Travelling to Australia? Read all updated requirements before you book.
DoubleTree by Hilton Melbourne -Flinders Street
DoubleTree by Hilton Melbourne -Flinders Street
DoubleTree by Hilton Melbourne -Flinders Street
DoubleTree by Hilton Melbourne -Flinders Street
DoubleTree by Hilton Melbourne -Flinders Street
DoubleTree by Hilton Melbourne -Flinders Street
DoubleTree by Hilton Melbourne -Flinders Street

Removed from saved list

8.7

Excellent

1,818 reviews

1,818 reviews

Housekeeping41
Shops14
Breakfast6
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Daiso Flinders

20 m

Signed and Numbered

40 m

Coles Central

60 m

Campbell Arcade

70 m

Degraves Street

90 m

Popular landmarks
Block Arcade

280 m

Eureka Skydeck

380 m

National Gallery of Victoria

600 m

SEA LIFE Melbourne Aquarium

700 m

Queen Victoria Market

1.4 km

Closest landmarks
Consulate General of Nepal

90 m

Quick Brown Fox

140 m

Flinders Way Shop

160 m

Lightning Ridge Opal Mines

170 m

MOVE yoga

170 m

DoubleTree by Hilton Melbourne -Flinders Street

270 Flinders Street, Melbourne CBD, Melbourne, Australia, 3000 - See map

Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. It's centrally located in Melbourne CBD only 150 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Royal Botanic Gardens Victoria. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Show more

Highlights

Located in heart of Melbourne

Check-in [24-hour]

180 meters to public transportation

Inside city center

280 meters to Block Arcade

Hilton CleanStay

Clean and Ready for you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."

Facilities

Front desk [24-hour]

Car park

Check-in/out [express]

Luggage storage

Fitness center

Game room

Bar

Restaurants

Your dates are popular among travelersUsers are booking a place in Melbourne every 23 minutes on Agoda.com
Value for money8.2
Distance to city center0 km
Location rating9.5
Nearest airportEssendon Airport (MEB)
Distance to airport11.7 km

Rooms available at DoubleTree by Hilton Melbourne -Flinders Street

Excellent
Room comfort & quality

8.2

King City View Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Guest Room
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Queen Guest Room
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Twin Guest Room Interior
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
King Guest Room Interior
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
King Skyline with Balcony
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Twin Guest Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
King Yarra Balcony Suite
...
  • 1 king bed
Enter dates to see prices
King Skyline River View
...
  • Room size: 15 m²/161 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Queen Guest Room Interior
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at DoubleTree by Hilton Melbourne -Flinders Street?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to DoubleTree by Hilton Melbourne -Flinders Street?

For those who wish to drive their own cars, DoubleTree by Hilton Melbourne -Flinders Street has a car park that's close to the hotel. Parking is available for a fee of 30 AUD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange taxi service.

Is breakfast offered at DoubleTree by Hilton Melbourne -Flinders Street?

Wake up to a great continental breakfast at DoubleTree by Hilton Melbourne -Flinders Street.

What are my dining options at DoubleTree by Hilton Melbourne -Flinders Street?

DoubleTree by Hilton Melbourne -Flinders Street features an on-site restaurant for your dining convenience.

What is the smoking policy at DoubleTree by Hilton Melbourne -Flinders Street?

DoubleTree by Hilton Melbourne -Flinders Street does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to DoubleTree by Hilton Melbourne -Flinders Street?

The closest train, metro, or bus station to DoubleTree by Hilton Melbourne -Flinders Street is Flinders Street Railway Station, 150 m away.

What restaurants are nearby DoubleTree by Hilton Melbourne -Flinders Street?

Restaurants including Chips & Gravy, Walkers Doughnuts and Cone Heads are popular in DoubleTree by Hilton Melbourne -Flinders Street’s neighborhood which is known as Melbourne CBD.

What popular shopping places are close to DoubleTree by Hilton Melbourne -Flinders Street?

Shopping options in DoubleTree by Hilton Melbourne -Flinders Street’s Melbourne CBD neighborhood include Block Arcade, Melbourne Central and DFO South Wharf.

What are popular attractions near DoubleTree by Hilton Melbourne -Flinders Street?

Guests at DoubleTree by Hilton Melbourne -Flinders Street can easily visit Eureka Skydeck, National Gallery of Victoria and SEA LIFE Melbourne Aquarium located in the Melbourne CBD area.

