Carlton Tower Hotel
Carlton Tower Hotel
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The Budget Single Room - Guestroom Carlton Tower Hotel
The Budget Single Room - Guestroom
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Lobby
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Lobby
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Interior view
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Excellent
Location
8.3
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What guests are saying:
They upgrade my room to suite for free,also there is free parking.
Hazza from United Arab Emirates
Couple
The room that was given to me was spacious and relaxing. I booked for a deluxe suite, yet i was given a creek-view room (probably it was because it was off-season). everything is also within reach.
Eldilyn from Philippines
Solo traveler
all the staph is good
ebrahim from Bahrain
Business traveler
The staff was very attentive to our needs and seemed genuinely interested in our comfort. Special thanks for Faye. Also central to all the major sites within the old city .Free good WiFi and valet parking. Highly Recommended.
Ashraf from United Arab Emirates
Family with young children
Good
Ahmed from Oman
Solo traveler
Fantastic location, very helpful staff and would definitely stay again and use Agoda to book again
Husseinali
Family with young children
great staff and service. a bit expensive for the amount of facilities offered
Wajid from United Kingdom
Couple
My only suggestion would be to offer an a la carte breakfast for those of us who do not want the large buffet breakfast.
Anna from United States
Couple
Upgraded free to creek view
RM from Singapore
Business traveler
Friendly staff, value for money, excellent spa, location, shopping area around.
Mohammed from Saudi Arabia
Solo traveler

Carlton Tower Hotel

Excellent location
- Inside city center
- What's nearby?
Very good
From 586 reviewsSee what guests said
7.6
/
10
Very good service
7.7
Value for money7.5
Distance to city center5.0 Km
Location rating8.3
Nearest airportDubai International Airport (DXB)
Distance to airport6.3 km
  • 200 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Dubai

Room choices
This property is in high demand!Last booked 8 hours ago | 6 travelers are looking at this property right now
Suite
Suite
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 super king bed and 1 sofa...
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Deluxe Room with Creek View
Deluxe Room with Creek View
...
  • Room size: 27 m²/291 ft²
  • Lake view
  • 1 king bed
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The Budget Single Room
The Budget Single Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
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Deluxe Twin Bed
Deluxe Twin Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
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Deluxe Double Bed
Deluxe Double Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed
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Suite With Views
Suite With Views
...
  • Room size: 180 m²/1938 ft²
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Double Superior
Double Superior
...
  • Room size: 170 m²/1830 ft²
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Single Superior
Single Superior
...
  • Room size: 170 m²/1830 ft²
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Double Deluxe With Views
Double Deluxe With Views
...
  • Shower
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Suite With Views
Suite With Views
...
  • Shower
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More about Carlton Tower Hotel

More about Carlton Tower Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Arabic cuisine
Arabic cuisine
Al Khayma at Dubai Marine Beach Resort
5.8 km Arabic, Halal, Lebanese
The Market Place
6.3 km Arabic, Asian, Halal
Vista Bar and Terrace
6.4 km Arabic, Bar, Contemporary
Mediterranean cuisine
Mediterranean cuisine
Samad Al Iraqi Restaurant
1.5 km Mediterranean, Seafood
Baku Caspian restaurant and cafe
3.6 km Mediterranean
Tajin & Tanjiah
4.7 km Mediterranean, Moroccan
Asian cuisine
Asian cuisine
Danial Restaurant
80 m Asian, Halal, Indian
Delhi Darbar
850 m Asian, Chinese, Halal
Creekside Japanese Restaurant
890 m Asian, Chinese, Halal

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (586)Booking.com Reviews (1295)
7.6
/
10
Cleanliness7.6
Facilities7.5
Location8.3
Room comfort and quality7.4
Service7.7
Value for money7.5
Provided by verified guests of Agoda
All languages
All guests (586)
All room types
Showing 363 verified guest comments
12345
2.4
ADIL from United Arab Emirates
Family with young children
Deluxe Twin Bed
Stayed 1 night in March 2018
worthless hotel”
stuff don't know how to behave with guest. rooms are small and envirnoment is very cheap
Reviewed December 08, 2018
5.6
peyman from Turkey
Business traveler
The Budget Single Room
Stayed 4 nights in November 2018
Above average”
j
Reviewed December 06, 2018
9.6
Exceptional
Devendra from India
Family with teens
Deluxe Twin Bed
Stayed 6 nights in December 2017
Great Value”
Had a nice an comfortable stay at the hotel. The rooms could do with a little upgrade though. The location is great especially access to public transport like the Metro that connects you to many key locations in Dubai. Lots of places to shop in the vicinity including the City Center. The staff at the hotel.were very helpful right from the front desk, housekeeping and the travel desk. Contact Hanif at the travel desk for your tours etc. The breakfast spread was good too and was part of our room tariff. All in all we had a good stay here.
