Crown Metropol Melbourne
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 Crown Metropol Melbourne
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8.7
Excellent
/10
(906 reviews)See what guests said
See map
9.1
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
Available
  • Melbourne Aquarium560 m
  • National Gallery of Victoria1.07 km
  • Federation Square1.33 km
  • Shrine of Remembrance1.49 km
  • Emporium Melbourne1.57 km
  • State Library of Victoria1.95 km
  • Queen Victoria Market2.11 km
  • Old Melbourne Gaol2.14 km
  • Melbourne Cricket Ground2.35 km
  • Melbourne Museum2.78 km
  • Free Wi-Fi

    Crown Metropol Melbourne

    8 Whiteman Street, Melbourne CBD, Melbourne, Australia, 3006 - See map

    This property is in high demand!

    Booked 33 times

    "FANTASIC STAY WELL LOOKED AFTER ROOM WAS FANTASTIC NOTHING WAS TO HARD BREAKFAST WAS WONDERFUL."
    BILL - 23 October 2018
    Exceptional cleanliness
    9.2 rating for cleanliness
    Excellent facilities on premise
    8.9 facilities on premise
    Excellent comfort
    8.8 room quality and comfort
    Exceptional reputation
    Recommended by 88% of guests
    • 990 meters to public transportation

    • Airport transfer

    • Located in heart of Melbourne

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Value for money8.1
    Distance to city center0 km
    Location rating9.1
    Nearest airportEssendon Airport (MEB)
    Distance to airport12.2 km

    Rooms available at Crown Metropol Melbourne

    8.8
    Excellent
    Room comfort & quality
    Special Offer - Luxe King Room
    Special Offer - Luxe King Room
    ...
    • Room size: 38 m²/409 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Luxe Twin Room
    Luxe Twin Room
    ...
    • Room size: 38 m²/409 ft²
    • Shower
    • 2 queen beds
    Enter dates to see prices
    Luxe King Room with City View
    Luxe King Room with City View
    ...
    • Room size: 38 m²/409 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Loft
    Loft
    ...
    • Room size: 80 m²/861 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Luxe King Room
    Luxe King Room
    ...
    • Room size: 38 m²/409 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Urban Luxe
    Urban Luxe
    ...
    • Room size: 42 m²/452 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Twin Deluxe Hot Deal
    Twin Deluxe Hot Deal
    ...
    • Room size: 33 m²/355 ft²
    • City view
    Enter dates to see prices
    Hot Deal King Bed
    Hot Deal King Bed
    ...
    • Room size: 33 m²/355 ft²
    • City view
    Enter dates to see prices
    Standard - Min. 2 nights
    Standard - Min. 2 nights
    ...
    • Room size: 38 m²/409 ft²
    • Shower
    Enter dates to see prices
    King Bed
    King Bed
    ...
    • Room size: 38 m²/409 ft²
    Enter dates to see prices

    What people love about Crown Metropol Melbourne

    • 9.6
      Exceptional
      Staff 

      "Very friendly staff from front to back."

      Tammy

      |

      12 October 2017

    • 9.6
      Exceptional
      Spaciousness

      "Spacious rooms and bathroom."

      Leung

      |

      24 December 2018

    • 9.6
      Exceptional
      Location

      "Great location."

      Leung

      |

      24 December 2018

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    More about Crown Metropol Melbourne

    More about Crown Metropol Melbourne

    9.6
    Exceptional

    "Great value rooms and friendly staff."

    Cherene

    |

    28 November 2017

    An overview

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    Most talked about facilities

    Swimming Pool
    67 mentions
    Housekeeping
    44 mentions
    Breakfast
    19 mentions
    Food & Dining
    18 mentions

    What they offer

    9.2
    Exceptional
    Staff 

    "Had a pleasant stay in the hotel as the room is well maintai..."

