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Excellent hotel in a lovely setting right on the Nile - beautiful views - we could see the pyramids in the distance from our bed! Many of the restaurants, bars and the pool are right on the river's edge. Breakfast was the best we had in all our travels in Egypt. The suite was very spacious and comfortable with top quality amenities and two balconies overlooking the river. The club lounge was a great facility with drinks and snacks throughout the day and lovely views. The staff were always extremely courteous, friendly and helpful and even arranged a very early check on our first morning due to our very early arrival.

The Hotel Is Perfect ,, The Staff ((Some Of They)) Have A Trouble With Me ,, Because Of Requesting An [Empty Cup Of Water] They Charge Me 10 EGYPT POUND ,, Got Angry For That Only . But At All : The Hotel is Nice And Later The Manager Contacted Me And Say Apology For That .

I spent a weekend in Cairo and wanted a bit of comfort. The Conrad has all the luxury of a five star hotel if location is not a priority. It is about 10 blocks from the Egypt Museum and the centre of town. The hotel is right next to the Nile and the "Nile view" from your room is spectacular. But you would have to take a taxi to any of the major tourist sites in Cairo. The neighbourhood where the hotel is a bit run down, so it would be difficult for a tourist to wander about. The hotel itself is super luxurious and the food was out of this world. They have an excellent Lebanese restaurant as well as a Chinese restaurant within the hotel. The buffet breakfast was super and the staff were always helpful. The Sauna and Massage area was very clean and well organised. In conclusion, everything was wonderful except for the location. If that is important, than the Ritz Carlton may be your only choice but that will be double the price. Conrad Hotel is highly recommended.

The room was huge and comfortable. Got free upgrade from standard to superior room but no free minibar unlike Moevenpick hotel. Most staff were friendly but some were not (or only friendly after giving them tips). The staff was also not too friendly with my female spouse. Further, we felt pressured into taking their limousine car despite the fact we told them that we hired private taxi. The security was excellent though and felt really safe during my staff. The restaurants were great and affordable. The spa facilities were also good. The room service was fast but they came in while we were still inside the room and expecting tips. This tip culture in Egypt was horrible. All in all, the hotel was grand and befitting of a 5 stars. The location was right beside the Nile river which will give you a good view if you choose a room with river view. Need to take cab to most tourist attractions but the same applies for all other 5 stars hotels since all are located side by side.

We have some cities in Egypt to visit, Cairo is our first destination, then we will be in Alexandria, then back to cairo. During our travel, the staff Sammy from concierge help us to book the excurison and help us with train tickets and arragne our luggage to airport which we need not be back to Hitlon, and he kindly call me for many times for my agenda changed, and he communicated with me actively, this egypt journey thanks to him, it is very comfortable, if there is next time, i still choose this hotel as my place, thanks to it.

honestly the hotel was magical i spent almost 8 days at the hotel and i really enjoyed the time there. the staff were amazing they would never refuse a request from you especially Mr. Muhammed salah in the hotel reception and Ms. Menna muhammed i would recommend you ask for them directly if you had any trouple becase they would help you immediately

+ve: Everything was astonishing. Excellent hotel, nice room, good food and friendly staff. We really enjoyed our stay and for sure we will visit it again. -ve: Guest relations insisted to send feedback before my stay end.

I love how modern and new this hotel is. It truly has the five star quality. The rooms are huge too and the restaurant has a lot of delicious food especially the freshly baked bread - kh so yummy! The gym was also great!

Really nice experience, everything is historic, and the amazing museum is just behind the hotel, view of nile river made me one of the best memories in Egypt.

This is a beautifully located historic building. Some of the rooms are very large and luxurious. We were offered an upgrade for $50 per night. The price we paid with agoda was the lowest in our party. The staff are very pleasant and courteous but some could do with a little more training. The food is very average, which for Egypt is a recommendation. Cape bay was the only drinkable wine we found . Take care in Egypt with the date of white wine as it turns to sherry after 18 months. Also don’t order non local gin etc it will set you back more than you bargained. Maybe book any excursions with your travel agent or online as the hotel adds a large premium. Breakfast is good with eggs cooked to order. I would return

Excellent hotel with good service, close to Tahir Square, Egyptian Museum and many restaurants and sights downtown. Nice gym on the top floor with Nile view. Pool is very small, crowded during peak hours. Cafe on lobby floor serves good coffee and food. This is an exciting time to be in Egypt, I had no issues with safety/security, and while there were various protests, they had no impact on movement around the city or at the major sights.

you will not forget the nile veiw from the high floors ,also the food is exellant and you must test the bakary it's always fresh ,the old palace is wondrfull it's full of antiques from the egyption kingdom ,also the garden you can sit in the morning and take your brekfast or cup of cofe,,,,this is the most great 5 star hotel i stay.

