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Darwin City Hotel
Darwin City Hotel
Darwin City Hotel
Darwin City Hotel
Darwin City Hotel
Darwin City Hotel
Darwin City Hotel
Removed from saved list

8.7

Excellent

2,426 reviews

2,426 reviews

Housekeeping27
Shops3
Car Park2

Definitely value for money

Bron
- 8 Oct 2021
See map

9.5

Exceptional

Location rating score

Exceptional location - 810 meters to the beach
Parking
Available
Popular landmarks
Crocosaurus Cove 170 m
Darwin Waterfront 790 m
Wave Lagoon 880 m
Darwin Wharf Precinct 1.3 km
Stokes Hill Wharf 1.3 km
Mindil Beach 2.1 km
Museum & Art Gallery of the Northern Territory 2.8 km
Defence of Darwin Experience 6.5 km
Australian Aviation Heritage Centre 7.3 km
Berry Springs Nature Reserve 31.1 km
Nearby landmarks
Throb 50 m
Wisdom 110 m
Paul Arnold Bush Photos 110 m
Tap 140 m
Raintree Park 150 m
Viva La Body 160 m
Aboriginal Fine Arts 160 m
Mitchell Centre Pharmacy 170 m
Crocosaurus Cove 170 m
Shenannigans 200 m
Free Wi-Fi

Darwin City Hotel

59 Smith Street, Darwin City, Darwin, Australia, 0800 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • 810 meters to the beach

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [outdoor]

Golf course [on-site]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Darwin every 46 minutes on Agoda.com
Value for money8.8
Distance to city center0.5km
Location rating9.5
Nearest airportDarwin International Airport (DRW)
Distance to airport7.3 km

Rooms available at Darwin City Hotel

Two Bedroom Apartment
...
  • Room size: 140 m²/1507 ft²
  • City view
  • 1 king bed & 1 king bed & 2...
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One Bedroom Apartment
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Queen Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed
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Family Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Twin Accessible Guest Room
...
  • Room size: 39 m²/420 ft²
  • Non-smoking
  • 2 queen beds
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Deluxe Twin
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 double beds
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King Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
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Standard Room
...
  • Room size: 17 m²/183 ft²
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Premium Apartment
...
  • Room size: 50 m²/538 ft²
Enter dates to see prices
Studio - Executive
...
    Enter dates to see prices

    Frequently asked questions

    How much does it cost to stay at Darwin City Hotel?

    Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

    What time is check-in and check-out at Darwin City Hotel?

    Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

    How do I get to Darwin City Hotel?

    For those who wish to drive their own cars, Darwin City Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 10 AUD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Darwin with private transportation, the hotel can arrange car rental for you.

    Is breakfast offered at Darwin City Hotel?

    Start your mornings right, with the continental and buffet breakfast options offered at Darwin City Hotel. Adults can enjoy breakfast offered with an additional charge of 11 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What is the smoking policy at Darwin City Hotel?

    Darwin City Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Darwin City Hotel?

    Cullen Bay 806 Bus Station is the closest train, metro, or bus station, about 2.4 km away from Darwin City Hotel.

    What restaurants are nearby Darwin City Hotel?

    Darwin City Hotel is located in Darwin City, famous for good restaurants such as Roast and Noodle, Rawgasm and The Milk Bar.

    What popular shopping places are close to Darwin City Hotel?

    Darwin City Hotel is located in Darwin City area which features shopping places such as Mindil Beach Sunset Market, Paul Arnold Bush Photos and Viva La Body.

    What are popular attractions near Darwin City Hotel?

    Darwin City Hotel is located in Darwin City area, which is famous for attractions such as Museum & Art Gallery of the Northern Territory, Defence of Darwin Experience and Darwin Wharf Precinct.

    What popular beaches are close to Darwin City Hotel?

    Darwin City Hotel is located in the Darwin City area, which includes Mindil Beach, Darwin Wave Pool and Fannie Bay Beach.

    What popular natural sightseeing spots are close to Darwin City Hotel?

    Darwin City Hotel is located in the Darwin City area, which is famous for natural sightseeing destinations such as Darwin Waterfront, Port Darwin and Frances Bay.

    Show more questions
    See map

    Explore the neighborhood

    What people love about Darwin City Hotel

    • 8.4

      Excellent

      "Definitely value for money"

      Bron

      |

      8 October 2021

    • 8.4

      Excellent

      "Room was clean and modern."