What popular natural sightseeing spots are close to DoubleTree by Hilton Melbourne -Flinders Street?

DoubleTree by Hilton Melbourne -Flinders Street’s nearby natural sights include Richmond Rowing Club, Mercantile Rowing Club and Melbourne Grammar Rowing Club located in the same Melbourne CBD area.

Show more questions
See map

Explore the neighborhood

What people love about DoubleTree by Hilton Melbourne -Flinders Street

  • 8.8

    Excellent
    Location

    "The location is unbeatable and there are a lot of amenities nearby."

    David

    |

    10 August 2022

  • 8.8

    Excellent
    Location

    "This place is at the heart of the city area which makes it very convenient."

    David

    |

    10 August 2022

  • 8.4

    Excellent
    Location

    "Very convenient with restaurants, shops, and supermarkets nearby."

    James

    |

    27 July 2022

Overall rating:

8.7

Excellent
1,818 reviews
Cleanliness
8.7
Facilities
8.0
Location
9.5
Read all reviews >
What travelers say they love:
Staff were very polite and customer service good.
kerri from Australia
Solo traveler
More about DoubleTree by Hilton Melbourne -Flinders Street

More about DoubleTree by Hilton Melbourne -Flinders Street

DoubleTree by Hilton Melbourne -Flinders Street

Get the most from an urban escape in Melbourne when you book a room at DoubleTree by Hilton Melbourne -Flinders Street. Located right in the city center, DoubleTree by Hilton Melbourne -Flinders Street saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! DoubleTree by Hilton Melbourne -Flinders Street is a perfect starting point for numerous sightseeing and tourist choices, with a location just 1.5 km from the Royal Botanic Gardens Victoria. Ready to explore without hassle? Find yourself just 150 m away from Flinders Street Railway Station when you stay at DoubleTree by Hilton Melbourne -Flinders Street.
DoubleTree by Hilton Melbourne -Flinders Street provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Melbourne even more convenient. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at DoubleTree by Hilton Melbourne -Flinders Street. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at DoubleTree by Hilton Melbourne -Flinders Street. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
DoubleTree by Hilton Melbourne -Flinders Street lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing hiking trails at DoubleTree by Hilton Melbourne -Flinders Street. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.


Around the property

DoubleTree by Hilton Melbourne -Flinders Street provides an excellent base for exploring the sights of Melbourne in-depth. Get fanatical at Melbourne Cricket Ground (MCG) located 1.5 km away. During the season, you can buy tickets to see home games and cheer with the locals. Experience local culture through architecture at Eureka Skydeck located 380 m away.

Show more
Amenities and facilities
Very good
Facilities

8

Most talked about facilities

Housekeeping

56 mentions

Internet

16 mentions

Breakfast

13 mentions

Food & Dining

6 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Korean
  • Spanish
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Hiking
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Kids meal

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Ironing facilities
  • Laptop safe box
  • Refrigerator
Food and dining
Breakfast options
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site

Platform 270

  • Cuisine: Grill/BBQ, Australian
  • Menu: Buffet, A-la-carte
Location
270 Flinders Street, Melbourne CBD, Melbourne, Australia, 3000
Exceptional
Location

9.5

Airports

  • Essendon Airport (MEB)
    11.7 km
  • Melbourne Airport (MEL)
    19.9 km

Public transportation

  • Flinders Street Railway Station
    150 m
  • Yarra Trams
    460 m

Hospital or clinic

  • Collins St Medical Center
    210 m

Shopping

  • Block Arcade
    280 m

Convenience store

  • 7 Eleven
    30 m 9 min drive

Cash withdrawal

  • ATM
    70 m 2 min walk
What's nearby

Popular landmarks

  • Block Arcade
    280 m
  • Eureka Skydeck
    380 m
  • National Gallery of Victoria
    600 m
  • SEA LIFE Melbourne Aquarium
    700 m
  • Queen Victoria Market
    1.4 km
  • Shrine of Remembrance
    1.6 km
  • Melbourne Cricket Ground (MCG)
    1.6 km
  • Royal Botanic Gardens Victoria
    1.6 km
  • Melbourne Museum
    1.7 km
  • Melbourne Zoo
    4.0 km

Nearby landmarks

  • Daiso Flinders
    20 m
  • Signed and Numbered
    40 m
  • Coles Central
    60 m
  • Campbell Arcade
    70 m
  • Consulate General of Nepal
    90 m
  • Degraves Street
    90 m
  • Lord Coconut
    100 m
  • OTC retro clothing and collectables
    110 m
  • Council of Adult Education
    120 m
  • Melbourne City Library
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center0 km
  • Travel time to airport (minutes)30