    NIAN S.

    |

    17 September 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    Mr Hive
    Cuisine:Australian
    Menu:Buffet

    Nearby restaurants

    Australian cuisine
    Australian cuisine
    Cotta cafe crown
    280 m Australian, Bar, Pub
    Charlie Lovett South Wharf
    280 m Australian, Cafe
    The General Assembly
    280 m Australian, Bar, Contemporary
    Asian cuisine
    Asian cuisine
    sho noodle bar
    50 m Asian, Chinese
    Kitchen Workshop
    290 m Asian, Australian, International
    Enlightened Cuisine
    290 m Asian, Chinese, Vegetarian
    Gluten Free
    Gluten Free
    Cervo
    300 m Gluten Free, Italian, Pizza
    Byblos Bar & Restaurant
    530 m Gluten Free, Lebanese, Mediterranean
    Bohemian Bar & Restaurant
    730 m Gluten Free, Mediterranean, Spanish

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Show less

    What guests think of this property

    Overall rating
    8.8
    Excellent
    From 6517 reviews
    Provided by verified guests of
    Agoda Reviews (906)Booking.com Reviews (5611)
    Rating via Agoda8.7
    /
    10
    Cleanliness9.2
    Facilities8.9
    Location9.1
    Room comfort and quality8.8
    Service8.7
    Value for money8.1
    High score for Melbourne

    Most helpful reviews for Crown Metropol Melbourne

    Family with teens
    Stayed 1 night in July 2019
    Luxe Twin Room
    Exceptional10.0
    FabulousBrilliant hotel for families and singles with great facilities.
    NicholasReviewed July 06, 2019
    Family with young children
    Stayed 7 nights in June 2019
    Luxe Twin Room
    Excellent8.0
    Highly recommended for those with kids My girl won a soft toy from their arcade, KingPin and it was found lost when we went for our day tour to Philip Island on the next day. We suspected the housekeeper must be accidentally rolled up the soft toy together with the linens. They couldn’t locate the soft toy and my girl was very upset about it. On our last night when we returned to the hotel, we noticed that the hotel management had placed a bottle of champagne together with a soft toy bear and candies. My girl was very happy and she had written a big Thank you on the hotel notepad. Only some days the housekeepers did not refilling the toiletries like bossy wash and lotions. Overall, a great hotel to stay in. 😍
    Leefrom SingaporeReviewed June 24, 2019
    Couple
    Stayed 2 nights in June 2019
    Luxe King Room
    Exceptional10.0
    Clean and great location I really love the location of the crown, it’s close to lots of great restaurants and a short walk to the shops in the city or south MELBOURNE markets. I loved the pool at this hotel, the room was clean, the bed was comfy and in room dining was also really easy and tasted good.
    Jackfrom AustraliaReviewed June 20, 2019
    Couple
    Stayed 2 nights in April 2019
    Luxe King Room
    Good6.8
    Disappointed Have stayed at Metropol a number of times and this time was our least favourite. Check in was not ideal, arrived at 12:30am and had to wait for a room to be allocated. Once allocated was advised the King room booked isn’t guaranteed when booking through Agoda. Was also advised Crown Rewards card not accepted due to third party website booking - even though we paid direct at the hotel. The mattress kept sliding down the bed, pillows were collapsed and amenities not in the room on the first night. We won’t be staying again.
    Mareefrom AustraliaReviewed April 29, 2019
    Group
    Stayed 1 night in February 2019
    Luxe King Room
    Exceptional10.0
    Birthday upgrade We booked 4 rooms with a large group for a family birthday, the manager actually checked us in and upgraded us to a loft suite and provided us 2 bottles of champagne so we could all celebrate together looking over the city! It was an awesome afternoon and evening!
    Breefrom AustraliaReviewed February 06, 2019

