8.6

Excellent
13.7% this month
/10
(4,555 reviews)See what guests said
Highly rated by guests – 85% would recommend
Highly rated by guests – 85% would recommend
View20
Housekeeping14
Breakfast5
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
SEA LIFE Melbourne Aquarium 300 m
Eureka Skydeck 830 m
Block Arcade 1.1 km
National Gallery of Victoria 1.2 km
Queen Victoria Market 1.6 km
Shrine of Remembrance 1.9 km
Royal Botanic Gardens Victoria 2.0 km
Melbourne Cricket Ground (MCG) 2.4 km
Melbourne Museum 2.5 km
Melbourne Zoo 4.2 km
Nearby landmarks
World Trade Centre 130 m
Victoria Police Museum 160 m
Speakeasy HQ 230 m
SEA LIFE Melbourne Aquarium 300 m
Crown Casino 320 m
Amcal Pharmacy 340 m
Mission to Seafarers 340 m
Polly Woodside - Melbourne's Tall Ship Story 360 m
Seafarers Bridge 360 m
Rialto Observation Deck 390 m
Crowne Plaza Melbourne

"The location was great, we had a beautiful view of the Yarra and the staff were very accommodating."

Melissa - 18 February 2020
Deluxe Room Crowne Plaza Melbourne
Swimming pool [outdoor] Crowne Plaza Melbourne
 Crowne Plaza Melbourne
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Removed from saved list
Free Wi-Fi

Crowne Plaza Melbourne

1-5 Spencer Street, Melbourne CBD, Melbourne, Australia, 3008 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to SEA LIFE Melbourne Aquarium
Within 300 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 440 meters to public transportation

  • Airport transfer

  • Located in heart of Melbourne

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Melbourne every 21 minutes on Agoda.com
Value for money7.9
Distance to city center1 km
Location rating9.1
Nearest airportEssendon Airport (MEB)
Distance to airport11.7 km

Rooms available at Crowne Plaza Melbourne

Excellent
Room comfort & quality
8.2
King Skyline Riverview Room
...
  • Room size: 25 m²/269 ft²
  • River view
  • 1 king bed
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King Standard Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 king bed
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2 Bed Twin Superior Room
...
  • Room size: 25 m²/269 ft²
  • Shower
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King Skyline Riverview Suite
...
  • Room size: 25 m²/269 ft²
  • River view
  • 1 king bed
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Superior King Riverview Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 king bed
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King Standard Accessible Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 king bed
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Deluxe Room
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 queen bed
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Standard Room Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Superior Double Room with Two Double Beds and River View
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 double beds
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Premium King Riverview Room
...
  • Room size: 25 m²/269 ft²
  • River view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Crowne Plaza Melbourne?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crowne Plaza Melbourne?

Crowne Plaza Melbourne is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Crowne Plaza Melbourne has a car park that's close to the hotel. Parking is available for a fee of 60 AUD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Crowne Plaza Melbourne?

Start your mornings right, with the à la carte and continental breakfast options offered at Crowne Plaza Melbourne. Western breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 38 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Crowne Plaza Melbourne?

Crowne Plaza Melbourne features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Crowne Plaza Melbourne?

Your special occasion or event can be hosted at the Crowne Plaza Melbourne's venue. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and engagements can be hosted at Crowne Plaza Melbourne. Small or intimate events like entertainment events, honeymoons and graduation parties can also be accomodated. Services for wireless internet, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Crowne Plaza Melbourne?

On-site venues and convenient event services make Crowne Plaza Melbourne an ideal choice for hosting events such as corporate events, conferences and meetings. The venue available at the hotel can accommodate up to 700 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Crowne Plaza Melbourne?

Crowne Plaza Melbourne does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about Crowne Plaza Melbourne

  • 9.6

    Exceptional

    "It was an absolute pleasure to stay at the Crowne Plaza Melbourne."

