices
    Studio Suite
    Studio Suite
    ...
    • Non-smoking
    • Shower
    • 1 king bed
    Enter dates to see prices
    Studio Suite Balcony
    Studio Suite Balcony
    ...
    • Balcony/terrace
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Studio Suite Queens
    Studio Suite Queens
    ...
    • Shower
    • 2 queen beds
    Enter dates to see prices
    Deluxe 2 Bedroom Suite
    Deluxe 2 Bedroom Suite
    ...
    • 2 bedrooms
    • 1 king bed & 1 king bed
    Enter dates to see prices
    Studio Balcony Suite
    Studio Balcony Suite
    ...
    • Shower
    Enter dates to see prices
    Studio Suite Twin
    Studio Suite Twin
    ...
    • Shower
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices

    What people love about Art Series - The Chen

    • 10.0
      Exceptional

      "Great hotel with very comfy bed & great facilities."

      Cameron

      |

      17 March 2018

    • 10.0
      Exceptional

      "This place is fantastic and just super new!"

      Ashwinsekar

      |

      24 November 2017

    • 9.2
      Exceptional

      "New hotel, nice 4* standard facility, good staff and very reasonable price."

      S. N.

      |

      8 January 2019

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Art Series - The Chen

    More about Art Series - The Chen

    8.4
    Excellent

    "Just outside the hotel and very near big supermarket and sho..."

    Yeap

    |

    23 December 2018

    An overview

    Show less

    Most talked about facilities

    Swimming Pool
    8 mentions
    Housekeeping
    6 mentions
    Car Park

    What they offer

    9.2
    Exceptional

    "Everything is good about this hotel."

    S. N.

    |

    8 January 2019

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Full English/Irish

    Nearby restaurants

    Australian cuisine
    Australian cuisine
    Axil Cafe
    7.4 km Australian, Cafe
    Cocoa Patisserie
    7.8 km Australian
    The Orchard
    9.9 km Australian
    Asian cuisine
    Asian cuisine
    Madam Kwong's Kitchen
    700 m Asian, Chinese, Malaysian
    The Palms
    5.4 km Asian
    Celadon Thai Cafe
    6.0 km Asian, Thai

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Art Series - The Chen from real guests

    Overall rating
    8.8
    Excellent
    From 1168 reviews
    Provided by verified guests of
    Agoda Reviews (211)Booking.com Reviews (957)
    Rating via Agoda8.8
    /
    10
    Cleanliness9.0
    Facilities8.6
    Location8.7
    Service8.8
    Value for money8.8
    High score for Melbourne
    Rating
    9+ Exceptional (45)
    8-9 Excellent (10)
    7-8 Very Good (10)
    6-7 Good (4)
    <6 Below Expectation (5)
    Time of the year
    Mar - May (16)
    Jun - Aug (17)
    Sep - Nov (24)
    Dec - Feb (17)
    All guests (211)
    All room types
    All languages

    Show reviews that mention 

    Showing 74 verified guest comments
    1234
    8.4
    Excellent
    Yolanda from United States
    Couple
    Studio Suite Queens
    Stayed 2 nights in May 2019

    Great Value for a great space”

    We enjoyed our stay at the Chen. Apparently, it's named after the artist that the hotel features...see contemporary art pieces in the rooms, hallways and lobby. Great artworks!...the room was spacious and there was coffee and tea, and upmarket toiletries...super clean everywhere!

    Reviewed July 23, 2019
    10.0
    Exceptional
    Xavier from Australia
    Business traveler
    Studio Suite Queens
    Stayed 1 night in March 2019

    Very comfortable stay at The Chen”

    Checked in late at last minute notice. The bed was extremely comfortable. Received a wakeup call reminder as I had a flight early in the morning. Show pressure was great. Everything exceeded expectations. Well done.

    Reviewed July 21, 2019
    10.0
    Exceptional
    CHEN from Taiwan
    Family with teens
    Studio Suite Queens
    Stayed 3 nights in March 2019

    Perfect Stay”

    This is our 10 years wedding anniversary, and the hotel prepare a white wine and gift for us. The room is very large and comfortable, the swimming pool is also great at the roof that you can see the Melbourne city view.