    Reviews of Crown Metropol Melbourne from real guests

    Overall rating
    8.8
    Excellent
    From 6517 reviews
    Provided by verified guests of
    Agoda Reviews (906)Booking.com Reviews (5611)
    Rating via Agoda8.7
    /
    10
    Cleanliness9.2
    Facilities8.9
    Location9.1
    Room comfort and quality8.8
    Service8.7
    Value for money8.1
    High score for Melbourne
    Rating
    9+ Exceptional (306)
    8-9 Excellent (150)
    7-8 Very Good (128)
    6-7 Good (39)
    <6 Below Expectation (36)
    Time of the year
    Mar - May (139)
    Jun - Aug (193)
    Sep - Nov (149)
    Dec - Feb (178)
    All guests (906)
    All room types
    All languages

    Show reviews that mention 

    Showing 659 verified guest comments
    12345
    10.0
    Exceptional
    Nicholas
    Family with teens
    Luxe Twin Room
    Stayed 1 night in July 2019

    Fabulous”

    Brilliant hotel for families and singles with great facilities.

    Reviewed July 06, 2019
    8.0
    Excellent
    Lee from Singapore
    Family with young children
    Luxe Twin Room
    Stayed 7 nights in June 2019

    Highly recommended for those with kids ”

    My girl won a soft toy from their arcade, KingPin and it was found lost when we went for our day tour to Philip Island on the next day. We suspected the housekeeper must be accidentally rolled up the soft toy together with the linens. They couldn’t locate the soft toy and my girl was very upset about it. On our last night when we returned to the hotel, we noticed that the hotel management had placed a bottle of champagne together with a soft toy bear and candies. My girl was very happy and she had written a big Thank you on the hotel notepad. Only some days the housekeepers did not refilling the toiletries like bossy wash and lotions. Overall, a great hotel to stay in. 😍

    Reviewed June 24, 2019
    10.0
    Exceptional
    Jack from Australia
    Couple
    Luxe King Room
    Stayed 2 nights in June 2019

    Clean and great location ”

    I really love the location of the crown, it’s close to lots of great restaurants and a short walk to the shops in the city or south MELBOURNE markets. I loved the pool at this hotel, the room was clean, the bed was comfy and in room dining was also really easy and tasted good.

    Reviewed June 20, 2019
    6.8
    Good
    Maree from Australia
    Couple
    Luxe King Room
    Stayed 2 nights in April 2019

    Disappointed ”

    Have stayed at Metropol a number of times and this time was our least favourite. Check in was not ideal, arrived at 12:30am and had to wait for a room to be allocated. Once allocated was advised the King room booked isn’t guaranteed when booking through Agoda. Was also advised Crown Rewards card not accepted due to third party website booking - even though we paid direct at the hotel. The mattress kept sliding down the bed, pillows were collapsed and amenities not in the room on the first night. We won’t be staying again.

    Reviewed April 29, 2019
    10.0
    Exceptional
    Bree from Australia
    Group
    Luxe King Room
    Stayed 1 night in February 2019

    Birthday upgrade ”

    We booked 4 rooms with a large group for a family birthday, the manager actually checked us in and upgraded us to a loft suite and provided us 2 bottles of champagne so we could all celebrate together looking over the city! It was an awesome afternoon and evening!

    Reviewed February 06, 2019
    10.0
    Exceptional
    Selfia from Indonesia
    Family with young children
    Luxe Twin Room
    Stayed 2 nights in June 2018

    Very strategic location and great services”

    I checked in to hotel and found out the location is excellent. It has integrated shopping, dining, casino and near by tram to access city centre. Staff also very friendly and the room is quite big enough for a family of two children.

    Reviewed June 22, 2018
    8.8
    Excellent
    Joanne from Australia
    Family with teens
    Luxe King Room
    Stayed 3 nights in December 2017

    Great location and comfortable rooms!”

    The hotel was overbooked when we were there in December but the staff tried valiantly to cope. The housekeeping was sometimes a little slow and our room didn't get cleaned until after lunch. The pool was standing room only so we didn't get to use the facilities. It was a nice holiday but it wasn't that relaxing because it was just so busy and crowded all the time.