      Bron

      |

      8 October 2021

    • 8.4

      Excellent

      "Staff were lovely and friendly."

      Bron

      |

      8 October 2021

    Property ranking|Compared to 132 Darwin properties
    See all rankings
    Location score
    9.5/10
    Value for money score
    8.8/10
    Cleanliness score
    9/10
    Service score
    8.8/10
    Better than
    96
    %
    of Darwin properties
    Better than
    90
    %
    of Darwin properties
    Better than
    90
    %
    of Darwin properties
    Better than
    89
    %
    of Darwin properties
    Overall rating:

    8.7

    Excellent
    2,426 reviews
    Cleanliness
    9.0
    Facilities
    8.0
    Location
    9.5
    Read all reviews >
    What travelers say they love:
    Thankyou hotel manager Andrew for a great stay.
    julie from Australia
    Solo traveler
    More about Darwin City Hotel

    More about Darwin City Hotel

    Darwin City Hotel, located in the Darwin City area, is a popular choice for travelers. The property lies 0.5km from the city center and provides accessibility to important town facilities. With its convenient location, the property offers easy access to the city's must-see destinations.

    Take advantage of a wealth of unrivaled services and amenities at this Darwin property. For the comfort and convenience of guests, the property offers free Wi-Fi in all rooms, 24-hour security, daily housekeeping, laundromat, wheelchair accessible.

    Step into one of 91 inviting rooms and escape the stresses of the day, A selection of amenities can be found in most rooms, inlcuding additional bathroom, additional toilet, closet, separate living room, private pool. The property offers fantastic facilities, including golf course (within 3 km), outdoor pool, to help you unwind after an action-packed day in the city. Enjoy a great location and services to match at Darwin City Hotel.

    Show less
    Amenities and facilities
    Excellent
    Facilities

    8

    Most talked about facilities

    Housekeeping

    6 mentions

    Swimming Pool

    3 mentions

    Breakfast

    1 mention

    Taxi

    1 mention

    Languages spoken

    • English
    • Chinese [Mandarin]
    • Filipino
    • Indonesian
    • Japanese
    • Spanish

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet [LAN]
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Golf course [on-site]
    • Massage
    • Sauna
    • Spa
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Tours

    Cleanliness and safety

    • Body thermometer
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Physical distancing of at least 1 meter
    • Rooms sanitized between stays
    • Safe dining setup
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Coffee shop
    • Kitchen
    • Room service
    • Vending machine

    Services and conveniences

    • Concierge
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Ironing service
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room

    Land sports

    • Golf course (within 3 km)

    Access

    • Check-in/out [express]
    • Fire extinguisher
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Car park [charges apply]
    • Car park [on-site]
    • Rental car

    Available in all rooms

    • Accessible by elevator
    • Additional toilet
    • Air conditioning
    • Alarm clock
    • Blackout curtains
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Complimentary tea
    • Desk
    • Fan
    • Fitness club privileges
    • Free bottled water
    • Free instant coffee
    • Hair dryer
    • Hypoallergenic
    • In-room safe box
    • Ironing facilities
    • Linens
    • Locker
    • Mirror
    • Mobile hotspot device
    • Non-smoking
    • Pool facilities
    • Private bathroom
    • Radio
    • Refrigerator
    • Safety/security feature
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Swimming pool [direct access]
    • Telephone
    • Tile/marble flooring
    • Toiletries
    • Towels
    • Trash cans
    • Trouser press
    • TV [flat screen]
    • Walk-in shower
    • Wi-Fi [free]
    • Window
    • Wine glasses
    Food and dining
    Breakfast options
    • Continental
    Location
    59 Smith Street, Darwin City, Darwin, Australia, 0800
    Exceptional
    Location

    9.5

    Public transportation

    • Cullen Bay 806 Bus Station
      2.5 km
    • Darwin Train Station
      7.0 km

    Airports

    • Darwin International Airport (DRW)
      7.3 km

    Hospital or clinic

    • Mitchell Centre Pharmacy
      170 m

    Shopping

    • Mindil Beach Sunset Market
      2.2 km

    Cash withdrawal

    • ATM
      120 m
    What's nearby

    Popular landmarks

    • Crocosaurus Cove
      170 m
    • Darwin Waterfront
      790 m
    • Wave Lagoon
      880 m
    • Darwin Wharf Precinct
      1.3 km
    • Stokes Hill Wharf
      1.3 km
    • Mindil Beach
      2.1 km
    • Museum & Art Gallery of the Northern Territory
      2.8 km
    • Defence of Darwin Experience
      6.5 km
    • Australian Aviation Heritage Centre
      7.3 km
    • Berry Springs Nature Reserve
      31.1 km