It was a pleasant stay, we stayed for 4 nights in garden view classic room, the scenery was beautiful, th staff were helpful and hospital. Room service was good, only 1 comment on food portion; it is so minimal for what is payed. Everything was clean in the room but during breakfast and dinner in ramses, the staff were always late to clean the tables and we would stand wondering for long time until we can find a clean table. The pool is a wow, so is the cocktails served by it. There is a diving center (camel dive) and watersport booth (shamania) by the beach so you don't need to go out to reserve any trips, I tried them both, they are trust worthy. One con in my journey was my last night on the resort where New loud neighbours have arrived and I found out that the walls between the rooms is paper thin that we couldn't sleep, we could even here their toilet flushes!!!!!!! Not good

Me and my wife had a very good time there, the room was spacious, not very fancy but good enough, the view was amazing, i love the effort that’s been done to make the resort look so good, the staff is really the highlight here, all are polite, very friendly and helpful, the food is very good, plentiful and tasty, the main restaurant is king, el dolfino restaurant was very good the sea view there was awesome, try to steer clear from fattosh restaurant though, all they offer is grilled food and the palm actually does it better, the spa there is very good had a good massage, the aqua park is awesome too, So all and all a very good resort almost no complaints except for two minor things, the lady that does the reservations for the restaurants at the guest relations office was not friendly and the pool had a rough patch that could hurt somebody’s foot if they’re not careful, but this is really net picking in the end desert rose will be one of my fondest memory and i am sure ill be going back there again.

The facilities in the hotel were very good. The thing that impressed us most was the wonderful staff. Nothing was too much trouble. They were courteous, friendly and genuinely nice. We travel all over the world and have stayed in top class hotels but we have never met such lovely people anywhere. They deserve 5 stars just for their staff

I was a solo traveller and I would say the staff was one of the best I've ever seen. I want to give a shout-out to security guard Mr. Ashraf and shop owner Mr. Alaa el-Din, who was extremely professional and helped me with the problem I've faced in Luxor. Mr Alaa el-Din and one security guard with a moustache was very nice and every time I went out the hotel they greeted me well and gave me information about tourist places and what prices I would expect. The staff in the hotel spoke perfect English and smiled to the tourists all the time. Room was also super clean and spacious. The garden view was amazing. Swimming pool was big and clean. Location was near to every tourist places. 5 minutes walk to Luxor temple and Macdonald. Best hotel you can get from Luxor.

If you’re going to Egypt, there is no place more memorable and magical than this for Giza away from chaotic Cairo, which is still just an easy 30 minute drive away.

I stayed in Tropitel for 4 nights. As we joined tours everyday, we actually didn’t spend too much time in the hotel. Overall, everything were good, the reception was super nice but other staff in bar and restaurant were not that nice. They don’t smile at all. The only people that made me felt good were the entertainment team in the hotel who would walk around the pool area and asked guests to join their little classes, parties at the night and tours to the city. Tropitel is at middle of a vacation village where has no restaurants and supermarkets around. You can eat and shop in hotel which is costly compared to normal tourism place, e.g. tanning oil is 600LE in hotel while you can get one from a small supermarket 5km away for 100LE. I sometimes walked to that market or drove a rental golf car. This hotel has really nice beach and pools. Tour agency was very friendly. Food was average level.

Very large hotel with massive swimming pool particularly for families to enjoy, fantastic reefs with a huge variety of red sea life,very pleasant hotel staff,rooms alsways kept tidy and clean and quite spacious with balcony overlooking the sea as all the rooms are,equestrian centre if you like horse riding, no dive centre which was a disappointment, the hotel would really benefit from this facility as the local diving would be fantastic even for experienced divers but great for the beginners. Food served during the day was very good and the Chefs were prepared to make changes off the menu if required. The breakfasts were also of a very high quality. Need to provide hotel pick ups for guests from the airport.A bus service could also be available to and from naama Bay in the evenings by the hotel to avoid all the touts in Naama bay.

