Galaxy City Hotel
Galaxy City Hotel
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Suite (2,3 Or 4 Adults) - Guestroom Galaxy City Hotel
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Very good
Location
7.8
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Galaxy City Hotel

Very good location
- 810 meters from city center
Excellent
From 102 reviewsSee what guests said
8.2
/
10
Exceptional room comfort and quality
10.0
Recommended by 83% of guests
Value for money8.3
Distance to city center1 km
Location rating7.8
Nearest airportBandaranaike International Airport (CMB)
Distance to airport84.2 km
  • 890 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
10.0
Exceptional
Room comfort & quality
Deluxe Balcony
Deluxe Balcony
...
  • Room size: 400 m²/4306 ft²
  • Mountain view
  • 1 double bed
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Suite (2,3 Or 4 Adults)
Suite (2,3 Or 4 Adults)
...
  • Room size: 140 m²/1507 ft²
  • City view
  • 2 double beds
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Apartment
Apartment
...
  • Room size: 250 m²/2691 ft²
  • City view
  • 1 double bed
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Standard Room
Standard Room
...
  • Room size: 170 m²/1830 ft²
  • Non-smoking
  • 1 queen bed
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Premium Single
Premium Single
...
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    Deluxe Villa
    Deluxe Villa
    ...
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      Standard Single
      Standard Single
      ...
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        Deluxe Single
        Deluxe Single
        ...
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          More about Galaxy City Hotel