    John

    |

    20 August 2019

  • 9.6

    Exceptional
    Cleanliness

    "The hotel is clean and it looks great in the inside."

    Neil

    |

    4 September 2018

  • 10.0

    Exceptional

    "Our stay at Crowne Plaza was fantastic."

    Melissa

    |

    18 February 2020

Property ranking|Compared to 3,100 Melbourne properties
See all rankings
Room comfort score
8.2/10
Location score
9.1/10
Service score
8.4/10
Cheapest price score
Better than
97
%
of Melbourne properties
Better than
96
%
of Melbourne properties
Better than
95
%
of Melbourne properties
Better than
95
%
of Melbourne properties
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Overall rating:

8.6

Excellent
4,555 reviews
Cleanliness
8.6
Facilities
8.0
Location
9.1
Read all reviews >
What travelers say they love:
Staff were exceptional from the point of pulling up in the c...
Pam from Australia
Family with older children
More about Crowne Plaza Melbourne

More about Crowne Plaza Melbourne

Crowne Plaza Melbourne is the only absolute riverfront hotel in Melbourne. Our hotel rooms and suites are designed to suit the needs of every kind of traveler.

Interconnecting rooms are also available; a convenient option for families or groups. Experience a great night’s sleep with our luxurious bedding and king-sized beds, and wake up to some of the best views of Melbourne and Yarra River.

Stay in the heart of the City in affordable accommodation near to Melbourne CBD, public transport links, and all the best things to see and do. Crowne Plaza Melbourne is also located a step away from Melbourne Convention and Exhibition Centre, perfect for those travelling for business.

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Most talked about facilities

Housekeeping

12 mentions

View

9 mentions

Breakfast

8 mentions

Internet

4 mentions

What they offer

9.6

Exceptional

"The hotel looks good with the recent renovation to the rooms..."

Jessica

|

10 December 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Full English/Irish

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Crowne Plaza Melbourne from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.6
Facilities8.0
Location9.1
Room comfort and quality8.2
Service8.5
Value for money7.9
High score for Melbourne
Rating
9+ Exceptional (68)
8-9 Excellent (33)
7-8 Very Good (46)
6-7 Good (12)
<6 Below Expectation (27)
Time of the year
Mar - May (40)
Jun - Aug (55)
Sep - Nov (34)
Dec - Feb (57)
Don't miss out!Users are booking a place in Melbourne every 21 minutes on Agoda.com
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Show reviews that mention 

Showing 186 verified guest comments
12345
10.0
Exceptional
Maffie
Family with young children
Stayed 2 nights in July 2019

Maffie Villarba and Maila Reardon”

Our overall review: A well deserved 5 star evaluation. This was our first time there but we definitely will return. (perhaps sooner than later). This hotel gets it right in so many ways and I would describe some below. 1. Rooms are super clean, well stated and comfortable. 2. The pool: Wonderful is all I can say! Big pool with a wonderful sea view. 3. A very friendly staff. Multilingual as well. 4. Very good restaurant with different style food 5. All facilities are included : Reception 24 - Hour, Free luggage storage. laundry service / dry cleaning, Elevator, Tourist Information, Tourist Guide, Taxi service, Swimming Pool, Wireless Internet, Concierge service, Room Service, Safe Box,, Photocopy, Phone / Fax, Postal service, Payment by credit card, Currency Exchange. Great Job Crowne Plaza Melbourne & see you soon! Thank you Thank you for your good service

Reviewed July 22, 2019

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10.0
Exceptional
Phatira from Thailand
Couple
Stayed 1 night in July 2018

Pleasant stay”

The location is really good and close to everything especially the yarra river and the casino we’re really enjoy our stay but there’s one thing is we can hear the noise from outside when people are walking or talking.

Reviewed July 29, 2018

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9.0
Exceptional
Fennis from Australia
Solo traveler
Standard Room Non-Smoking
Stayed 2 nights in November 2015

Great location”

Great Location, Large rooms, Great Service

Though a little expensive, this is a great hotel for a weekend stay, as close to Casino, South Bank & South Wharf. Lovely, large rooms with excellent facilities. And very efficient reception, especially as the hotel was booked out and they were very busy.

