Best Western Ipswich Hotel

Best Western Ipswich Hotel

Old London Road Copdock, Copdock, Copdock, United Kingdom, IP8 3JD
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Twin Room Best Western Ipswich Hotel
Twin Room
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    Interior view Best Western Ipswich Hotel
    Ballroom Best Western Ipswich Hotel
    Ballroom Best Western Ipswich Hotel
    Double Room - Guestroom Best Western Ipswich Hotel
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    Exterior view Best Western Ipswich Hotel

    Guest reviews

    7.4
    Very good
    /10
    (39 reviews)See what guests said
    7.8
    Very good service

    Property highlights

    • Free Wi-Fi in all rooms!

    • Room service [24-hour]

    • Bar

    • Garden

    This property is in high demand!Last booked 7 hours ago
    Very good
    Location
    7.4
    See map
    Very good location
    Value for money7.7
    Distance to city center4 miles
    Location rating7.4
    Select your room
    Double Room
    Double Room
    ...
    • Room size: 28 m²/301 ft²
    • Garden view
    • 3 single beds and 1 double ...
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    Twin Room
    Twin Room
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 2 single beds
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    Family Room (2 Adults & 1 Child)
    Family Room (2 Adults & 1 Child)
    ...
    • Room size: 25 m²/269 ft²
    • Pool view
    • 1 single bed and 1 double b...
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    Superior Double Room
    Superior Double Room
    ...
    • Room size: 28 m²/301 ft²
    • 1 double bed
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    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 28 m²/301 ft²
    • 2 single beds
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    Family Room with Double and Single Beds
    Family Room with Double and Single Beds
    ...
    • Room size: 25 m²/269 ft²
    • 1 single bed and 1 double b...
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    Family Room
    Family Room
    ...
    • Room size: 25 m²/269 ft²
    • 1 single bed and 1 double b...
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    Family Room - Disability Access
    Family Room - Disability Access
    ...
    • Room size: 25 m²/269 ft²
    • 1 single bed and 1 double b...
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    Executive Double Room
    Executive Double Room
    ...
    • Room size: 28 m²/301 ft²
    • 1 double bed
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    1 Double 1 Single, Non-Smoking, Disabled Adapted Room
    1 Double 1 Single, Non-Smoking, Disabled Adapted Room
    ...
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      More about Best Western Ipswich Hotel

      More about Best Western Ipswich Hotel

      An overview

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      What they offer

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      Real reviews from real guests

