Find Hotels in Rawalpindi, Pakistan

Hotel is new. Rooms are clean. It is not four star. You can say it European one star. I reserved and paid through agoda. I had some issues. 1. the telephone indicated on site is not attened by anyone. ADRESS IS GT ROAD OPPOSITE AYUB INT PARK., adress indicated on site is wrong and confusing. Adress during search in google map is incorrect. 2. When i came to hotel they asked me to pay in cash abd saud that my room is not paid. I called to agoda support and they solved my problem. 3. Restuarant was not working and breakfadt was served in room. **** this hotel is new, staff is new and unexperienced. They don't know online reservation services like agoda. I will recommend this hotel should not be in search engine of agoda.

Unpleasant. Room was situated next to the kitchen and that was the view. Bathroom was dirty. Old rubbish of previous guests still in bun. Soap dish had not been cleaned for weeks. Shower was dirty to the extend that we did not even use it. Dirty towls. A request for a better room proofed worse results. The service received from receiption right up to house keeping was extremely bad. Aircon with no remote control. Fan so noisy one can sleep. We spend one night only instead of 3. Upon return early evening from the day out, our room was not event touched by housekeeping. Am to request a refund from Sunsent Motel & BBQ. The one night's dinner was the only postive outcome of our stay.

Around 8 - 9 pm. the lobby was full of well dressed festive people when I came in straight from a 12 days trekking trip. It was difficult to get the attention of the receptionists. When one of them finally saw me he did not accept the electronic booking confirmation I had on my mobile phone and just turned away to speak to some other people. With my luggage I looked around for the business centre and got a print out. Back at the reception at least two people were handling my check in. I was extremely tired and just wanted a shower and some sleep as fast as possible. The room was excellent, I got my four hours sleep, had a bite and went to check-out which again turned out to be an inefficient affair. Two - three people worked in the reception and I spoke to them all. It was difficult to see who was handling the check-out until one of them said everything was ok and I could leave. When I asked for a copy of the "bill" I was told I could look at my credit card account when I got home. Is that how a hotel of this class should behave?