Best Western Papilio Hotel
Best Western Papilio Hotel
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Guestroom Best Western Papilio Hotel

Guestroom

  • 1 super king bed
  • Room size: 56 m²/603 ft²
  • Shower
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Interior view Best Western Papilio Hotel
Interior view
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Interior view Best Western Papilio Hotel
Interior view
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Swimming pool Best Western Papilio Hotel
Swimming pool
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See map Best Western Papilio Hotel
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Very good
Location
7.9
See all 44 photos Best Western Papilio Hotel
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What guests are saying:
Good choice for 1 night staying in Surabaya.
Kawee from Thailand
Business traveler
The hotel is not in the center of the city. The building is adjacent to the apartment. Room is spacious and the bed is nice. Breakfast is OK
Maya from Indonesia
Solo traveler
goooooood
willyanto from Indonesia
Business traveler
NIce room and perfect area. ground floor have public restaurant such as A&W, etc.
Ari
Business traveler
breakfast option is a lot but the quality yet to improved
Wei from Malaysia
Group
pros : close to the airport nice hotel and facilities cons: took ages to get the adjacent 2nd room pool close early on Saturday night
Adhitya from Australia
Family with young children
Nice location, Great city view and friendly staff
pyae from Myanmar
Couple
i will recommend this hotel if anyone go to the surabaya . the staff so kindness , no problem with checkin checkout. the breakfast good . room so clean and nice . we both happy to stay there and we will stay again when we visit surabaya again 🤗
sofia from Malaysia
Couple
excellent !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Anny from Indonesia
Business traveler
From jakarta to Bali, we go pass by Surabaya and stay 1 night at this hotel, very clean, good staff and good price, the bed is also comfort, we will come back again if visit surabaya again. Very recommended hotel to stay
FEINI from Indonesia
Family with teens
2016

Best Western Papilio Hotel

Very good location
What's nearby?
Excellent
From 702 reviewsSee what guests said
8.1
/
10
Excellent room comfort and quality
8.4
Recommended by 89% of guests
Value for money8.3
Distance to city center4 km
Location rating7.9
Nearest airportJuanda International Airport (SUB)
Distance to airport8.1 km
89%

would recommend to a friend

Agoda Preferred Property

2016

Gold Circle Award Winner

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
8.4
Excellent
Room comfort & quality
This property is in high demand!Last booked 6 hours ago
Suite with City View
Suite with City View
...
  • Room size: 56 m²/603 ft²
  • Shower
  • 1 super king bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 king bed
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Deluxe Room with Queen Bed City View Non Smoking with Continental Breakfast
Deluxe Room with Queen Bed City View Non Smoking with Continental Breakfast
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Room with 2 Single Beds City View Non Smoking with Continental Breakfast
Superior Room with 2 Single Beds City View Non Smoking with Continental Breakfast
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Queen Room
Deluxe Queen Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Room with 2 Single Beds City View with Balcony Non Smoking with Continental Breakfast
Deluxe Room with 2 Single Beds City View with Balcony Non Smoking with Continental Breakfast
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Suite with King Bed Non Smoking with Continental Breakfast
Suite with King Bed Non Smoking with Continental Breakfast
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room with 2 Single Beds City View Smoking with Continental Breakfast
Deluxe Room with 2 Single Beds City View Smoking with Continental Breakfast
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Room with 2 Single Beds Non Smoking
Superior Room with 2 Single Beds Non Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
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More about Best Western Papilio Hotel