Extras

  • Daily Internet/Wi-Fi fee14.95 AUD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 187
  • Room voltage240
  • Year property opened1970
  • Most recent renovation2014

Parking

  • Daily parking fee30 AUD

Reviews of DoubleTree by Hilton Melbourne -Flinders Street from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.0
Location9.5
Room comfort and quality8.2
Service8.5
Value for money8.2
High score for Melbourne
Rating
9+ Exceptional (184)
8-9 Excellent (154)
7-8 Very Good (117)
6-7 Good (58)
<6 Below Expectation (41)
Time of the year
Mar - May (174)
Jun - Aug (147)
Sep - Nov (104)
Dec - Feb (129)
All guests (843)
All room types
All languages

Show reviews that mention 

Showing 554 verified guest comments
12345
10.0
Exceptional
MR from Thailand
Couple
King Guest Room Interior
Stayed 1 night in December 2017

Perfect for a couple's night away in the city”

Double Tree by Hilton Hotel Melbourne - Flinders Street is a perfect location for a couple to stay when having a 'night away' in Melbourne city/CBD, any very affordable. We caught the train into Flinders Street Station, where it was an easy 2-3 minute walk over the road to Double Tree, checked into our room and were out enjoying the nightlife minutes later. The staff on check-in were very friendly, professional, and eager to assist. We were even given a complimentary mega chocolate chip cookie biscuit on check-in (unexpected but delicious!). The rooms pleasantly looked exactly as per the website photos (no hidden disasters) and the fitout was not done on the cheap. The TV screen has a personalised welcome message (nice touch), there was the offer of various pillow types and the bed (King) was very comfortable. Great block-out blinds meant a good sleep-in was easy and best of all, 1200 (midday) check out instead of 1000 in most other hotels. This is our new go-to CBD stay.

Reviewed December 12, 2017

See room deals

9.3
Exceptional
anne from Indonesia
Couple
Stayed 4 nights in September 2013

value of money yet AWESOME hotel :)”

value for money. great view to the city and yarra river. great service1

I spend my honeymoon in Melbourne in this hotel and what could we say about this awesome Hotel? We are so much satisfied with their service! when we booked the hotel, we didn't notice that we booked the hotel without the city view thus when we are alerted of this, we immediately contacted the hotel to upgrade it as we would be on honeymoon. They replied to us and confirmed the upgrade. they welcomed us with a sweet card to congratulate our recent marriage and a champagne! It was so sweeeet :) We love everything about the hotel. the room is very big, spacious, clean and most important thing they put us at level 8 where our room is facing the flinder station and yarra river! omg it was so beautiful at night and sunrise! we really enjoyed it! the staff are very friendly too! will definitely come back to this hotel when we are back to Melbourne as we love Melbourne! See you when i see you, Melbourne and Citigate :)

Reviewed September 17, 2013

See room deals

9.0
Exceptional
Kar from Hong Kong SAR, China
Solo traveler
Stayed 4 nights in October 2014

Centre of the centre”

Super convenient location; friendly staff; recently refurbished room

Super convenient location - flinders street train station is right at the opposite of the hotel; fine dining at south gate is just 5-8 min walk; yummy yummy breakfast at degraves is next-door! Even if you haven't got a planned itinerary, the tourist info centre / art centre / museums / shopping centres etc are all across the road! Staff are helpful, friendly and efficient. Room is of standard size, appears to be recently refurbished and is generally tidy. Mine is located at the far corner of the floor so it's quiet without any traffic noise, but some hotel guests may not close their room doors gently and thus there are occasional "bang-bang" when people get in and out of their rooms. Bed is very very comfortable though some people may find it a bit small. No in-room wifi, no bath tube - these may be an issue for some people but I think it's ok. Note that at the time of my stay (early oct 2014) the ground floor hotel lobby was under large-scale renovation. This is not a problem for me as the work was carried out during day-time when I went out for sight-seeing, and the noise hardly affects me when I was in the room. However one may have to shout when talking to the staff at the ground floor reception. Will stay in if I come to Melbourne again.

