Customs House Waterfront Hotel
Double Room - Above Bar - Guestroom Customs House Waterfront Hotel
Interior view Customs House Waterfront Hotel
Interior view Customs House Waterfront Hotel
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8.7
Excellent
/10
(178 reviews)See what guests said
See map
9.6
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Mobius Lounge Bar10 m
  • Isobar90 m
  • Old Parliament House90 m
  • Hobart Cruise Terminal130 m
  • Davey Street Medical Center140 m
  • Parliament House140 m
  • St Davids Park160 m
  • Hobart Visitor Information Centre190 m
  • St. David's Cathedral200 m
  • Irish Murphy's Bar200 m
  • Free Wi-Fi
    2018

    Customs House Waterfront Hotel

    1 Murray Street, Hobart CBD, Hobart, Australia, 7000 - See map
    Exceptional reputation
    Recommended by 91% of guests
    Excellent service
    8.9 rating for service
    • Airport transfer

    • Located in heart of Hobart

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Daily housekeeping

    Property ranking|Compared to 522 Hobart properties
    See all rankings
    Location score
    9.6/10
    Service score
    8.9/10
    Cheapest price score
    Review score - Australia
    8.7/10
    Better than
    99
    %
    of Hobart properties
    Better than
    95
    %
    of Hobart properties
    Better than
    93
    %
    of Hobart properties
    Better than
    93
    %
    of Hobart properties
    Value for money8.3
    Distance to city center11 km
    Location rating9.6
    Nearest airportHobart International Airport (HBA)
    Distance to airport15.2 km

    Rooms available at Customs House Waterfront Hotel

    8.0
    Very good
    Room comfort & quality
    Superior Waterfront Room
    Superior Waterfront Room
    ...
    • Room size: 30 m²/323 ft²
    • Harbor view
    • 1 king bed
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    Waterfront Studio
    Waterfront Studio
    ...
    • Room size: 26 m²/280 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Standard Twin
    Standard Twin
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 1 single bed and 1 double b...
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    Superior King
    Superior King
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Harbor View Twin Room
    Harbor View Twin Room
    ...
    • Room size: 24 m²/258 ft²
    • Harbor view
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Waterfront Queen
    Waterfront Queen
    ...
    • Room size: 23 m²/248 ft²
    • Harbor view
    • 1 queen bed
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    Standard Queen
    Standard Queen
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Double Room - Above Bar
    Double Room - Above Bar
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Family Quadruple Room
    Family Quadruple Room
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 3 single beds and 1 queen b...
    Enter dates to see prices
    Superior Waterfront King Room
    Superior Waterfront King Room
    ...
      Enter dates to see prices
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      More about Customs House Waterfront Hotel

      More about Customs House Waterfront Hotel

      An overview

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      What they offer

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of Customs House Waterfront Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (178)Booking.com Reviews (1959)
      8.7
      /
      10
      Cleanliness8.8
      Facilities7.8
      Location9.6
      Room comfort and quality8.0
      Service8.9
      Value for money8.3
      All languages
      All guests (178)
      All room types

      Show reviews that mention 

      Showing 101 verified guest comments
      12345
      10.0
      Exceptional
      Sarah from Australia
      Group
      Standard Twin
      Stayed 2 nights in April 2019

      Great accommodation close to everything”

      If you want a room walking distance to Salamanca and the cbd, with great breakfast options, you can't go past Customs House.

      Reviewed July 21, 2019
      10.0
      Exceptional
      Joe from Australia
      Couple
      Standard Queen
      Stayed 3 nights in July 2019

      Holiday is Tassie”

      Fantastic staff, everyone helpful and friendly. Great facilities, best location in Hobart with walking distance to all the good stuff. Boat leaves few hundred metres away to MONA. Food delicious, highly recommend.