More about Best Western Papilio Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (702)Booking.com Reviews (373)
8.1
/
10
Cleanliness8.3
Facilities7.9
Location7.9
Room comfort and quality8.4
Service8.1
Value for money8.3
Provided by verified guests of Agoda
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Showing 468 verified guest comments
12345
9.2
Exceptional
Yin from Malaysia
Business traveler
Deluxe Room with Queen Bed City View Non Smoking with Continental Breakfast
Stayed 3 nights in October 2018
Friendly Staff and Clean Hotel”
Friendly and helpful staff upon check in and check out. Clean room and well maintained hotel. Breakfast variety is good but the taste could be improved.
Reviewed October 16, 2018
8.0
Excellent
Jessy from Indonesia
Business traveler
Superior Room with 2 Single Beds City View Non Smoking with Continental Breakfast
Stayed 1 night in October 2018
Very good”
Spent a night here for transit only. I arrived late at night and left early in the morning, so I didn't have a chance to enjoy the hotel facilities other than my room & the restaurant. Superior Room is spacious enough, clean & comfy. I need some technical help at midnight, and their personnels was ready to serve promptly. Their restaurant is quite large, pretty & comfortable. Breakfast has enough variants, with Indonesian, Asian & International choices of food, although their taste is so-so. Some improvements on their taste will be appreciated. All restaurant staff supposedly need to be ready to serve in their respective positions when breakfast time started (6 a.m) instead of coming late. Some of the servers should pay attention more to the guests instead of busy chatting and watching TV. I might stay here another time, but perhaps will take the room-only option.
Reviewed October 09, 2018
5.6
Ivano from Italy
Solo traveler
Superior Room with 2 Single Beds City View Non Smoking with Continental Breakfast
Stayed 1 night in October 2018
Disappointed how the service of this hotel change after one year ”
From my last stay at this hotel the service change . I arrive in the hotel and the staff was absend, no one can help to carry the 2 heavy bag into the room . They give me the corner room on 26 floor , was to much nosing from the next room . The Wi-Fi doesn't work at all and I call the reception to come and check but no one came . The breakfast was extremely full of people that everything finish and even wait for 20 minute , nobody refil the fruit . I can say that in 2017 I spend more than one month in this hotel and everything was fine , this time just one night and was really worst . I'll not chose this hotel anymore and I'll no recommend to anyone to stay there .
Reviewed October 08, 2018
5.6
Chong from Malaysia
Business traveler
Superior Room with 2 Single Beds Non Smoking
Stayed 1 night in August 2018
Above average”
Lift facilities need improvement ...waiting time too long
Reviewed August 30, 2018
8.0
Excellent
AIRINDARI from Indonesia
Business traveler
Stayed 1 night in February 2018
Good...”
Hotelnya bersih
Reviewed August 29, 2018
8.8
Excellent
Yonni from United Kingdom
Couple
Deluxe Room with Queen Bed City View Non Smoking with Continental Breakfast
Stayed 1 night in August 2018
Excellent”
Bit far out from city centre. Apart from that everything was amazing ✨
Reviewed August 14, 2018
8.4
Excellent
Tiong from Malaysia
Business traveler
Deluxe Double Room
Stayed 1 night in May 2018
GOOD”
overall satisfied. Keep up the good work ! = )
Reviewed August 01, 2018
8.0
Excellent
Normuhaini from Malaysia
Family with young children
Superior Room with 2 Single Beds City View Non Smoking with Continental Breakfast
Stayed 1 night in July 2018
Overall is good”
4 star hotel..so worth it..
Reviewed July 24, 2018
9.6
Exceptional
Taufiq from Malaysia
Group
Deluxe Twin Room
Stayed 3 nights in July 2018
Insufficient Lift ”
Everything was superb and their staff if very helpfull. The only thing is they only got 2 lifts to go upstairs. Maybe they should consider on this since they have more than 30 floors. It takes a bit long time to go upstairs or downstairs with only 2 lift.
Reviewed July 17, 2018
8.8
Excellent
Yulisa from Indonesia
Business traveler
Deluxe Room with 2 Single Beds City View Smoking with Continental Breakfast
Stayed 1 night in July 2018
Good hotel ”
Value for money Near to airport Easy to fina food on the near mall such as Royal plaza Good wifi connection
Reviewed July 11, 2018
7.2
Very good
Rian from Indonesia
Group
Deluxe Room with 2 Single Beds City View with Balcony Non Smoking with Continental Breakfast
Stayed 1 night in July 2018
Good Hotel”
Good hotel with various breakfast menu.
Reviewed July 11, 2018
8.0
Excellent
Ferrita from Indonesia
Family with young children
Deluxe Room with 2 Single Beds City View Non Smoking with Continental Breakfast
Stayed 1 night in June 2018
Overall is good”
taste of food please be improved
Reviewed June 16, 2018
9.2
Exceptional
Lina from Indonesia
Solo traveler
Deluxe Room with 2 Single Beds City View Smoking with Continental Breakfast
Stayed 2 nights in May 2018
Good hotel with reasonable price”
Good hotel woth reasonable price. Great breakfast provide...
Reviewed June 07, 2018
8.0
Excellent
AGUSTINO from Indonesia
Family with young children
Stayed 1 night in December 2017
good transit hotel in Dandles road ”
This hotel is very near to dandles road and make comfortable to transit here
Reviewed May 01, 2018
8.0
Excellent
JHON from Indonesia
Business traveler
Stayed 1 night in March 2018
ok”
breakfast ok, check in & check out cepat.
Reviewed April 20, 2018
7.6
Very good
Kamarulzaman from Singapore
Couple
Stayed 1 night in March 2018
Hotel distance away from main city”
Check-in was fast. Room was spacious big comes with sofa chair and toilet fitting with shower screen. Location of hotel is far away from main city of Surabaya. Hardly find any shopping mall in that area. Breakfast is normal, I give a rating of 3.5/5.
Reviewed April 11, 2018
10.0
Exceptional
Ricky from Indonesia
Business traveler
Stayed 1 night in March 2018
best”
best
Reviewed April 02, 2018
6.4
Good
budiman from Indonesia
Business traveler
Stayed 2 nights in March 2018
Need more elevator”
When the hotel occupancy is high especially with seminars or conference, really desperate waiting for the elevators which are only 2
Reviewed March 26, 2018
8.4
Excellent
Terence from Singapore
Couple
Stayed 3 nights in March 2018
Well trained and devoted staffs ”
Staffs in regardless of their role were extremely helpful and friendly. Shinta who was on duty at the counter even tried to use her personal phone to order dinner as my couldn't get through on a rainy evening. Her order didn't get through as well, but her kind and professional gesture to help using her personal phone really warm both my wife's and mine heart on a cold rainy evening. Keep up the good work and I will stay in your hotel if I were to visit the city again.
Reviewed March 19, 2018
9.6
Exceptional
Arie from Indonesia
Family with young children
Stayed 1 night in January 2018
Great location and breakfast”
I stayed one night with two children and wife. We enjoyed our stay, breakfast was okay. My kids also enjoyed swimming. Overall we had good experience.
Reviewed January 30, 2018
12345
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