Reviewed November 09, 2015

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8.3
Excellent
Jennifer from Australia
Couple
Deluxe Room
Stayed 1 night in December 2012

Fantastic location”

Views from the room

We booked a room for New Year's Eve and were able to see the fireworks from the comfort of our hotel room - looking up the Yarra. The breakfast the next day was terrific; one of the best that we've had at a hotel

Reviewed January 12, 2013

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8.0
Excellent
Linh from Vietnam
Business traveler
Stayed 2 nights in March 2012

Good location to everything”

Clean hotel, nice location

I stay 2 nights and very please with most services. Also, I like the room and the setting of the floor, very classy. I just don't like the way a female receptionist handle my room type request. We know we might not have the room type we request but if she explained to us in a milder manner on 3/31 afternoon, then we wouldn't feel a bit harassed. Anyway, I took it as that female's personal matter, not hotel's policy or general code for staff.

Reviewed April 16, 2012

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8.3
Excellent
Jenny from Australia
Business traveler
Stayed 5 nights in March 2011

Good location”

Walkable distance to exhibition centre

the hotel is typically a corpoate focused hotel and things operate like clockwork ... staff are great and very on the ball , rooms are on the small size but functional , has flat screen tv , average mini bar , comfortable bed and pillow menu , full size ironing board and iron , large bathroom with large white fluffy towels , large sized amenities . there is a full size desk and good lighting. all in all a very functional room . a decent gym , good restaurant offering a vast selection for breakfast . the hotel is not even 2 minutes walk to the melbourne exihibition centre , 5 minutes to spencer st rail station and 2 minutes to the crown complex. there is a tran stop outside the hotel and you can be in st kilda in 10 minutes. would have no hesitation in staying here again .

Reviewed July 13, 2011

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9.6
Exceptional
Pam from Australia
Family with teens
King Standard Room
Stayed 1 night in June 2019

Do yourself a favour and stay here!!!”

Amazing location and view of the Yarra....Staff were exceptional from the point of pulling up in the carpark bays to checkout.....definitely highly reccommed.

Reviewed June 27, 2019

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3.6
Stacey from Australia
Couple
Standard Room Non-Smoking
Stayed 1 night in June 2019

Poor staff/management”

Room facilities were not up to scratch. Transferred to another room due to a drain blockage in the shower only to have the other room have a similar problem with water soaking the floor. Management appeared to not really care about the night out that was ruined for us.

Reviewed June 24, 2019

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8.0
Excellent
Hwee from Singapore
Business traveler
King Standard Room
Stayed 4 nights in April 2019

Very good”

Excellent location. Free tram ride stops right in front of hotel. Lots of restaurants along the Yarra River, just across the road. Easy access to botanic gardens and the arts centre.

Reviewed April 16, 2019

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8.4
Excellent
Murat from Australia
Couple
Standard Room Non-Smoking
Stayed 1 night in November 2018

Good stay”

An enjoyable stay in the heart of the city, recently renovated rooms were a bonus.

Reviewed December 10, 2018

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9.6
Exceptional
Neil from Australia
Solo traveler
2 Doubles Standard Non-Smoking
Stayed 2 nights in August 2018

Visiting friends”

I went to Melbourne to visit friends. The hotel is conveniently located right across the Crowne Casino, and only walking distance from the centre of the CBD. The hotel is clean and it looks great in the inside. My view was the Casino and the Yarra river as well as the great looking buildings behind the Casino. I had a great stay.