    Nearby landmarks

    • Throb
      50 m
    • Wisdom
      110 m
    • Paul Arnold Bush Photos
      110 m
    • Tap
      140 m
    • Raintree Park
      150 m
    • Viva La Body
      160 m
    • Aboriginal Fine Arts
      160 m
    • Mitchell Centre Pharmacy
      170 m
    • Crocosaurus Cove
      170 m
    • Shenannigans
      200 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 3-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out from10:00
    • Check-out until11:00
    • Reception open until03:00

    Getting around

    • Airport transfer fee24 AUD
    • Distance from city center0.5km
    • Travel time to airport (minutes)15

    Extras

    • Breakfast charge (unless included in room price)11 AUD

    The property

    • Non-smoking rooms/floorsno
    • Number of floors5
    • Number of restaurants0
    • Number of rooms 90
    • Room voltage240
    • Year property opened2018
    • Most recent renovation2018

    Parking

    • Daily parking fee10 AUD

    Reviews of Darwin City Hotel from real guests

    Provided by verified guests of Agoda
    8.7
    /
    10
    Cleanliness9.0
    Facilities8.0
    Location9.5
    Service8.8
    Value for money8.8
    High score for Darwin
    Rating
    9+ Exceptional (54)
    8-9 Excellent (13)
    7-8 Very Good (11)
    6-7 Good (5)
    <6 Below Expectation (8)
    Time of the year
    Mar - May (16)
    Jun - Aug (25)
    Sep - Nov (22)
    Dec - Feb (28)
    Don't miss out!Users are booking a place in Darwin every 46 minutes on Agoda.com
    All guests (200)
    All room types
    All languages

    Show reviews that mention 

    Showing 91 verified guest comments
    12345
    10.0
    Exceptional
    Niki from Singapore
    Couple
    Queen Room
    Stayed 2 nights in June 2019

    Perfect Stay in Darwin City”

    ALL GOOD! Convenient, no frills Hotel. Safe, Private parking (not sure if it's chargeable). Very clean room, good aircon, clean toilet, good comfortable bed and clean towels. Right in the middle of Darwin City, 5min walking distance to Crocosurus. Uber to Airport AUD25.

    Reviewed June 22, 2019

    See room deals

    Dear Niki, Thank you for the taking time to rate Darwin city hotel. We appreciate hearing from our guests so we know what we did well and what areas we need to work on. Thanks for sharing your experience and we hope to see you again on your next visit. kind regards Sam Scherschel

    Responded June 23, 2019
    Darwin City Hotel
    10.0
    Exceptional
    Tam from Australia
    Solo traveler
    Queen Room
    Stayed 1 night in December 2018

    Great location. Clean and tidy.”

    Great location, close to the mall. Restaurants and fast food near by. Clean and tidy. Rooms are sufficient in size, beds were comfy. Ample space in toilet and shower, didn't feel too restricted. Staff were friendly and helpful. One thing there is no designated driveway near front entrance, had to rush out of taxi to not congest traffic. Overall fantastic stay. Would recommend.

    Reviewed December 23, 2018

    See room deals

    Hello Tam, Thank you for your review. We appreciate your feedback and hearing about your experience. Our team are very excited that we are able to make your stay enjoyable and meet your expectations. Thanks for sharing your experience and we look forward to seeing you on your next visit. Kind regards, Sam Scherschel

    Responded January 15, 2019
    Darwin City Hotel
    9.6
    Exceptional
    Bernie from Australia
    Solo traveler
    Queen Room
    Stayed 1 night in May 2019

    Perfect and nice staff”

    A nice place that is well located and some lovely staff at the reception.