    Reviewed July 11, 2019
    9.2
    Exceptional
    Helena from Australia
    Family with young children
    Studio Suite Queens
    Stayed 3 nights in June 2019

    Great location”

    Stay here for Nunawading Basketball, They give Powerade for the players. Friendly & helpful staffs. Great location for us, few steps to box hill shopping plaza. Some Shop are open until 11pm. If you like asian food/snack, here’s perfect place to stay. Coins laundry also available: 1 washer & 1 dryer only. Clean your room & rubbish everyday, no change bath towels. Pay for daily car parking & Limited car space :(

    Reviewed June 11, 2019
    9.6
    Exceptional
    Rebecca from Australia
    Solo traveler
    Deluxe Studio Suite with Balcony
    Stayed 4 nights in May 2019

    Pure excellence”

    The hotel is beautiful - clean, fresh, stunning artwork everywhere. The room was huge, comfortable, clean and quiet. The staff were exceptional and made me feel valued. Parking was easy and relatively cheap. The rooftop pool is stunning. Location is super convenient to shops, transport. My only minor and unrealistic quibble is that I wish it were cheaper so I could stay here all the time. Fantastic place to stay.

    Reviewed June 12, 2019
    7.2
    Very good
    Cameron from Australia
    Business traveler
    Studio Suite Queens
    Stayed 2 nights in May 2019

    Great front desk staff & rooms but room staff very lazy ”

    Been a regular at this hotel for a long time, front desk staff are amazing as well as rooms always great. Disappointingly though the room servicing staff now have poor service standards, cleaning equipment left in rooms numerous times & towels left on floor which is really lazy service.

    Reviewed May 12, 2019
    9.2
    Exceptional
    S. from Bangladesh
    Family with teens
    Studio Suite Queens
    Stayed 3 nights in January 2019

    New and very nice hotel at a very reasonable price.”

    Everything is good about this hotel. New hotel, nice 4* standard facility, good staff and very reasonable price. The only thing is it's around 30 minutes drive from main city. But that didn't create any problem for us. The room was a bit tight for 4 of us but nobody expect more than it. Most hotels don't allow 4 persons in single room but they had this option - it was good for us that all family members could stay in 1 room.

    Reviewed January 08, 2019
    8.4
    Excellent
    Yeap from Malaysia
    Family with young children
    Studio Suite Queens
    Stayed 3 nights in December 2018

    Good location”

    Just outside the hotel and very near big supermarket and shopping mall. A lot of variety food around the area. Not so near CBD, around 15minutes drive if not traffic. Hotel very clean but a bit limited space. Swimming pool on roof very cool and windy, cannot even swimming on summer time.

    Reviewed December 23, 2018
    10.0
    Exceptional
    Marcella from Australia
    Couple
    Studio Suite Balcony
    Stayed 2 nights in December 2018

    We loved the Chen”

    Me and my partner stayed here two nights after we got married. The rooms are huge and comfy and the location is fantastic for cruising the Box Hill restaurant scene. Free parking is a huge plus and their roof top pool is stunning! We loved creating our own little piece of art and appreciated a late check out and bottle of prosecco for our wedding. Would stay again.

    Reviewed December 17, 2018
    9.2
    Exceptional
    Norris from New Zealand
    Family with young children
    Studio Suite Queens
    Stayed 4 nights in May 2019

    Exceptional”

    Great location, close to shopping malls and tram station. Tidy modern room and the staff were very helpful! Would definitely come back.

    Reviewed May 26, 2019
    9.2
    Exceptional
    xian from Singapore
    Solo traveler
    Studio Suite
    Stayed 3 nights in June 2018

    Awesome stay with art series hotel”

    Is far from the city but is conveniently connected through tram and train. Nice bed and nicely decorated room. The only cons is that no complementary drinks are given and personally I found that the water pressure of the shower is insufficient..