    Reviewed May 23, 2018
    9.2
    Exceptional
    Kylin from Australia
    Group
    Luxe King Room
    Stayed 3 nights in January 2018

    Great Australian Open option”

    Have stayed here twice for the final weekend of the Australian Open and it's a winner. The hotel room itself is great, with a nice sliding wall in the bathroom if you'd like some sunshine and TV while sorting your teeth and hair. The Metropol also has a cosy entrance to the rest of the Crown complex, which itself has some solid dining options, from a nearby food court with Macca's and KFC, the very decent Gradi Italian bistro to Heston Blumenthal's restaurant, it's an easy stroll across the bridge to the city and an easy tram ride to the tennis. It's even a reasonably easy walk to Rod Laver Arena, if you want to avoid the taxi queues (handy on the evening walk back after a Final!).

    Reviewed January 31, 2018
    8.0
    Excellent
    Rodney from Australia
    Couple
    Luxe King Room with City View
    Stayed 1 night in January 2017

    Bad service”

    Upset when ordered food then was given food re room service , I signed for it then hours later they rang my room demanding money as I was about to sleep , money was not the issue just rude and invasive

    Reviewed February 02, 2017
    9.2
    Exceptional
    Kenneth from Australia
    Solo traveler
    Stayed 2 nights in April 2016

    Excellent place to stay in Melbourne”

    Fantastic breakfast at Mr Hive Kitchen. Close to everything we needed to use (including Casino, of course). All the facilities one would expect from a Crown. Really enjoyed our stay here. Highly recommend to everyone.

    Reviewed April 26, 2016
    10.0
    Exceptional
    Jodie from Australia
    Couple
    Stayed 1 night in September 2014

    ...all we'd hoped for with the Crown label...”

    Meet & greet exceptional, stunning view and great view

    From our first encounter at check-in with a trainee staff member to checkout the next morning, we thoroughly enjoyed our stay. The room was all we'd hoped for with the Crown label. We visited Bar 28 for a few pre-function drinks and were extremely pleased with the surroundings, ambiance and stunning view and enjoyed a room-service breakfast the next morning, delivered right on time. The only thing lacking there was butter for the toast - no biggie. Comfy bed, large shower with good pressure and delightfully fluffy robes along with a fantastic view over the Crown complex and Yarra River from our 25th floor room.

    Reviewed September 28, 2014
    8.3
    Excellent
    Jay from Australia
    Couple
    Stayed 1 night in January 2014

    Flash hotel. Must try.”

    The view, the fancy room, skybar

    The stay was nice. The staff were welcoming. The lobby was very plain and uninviting for such a fancy hotel. The valet took my car to park, only to find out later that service cost $50. I wasn't told about the price. The room was very fancy, very flash and made you feel very special. The view from rooms was good and overlooked the city. The pool was awesome, and so was the skybar on the top level. Recommend staying here if you are after a fancy city getaway. Lots of restaraunts near by and close from melbourne CBD

    Reviewed March 24, 2014
    9.3
    Exceptional
    MAN from Macau
    Group
    Stayed 2 nights in September 2013

    Modern design with comfortable bed and nice view”

    Large and comfortable beds, close to casino and restaurants, nice swimming pool & bar at high floor.

    Crown Metropol Hotel is a new and modern design hotel close to city central. I didn't expect the twin king beds is so comfortable. The bar and swimming pool which located at top floor of the hotel, there is nice city view. Overall the hotel facilities are so good.

    Reviewed September 16, 2013
    9.3
    Exceptional
    Jason from Australia
    Couple
    Stayed 1 night in July 2013

    Great room, Great location...”

    Location, room size, access to casino and other activities

    Our one night stay at Crown Metropol was to attend a function within the Crown Casino Complex, and the accomodation added an extra bit of luxary to the night. The hotel is based in an excellent location, providing easy access to the both the Crown complex, and Melbourne CBD. I would highly recommend this hotel, and look forward to staying again in the future...