    Reviewed May 26, 2019

    See room deals

    Dear Bernie, Thank you for choosing Darwin City Hotel on your recent stay. We appreciate your time to write a review and delighted to hear how much you enjoyed your stay and the guest service you received. Thanks for sharing your experience and we hope to see you again soon. Best Regards Sam Scherschel

    Responded June 23, 2019
    Darwin City Hotel
    10.0
    Exceptional
    Marie from Australia
    Couple
    King Room
    Stayed 4 nights in July 2019

    Exceptional”

    Great central location, very helpful, friendly staff. Great cafe downstairs for a value for money breakfast with 10% discount for hotel guests. Would stay there again. Recommended

    Reviewed July 09, 2019

    See room deals

    Such a lovely review! Thank you Marie, and we hope to see you again soon :) Best regards, DCH Team

    Responded November 02, 2019
    Darwin City Hotel
    10.0
    Exceptional
    tracey from Australia
    Couple
    One Bedroom Apartment
    Stayed 2 nights in September 2018

    Exceptional”

    When we arrived the staff was fast and efficient which was good as we had a party to go to also the cleanliness of this hotel was 5 star . The rooms were spacious and so comfy I recommend this hotel to anyone .

    Reviewed September 26, 2018

    See room deals

    Thank you for your review. We appreciate your feedback and hearing about your experience. Our team are very excited that we are able to make your stay enjoyable and meet your expectations. Thanks for sharing your experience and we look forward to seeing you on your next visit. Kind regards, Sam Scherschel

    Responded October 14, 2018
    Darwin City Hotel
    8.8
    Excellent
    mary from Australia
    Solo traveler
    Queen Room
    Stayed 1 night in April 2018

    Excellent”

    Good

    Reviewed October 28, 2018

    See room deals

    Hello Mary, Thank you for taking your time to rate our hotel. We hope to welcome you back! Kind regards, Sam Scherschel

    Responded October 28, 2018
    Darwin City Hotel
    8.4
    Excellent
    Iris from Australia
    Solo traveler
    Queen Room
    Stayed 6 nights in June 2018

    Noisy, noisy from within the hotel”

    EVERYWHERE, EVERYWHERE is tiled floors so echoing is a big problem. After a late flight or long trip (think 13 hour Kakadu trip) the last thing you need is staff calling to one another! You could be forgiven for thinking that they were yelling at you inside your room. Not one rug, or carpet, to absorb the sound and it was LOUD!

    Reviewed July 03, 2018

    See room deals

    Hello Iris, Thank you for taking time to write a review and provide us with valuable feedback about your stay. It is disappointing that you have had a negative experience with the noise bouncing around the hotel and I appreciate you letting me know so I can review your stay and follow up your concerns. Thanks for sharing your experience. Kind regards, Sam Scherschel

    Responded September 09, 2018
    Darwin City Hotel
    4.0
    Steven from Australia
    Couple
    Queen Room
    Stayed 2 nights in June 2018

    Acceptable”

    We had to change rooms as there was a problem with the Power in our first room late at night. As a result, we were moved to a smaller room on a different floor. But by the time we got to that room and had the air-con kick in so we could settle in to sleep, the paper-thin walls awoke with roar of not one, but two, snoring neighbours that resonated up-to 40dB when I checked on my phone. The pool was tiny, and the Gym is located off-site where you have to provide advance notice to get access. Whilst the staff were polite and somewhat helpful - there isn't a 24/7 staffed reception either. There are far better stays for cheaper available in Darwin city. The location is good, but some rooms are likely to also be noise affected from the street. More needs to be done to sound-proof the rooms.

    Reviewed June 12, 2018

    See room deals

    Hello Steven, Thank you for taking time to review our hotel and providing us value feedback about your stay. We appreciate hearing from our guests so we can evaluate our performance. On this occasion, we have fallen short of our usual high standard and I would like to apologise for experiencing such as disappointing experience with your room and room move. I will be reviewing what has occurred to address the deficiency in service delivery you have experienced. Thank you for sharing your experience and we hope to welcome you back on a future visit with improvements implemented. Kind regards, Sam Scherschel

    Responded September 09, 2018
    Darwin City Hotel
    8.4
    Excellent
    Seok from Singapore
    Solo traveler
    Queen Room
    Stayed 7 nights in March 2018

    Nice Stay”

    Loved the convenient location, the free wifi (speed was good), ceiling fan (on top of air con), the clean white sheets, comfy bed, safe in room and the security. Minus point from me is the fridge was very stained and smelly. Renovated just not too long ago, maybe they did not want to dispose off this particular fridge that was still working.