Reviewed October 10, 2014

See room deals

10.0
Exceptional
Ong from Singapore
Business traveler
Queen Guest Room
Stayed 13 nights in June 2019

Clean and Conveniently Located”

The hotel is conveniently located along Flinders Street, within the free tram zone making it accessible to other parts of Melbourne CBD by walk or by tram. The breakfast menu is good with fresh fruit juice (self-juiced) everyday. The room is clean and comfortable. The staff are friendly and helpful. :)

Reviewed July 03, 2019

See room deals

Hi Ong, thank you for choosing to stay with us and your review. We are delighted to hear you had a comfortable stay and enjoyed our friendly staff, clean rooms, breakfast and of course our central location. We hope to welcome you again soon. Warm regards, Jacinta (Marcomms)

Responded July 10, 2019
DoubleTree by Hilton Melbourne -Flinders Street
8.7
Excellent
HAN from Malaysia
Couple
Stayed 5 nights in August 2009

Excellent stay in Citigate Melbourne”

very strategic location, walking distance to all CBD attractions, nice view (citiview room), excellent service, clean room
pricey, no breakfast included

Had a great stay in Citigate Melbourne. Checked in late at 1 AM and surprisingly, frontdesk had my details in place waiting for me. Such a good first impression. Room was clean and spacious enough for me. Took a Citiview Room. Near to all CBD attractions, no worries on looking for food at all. Free City Circle Tram right in front of the hotel. All in all, had an excellent stay. Hotel room is a bit expensive, though this may be the general rate in Melbourne. EXCELLENT frontdesk (night shift team), all of them were very helpful.

Reviewed September 03, 2009

See room deals

8.8
Excellent
cheekin from Singapore
Couple
King Accessible Guest Room
Stayed 5 nights in September 2019

Great Location”

Our 5 nights stay at the Double Tree by Hilton was sweetened when we can check into our room at around 8am the morning we arrived from Singapore. With a whole night of travelling the early check in was really a blessing and something that my wife and myself were grateful for. The Front Manager that morning was Joshua and he was very friendly and cordial. The concierge was very helpful as well . The hotel's location, right in front of Flinders station is so convenient and hassle free. Lots of eatery around with 3 supermarkets to the left and right of the hotel. A great hotel with great staff. Will recommend anyone to stay if they are to visit Melbourne, a beautiful city and great food.

Reviewed September 15, 2019

See room deals

Good afternoon Cheekin, thank you for staying choosing to stay with us and your feedback. We are delighted to hear you had a comfortable stay and enjoyed our fabulous central location and that our friendly staff looked after you. We look forward to welcoming you again when you return to our beautiful city. Warm regards, Jacinta (Hotel Marcomms)

Responded October 10, 2019
DoubleTree by Hilton Melbourne -Flinders Street
9.0
Exceptional
Ying from Malaysia
Group
Twin Guest Room Interior
Stayed 1 night in May 2015

Great Hotel in a Central Location!”

Location, comfortable rooms and friendly staff

We had a great stay in Doubletree Hilton with the friendly staff, warm welcome cookie and the rooms are top notched and clean. However, there is an incident during checkout that i remember vividly that i reminded one of the staff that i've had an extra bed in one of my rooms (1 night) and i'll need to pay the 50AUD balance during check-out. The staff nicely told me that it will be a complimentary, which i truly appreciated such kind gesture. However, when i returned to Malaysia i had a shocked when my credit card was charged 50AUD. I really wouldn't mind paying that amount otherwise i wouldn't have reminded the staff during check out but what annoys me is that staff shouldn't have said its complimentary when the hotel is going to charge me when i'm back in KL. I really hope the hotel management will look into this matter and communicate to the customers in a better way.

Reviewed May 27, 2015

See room deals

8.8
Excellent
Vigneswaran from Malaysia
Solo traveler
King Accessible Guest Room
Stayed 1 night in September 2016

Brilliant Location, Very Comfy Room”

My experience at DT by Hilton Melb was excellent, the location is excellent (ACMI/ Fed Square/ Flinders Street Station all right across the road), with the room itself top-notch and very comfortable. The usual cookie while checking in is always pleasant. Bed was comfy, hot shower excellent, wifi is chargeable so did not take up this option. Design of the room was brilliant, especially in the bath where the tiling works were brilliant. There was a bit of lack of housekeeping on the WC which is nevertheless negligible. Parking can be a nightmare in Melb CBD especially if you reach on a weekday (and expensive!) so plan in advance with regards to parking before you head to the hotel.