    Reviewed July 23, 2013
    9.0
    Exceptional
    Ping from Hong Kong
    Business traveler
    Stayed 6 nights in February 2013

    lovely hotel and ok convenient”

    the price is reasonable when compared to the several hotels nearby

    except for the location at the inner part of the southbank which makes me walk 30 minutes more per day for meals and casino, the facilities and the hotel are good, especially for the ppol and gym room. I dry clean my silk tie but when it returns when I check out I found the tie is apparently "disfigured" at the back, but stains have been removed at the front. As I was in a hurry I didn't ask for anything, but hope the staff can be more caring about the laundry next time.

    Reviewed February 28, 2013
    10.0
    Exceptional
    Vi from Australia
    Couple
    Stayed 2 nights in January 2013

    Excellent choice for relaxing after wedding”

    Location, great facilities, delicious breakfast buffet

    Stayed at the Metropol after getting married at Docklands. Really happy with the facilities, breakfast was tasty. Excellent location, very central to everything in Melbourne. Valet parking was very convenient.

    Reviewed January 17, 2013
    8.0
    Excellent
    Boon from Singapore
    Couple
    Stayed 5 nights in September 2012

    Lovely hotel with great location”

    Love the infinity pool and jacuzzi at the top of the hotel

    Hotel interior is modern contemporary and clean. The room is spacious with full glass city view window. We were pretty disappointed that it does not come with bath tub -instead standing toilet and separate toilet. Our disappointment was redeemed with its beautiful infinity pool and Jacuzzi at the top of the hotel -level 27, so bring your swimwear! Location is great as it's few stops away from city and connected to Crown Casino -the main attraction of the city. Staff is friendly, polite and helpful in fulfilling our request. Perfect getaway for families with young children. Overall, we enjoyed our stay here and definitely will be back with our children.

    Reviewed September 13, 2012
    8.3
    Excellent
    Cecilia from Indonesia
    Group
    Stayed 2 nights in August 2012

    Great location with great service”

    Bussiness centre

    great location. you can reach fom the airport with sky bus hotel transfer. the bussines centre will cost nothing for printing boarding pass. but the lighting bit disappointed since i love sleeping in dark

    Reviewed August 31, 2012
    8.7
    Excellent
    Vincent from Indonesia
    Couple
    Stayed 3 nights in August 2012

    WOWWW Jawdropping stuff!! ”

    Casino, Restaurant, Shopping, Yarra River

    Stay 3 nights at Crown Metropol and it is mind-blowing. I pay per night at worth every penny. Room is big but not sure about bathroom. In my opinion, when you have spent million and million of dollars to built a hotel, might as well put an extra effort on bathroom designs because it's kind of plain and ordinary. However, I'm not too disappointed because satisfied with the rooms, bed is very comfortable. Location is just few tram stop from CBD. And tram stop is just across the road. So it's very convenient. If you go to level one, there's a bridge that takes you to the Casino, Village Cinema and Shopping outlets, although not many (including brands like LV, Prada). Then from the Casino, they have amazing restaurants inside and outside the casino and also food court. Food court meals are also delicious. Overall I'm very satisfied with my Stay at Crown Metropol

    Reviewed August 30, 2012
    8.3
    Excellent
    ben from Australia
    Couple
    Stayed 2 nights in August 2012

    relaxing stay”

    great pool area/spa

    The room was modern but not as nice as crown towers.Great views from the pool which was surprisingly not too cold or busy.It was great to lie on the double couch beds & enjoy the view,or sit in the very warm plunge pool. (pity it wasn't a spa). The massage at Isika was amazing & it was relaxing going up to Isika 28 for a tasting plate & drink after our massages. ISSUES:The line at check-in was slow;our room wasn't ready & the promised text to tell us the room was ready never came.Also our room wasn't made up & we had to call at about 5pm.Otherwise a good stay.

    Reviewed August 24, 2012
    12345
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    Crown Metropol Melbourne
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    • Exceptional location
    • Melbourne Aquarium
    • Southern Cross Railway Station is within 0.97 km