      Reviewed July 15, 2019
      10.0
      Exceptional
      Rikki from Australia
      Group
      Standard Queen
      Stayed 2 nights in June 2019

      Fantastic location and atmospheric hotel ”

      Loved our stay. The location is absolutely superb. Everything (Salamanca markets, mona ferry, the harbour and Dark Mofo festivities) is literally in sight from the front door. Free breakfast was cafe standard. Room was small but clean, cosy, exposed sandstone brick, and comfortable. Given it is such a great locale and over a bar/restaurant it was a bit noisy with the music on Saturday night but fine once we closed the window and used the air con. Would stay there again in a heartbeat.

      Reviewed June 17, 2019
      10.0
      Exceptional
      Jason from Australia
      Couple
      Standard Queen
      Stayed 2 nights in June 2019

      Location, Location, Location”

      No better location to access Salamanca Whether its restaurants by night, the markets on a weekend or a short trip to Battery Point Its also worth mentioning the proximity to the harbor, wharf's and boats Accommodation is clean and modern though sometimes the sound of festivities below can permeate Restaurant and menu is first class and definitely worthy of consideration Staff are very friendly and responsive

      Reviewed June 16, 2019
      8.8
      Excellent
      Alan from Malaysia
      Family with teens
      Standard Twin
      Stayed 3 nights in October 2018

      Value for money and good location. ”

      Overall is good. But the bathroom facilities are not as user friendly. I can’t managed to fill up my kettle from the water taps. Because the basin was too shallow. And the water from the shower head was too fine and less pressure.

      Reviewed October 26, 2018
      8.0
      Excellent
      mazen from United Kingdom
      Couple
      Standard Queen
      Stayed 2 nights in February 2019

      Great location but..”

      Clean rooms, great staff, great breakfast, but our room was too loud and we could hear every come and go in the halls and lift, as well as Street noise. Wifi was sketchy at times, depending on where you are in the building.

      Reviewed February 24, 2019
      9.2
      Exceptional
      Lisa from Australia
      Couple
      Standard Queen
      Stayed 2 nights in February 2019

      Perfectly positioned”

      Had a lovely 2 night stay for Valentines Day - we came down from Brisbane, so the location was perfect. We were right on the waterfront, close to all the cruise options, roma mona ferry etc not to mention the restaurants. Easy walking distance to the city shops, hop on/off bus, info centre. The hotel has great dinning options (breakfast was included and were ample servings), and is a lively pub on Friday nights. So close to Salamanca as well. The rooms are clean and comfortable and made up daily. Honestly couldn't fault anything during our stay - would definitely recommend and return.

      Reviewed February 21, 2019
      8.0
      Excellent
      Diane from United States
      Couple
      Waterfront Queen
      Stayed 1 night in February 2019

      Perfect location”

      It would be hard to find a better location and the harbor view room we had was lovely and comfortable., if convoluted to get to (elevator up, stairs down, hallway, stairs up), so definitely ask for help with your luggage. Also, front desk is not 24/7, so make arrangements ahead of time if you want to check in late or check out early.

      Reviewed February 15, 2019
      9.6
      Exceptional
      CHIKA from Australia
      Couple
      Double Room - Above Bar
      Stayed 1 night in January 2019

      Great location, great breakfast, super clean”

      Love the location that is just across the port, even though our room was above the bar, it was quite during the night. The breakfast selection and presentation was amazing! The room and the hotel is very clean. Great value!

      Reviewed January 30, 2019
      9.6
      Exceptional
      Ying from Singapore
      Couple
      Superior King
      Stayed 1 night in February 2019

      Excellent place to stay”

      Good location, within walking distance to various facilities.

      Reviewed May 03, 2019
      9.2
      Exceptional
      Wong from Singapore
      Couple
      Standard Queen
      Stayed 4 nights in May 2018

      Nearest hotel to Salamanca Market”

      Nearest hotel to Salamanca Market. Consider opt for hotel taxi to & fro airport as the price is almost the same for airport transfer company. But airport transfer company do not stop outside the hotel. Breakfast is good! You have many choices everyday. Room is clean. Staff is helpful. Overall is good! Will stay again. Thanks

      Reviewed May 23, 2018
      9.2
      Exceptional
      Kerry from Australia
      Couple
      Standard Queen
      Stayed 2 nights in April 2018

      Good location, noisy on weekend, stairs”

      Really good location but be aware that there are many stairs (in addition to the lift) so not suitable potentially for someone with mobility issues. Noisy on the weekend. Limited car spaces which you must book in advance to secure.

