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5,770 reviews
5,770 reviews
"Rooms were extremely clean!"
"Spacious, clean room and friendly staffs."
"Great location, tram at the door, easy access and room was very comfortable"
"Good location and value for money"
"Large room with small kitchenette."
9.4
Location rating score
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Make your best journey to Melbourne with the promised standard of Ascott Cares, and enjoy free Wi-Fi in all rooms. It's centrally located in Melbourne CBD only 650 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Royal Botanic Gardens Victoria. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.
Our Commitment to Wellness, Cleanliness and Sustainability
Airport transfer
Pets allowed
Car park
Free Wi-Fi in all rooms!
Check-in/out [express]
4 travelers have booked today.
Value for money | 8.4 |
Distance to city center | 1.0 km |
Location rating | 9.4 |
Nearest airport | Essendon Airport (MEB) |
Distance to airport | 11.4 km |
What time is check-in and check-out at Citadines on Bourke Melbourne?
Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Citadines on Bourke Melbourne?
Citadines on Bourke Melbourne is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 105 AUD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Citadines on Bourke Melbourne has a car park right on site for maximum convenience. Parking is available for a fee of 35 AUD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange taxi service.
What are my dining options at Citadines on Bourke Melbourne?
Asian cuisine is available for guests.
Can business events be hosted at Citadines on Bourke Melbourne?
On-site venues and convenient event services make Citadines on Bourke Melbourne an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 300 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Citadines on Bourke Melbourne?
Citadines on Bourke Melbourne does not permit smoking in any of its rooms or indoor areas.
What is the closest train, metro, or bus station to Citadines on Bourke Melbourne?
Russell St - Stop 7 is the closest train, metro, or bus station, about 60 m away from Citadines on Bourke Melbourne.
What restaurants are nearby Citadines on Bourke Melbourne?
Citadines on Bourke Melbourne is located in Melbourne CBD, famous for good restaurants such as Chin Chin, Stalactites and Delhi Rocks.
What popular shopping places are close to Citadines on Bourke Melbourne?
Citadines on Bourke Melbourne is located in Melbourne CBD area which features shopping places such as Block Arcade, Melbourne Central and DFO South Wharf.
What are popular attractions near Citadines on Bourke Melbourne?
Citadines on Bourke Melbourne is located in Melbourne CBD area, which is famous for attractions such as Eureka Skydeck, National Gallery of Victoria and SEA LIFE Melbourne Aquarium.
What popular natural sightseeing spots are close to Citadines on Bourke Melbourne?
Citadines on Bourke Melbourne is located in the Melbourne CBD area, which is famous for natural sightseeing destinations such as Richmond Rowing Club, Mercantile Rowing Club and Melbourne Grammar Rowing Club.
10
"Rooms were extremely clean!"
shane
|
31 December 2022
10
"Spacious, clean room and friendly staffs."
Niko
|
22 October 2022
10
"Great location, tram at the door, easy access and room was very comfortable"
Kent
|
25 February 2023
Citadines on Bourke Melbourne
You'll love the exceptional convenience during your stay at Citadines on Bourke Melbourne, located right in the heart of the city center, with an easy access to everything in Melbourne. Variety is the spice of life. Citadines on Bourke Melbourne offers an abundance of choices in activities, with its location just 1.9 km from the Royal Botanic Gardens Victoria. True travelers love good transport options, and Flinders Street Railway Station is just 650 m away from Citadines on Bourke Melbourne, giving your stay the added convenience of accessing one of the city's transportation systems.
Take advantage of a wealth of unrivaled services and amenities at Citadines on Bourke Melbourne. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Melbourne can be assisted with the taxi services available here.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Citadines on Bourke Melbourne. The hotel's room service will make staying in a great choice.
The hotel is entirely non-smoking.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Citadines on Bourke Melbourne offer a layout option like a separate living room. Some rooms have television to keep guests entertained.
You may be assured to know that a refrigerator, a coffee or tea maker, instant coffee and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.
Dining and things to do
Throughout your stay, choose from a variety of delicious dining options at the hotel. If you like to eat in the privacy of your room, Citadines on Bourke Melbourne can arrange to have groceries delivered to your doorstep.