          More about Galaxy City Hotel

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (102)Booking.com Reviews (394)
          8.2
          /
          10
          Cleanliness8.4
          Facilities7.4
          Location7.8
          Room comfort and quality10.0
          Service8.9
          Value for money8.3
          Provided by verified guests of Agoda
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          Room type
          Apartment
          Standard Room
          Deluxe Balcony
          Suite (2,3 Or 4 Adults)
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          Showing 75 verified guest comments
          1234
          6.0
          Abhivarmmen from Australia
          Couple
          Deluxe Balcony
          Stayed 4 nights in September 2018
          Do not book room with breakfast”
          Rooms are decent, really good and friendly reception staff. But their breakfast is a joke! No buffet, we had proper server for first 2 days of our stay. Last two days we been served by the one who prepares food. Food isn’t good at all. We had to spend first couple of minutes of our breakfast in removing ants from fruit platter. Their dining area is not clean at all. Hopefully they will change things around.
          Reviewed September 15, 2018
          8.0
          Excellent
          Dhammika from Sri Lanka
          Family with teens
          Deluxe Balcony
          Stayed 1 night in July 2018
          90”
          Parking facilities can be improved. Few more varieties can be added to Buffet.
          Reviewed July 31, 2018
          4.8
          Bhawana from Thailand
          Couple
          Deluxe Balcony
          Stayed 1 night in July 2018
          Acceptable”
          Staff nice , helpful . Bf is simple but good. Hotel is 2star nothing particular compared to others at the same price.
          Reviewed July 04, 2018
          8.4
          Excellent
          monica from Malaysia
          Group
          Suite (2,3 Or 4 Adults)
          Stayed 1 night in June 2018
          Nice hotel great staff”
          Nice and new, but a little far from the center and not easy transport
          Reviewed June 19, 2018
          7.6
          Very good
          Amanda from Australia
          Couple
          Deluxe Balcony
          Stayed 2 nights in June 2018
          Great room ”
          Helpful. Pleasant staff ,nice big rooms ,good hot water and big bath.Easy to get tuk tuk to Kandy shopping.
          Reviewed June 09, 2018
          8.8
          Excellent
          dhananjaya from Sri Lanka
          Couple
          Deluxe Balcony
          Stayed 1 night in May 2018
          Grate value for money!!”
          This is a nice place with really friendly staff.
          Reviewed May 14, 2018
          7.2
          Very good
          Alexandra from United Kingdom
          Couple
          Deluxe Balcony
          Stayed 1 night in March 2018
          Easy access to the sites”
          This hotel was as advertised, nothing luxury but easy for a one night stop over. The staff were friendly and helpful in helping us organise our brief visit to all the sites. Walking distance to the lake and temple of the sacred tooth, and an easy tuk tuk ride to slightly further away attractions.
          Reviewed March 31, 2018
          Dear Alexandra, It’s Thank you for recommending the Galaxy Hotel and Aaliya Tours to the Tripadvisor community. It is motivating to read comments like yours. Thank you as well for your kind words in regards to the service received for our Team. We are committed to offer a personalized and unforgettable service making feel our guests at home and your feedback is for us the most precious reward. We look forward to having you again as our guest in the nearest future to take home another memorable experience. With my warmest regards Zameek
          Responded April 30, 2018
          Galaxy City Hotel
          8.8
          Excellent
          Shazana from Sri Lanka
          Couple
          Standard Room
          Stayed 1 night in January 2018
          Excellent”
          Good hotel to stay in Kandy. very helpful staff - Mr Husni at the reception was helpful. value for money - clean, modern amenities, nice and simple furnishings. we enjoyed our stay thank you.
          Reviewed January 29, 2018
          9.2
          Exceptional
          Michael from United States
          Solo traveler
          Suite (2,3 Or 4 Adults)
          Stayed 2 nights in January 2018
          Nice hotel 1km outside DT Kandy”
          Super room. Clean, comfortable and big room. Super super friendly and helpful staff.
          Reviewed January 10, 2018
          9.2
          Exceptional
          Yam from Hong Kong
          Couple
          Standard Room
          Stayed 1 night in December 2017
          Extremely good! Highly recommend!”
          Extremely good hotel staff, super friendly and helpful. The room is clean and nice. By walking distance, you can reach Green Cafe, a very delicious and reasonable prize restaurant. Highly recommend to everyone!
          Reviewed December 31, 2017
          10.0
          Exceptional
          Sarasvathi from South Africa
          Solo traveler
          Deluxe Balcony
          Stayed 4 nights in December 2017
          Real value for money”
          My experience of this hotel and its staff has been the best. Pleasant hotel set in a quiet street away from the hustle and bustle of downtown Kandy, but still in walking distance to the shops and restaurants. The staff were absolutely phenomenal! Pleasant, always going out of their way to make our stay pleasurable. The tourguide attached to the hotel- Mr Laxman from Aliya tours took great care of us, taking us wherever we wanted to go and at a very very reasonable price. I would definitely recommend The Galaxy City hotel to anyone wanting to visit beautiful Kandy.
          Reviewed December 20, 2017
          8.4
          Excellent
          Navoda from Australia
          Family with teens
          Suite (2,3 Or 4 Adults)
          Stayed 2 nights in December 2017
          Excellent”
          The staff were all very friendly and respectful including the receptionist Chanaka. The room was spacious and clean. The breakfast was good, especially the freshly made juice. Overall, it was a comfortable and enjoyable stay.
          Reviewed December 20, 2017
          7.6
          Very good
          ALESSANDRO from Italy
          Solo traveler
          Standard Room
          Stayed 2 nights in December 2017
          Nice hotel”
          Hotel is simple but in very good condition, staff is very kind and helpful and breakfast I really liked breakfast
          Reviewed December 14, 2017
          8.0
          Excellent
          FEI from China
          Solo traveler
          Suite (2,3 Or 4 Adults)
          Stayed 1 night in November 2017
          Good ”
          Not far away from kandy lake . Staff is good and room is clean .
          Reviewed December 06, 2017
          8.0
          Excellent
          Michelle from Australia
          Couple
          Standard Room
          Stayed 1 night in November 2017
          Nice comfortable stay”
          Staff were very good and friendly. Nice room and good breakfast.
          Reviewed November 11, 2017
          3.6
          Nipun from Singapore
          Group
          Standard Room
          Stayed 1 night in September 2017
          Bad service”
          The place was not clean and the breakfast was really poor. Not value for money.
          Reviewed September 25, 2017
          Dear Nipun, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. If you give us a chance to earn back your trust, I can assure you that your breakfast will be on time and your towels will be plentiful. I would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of. All the best, Zameek
          Responded September 28, 2017
          Galaxy City Hotel
          7.6
          Very good
          Kanishka from Sri Lanka
          Solo traveler
          Standard Room
          Stayed 1 night in September 2017
          Fantastic Stay”
          It was a short but great stay Check in/out were hassle free. Staff was very friendly and with smile always. Room was very large and and the bed is supper comfortable, hot water works fine but there were no soup or shower gel in the bathroom. Room service will take about 1 hour and the food was not warm at all. Breakfast does not have much options but still worth it. Over roll it was a Fantastic stay.
          Reviewed September 24, 2017
          8.0
          Excellent
          Nemina from Sri Lanka
          Couple
          Deluxe Balcony
          Stayed 2 nights in May 2016
          Spacious Room”
          Our room was very clean and spacious. Bathroom is super clean and had a bathtub. Breakfast is poor but was ok. Totally worth for the money we paid.
          Reviewed September 10, 2017
          9.6
          Exceptional
          moutasem from Saudi Arabia
          Couple
          Deluxe Balcony
          Stayed 3 nights in September 2017
          Hospitality and warm welcoming”
          Location is great, staff are great Thanks to jamik Mohammad (the manager), nabeel, laxman and chanka and other house keepers. Breakfast is great. Plumbing of the bathroom could be improved. Paying for stay using credit card imply 3% more so I have chosen to pay by cash. Small ants found in the room but this is common in Srilanka. If I would visit Kandy again I would consider living in this hotel
          Reviewed September 10, 2017
          Dear Moutasem, Thank you for leaving this wonderful review on your recent stay at the Galaxy. It is an absolute pleasure reading your kind words on your stay with us,. The more I read the review, the more proud I am from the entire team fore delivering an exceptional service throughout your stay,specially the transportation and tour service. It makes me even more proud that the staff managed to comfort you in time of distress and uncertainty, which is our job when providing a home away from home. Thank you for all your kind words and great review and we very much look forward welcoming you back to the Galaxy. Best regards, Zameek
          Responded September 12, 2017
          Galaxy City Hotel
          9.6
          Exceptional
          jonathan from Belgium
          Solo traveler
          Standard Room
          Stayed 2 nights in August 2017
          Exceptional”
          Good place to stay in Kandy ! Very friendly staff !
          Reviewed August 30, 2017
          Dear Jonathan , Thank you for leaving this wonderful review on your recent stay at the Galaxy. It is an absolute pleasure reading your kind words on your stay with us, the more I read the review, and the more proud I am of the entire team for delivering an exceptional service throughout your stay. It makes me even more proud that the staff managed to comfort you in time of distress and uncertainty, which is our job when providing a home away from home. Thank you for all your kind words and great review and we very much look forward welcoming you back to the Galaxy. Best regards, Zameek
          Responded September 28, 2017
          Galaxy City Hotel
          1234
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