Reviewed September 06, 2016

See room deals

9.3
Exceptional
Rebecca from Singapore
Couple
Stayed 2 nights in June 2014

Clean Simple Room in the CBD Melbourne”

Location, Clean & Comfortable

We really loved it because of the location and cleanliness! Location : You can just walk out of this hotel and walk to lots of yummy food places, attractions such as museums and a little walk down will bring you to all the shopping places, Lygon ( little Italy). its just about 10 minutes walk to Southbank where all the yummy night food places are open. Room : Im very particular about cleanliness and the smell of the room. Citigate is clean and smells good. Size wise it is cosy and just nice for the 2 of us. Good enough for one to spend a good nights rest before a day of exploring around CBD Melbourne. We booked the winter special : king sized bed.

Reviewed June 21, 2014

See room deals

10.0
Exceptional
Yumni from Singapore
Couple
Twin Guest Room
Stayed 4 nights in August 2016

Grad Vacation ”

Very friendly and accommodative staff that attended to all our questions. Rooms were clean and comfy for a 4 night stay. Location was extremely startegic, with all the malls and attractions around the hotel. Acces to free trams were a bonus, seeing there was a tram stop and Flinders Station right across. Thumbs up to DoubleTree Hilton Flinders Street.

Reviewed August 16, 2016

See room deals

9.0
Exceptional
Richard from United States
Couple
Stayed 4 nights in December 2009

Quite good hotel”

Centrally located, very clean comfortable room.
Breakfast was not included. Broadband rates too high. $14.95 a day, WIFI should be available for guests..

Overall, we enjoyed out stay at Citigate Melbourne. It was very conveniently located, within walking distance of many sights and easy access to trams, including the free tourist tram. It would have been nice to have breakfast included in the room rate. Also, the Broadband rates are very high at $14.95 per day. It would be much better if they had WIFI available for hotel guests. We are already booked there for one more night. I have no regrets regarding that and will be happy staying there again. The staff were friendly and helpful. I would certainly recommend this hotel to others. I rated Food/Dining as "3" because we did not use the food service.

Reviewed December 18, 2009

See room deals

9.0
Exceptional
Karen from Australia
Solo traveler
Stayed 2 nights in August 2011

Convenient location in central melbourne”

close to transport and shops, tourist tram at door, walking distance to southbank and casino and other tourist attractions

I was greeted by friendly staff and was given and early check in as my flight had arrived early. My room was clean with a pleasant view over flinders street. I had a problem with the air conditioning in my room and was given another. Unfortunately there was no city view room still available but the staff offerred me credit for room service which was acceptable to me. I had a pleasant stay and would stay again on my next visit to melbourne

Reviewed August 19, 2011

See room deals

9.0
Exceptional
Marian from Australia
Couple
Stayed 2 nights in January 2010

Will definitely stay here again”

Fantastic location, friendly accomodating staff
nil

We stayed at Citigate Melbourne during the Australian Open Tennis Finals. The location was unbeatable, with easy access to the tram which took us directly to the Rod Laver Arena. The hotel was also within walking distance to the Crown casino and numerous restaurants on the water. The hotel had all the basic amenities and the rooms were comfortable. Special mention must be made of the staff who went above and beyond to ensure that our stay was comfortable.

Reviewed February 13, 2010

See room deals

7.6
Very good
Christine from Australia
Group
Twin Guest Room
Stayed 3 nights in December 2016

Beautiful interior design, super central location but cleanliness feel short of expectation ”

I have previously stayed at DoubleTree by Hilton Hotel when they first opened and cleanliness was exceptional. However, fast forward a few years later my last day was disappointing. I had what looked like dried up coffee drip marks on the bathroom sliding door and light brown stain on the bed linen. Browny points for the hotel for following me on how my room was during the first day and the issue was rectified soon after. Otherwise, the interior design is beautiful and the location is perfect - everything is at your doorstep: shops, restaurants, the train station and tram.

Reviewed July 10, 2017

See room deals

9.6
Exceptional
Lai from Singapore
Business traveler
King Flinders Street Station
Stayed 3 nights in May 2017

Excellence services ”

The hotel location is perfect as it is just opposite to train station and walking distance to all major places, like Southbank, CBD, Victoria Market ,etc. Although the size of hotel is small but it is well designed and make you feel comfortable. I am grateful for the integrity of hotel housekeeper and staffs . I only realised that I have lost my iPad in Melbourne somewhere when I reached Melbourne airport .After return to Singapore. I rang up the hotel to check if they have found my iPad in the room , they said YES . I was so happy and felt that the hotel housekeeper and staffs are so honest and helpful. They agree to ship the iPad back to me although I have to bear some shipment cost . I am grateful for their sincerity , honesty & integrity. I would like to say thank you to Hayden Dicken who is in charge for this matter in that hotel . He is professional and helpful . I also want to say Big THANKS to the housekeeper who had found my iPad in the hotel room.