Throughout the day, you can enjoy the activities offered at Citadines on Bourke Melbourne. Warm up at the end of the day with a visit to the sauna. The many offerings at Citadines on Bourke Melbourne ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Around the property
Venture outside Citadines on Bourke Melbourne and explore Melbourne during your stay. Watch the local team play at Melbourne Cricket Ground (MCG) located 1.5 km away, where you can also buy authentic team merchandise. Photograph yourself in front of Eureka Skydeck located 1.0 km away, which people travel great distances to see.
8.3
Housekeeping
220 mentions
Internet
42 mentions
Food & Dining
38 mentions
Swimming Pool
27 mentions
9.4
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Cash will no longer be accepted as a form of payment from 1st May onward.
This property is not participating in the government quarantine program.
Show reviews that mention
Last minute booking”
Due to the commbank issues we had to quickly change our plans and the phone rep was very good at answering my query about deposits. Front of house staff were very friendly and accomodating. The rooms are value for money, has its own kitchen and living space, well kept, modern enough, clean, spacious, comfortable—perfect for families. Have already recommended to ours! Will come back in the future!
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Dear Zac, Wow, thank you so much for such nice words. I do agree with you, our accommodation is functional and comfortable. We can't wait to see you again. Regards Enrica Lacognata Assistant Guest Service Manager
Great location.”
We always stay at CITADINES MELBOURNE. It’s in a great location in the heart of Melbourne with a tram stop outside. There are lots of restaurants nearby. The rooms are spacious and very clean, staff are extremely friendly and helpful. There’s a great heated indoor pool and gym for relaxing. Highly recommended!
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Dear Anthony, Wow, thank you for such a lovely review! That's exactly what we aim to achieve. We look forward to see you again on your next visit. Regards Enrica Lacognata Assistant Guest Service Manager
a night in the city”
We were in Melbourne to see a show and found Citadines Bourke st perfect for our stay. Central location, friendly staff, clean and comfy bed. I would not recommend the rooms for a long stay for more that one person, as it was a cramped room. Perfect for for a weekend in the city
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Hi David, Thanks for staying with us at Citadines and we're delighted that you had such a great time, both at Citadines and out and about in the CBD. If you're looking for a longer stay we do have one and two bedroom apartments that are more spacious and we often have guests stay in those for months at a time. Thanks again for staying with us and we hope to see you when you next have a weekend getaway. Kind regards, Mark Hibberd - Asst. Residence Manager
Value for money”
Great location, tram stop right outside and minutes from the shops. Friendly staff, clean and tidy rooms. However I was staying 12F and noise of building works next door during the day was inconvenient. Was excited to find out they are pet friendly. This is good to know as I will welcome my own dog soon.
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Hi Anita, Thanks so much for staying with us at Citadines and we look forward to welcoming you and your dog back soon. Kind regards, Mark Hibberd - Assistant Residence Manager
Awesome location”
Right next to shopping, restaurants and transport....very clean rooms, comfortable bed and kitchenette well stocked. Staff were very friendly- we called in to drop a bag off early while we wandered around town and they let us in the room early. Highly recommended.
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Dear Wendy, Thank you for taking some time to leave us a review, it is highly appreciated. We look forward to see you again on your next visit in Melbourne. Regards Enrica Lacognata Assistant Guest Service Manager
Citadines was a great and clean place to stay! Our stay was short but it was worth it. ”
Definitely would stay here again! Rooms were exceptional and the staff were amazing. The friendly front desk staff upgraded me to a bigger and nicer room!
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Dear Leilani, Thank you for the kind words, we try our best to make our guest feel like a home away from home. We can't wait to see you again. Regards Enrica Lacognata Assistant Guest Service Manager
My go to place!!”
Staying in Melbourne? Then just make it easy on yourself and stay at Citadines. Beautiful modern rooms with great furnishings and fittings. Very modern and well looked after place. Prices are beyond worth it for the rooms compared to other places as well as it being in an amazingly central location on Bourke Street directly in front of the tram stop. We've stayed here twice and again next week. 10/10!
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Dear Damian. I am glad that you enjoyed city central location. We see you again. Kind regards Sourabh Sharma Assistant Guest Service Manager
Great location”
This is great for a city getaway, great location near restaurants & shopping, tram stop close by, room was very clean & kitchen is great, will stay again
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Hi Robert, We do indeed have a great location which allows our guests to make the most of their time in Melbourne. We're looking forward to seeing you at some point in 2021. Kind regards Mark Hibberd Asst. Residence Manager
Amazing”
Location is good. Lots of eateries within stone throw. Full size refrigerator, you can buy stuff from the market to cook, there's a kitchenette. Huge bathrooms. There's a washer dryer available in one of the bathrooms. Comfortable beds and pillows. Friendly staff. Overall recommended stay.