      Reviewed April 15, 2018
      9.6
      Exceptional
      Marjorie from Australia
      Couple
      Standard Queen
      Stayed 4 nights in December 2017

      Exceptional”

      Excellent all rounder - great location close to Salamanca and the wharf area, cooked breakfast included in tariff, friendly staff and spotless, well appointed rooms. Saying that, this is a heritage location with all the building quirks included.

      Reviewed December 07, 2017
      8.8
      Excellent
      kylie from Australia
      Couple
      Standard Twin
      Stayed 4 nights in November 2016

      great location”

      our room was quite large and comfortable. Unfortunately it took a long time to check in, needed to wait for the manager. the rooms are above a pub with nice meals but the kitchen is closed by 9 - and it stays light in tassie later so you can easily lose track of time. Staff in the bar and kitchen were very friendly. windows dont open in the room.

      Reviewed January 13, 2017
      8.4
      Excellent
      Ferly from Philippines
      Group
      Standard Twin
      Stayed 2 nights in December 2018

      Best location”

      You cannot think of other hotel when it comes to location other than Customs House Hotel Hobart. It is in the heart of Hobart in front of the sea. If you want to go to Salamanca Market it is just 3-5 mins walk. It is located in the very corner of Murray st. The receptionist is very nice I forgot to ask her name but I think she is Asian. The food in the restaurant is really really good. It's not buffet but when it comes to hotel food I can rate their food as 5-star. Very classy ambiance of the restaurant and nice staffs as well. The hotel room is not that good as it is an old hotel I think. Our room doesnt have aircon but it is cold that time so that is okay. Overall experience was great and I would definitely recommend this hotel to my friends and relatives who wants to visit Hobart Tasmania.

      Reviewed December 11, 2018
      10.0
      Exceptional
      Grant from Australia
      Couple
      Standard Queen
      Stayed 1 night in December 2018

      Excellent hotel and the best staff”

      We were lucky enough to secure a room for $206 for a night including breakfast. We found this to be a fantastic price for the quality of hotel and the excellent service provided. Special mention for staff member ‘Crystal’ for some great advice and going the extra mile.

      Reviewed December 09, 2018
      9.2
      Exceptional
      Pieter from Australia
      Couple
      Standard Queen
      Stayed 2 nights in October 2018

      Awesome location”

      We stayed in Hobart for a wedding in October 2018. Location was awesome, close to pier, Salamanca Markets and city. Pity that they do not have access to parking but we survived. When we booked they warned that it might be noisy but it was not the case. Included breakfast was very good value for money and tasty as well.

      Reviewed October 18, 2018
      9.6
      Exceptional
      Olivia from Australia
      Couple
      Waterfront Queen
      Stayed 2 nights in September 2018

      Great Location and Value”

      Great location and the manager and his staffs were very accomodating. Breakfast is included in all rates and the choice certainly great value too! One thing thou the shower head could be better. Lots of water but wrong direction of spraying.

      Reviewed September 19, 2018
      8.8
      Excellent
      Mark from United States
      Couple
      Standard Queen
      Stayed 1 night in February 2019

      Great Location”

      Staff was great. Nice sized room. Parking can be difficult. Breakfast from menu and limited to one drink (do coffee in your room and juice at breakfast). Local area is party central.

      Reviewed March 02, 2019
      9.2
      Exceptional
      Kotchakron from Australia
      Couple
      Double Room - Above Bar
      Stayed 4 nights in May 2019

      Perfect Location”

      Hotel room was clean and perfect for getaway to Hobart city. The room size was good, reasonable price with yummy breakfast. It will be our 1st choice anytime when we going back to Hobart. :)

      Reviewed June 10, 2019
      12345
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