    Reviewed June 08, 2018
    10.0
    Exceptional
    Mercedes from Australia
    Solo traveler
    Studio Suite Queens
    Stayed 2 nights in May 2018

    Lovely hotel ”

    Lovely hotel and great staff. Signage in the free under hotel parking area is awful, but I was told new signs were being put up this week. Loved the bright artwork all over the hotel. View from the roof top BBQ area is wonderful.

    Reviewed May 22, 2018
    6.8
    Good
    Diana from Australia
    Solo traveler
    Deluxe Studio Suite with Balcony
    Stayed 6 nights in June 2019

    Good”

    Terrible art work on the wall , also the swimming shouldn’t be opened if the lights is not on , I got tripped at the swimming pool at night and run to the hospital and got 2 stitches. But the staffs are so lovely !

    Reviewed June 09, 2019
    5.6
    Eugene from Singapore
    Group
    Studio Suite Queens
    Stayed 3 nights in December 2018

    Dirty”

    It was weird that you have to walk through the building’s dumpster heap from the car park to the lobby. The lobby smelled of rubbish too. Rooms were clean upon arrival but were not cleaned well by room service on a daily basis. Layout of hotel is confusing when you want to get to the gym or pool. No clear signage and you constantly have to ask hotel staff for help.

    Reviewed December 31, 2018
    9.2
    Exceptional
    lisa from Australia
    Family with teens
    Studio Suite Queens
    Stayed 2 nights in December 2018

    Comfort and more . ”

    The hotel pool was the highlight but it takes some time finding your way . The staff were extremly friendly and professional and their training was put to the test when the Hotel had an emergency on a very hot nite . The room was extremly quite and comfortable . The only negative was no Bath only shower. Being very close to shops and supermarket was fantastic . Car parking was a bit of a hit and miss as we had to park opposite and pay as no room at hotel parking . One point to mention is that having the train station very close makes getting into the city very convenient and relaxing . Look forward in staying again .

    Reviewed December 29, 2018
    7.2
    Very good
    Norhanim from Malaysia
    Family with young children
    Studio Suite Queens
    Stayed 1 night in December 2018

    Overated & average”

    Nothing special in this hotel. It does have art collection but we do not stay in a hotel for the art but rather the facilities, location & service. No complaint on the service but comparing the rate with location & facilities, there is nothing excellent as in the review.

    Reviewed December 11, 2018
    9.2
    Exceptional
    Hwee from Singapore
    Group
    Studio Suite Queens
    Stayed 2 nights in November 2018

    Great that it’s near asian food!”

    Prior to arrival, we didn’t know that it’s very near eateries with asian food! it was awesome because we had cravings for rice, noodles and soup. For our group’s entire trip, we had the most comfortable stay at the Chen’s because the toilet was spacious, even have a sink at the room area with small kitchenette! Very thoughtful. Room for improvement - Just the kettle was very dirty (we got it changed and it was all well), and we couldn’t locate the swimming pool (sad...). Perhaps there could be more info or signage about it. Overall, i will still consider the Chen’s for next Melbourne visit. ;)

    Reviewed December 07, 2018
    7.6
    Very good
    Prithiviraj from Australia
    Couple
    Studio Suite Queens
    Stayed 1 night in August 2018

    All Good except car park.”

    Car park fee is same as other car parks places. You could discount or give free car park for your hotel guest. we staying at your place, if you cant provide a free car park or reasonable price for you car park is quite shame. you can do in the name of business but basic sense must be there. Other than that everything is perfect.

    Reviewed September 27, 2018
    8.4
    Excellent
    Lung from Hong Kong
    Couple
    Studio Suite Queens
    Stayed 4 nights in April 2019

    Excellent”

    Good price and service

    Reviewed April 14, 2019
    7.2
    Very good
    Eunjin from Australia
    Family with teens
    Studio Suite Queens
    Stayed 2 nights in January 2019

    Very good”

    Reception should be more friendly.

    Reviewed July 01, 2019
    1234
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Art Series - The Chen
    |Excellent 8.8
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Melbourne Cricket Ground