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Dear Eileen, You couldn't describe Citadines on Bourke better! Thank you so much, we look forward to seeing you again next time. Regards Enrica Lacognata Assistant Guest Service Manager
Wonderful stay”
I had a beautiful stay at Citadines on Bourke Street. Extremely clean, friendly professional staff. Incredible location. Comfortable bed. Would highly recommend!
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Hi Daniele, We're so glad that you enjoyed your stay and it was great to be able to welcome you after the year we have all had. All the best for the future. Kind regards Mark Hibberd Asst. Residence Manager
Excellent value for money”
Looking for a spacious and clean room, Citadines is the Hotel for you, in addition a friendly team to assist with any of your queries
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Hi Esther, Thanks for staying with us at Citadines and we look forward to seeing you again soon. Kind regards, Mark Hibberd - Assistant Residence Manager
Fantastic value and facilities.”
This aparthotel is extremely good value for money. It is in a perfect location and has great facilities. Even the budget rooms are enough to satisfy most needs. Great kitchen facilities, large showers, huge beds. Unbeatable value.
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Hi Keith, Thanks so much for staying with us at Ciatines on Bourke Melbourne. Kind regards, Mark Hibberd - Assistant Residence Manager
Exceptional”
Extremely spacious and comfortable room, and the location cannot be better. There is so much to see/do in the surrounding area, and the free tram stop is right outside!
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Dear Pui, Thank you for your positive feedback. We are most delighted to hear you found our accommodation to be comfortable and could take advantage of our city central location. We look forward to welcoming you back again soon. Warm regards, Enrica Lacognata Assistant Guest Service Manager
Good location”
Good location to all kinds of food, shopping and big living room for family. Friendly & helpful staffs. Request given at high floor with good view. There is a back door link to behind street, make it more easy n less walk to another place.
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Hi Yeo, Thanks so much for staying with us at Citadines on Bourke Melbourne. Hope to see you back soon. Kind regards, Mark Hibberd - Assistant Residence Manager
Lovely stay, friendly staff and amazing location”
We had a really good stay! The staff is very lovely especially Sentosh who showed his understanding of my health situation and managed to accomodate my request at best that he can. Really appreciated! The location is very good, easily access to all restaurants, free tram stop is just at the door. Room is clean with nice view.
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Dear Tuck, Thank you so much for such a lovely review. I am glad to hear that you found accommodation to be comfortable and you could appreciate the top location. I will definitely pass the compliment to Santosh and I thank you on his behalf. We look forward to see you next time. Regards Enrica Lacognata Assistant Guest Service Manager
Great location ”
Stay in studio deluxe apartment. Very spacious. Clean and friendly staff. Complementy late checkout till 12pm which was great. Excellent location walking distance to every thing. Would stay there again
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Dear Sam, I am very happy to hear that your experience was as good as we aim to achieve for every guest. We look forward to see you next time. Regards Enrica Lacognata Assistant Guest Service Manager
So friendly, so helpful and I could stay with my pooch! ”
So special to find a hotel in the city that takes pets. And the staff were so helpful and kind during our stay. Couldn’t recommend this place enough.
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Hi Kelly, Thank you for staying with us at Citadines and we are delighted that you enjoyed your stay. Hope to see you back again soon. Kind regards, Mark Hibberd - Assistant Residence Manager
Excellent value and location.”
We love staying at the Citadines when in Melbourne. It is so well situated in the CBD, has professional staff and good facilities, all at a reasonable price.
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Dear Wendy, Thank you for leaving a feedback. We are happy to hear that you found our accommodation to be comfortable. We would love to see you again next time. Regards Enrica Lacognata Assistant Guest Service Manager
Great hotel, would recommend ”
We checked in early which was no issues for staff who were super friendly. The rooms are huge and really quiet at night. Great stay
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Hi Tim, Thanks for staying with us and sharing your feedback on Agoda, We look forward to seeing you again soon. Kind regards, Mark Hibberd - Assistant Residence Manager
Nice place, friendly staff”
Rooms are good value for money, very spacious, good views. Staff were very friendly and very keen to assist when needed.
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Hi Dylan, We're so glad that you enjoyed your stay with us at Citadines. We wish you a happy and safe 2021 ahead. Kind regards Mark Hibberd Asst. Residence Manager