Reviewed December 10, 2017
Dear Valued Guest Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites
Responded December 19, 2017
Carlton Tower Hotel
10.0
Exceptional
arun from United Arab Emirates
Couple
Deluxe Room with Creek View
Stayed 1 night in July 2018
Exceptional”
Its an amazing hotel and the creek view is just mind blowing. The services are good and the facilities too are great. dint try any food so not sure about the restaurant. Will recommend it to anyone who prefers a peaceful and luxury stay. There are nearby restaurants where you can try different cuisines and the Dubai dhow (boat) service (very cheap) is close by and the metro station too is very near. Best stay so far
Reviewed July 23, 2018
Dear Sir/Madam, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager
Responded October 30, 2018
Carlton Tower Hotel
10.0
Exceptional
zubin from India
Solo traveler
The Budget Single Room
Stayed 7 nights in November 2017
Prestigious 4* property within budget and good location.”
Very good rooms with good modern facilities, free wifi, swimming pool, spa and also restaurants good location at the creek and near to metro. All good go for it. It's very good hotel, it's one of the heritage Carlton group hotels and at the same time its within budget.
Reviewed November 28, 2017
Dear Valued Guest Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites
Responded December 02, 2017
Carlton Tower Hotel
8.0
Excellent
Iqbal from Pakistan
Family with young children
Deluxe Double Bed
Stayed 1 night in March 2016
Location, classic hotel.”
Location is very good,stunning creek view, shopping, restaurants. Sports channel recommended, specially cricket channel, planning to stay more but only move to other hotel due to cricket World Cup channel is not available.
Reviewed March 28, 2016
Dear Mr. Iqbal., Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites
Responded May 06, 2018
Carlton Tower Hotel
8.0
Excellent
Wael from Lebanon
Solo traveler
The Budget Single Room
Stayed 4 nights in February 2014
Close to shopping areas & train station”
Facing Dubai Creek, Easy Access to Public Transport, Near to City Center
Hotel mid range. Rooms are neat & clean, medium sized. No free wifi in the rooms only in public areas. Concierge doesn't have any information about UAE, or Dubai. Loud music from the disco was annoying, & keeps you awake from 3am. Metro Station is just 5 mins away just behind the hotel. Walking distance to deira & to shk naif souq. Gold souk is 1 stop away at the interchange.
Reviewed February 23, 2014
9.7
Exceptional
Natalie from Australia
Solo traveler
Deluxe Twin Bed
Stayed 2 nights in October 2011
excellent location, superior service.”
rooms totally new, spacious and quiet.
Excellent Hotel. Service was superb from the front desk, to the concierge, room service etc. Rooms have been totally renovated and ooze style. Beds super comfortable. Eventhough this hotel is classed as a 4 star it has everything that you would expect from a 5 star down to hotel stationary in the room, full mini bar, tea/coffee making facilties, 24 hour room service, toiletries, large plasma, in room safe, dry cleaning service, buffet restaurant, sports bar and lobby coffee/light snacks restaurant. I totally enjoyed my stay at this hotel and would highly recommend it. The hotel is located in Deira City near the gold souk and 15 minutes from the airport and around 30 mins from Jumeriah Beach. There is a huge shopping mall (fantastic!) around 3km from the hotel - Deira City.