    Reviewed May 05, 2018

    See room deals

    Thank you for taking time to review our hotel and providing us value feedback about your stay. We appreciate hearing from our guests so we can evaluate our performance. On this occasion, we have fallen short of our usual high standard and will be reviewing the fridge issue to address the deficiency in the service delivery you have experienced. Thank you for sharing your experience and we hope to welcome you back on a future visit. Kind regards, Sam Scherschel

    Responded October 23, 2018
    Darwin City Hotel
    8.8
    Excellent
    Paul from Australia
    Solo traveler
    Queen Room
    Stayed 3 nights in April 2018

    Good location. New clean rooms”

    Nice new hotel in the middle of Darwin City. Good location. It lacks a bit of personality, desk is only manned until 5pm so couldn't talk to anybody to book a room after that time. Pool is small and its location means it's too hot in the sun to sit around which was a bit of a shame. Would still recommend.

    Reviewed April 13, 2018

    See room deals

    Dear Paul, Thank you for the taking time to rate Darwin City Hotel. We appreciate hearing from our guests so we know what we did well and what areas we need to work on. Our reception is only opened from 7am to 5pm during the wet season on a trial basis. The opening hours will increase to 24hrs and your review helps us acknowledge there is a requirement for this. Thanks for sharing your experience and we hope to see you again on your next visit. Kind regards Sam Scherschel.

    Responded April 15, 2018
    Darwin City Hotel
    7.6
    Very good
    Tan from Singapore
    Couple
    Queen Room
    Stayed 4 nights in February 2018

    It's NEWLY OPENED!”

    I like it as it is newly open in Feb18. My only concern is check-in after 5pm. There could be no reception & no access to the hotel. Friendly staff ensure that they will wait for the guest until arrival.

    Reviewed February 28, 2018

    See room deals

    Dear Tan, Thank you for the taking time to rate Darwin city hotel. We appreciate hearing from our guests so we know what we did well and what areas we need to work on. Thanks for sharing your experience and we hope to see you again on your next visit. Kind regards Sam Scherschel

    Responded April 28, 2018
    Darwin City Hotel
    6.0
    Mickitja from Australia
    Couple
    King Room
    Stayed 2 nights in November 2018

    Terrible staff and on duty manager even worse”

    Two staff members were very rude, one even lied about having a copy of my booking as the on duty manager found it in the draw that the staff member had looked in twice. The on duty manager enforced a made up rule in the pool facility as it was not stated on any of the signage that he claimed it was. This rude and abrupt behaviour from the staff and management ruined our 40th birthday celebration and our weekend which we can never get back. Very dissappointed in the service and when the management reaised he had made a mistake there was no appology or compensation offered for he and his staff's terrible behaviour. The worst experience at a hotel ever!!!

    Reviewed November 19, 2018

    See room deals

    Hi Mickitja, I was going through all the propertyreviews and saw this one. Not sure what happened there, however as the new hotel manager i would like to invite you to our hotel and experience our beautiful service of our team and wonderful property. i'd like to invite you over for a night and celebrate properly with us. Please do not hesitate to contact me any time soon.

    Responded January 06, 2020
    Darwin City Hotel
    8.0
    Excellent
    Ricky from Australia
    Business traveler
    Queen Room
    Stayed 1 night in September 2018

    Very good”

    Staff were abrupt and I was given THE worst room which 102 closest to the noisiest area of the hotel with a lovely view of the carpark

    Reviewed September 05, 2018

    See room deals

    Hello Ricky, Thank you for taking the time to review our hotel. I apologise for the disappointing experience you have had and on your recent stay. I appreciate you taking the time to inform me of your concerns so I am able to review what has occurred and address any deficiencies in service. Kind regards, Sam Scherschel

    Responded September 09, 2018
    Darwin City Hotel
    8.0
    Excellent
    JENNIFER from Singapore
    Couple
    King Room
    Stayed 1 night in August 2018

    Clean, good location ”

    Clean, good location. Opposite woolsworth

    Reviewed August 17, 2018

    See room deals

    Hello Jennifer, Thank you for taking your time to review our hotel, we are happy to hear that the location suited your needs. Thank you for sharing your feedback and we hope to welcome you back to the Darwin City Hotel in the near future. Kind regards, Sam Scherschel

    Responded September 09, 2018
    Darwin City Hotel
    10.0
    Exceptional
    Kerryn from Australia
    Group
    Deluxe Twin
    Stayed 4 nights in August 2018

    Exceptional”

    Great location and price but amenities were lacking.

