Crowne Plaza Guatemala

Crowne Plaza Guatemala

Avenida Las Americas 9-08, zona 3, Zone 13, Guatemala City, Guatemala, 01001
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Junior Suite Crowne Plaza Guatemala
Junior Suite
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    Interior view Crowne Plaza Guatemala
    Swimming pool Crowne Plaza Guatemala
    Swimming pool Crowne Plaza Guatemala
    Junior Suite Crowne Plaza Guatemala
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     Crowne Plaza Guatemala

    Guest reviews

    8.3
    Excellent
    /10
    (8 reviews)See what guests said

    Property highlights

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    This property is in high demand!

    Last booked a few minutes ago

    Excellent
    Location
    8.5
    See map
    Excellent location
    Nearby
    Popular
  • Simple Leather Goods110 m
  • Instituto Geográfico Nacional340 m
  • monument of San Josemaria Escriva450 m
  • La Noria870 m
  • Centro Comercial Los Próceres1 km
  • Cines Próceres1.01 km
  • La Aurora International Airport1.06 km
  • Rattle & Hum1.11 km
  • Kahlua1.15 km
  • La Merced1.18 km
  • Value for money8.3
    Location rating8.5
    Select your room
    8.0
    Very good
    Room comfort & quality
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 21 m²/226 ft²
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    Standard King Room
    Standard King Room
    ...
    • Room size: 40 m²/431 ft²
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    Ambassador Suite - Smoking
    Ambassador Suite - Smoking
    ...
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      Junior Suite with King Bed
      Junior Suite with King Bed
      ...
      • Non-smoking
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      Junior King Suite - Non-Smoking
      Junior King Suite - Non-Smoking
      ...
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        Queen Room - Mobility Accessible - Smoking
        Queen Room - Mobility Accessible - Smoking
        ...
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          King Corner Room
          King Corner Room
          ...
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            Junior Suite
            Junior Suite
            ...
            • Non-smoking
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            King Room - Non-Smoking
            King Room - Non-Smoking
            ...
            • Non-smoking
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            Junior Double Suite
            Junior Double Suite
            ...
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              More about Crowne Plaza Guatemala

              More about Crowne Plaza Guatemala

              An overview

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              What they offer

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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Real reviews from real guests

              Agoda Reviews (8)Booking.com Reviews (1)
              8.3
              /
              10
              Excellent
              Cleanliness8.5
              Facilities6.0
              Location8.5
              Room comfort and quality8.0
              Service7.8
              Value for money8.3
              Provided by verified guests of Agoda
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              All guests (8)
              All room types
              Showing 8 verified guest comments
              7.2
              Very good
              William from United States
              Solo traveler
              2 Queen Beds
              Stayed 1 night in July 2016
              Icompetent front office staff”
              When I checked in and showed the Agoda voucher on my iPad, no problem, but they did swipe my card. I asked why since the room was paid for and they said it if I ordered room service. Upon check-out I noticed they had charged my card for the full amount to which I reminded her that room was paid for through Agoda which is why I showed her the voucher. She tried to tell me that the voucher only held the room. I asked if she had seen an Agoda voucher before and she said yes, but apparently forgot or was lying. I asked to see the manager but he was not there so another woman came out and had me send her the voucher, which should have been done at check in. She wanted to know where it showed that I paid. I finally told ber to call Agoda and 15 minutes later it was resolved. The manager never did show up. For a chain like Crowne Plaza this was unacceptable service.
              Reviewed July 27, 2016
              10.0
              Exceptional
              Elonys from Venezuela
              Business traveler
              King Room - Non-Smoking
              Stayed 1 night in December 2014
              Excellent Location”
              Close to airport, quick check in, quiet area
              Reviewed January 08, 2015
              8.0
              Excellent
              Bertha from Australia
              Couple
              Queen with 2 Queen Beds - Non-Smoking
              Stayed 2 nights in March 2013
              Conveniently located to airport with shuttle ”
              Room size, Cesar the Restaurant/Bar Manager, comfortable bed
              Reviewed March 26, 2013
              6.3
              Good
              Gabor from Hungary
              Business traveler
              Stayed 2 nights in December 2012
              Close to airport”
              Built on top of a casino, easy access, close tonairport
              stay was ok, check out was a nightmare, it was difficult to get a meaningful invoice that had anything to do with my agoda vocherr...
              Reviewed December 14, 2012
              7.7
              Very good
              Mohamed from Singapore
              Solo traveler
              Stayed 1 night in October 2012
              near the airport”
              airport shuttle
              i was there to catch a flight from guatemala from la antigua, so i decided to stay over for a night. the hotel is located nicely in town, where it is near the airport, in which the hotel provides a free shuttle to the airport. also there is a huge supermarket 5 mins walk away and several fast food joints.
              Reviewed October 29, 2012
              8.3
              Excellent
              Douglas from United States
              Family with teens
              Stayed 2 nights in April 2011
              very nice. everything i expected ”
              amenities, comfort, price
              surprised at how nice a hotel. u.s. celebrities. great price and very cordial staff. should be a "must" for central american travelers.
              Reviewed April 13, 2011
              10.0
              Exceptional
              Roberto from Honduras
              Couple
              Stayed 2 nights in November 2009
              Respuestas”
              Todo bien!
              Ninguna
              Rrgreso sin pensarlo mucho
              Reviewed November 16, 2009
              8.3
              Excellent
              Visa from Finland
              Solo traveler
              Stayed 2 nights in November 2011
              Hyvä kansainvälsen tasoinen hotellli”
              Ystävällinen palvelu, hyvä sijainti, siistit huoneet, kaikki toimi ja asiakkaan tarpeita kuunneltiin
              yövyin kaksi yötä tässä guatemalan pääkaupungissa lentokentän lähellä sijaitsevassa hotellissa. shuttle lentokentän ja hotellin välillä toimi hyvin mennen tullen. huone oli siisti ja hyvätasoinen, mitään ulkoisia häiriöitä ei majoittumisen aikana ollut. aamiainen oli hyvä, monipuolinen ja palvelu toimi moitteettomasti. kielteisenä puolena koin erityistoivomukseni hitaan käsittelyn, joka kuitenkin lopulta hoidettiin hyvin. yritys hoitaa asiaa (golfkierroksen junailu) oli hyvä, mutta ilmeisesti sisäinen byrokratia haittasi. receptiohenkilökunta ei saanut tehdä ulkopuolisia puheluita. kaikenkaikkiaan palvelun ja henkilökunnan ystävällisyys oli kiitettävää.
              Reviewed November 28, 2011
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              Crowne Plaza Guatemala
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              • Excellent location
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