Find Hotels in Pudukkottai, India

Outside it looks good, when they alloted me a room, we found that bed was not good, then they alloted another room, where it was too small, ac not working, by 10:30 night they alloted one more room where we found that room was better comparing to others. Toilets and bathroom are stinking. No proper food in restaurant and quality of food was pathetic. Only good thing is staff were good. I don't recommend to people who come to stay in Pudukkottai

The cleanliness and the ambience of the hotel were excellent. However, the staff at the front desk needs to know the complete details of the booking and the options confirmed by Agoda at the time of booking. There is a lack of knowledge of these details with the staff of the hotel resulting in unpleasant discussions at the time of check-in and check-out. Particularly the details like the type of bed (twin or single large bed in the case of a couple staying ) and the time of check out ( 24 hours from the time of check-in or 1.00 P.M (the standard check out time of Saradha Grande as informed by the staff) must be categorically informed to the client at the time of making the booking / confirming the booking on-line. This will avoid unnecessary embarrassment to the guest.