Reviewed September 04, 2018

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6.4
Good
Karina from Singapore
Business traveler
2 Doubles Standard Non-Smoking
Stayed 2 nights in August 2018

Good Location but need some upgrade”

The room layout is so weird that I have to sleep beside toilet door The staff also make us wait inside the lobby while waiting taxi then he's gone while actually the taxi already outside But overall the view and location is great Thank you

Reviewed August 07, 2018

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10.0
Exceptional
Kathy from Australia
Solo traveler
Stayed 1 night in July 2018

Reception was amazing ”

I arrived by car ( I missed my train from country Victoria)with low blood sugar! As I’m not used to visiting the city! I was scared and shaking and the amazing receptionist (I don’t know her name) gave me an apple to eat and fast tracked me to my room. I was able to have a hot sweet cuppa and relax in my beautiful room while the valet parked my car. There is no way to pay for this service, though I tried!

Reviewed July 31, 2018

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8.0
Excellent
Daniel from Australia
Couple
Stayed 1 night in December 2017

Location was just perfect”

Location was just perfect. Facilities was great.. the only issues we had .. was the very slow customer service when checking in.. And also very unhappy staff on the front desk while checking in.. ( no smiles at all) Checking out was great the staff was on point !!!

Reviewed December 11, 2017

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7.6
Very good
Glory from Singapore
Family with young children
2 Double Beds River View Non-Smoking
Stayed 1 night in September 2017

Wish we could stay longer! ”

My family was very tired after a 7 hours red eye flight from Singapore and was pleasantly surprised that they had room for us upon our arrival at 730am. Really thankful for that! Hotel is very well located at the fringe of CBD and within 5 walks to Crown. It has a tram stop in front of the hotel which is the first/last tram stop of the free tram zone. Buffet spread was very nice and you can even make your own fresh juices. A pity that we are only here for a night, but we will definitely stay here again on our next trip!

Reviewed September 08, 2017

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9.2
Exceptional
Rushneegon from Australia
Couple
Stayed 1 night in August 2017

Great service, great location”

Customer service by staff was great. Made us feel very welcome and everything was easy. Location is about a 10 min walk from CBD and 2 mins away from Southbank/Crown. Hotel rooms were clean and beautiful. Bed was super comfy. Thoroughly enjoyed staying here.

Reviewed August 08, 2017

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8.0
Excellent
Terry from Australia
Couple
Stayed 1 night in June 2017

Great spot to stay in Melbourne”

Always feel welcomed every time I stay at Crowne Plaza, this is my hotel of choice when staying in town. I was a bit disappointed to be changed an extra $20 to have a view of the river as I have now stayed at this hotel several times. Staff are very always extremely friendly and location is great.

Reviewed June 05, 2017

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8.8
Excellent
Renee from Australia
Couple
Stayed 1 night in September 2016

Quiet. Nice. Cosy”

Overall the room was very small. Lucky there were 2 of us, 1 lounge chair but we had a king size bed! The grout in the shower was patchy of black bits. I left behind something which has now mysteriously disappeared/never found. We had a great view of the river and Crown. Staff in general were very accommodating and polite. They upgraded us to a deluxe room free of charge. The buffet breakfast was fantastic. Couldnt fault it. The staff gave a warning of when it was ending so we could fill our plates I eould stay again at the right price!

Reviewed October 02, 2016

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8.4
Excellent
Nick from New Zealand
Business traveler
Stayed 1 night in August 2016

Just what I needed”

Business traveller over for 2016 August Gift Fair at Melbourne Exhibition and Convention Centre. Very close proximity, comfortable bed and room, and tidy facilities. A little on the more expensive side with inclusions, however happy with room and service.

Reviewed August 08, 2016

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9.2
Exceptional
Andrew from Australia
Solo traveler
1 King Suite High Floor Non-Smoking
Stayed 1 night in June 2016

a great stay- great everything. service. food. view. location.”

i really enjoyed my stay. i will return. there was an issue - twice - with the prepaid breakfast. ( at check-in and at breakfast ) i also think $47 for valet is a little too high, considering i parked my car, the staff moved it. i was not aware of this procedure. bur location and facilities really suited me.

Reviewed June 05, 2016

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