      Agoda Reviews (39)Booking.com Reviews (998)
      7.4
      /
      10
      Very good
      Cleanliness7.6
      Facilities6.8
      Location7.4
      Room comfort and quality7.1
      Service7.8
      Value for money7.7
      Provided by verified guests of Agoda
      All guests (39)
      All room types
      Showing 18 verified guest comments
      6.8
      Good
      Paul from United Kingdom
      Business traveler
      Double Room
      Stayed 1 night in December 2018
      Good Value”
      This 4* Hotel is looking very dated. It is located in a quiet area, with no facilities nearby. The restaurant was completely empty, so we had a bar meal in the end, which was okay. The staff were pleasant enough, and the rooms were tidy. I would recommend this to a friend, but there has been little investment in this property for some time?
      Reviewed January 02, 2019
      4.0
      Mei from United Kingdom
      Couple
      Double Room
      Stayed 2 nights in October 2018
      Under standard hotel, dirty dishes and cutlery have leftover food and grease - unacceptable. Avoid ”
      Most staff are very friendly. They could not locate my booking but manage to offer a ground floor room. However it was near the bar area and we could see there was a wedding on and notice for other events in the evenings. Therefore we accepted a lower standard room. We are glad as other guests said it was noise in the main building in the evenings. The food offered in the breakfast was of little choice. The pastries were hard, only sliced bread (no bread rolls) available. Only eggs provided were fried eggs. There were leftover food on the dinner plates ! Out of five of the dishes I rejected four and put them one side. I could see there are circular round marks on them as they were cleaned by hand. Side plates for toast had leftover eggs and bits on them as well. When I used the knives on our table I could see grease marks on them running vertically. I thought they were water marks but I ran my finger across marks they were grease. I had to dip them in hot water before using.
      Reviewed October 29, 2018
      7.6
      Very good
      Elita from United Kingdom
      Couple
      Superior Double Room
      Stayed 1 night in October 2018
      Good hotel, spacious room ”
      Hotel has been nicely decorated. Our room was spacious, very comfy bed. The only down side was breakfast. As we stayed on Friday night next morning breakfast was very busy, staff was really struggling. When I asked could I get a cappuccino, I was told, that unfortunately not today. ..
      Reviewed October 25, 2018
      10.0
      Exceptional
      Linda from United Kingdom
      Couple
      Double Room
      Stayed 1 night in October 2017
      Exceptional”
      Lovely comfortable hotel , homely feel to it , spotlessly clean , made us very welcome
      Reviewed October 21, 2017
      2.0
      Dani from United Kingdom
      Business traveler
      Twin Room
      Stayed 1 night in June 2017
      Vile , dirty -awful !!!! ”
      How this hotel is still open I do not know -there was blood in my bed !! Along with hairs ... asked to change room but the next was not much better .. dirty floors .. not cleaned .. dead insects .. awful
      Reviewed June 26, 2017
      4.0
      Graham from United Kingdom
      Solo traveler
      Double Room
      Stayed 1 night in April 2017
      Room small. Television small shower disgusting. Broken latch on window. Carpet threadbare. ”
      Wallpaper peeling off near the lift overall shabby. Reception looks nice that's about it . Food very expensive. Disappointed will not stay here again
      Reviewed April 26, 2017
      7.2
      Very good
      Gavin from United Kingdom
      Couple
      Double Room
      Stayed 1 night in April 2017
      stayed in room 307 turns out above kitchen very noisy until kitchen closed at 10.30”
      Room was noisy above kitchen area. Staff shouting and banging. Bathroom could do with double glazing to reduce noise. Also door closers in corridor needs adjusting as they bang closed very loudly.
      Reviewed April 07, 2017
      8.4
      Excellent
      eric from United Kingdom
      Couple
      Double Room
      Stayed 1 night in April 2016
      Everything we needed. Postcode advised was slightly misleading meaning it was difficult to find from certain directions. Should make additional parking more obvious.”
      Also staff need to advise guests not to put room keys near mobiles as it invalidates them. Rooms nice and big if a little dated.
      Reviewed May 02, 2016
      5.6
      Rachel from United Kingdom
      Business traveler
      Double Room
      Stayed 1 night in March 2016
      In need of refurbishment!”
      This was the worst night sleep I have had in a hotel. The Windows rattle in the frame so all through the night was a constant banging. The hotel is old and not maintained. Ceilings are dirty, air conditioning units in ceiling of dining room need cleaning and the carpets also need cleaning! On entering the hotel there is a stale old cooking smell. Rooms are a good size. Receptionist is pleasant but unkempt. Food at breakfast was freshly cooked and tasty.
      Reviewed March 04, 2016
      8.3
      Excellent
      FUMIAKI from Japan
      Business traveler
      Stayed 1 night in June 2014
      Quiet”
      Clean, Quiet, Comfortable