Reviewed June 08, 2017

See room deals

8.7
Excellent
Tara from Australia
Group
Stayed 1 night in May 2010

Citigate Melbourne May”

Friendly and helpful staff. Allowed us to check in luggage while shopped as we arrived prior to official check in time.
They had hot snacks available in lobby lounge last time I stayed there. No sign of food this time.

The Citigate Melbourne is wonderful as I arrived into Melbourne by train at Flinders Street Station and walked straight across the street to hotel. As I was early, I was able to leave my bags there while I went out for shopping. And returned to find my bag already in my room. The staff are very courteous, and nothing is a trouble. An excellent stay, thank you.

Reviewed May 05, 2010

See room deals

9.0
Exceptional
Edward from United States
Couple
Stayed 3 nights in July 2009

A fine bargain in Melbourne”

Location is great, rooms very clean, staff were friendly and helpful.
Expensive continental breakfast

The Citigate in Melbourne is really a find. It is not only on the tram line, it is within walking distance of museums, the free shuttle route, shows, restaurants, and Federation Square. The staff are friendly and helpful, and although our room was small, it was clean and well furnished. We will happily stay at the Citigate again next time we are in Melbourne.

Reviewed July 28, 2009

See room deals

6.4
Good
Edith from Australia
Solo traveler
Twin Guest Room Interior
Stayed 2 nights in January 2019

Location is great but facility is disappointing.”

Being a well known 4 star hotel, I would expect Doubletree by Hilton to keep up with it's standards however a basic need such as complimentary bottled water and complimentary wifi was not even provided during my stay. Even a 3 star hotel in other countries provides complimentary bottled water and toothbrush. When I called room service to ask about this, I was told we need to pay AUD 1.40 per bottled water. It is not expensive, but as a 4 star hotel, if even basic service you need to charge, i feel that it is ridiculous. Room was clean and nice, however we were allocated room with no windows, which was not stated in my booking, if i had known this, I will definitely book a different hotel. I checked out a night earlier because i was very disappointed with the whole situation. And being my first time ever trying doubletree by hilton, I will certainly not return to this hotel again on my next visit to Melbourne when other hotel provides complimentary wifi.

Reviewed January 09, 2019

See room deals

9.2
Exceptional
Greg from United States
Couple
Twin Guest Room Interior
Stayed 3 nights in March 2018

Return To Melbourne”

I had not been to Melbourne for a bout 30 years and has it changed. Fortunately the Double Tree on Flinders was a super location. It was close to many things to walk to and out our door to the free trolley around the business district. Due to the two large buildings attached on either side, there were no windows in our room and I'm not sure any room had windows. The location and friendliness and helpfulness of the staff made up for everything. Our room was very nice and comfortable, but I hate the Australian half shower walls. I just don't get it. Our room was also very quiet. We did not eat there, so I can't comment on the restaurant. If we return to Melbourne, I would definitely stay at the Double Tree.

Reviewed March 13, 2018

See room deals

10.0
Exceptional
Poh from Singapore
Couple
King Guest Room
Stayed 2 nights in May 2019

A very good pleasant experience”

The location of Doubletree is really good. It is convenient to get to all attractions as free tram zone is just 3mins away and it is directly opposite Flinders Street station as well. In addition, within the hotel vicinity there are two supermarkets (coles & metro), which means you any grab your groceries at your convenience. Room wise; we've booked the King Guest Room, which is spacious enough to contain 2 large luggages and one cabin size. The room is clean and the bed is comfortable. Service wise; the staffs are really friendly and helpful in assisting. Overall experience will be a 5 thumbs up! Will definitely be back again!

Reviewed May 27, 2019

See room deals

Good afternoon Poh, thank you for choosing to stay with us and your wonderful review. We are delighted you had a comfortable stay and enjoyed the benefits of our central location and friendly staff. We look forward to welcome you again in the future. Warm regards, Jacinta (Hotel Marketing)

Responded July 03, 2019
DoubleTree by Hilton Melbourne -Flinders Street
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss