Find Hotels in Alagar Hills R.F., India

It was a nightmare. They double booked our room and wanted us to check out a day earlier at 10 am. This stuffed up our plans for the entire stay in Madurai. They provide extra matress but do not provide a blanket or duvet but only a thin flat sheet. If you ask they say the extra bed does not come with a any of that. The main beds have duvets. You can't sleep with the air conditioner and you can't sleep without it. Some of us freeze or are too hot. The restaurant closed at 9.30 and you can't even get hot water until 8.30 in the morning. No kettle in the room either. Bathrooms are not cleaned properly. No servicing of rooms during your stay. The website talks about cultural activities but when we asked we were told by the staff that there are no activities. The operator/ reception do not answer the phone majority of the time. Just the fact that there is a swimming pool, should not be the sole reason that they get a 4 star rating. On the whole it was a very bad experience and routined the whole of Madurai experience.