Reviewed October 12, 2011
8.3
Excellent
Abdolreza from Iran
Business traveler
Deluxe Double Bed
Stayed 2 nights in June 2011
everything was good”
restourant was good
7 floor is new but 9 floor is very old.This hotel situated in business street, near to many bank and some smal mall like as day to day and many Iranian restourant.The swimming pool is at 2nd floor and not so nice,but the gim was better than the swimmingpool. the breakfast was good. The lobby of this hotel is not nice at all in compair of other 4 star hotel in dubai.
Reviewed June 19, 2011
8.4
Excellent
Turkha from Singapore
Couple
Deluxe Room with Creek View
Stayed 5 nights in December 2017
Staff were very accomodating ! Restaurants were clean & good. But rooms look dated !”
Pros: Location. Staff were very good & did their best to make sure we had a good stay. Restaurants were clean & price was very competitive for a hotel. Cons: Rooms look quite old & jaded. Probably due a refurbishment & minor renovation. TV Channels are pathetic, given that Dubai has pretty much all the international channels available for broadcast, it was quite disappointing that we had just 1 English channel showing English movies/programmes & even that channel wasn't great.
Reviewed December 23, 2017
Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites
Responded January 07, 2018
Carlton Tower Hotel
6.4
Good
Saied from United Kingdom
Business traveler
The Budget Single Room
Stayed 2 nights in October 2018
Good”
There in no hot water in bathroom and room smells damp
Reviewed October 10, 2018
Dear Mr. Saied, Thank you for choosing to stay at The Carlton Tower Hotel Also, we appreciate you for taking the time to give invaluable feedback. I would like to offer our sincere apologies for any inconvenience. I have discussed the matter with the Department Head concerned and I am much alarmed that such issue was not communicated and rectified immediately. I would like to assure you that the necessary improvements and action will be taken to ensure this will not occur in the future. We hope to welcome you back soon. Yours sincerely, Reybie Iting Front Office Manager
Responded October 18, 2018
Carlton Tower Hotel
7.6
Very good
ATIF from Pakistan
Group
Deluxe Room with Creek View
Stayed 1 night in September 2018
Nice hotel ”
Excellent hotel in the heart of Diera. Cooperative staff
Reviewed September 24, 2018
Dear Sir/Madam, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. And I have discussed the matter with the Department Head concerned and I am much alarmed that such issue was not communicated and rectified immediately. Once again, we highly appreciate your comments it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Best Regards, Reybie Iting Front Office Manager
Responded October 18, 2018
Carlton Tower Hotel
8.4
Excellent
Tim from Kuwait
Solo traveler
Deluxe Room with Creek View
Stayed 2 nights in December 2017
Remains a good value choice for Dubai”
Confirming previous reviews. Good location on the Deira Creek and very close to the Metro, good facilities, excellent staff. Can be a little noisy from nightclub but higher floors OK. Overall welcoming, comfortable and good value for Dubai.
Reviewed December 06, 2017
Dear Mr Timothy Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites
Responded December 08, 2017
Carlton Tower Hotel
8.8
Excellent
Douglas from Germany
Couple
Deluxe Room with Creek View
Stayed 7 nights in November 2017
First time in Dubai experience”
Hotel location was excellent, 11th floor room with view of creek was absolutely brilliant, superb location for transport links, metro, abra and reasonably priced taxis. Like previous guests, we found that the hotel is old and tired and requires upgrading, repairs to rooms were left messy, not nice to look at, reception staff were not the most friendly of staff :-( bellboys(Sunday & Joseph) restaurant staff and housemaids/men were very friendly and helpful. The most helpful of all was the tourist guide Mr Haneef, we had a few problems with excursions which we had privately booked online, and he went the extra mile phoning around and getting the problems resolved so that we could enjoy our days out, even down to arranging taxis in the evening and to the airport on our last day.