    Reviewed November 04, 2018

    See room deals

    Hello Kerryn, Thank you for the taking time to rate Darwin city hotel. We appreciate hearing from our guests so we know what we did well and what areas we need to work on. Thanks for sharing your experience and we hope to see you again on your next visit. Kind regards, Sam Scherschel

    Responded November 10, 2018
    Darwin City Hotel
    6.4
    Good
    Steven from Australia
    Solo traveler
    Queen Room
    Stayed 3 nights in August 2018

    New hotel in the city centre”

    Got an excellent room rate for Darwin high season. Room was small and simple but had everything I needed. Good shower and good air con. Staff were friendly. As other reviewers note, it is noisy as you can clearly hear TV, phones ringing etc from next door and the corridors echo every sound due to being all tile. Housekeepers are not doing their job - black mold all around the sink overflow outlet, clearly visible and easily wiped away with some tissues but why didn't the housekeepers fix it? They also forgot to refill shower gel and teabags every day. Pool is tiny. Free access to a full size gym (off-site). No cafe on-site but cafes, restaurants, takeaways nearby.

    Reviewed August 15, 2018

    See room deals

    Hello Steven, Thank you for taking the time to review our hotel. We are thirlled to hear that the location of our hotel suited your needs and that you found our staff to be friendly. Although, I would like to apologise for the disappointing experience you have had in terms of the cleanliness and noise. I appreciate you taking the time to inform me of your concerns so I am able to review what has occurred and address any deficiencies in service. Kind regards, Sam Scherschel

    Responded September 09, 2018
    Darwin City Hotel
    5.6
    Bellinda from Australia
    Couple
    One Bedroom Apartment
    Stayed 1 night in July 2018

    Customer service needs improvement”

    Arrived early after an overnight flight, Were told by staff that room was not available for early checkin but would get house keeping to prioritise our room when it was vacated. No evidence of attempts to prioritise the cleaning of our room as mutiple guest were checked in before us. We dont mind waiting until 2pm but if you say you will proritise then please do. Attitude of first receptioist at 6am lacked any level of compassion or customer care.

    Reviewed July 10, 2018

    See room deals

    Hello Belinda, Thank you for taking time to review our hotel and providing us value feedback about your stay. We appreciate hearing from our guests so we can evaluate our performance. On this occasion, we have fallen short of our usual high standard and will be reviewing what has occurred to address the deficiency in service delivery you have experienced. Thank you for sharing your experience and we hope to welcome you back on a future visit. Kind regards, Sam Scherschel

    Responded September 09, 2018
    Darwin City Hotel
    8.0
    Excellent
    Lance from Australia
    Couple
    Queen Room
    Stayed 2 nights in July 2018

    Very good”

    More care could have been taken with the cleaning of the room. Reading lamps would have been helpful as overhead lights too bright.

    Reviewed July 28, 2018

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    Hello Lance, Thank you for taking time to write a review and provide us with valuable feedback about your stay. It is disappointing that you have had a negative experience with the cleanliness of the room and the lack of reading lamps. I appreciate you letting me know so I can review your stay and follow up your concerns. Thanks for sharing your experience. Kind regards, Sam Scherschel

    Responded September 09, 2018
    Darwin City Hotel
    10.0
    Exceptional
    Doug from Australia
    Couple
    Queen Room
    Stayed 1 night in June 2018

    Reasonably priced and well located”

    Nothing fancy, but reasonably priced, well located, quite new and clean - just what we wanted.

    Reviewed July 04, 2018

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    Hello Doug, It is fantastic to hear that you enjoyed your recent stay at our property. We are thrilled to hear that our location suited your needs and that you found the room clean. Thank you for sharing your feedback and we hope to welcome you back to the Darwin City Hotel in the near future. Kind regards, Sam Scherschel

    Responded September 09, 2018
    Darwin City Hotel
    8.8
    Excellent
    Rebecca from Australia
    Couple
    One Bedroom Apartment
    Stayed 5 nights in May 2018

    Great location, nice room pool was a bit small.”

    Nice clean room and perfect location. Just think pool was too small. Would be better with a restaurant/bar too. Overall great 5 day stay.

    Reviewed May 27, 2018

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    Dear Rebecca, Thank you for the taking time to rate Darwin city hotel. We appreciate hearing from our guests so we know what we did well and what areas we need to work on. Thanks for sharing your experience and we hope to see you again on your next visit. Kind regards, Sam Scherschel

    Responded May 27, 2018
    Darwin City Hotel
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