      Great. I couldn't use Wifi in the room. But I could use that at the lounge. The bar was nice and the staffs are kind. The room was very clean and quiet. This hotel is located in the quiet place, so the bus stop and train station are so far from there. But if you use taxi from Ipswich station, not so far. And in a sense, that's why this location is beautiful and quiet.
      Reviewed June 24, 2014
      6.0
      PHILIP from United Kingdom
      Group
      Stayed 2 nights in November 2013
      BASIC HOTEL”
      Available
      OK but the smell of food was as constant as the nice warm temperature. Nice staff fit for purpose hotel.
      Reviewed December 01, 2013
      6.0
      Stephen from United Kingdom
      Group
      Family Room (2 Adults & 1 Child)
      Stayed 2 nights in June 2013
      Nothing special: not great, but not bad either”
      Helpful and friendly staff. Location for Great East Swim.
      It is in need of some refurbishment: 80's styling and decor. The shower in my room was poor: a fixed head, difficult to control temperature, and unable to prevent taps from running at the same time. Only two sets of towels in the room on arrival, even though we booked three people. But everything clean, and staff were very good: helpful and friendly. A wedding party was making a lot of noise, but it didn't travel, the room was perfectly quiet.
      Reviewed June 27, 2013
      8.0
      Excellent
      Patricia from United Kingdom
      Solo traveler
      Double Room
      Stayed 2 nights in November 2012
      Quiet location ”
      Restaurant on site
      Have stayed at this hotel three times now and on two occasions have had to evacuate when the fire alarm has been activated - once at 2.30am - staff block problem and once a problem in the kitchen soon after my arrival. This is a good hotel with large and spacious rooms and friendly staff but prepared for evacuation!
      Reviewed December 10, 2012
      6.7
      Good
      Kevan from United Kingdom
      Solo traveler
      Stayed 1 night in October 2012
      excellent location for party at Village hall”
      bar & reception nice, dining room very spacious
      They hadnt apparently had communication from you about my booking, so checking in took longer than it should. i suppose i was fortunate it wasnt overly busy. cooked breakfast a bit mean, compared with other hotels stayed in recently, eg Holiday inn
      Reviewed October 10, 2012
      7.3
      Very good
      Stephen from United Kingdom
      Group
      Family Room (2 Adults & 1 Child)
      Stayed 2 nights in June 2012
      OK: nothing special, but clean and no complaints”
      Staff all pleasant, our room had lots of space
      stayed to take part in the great east swim: i think it is the nearest hotel or b&b for this event. the important things were all good: clean everywhere, pleasant staff, good parking, easy to find. one of my party watched the football on the large screen in the bar area, which was well set up. our room had lots of space. while i have no criticisms, neither is there anything inspired to praise. the decor is a bit 70's, the breakfast was hotel-standard and nothing special. we had to ask for towels for our third person (only two sets provided in a family room). but they were very quickly provided. will use it again if we go to next year's swim.
      Reviewed June 21, 2012
      10.0
      Exceptional
      Angie from United Kingdom
      Couple
      Double Room
      Stayed 1 night in May 2012
      Comfortable hotel with friendly staff”
      Welcoming Staff, Clean cosy rooms, Great Location
      only stayed one night but had no complaints. we were met with a welcoming smile at reception. room was clean and comfortable and quiet. the main restaurant was closed due to a function but a smaller room was open as a secondary dining room for guests so although we didn't use it we could have got a meal if required. we got back late but it was still possible to get a nightcap before retiring for the night and the staff were still busy returning the dining room to normal for breakfast the next morning. breakfast was first class with a varied selection and as checkout wasn't until 12 there was time to sit in the sun on the patio before taking our leave. would certainly stay here again
      Reviewed May 17, 2012
      6.3
      Good
      Docherty from United Kingdom
      Couple
      Twin Room
      Stayed 1 night in January 2012
      hotel ok annoyed had to pay an extra £20 for room”
      being with friends
      was annoyed having to pay and extra for room. My friends room was only a single when she booked a twin. They stayed in room 515 with was above the disabled toilet and didnt get any sleep because of the extractor fan in the toilet being on all night they contacted the duty manager who said it was been sorted but it wasnt. Due to lack of sleep the ordered 2 hot chocolated from room service and had to pay £7.50 which I think should have been waived. Would have perferred the breakfast to be all self service as the hotel was quite full and we had to wait for because of the waiter service (just my thoughts) I am sure others perferred it way.
      Reviewed February 01, 2012
      4.3
      Raymond from United Kingdom
      Couple
      Double Room
      Stayed 1 night in January 2012
      Disappointed”
      Staff
      Hotel room was very noisy due to disabled toilet generator/fan going off at various times making it impossible to sleep. Despite calling reception twice and them actually coming up to hear the noise themselves we did not get a good nights sleep.
      Reviewed February 01, 2012
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