Reviewed November 19, 2017
Dear Valued Guest Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites
Responded November 19, 2017
Carlton Tower Hotel
8.0
Excellent
Tim from Kuwait
Solo traveler
Deluxe Room with Creek View
Stayed 2 nights in November 2017
Facilities tired but great staff”
Good location on the creek in Deira Facilities are all there but a little worn. Pool is good. Can be noisy so higher floors are better, and if you’re a non-smoker make sure you get a NS room as the smoking room I once had to take was toxic. Overall you get at least what you pay for and the staff are excellent.
Reviewed November 05, 2017
Dear Valued Guest Thank you for staying at the Carlton Tower Hotel and for the kind words towards our service and staff, which I will share to them. Please note that refurbishments and improvements are in the pipeline already to ensure the satisfaction of guests. We hope to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites
Responded November 06, 2017
Carlton Tower Hotel
8.0
Excellent
Abdelhamid from United States
Couple
Deluxe Double Bed
Stayed 4 nights in August 2017
Nice hotel ”
Nice hotel, about 3 minutes walking to Bynias metro station, I give it 3 stars hotel. Room and bathroom are clean. Many restaurants and shopping store around Bynias metro station. I recommend the hotel for the tourist people.
Reviewed August 06, 2017
Dear Valued Guest Thank you for staying at Carlton Tower I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites
Responded August 07, 2017
Carlton Tower Hotel
9.2
Exceptional
Ashraf from United Arab Emirates
Family with young children
Deluxe Double Bed
Stayed 1 night in March 2017
Excellent staff”
The staff was very attentive to our needs and seemed genuinely interested in our comfort. Special thanks for Faye. Also central to all the major sites within the old city .Free good WiFi and valet parking. Highly Recommended.
Reviewed March 14, 2017
Dear Mr. Ashraf, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites
Responded May 06, 2018
Carlton Tower Hotel
8.8
Excellent
Jerald from South Korea
Family with young children
Deluxe Twin Bed
Stayed 1 night in September 2016
Excellent location (just in front of the Dubai Creek), clean room”
A family with kids. Excellent location, just 5-min walk from Abra Station (Water Taxi) in Dubai Creek; clean room, breakfast was also much better than expected. The only downside is lack of indoor parking, but that's a common issue for buildings in the area so I won't complain. Would visit again.
Reviewed September 18, 2016
Dear Mr. Jerald, Thank you for staying at Carlton Tower Hotel I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi CEO , Carlton Hotels And Suites
Responded May 06, 2018
Carlton Tower Hotel
3.7
James from United States
Solo traveler
Deluxe Double Bed
Stayed 3 nights in April 2015
Poor”
I tried to use the business center but the Internet didnt work and the staff had no idea on what to do. I asked room service for a cork screw and a wine bottle chiller. They brought me a metal bucket full of ice and told me they could not provide a cork screw.
Reviewed April 19, 2015
9.3
Exceptional
Valencia from United States
Solo traveler
Deluxe Room with Creek View
Stayed 1 night in January 2015
An upgraded experience”
The creek view, the excellent service, the beautiful clean room
Our stay was wonderful, could not have wished for a better hotel. I will definitely stay there again if I can make it back to Dubai. Very friendly and helpful staff, we called 3 times prior to booking and the operator was happy to answer all of our questions. We parked our car prior to check in and didn't make it back to check in until later that night, the check in process was smooth and they brought our bags to the room from the trunk of the car. We couldn't believe how nice and clean the room was for the price and we even had a view of the Burj Kalifah. The location was much more convenient than the hotel we stayed in the previous night. I'm rating the food a 3 because that seems neutral and appropriate since we didn't eat there.
Reviewed February 04, 2015
12345
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  • Excellent location
  • The Dubai Mall
  • Baniyas Square Metro Station is within 0.2 km