In short, everything was beautiful and I hope they will continue on the same level to be the best in Sharm El Sheikh،، (( Special thanks )) “ Dira & Marina “ 😉 From kids club My children loved them and did not stop talking about them,, Much Appreciated for everything ( Activity, vitality and harmony with children, creativity, care and communication ) Really I can call you " Angels team of kids club "

we only had two days here and unfortunately had to work for one of them so we didn't get to relax as much as we would have liked. hilton luxor is a lovely hotel, friendly staff and excellent management. the breakfast is varied and very good. the room services dinner we found to be too greasy (a problem overall we have found with eating in egypt generally) - they cook with butter rather than olive oil. we had a problem when we checked out - we advised the concierge that we need a taxi to take us to the blue sky marina (south of sheraton hotel) to joine our nile cruise ship the sonnesta moon goddess. the concierge spoke with the taxi driver and advised us the cost would be egp50. when we got to our destination, the taxi driver asked us for egp70 which made us angry and he blamed the concirege - so again - a problem in egypt not just the hilton luxor- is spivvy taxi drivers constantly trying to rip off travellers. the only other problem we had was not the hilton itself but rather booking through agoda and the problem agoda has with it's voucher system saying "breakfast is not included when it was included. i spent a lot of time tooing and froing trying to sort this issue out, and thankfully it was the helpful staff at hilton luxor who sorted the matter out and confirmed that agoda bookings for hilton luxor do include breakfast and the problem is agoda's error and problem with issuing incorrect vouchers. so thank you again nancy in hilton luxors reservation dept. however, due to the problem we had with agoda and how long it took agoda to rectify the problem, i am reluctant to use agoda again for booking hotel accommodation.

as overall this hotel is good compare to others hotel i stay before in Egypt and also comment from my friend who went to other hotel before....other hotel staff is asking for tips at all time but not for sonesta, free internet at the lobby. I stayed 2 times in my visit to Egypt and the only thing i not really happy is the room service as sometime it take ages to deliver the ICE to me. i waited for almost 30min. Location wise is reasonable good but due to the traffic i found quite hard to move around. however there is hotel taxi available. Even is slightly more expensive but i think is better than taxi who ask 25 egyptian pound when the fair suppose is only 5 egyption pound and they do not want to ON the meter.

Having stayed many times at The Grand Rotana Resort and Spa in Sharm I'm afraid Movenpick although good, couldn't match the standards of Rotana. The staff, uniforms, professionalism you expect from 5 star wasn't there. El Gouna itself is a much better choice of area than Hurghada, as it is a purpose built Resort, with beautiful marinas and restaurants. The hotel location is ideal and we hired a motor boat for 4 hours and went around all the lagoons. I'd advise people thinking of going to Egypt to go B & B because at the current time the exchange rate is so good for Europeans and the local people need you to support them by getting out and about and trying other restaurants and shops. You will find El Gouna has a very laid back relaxed vibe, with no one asking you to purchase anything, so hassle free!

Pros they are all polite, professional and friendly. The rooms are clean and hotel is brandnew. Food is also superb they have lebanese and chinese restaurants. The breakfast is fantastic. Mix of American and Mediterranean.

It was great. Starting from reception staff performance ( Omar , Minaand Kareem ) to everyone single detail performance was perfect. Beach, comfort , ambiance, diving, dinning). But of course nothing can be perfect. I had only one tiny incident. A went book for a massage and everything was great and I had request is to have a femal masseuse not a male ( yeah ! It feels weird ) and the guy who booked it said " I will see what I can do ". Next thing i found a guy asking me to go to the massage room and I asked I was told that the hotel policy say males can only be massaged by males. First that is weird, second we are in 2015 , third that was not written anywhere). . But the argument was very civil and they extremely polite. I submitted a complain and I haven't heard yet.

I would like to thank the Customer relations ladies at Serenity Fun City that followed up our concerns above and beyond for our stay. This Hotel is a real gem for the kids.. they will be endlessly entertained special thnks to the entertainment team, water slides, Luna Park, food and drink kiosk, the list goes on. We required extra towels at crazy hours of the night as our kids were sick, staff came to our assistance. Upon a general chat with cust relations they asked how my stay was, i decided to tell them about a couple of small issues. They followed this up and left a message in our room to contact them asap. We were given a fruit tray twice for the inconvenience as well as game vouchers. As we were leaving the following day management organised breakfast bags for us to take with us to the airport. The buffet options are amazing especially breakfast and have endless options that would please any fussy eater. I highly recommend Serenity Fun city as a family destination.

I really enjoyed the stay. The staff were very polite , helpful and especial thanks to Ayman, jaafar from Reception. The breakfast was great with a lot of variety. Room is spacious and clean. The location is nearby Airport in New CAIRO with close proximity to Mall, restaurants and shopping areas. I will always choose Dusit Thani Lakeview for my stay in Egypt.