Find Hotels in Yamaguchi, Japan

I was here for a short trip of around 3-4 days in the Yamaguchi Prefecture. I was just looking for a place to stay but I did not expect the perfect service and so many wonderful amenities. The rooftop onsen was so good. The night view was amazing and during the night it was really private. Also, very amazed with the basement onsen. I always wanted to watch TV while having the time of my life in an onsen and they made it come true. The receptionist staff was super helpful and the room service was impeccable.

We love Onsens and this was a true delight from beginning to end. We arrived early on the train. The hotel is only a 10 minute walk from Yudaonsen Station. Very easy to get to. We were met as we arrived with smiling faces of ladies in Kimono. The front desk staff was very accommodating and allowed us to leave our baggage for a small fee before check in so we could enjoy discovery of the area and finding lunch without bags. The front desk does not speak much English but they were very helpful and it was not a problem. When we returned, we were shown to our room by another beautiful lady in a Kimono. We had a Western/Japanese style room with a bath in the room. The room was beautiful with two Western style beds and Japanese sitting room with tatami mats and beautiful wood and rice paper sojo screen doors. There was traditional Japanese style table with floor dhairs. Beautifully appointed. Our hostess made us comfortable at the table and made tea for us. We sipped tea while she explained about the hotel and the area in English. Her English was very good and we were able to understand all that she said. This was a very considerate gesture for the hotel and we greatly appreciated this. She also prepared the bath in our room which had water from the spring at the Onsen. It was worth extra to be able to enjoy a private experience in our room and enjoy the public baths too. Our package came with both dinner and breakfast. We were provided with Yakata and a jacket for both enjoying baths and all other functions in the hotel. This included being able to go to the restaurant there. The dinner was an unbelievable culinary experience. All dining areas are in a very Zen fashion which allow for public but private dining experiences. We had many courses of local specialties including blow-fish (fugu) which is a Japanese delicacy that must be specially prepared. The waitstaff were all beautifully dressed and very helpful in explaining the different dishes, what

It’s a 15mins walk away from Yamaguchi station, quite a distance away and not very convenient. Not many shops nearby too and roads are almost pitch dark when night comes. Can be a little scary. Hotel is very old and run-down as well. The lifts were perpetually filled with cigarette stench and the walls of the room are so thin i could hear every word the guest staying beside me was saying. But i really have to commend the staff! They are all extremely helpful. I couldn’t understand Japanese very well and they tried their very best to explain in English and help me get what i wanted.

The customer service is really lacking here at the main reception and in the onsen in particular where the staff are out and out rude. Made us walk back to the hotel to pick up our onsen ticket, we were clearly staying at the ryokan isn't the key enough?! Shame as the service in the room and the food was phenomenal. A true adventure in local Japanese cuisine and the dassai sake is sold here which I'd highly recommend. The outside onsen is very nice and the water is so soothing, shame about attitude of the people that work there. Btw I've stayed at quite a few Ryokan's so am familiar with bathing etiquette. No WiFi and expensive, but the food and onsen are great.

We had a very enjoyable stay. The hotel is located in a lively area. The room was small but contained everything we needed including a fridge, TV, table and somewhere to sit for all of us (in contrast to the British Travelodge chain which has one solitary chair). The Japanese spa was clean. Breakfast was good. The staff were very helpful with when we wanted to go and watch the local football team play.