Room service [24-hour]
|Value for money||7.0|
|Distance to city center||0.3 km|
Designed for both business and leisure travel, Santa Marina Beach Hotel is ideally situated in Nea Kidonia; one of the city's most popular locales. Only 0.3 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. A well-kempt environment and its proximity to Gulf of Chania, Platia Talo Park, Etz Hayyim Synagogue give to this hotel a special charm.
Take advantage of a wealth of unrivaled services and amenities at this Crete Island hotel. Top features of the hotel include 24-hour room service, 24-hour front desk, Wi-Fi in public areas, car park, room service.
Step into one of 190 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, mirror, slippers, sofa, towels which can be found in some rooms. The hotel's private beach, fitness center, outdoor pool, kids club, pool (kids) are ideal places to relax and unwind after a busy day. Santa Marina Beach Hotel is an ideal place of stay for travelers seeking charm, comfort and convenience in Crete Island.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Giannoulis Santa Marina Beach Hotel
Overpriced hotel with unhelpful staff, extra fees”
Service was subpar and often unhelpful with many extra fees. When I picked a beach resort for a part of our vacation, I thought this place would be a nice retreat at a moderate price given that it's suppose to be a "4 star resort" but we were really disappointed and will never return. So many extra fees --5 euros per day to use the empty lounge chairs across their private beach (now I know why the noisy pool was always filled with people despite the cars zooming by --not relaxing!) $10 per buffet meal if you don't do all-inclusive (we didn't) but it's actually 12 euros for the dinner on Thursday because there is a live band. Also, 10 euros deposit to use each beach towel, and if you lose your flimsy little receipt, too bad. Is it their plan to have people steal the towels so that anyone returning it won't get their money back? Isn't the lounge chair and live band a part of the resort thing? The guy who walked us to our room in silence seemed to wait for a tip but he didn't even offer to carry our bags. Maybe service was crap because we weren't all-inclusive since we just had the bed and breakfast plan only. At first, I asked if we could switch that meal for a lunch or dinner later because one day we went on an extra-fee excursion, but the front desk basically talked around it for 10 minutes, saying she needed to talk to her boss and it could be an extra charge. I asked for a follow up answer but I never heard from her again. Rude. We and other excursion goers were allowed a quick breakfast of yogurt and cold cuts (no cooked foods) early that day so when I asked for something similar on our departure day because of an early flight, they said yes but then didn't set it up (the overnight worker put out some yogurt after we asked). We asked about cabs to town (basic questions here!) and there was a new answer every day. This place is an OK place but there are cheaper options that don't claim to be a 4 star.
loved my stay, staff were really helpful and friendly and because I arrived on the first day of opening it was quiet. I was in need of 2 or 3 days just relaxing and that was what I got.
Acceptable, despite terrable beds”
lovely hotel with accelent facility”
We stayed here for 4 nights and our tripp will be remembered for the rest of our lives, it was unbeleivably good.
당일 호텔 리셉션에서 우리를 위한 방이 없다는 통보를 받았다. 안내를 해준 직원은 전혀 미안한 기색도 없이, 당황스러울정도로 당당하게 "당신을 위한 방은 수리중이라 사용할 수 없다"고 말하였다. 앞에 안타깝게라고 말을 덧붙였지만 상당히 당황스러웠으며, 그들의 태도를 아직도 이해하지 못하겠다. 같은 회사에서 운영하는 grand bay라는 호텔로 안내받아 불행중 다행이였지만 본인들의 실수를 너무나도 당연하게 말하는 태도는 이해할 수 없다. 덕분에 호텔근처에서 5분이면 참석할 수 있었던 학회장을 20분 차를 타고다니며 참석할 수 있어서 고마웠다. 그대들이 얼마나 대단한 호텔을 운영하는지 모르겠지만, 당신들이 받아먹는 금액에 맞게 행동하길 바란다. 이곳 숙소를 사용해보지 않아서 숙소에 대한 리뷰는 없다. 사실 1점도 아깝다.
Bra och lugnt läge med trevlig personal”
Allt fungerade bra under vistelsen förutom WiFi-anslutningen.
Bra hotell med vacker trädgård.”
Centralt beläget med både restauranger och bad i närheten. Minus dock för frukosten med lite dålig tillsyn av vad som var slut. Saknade den grekiska yougurten flera morgnar.Kanske berodde det på att det var i början på säsongen. Rent och snyggt på rummet.
hotel w remoncie!!! nieczynny. mała konsternacja, bo po przyjeździe wieczorem okazało się, że hotel zamknięty - rusztowania, betoniarki, ciemno... pan czekający na gości przed hotelem, który wskazuje drogę do innego hotelu. tam wszystko ok, ale hotel nie nad morzem tylko jakieś 500m od plaży. ponieważ planowałem spędzić tam 1 dobę, to nie był problem. gorzej jak ktoś nastawił się na dłuższy pobyt i zależało jemu na dostępie do plaży. a zatem opis w agodzie jest nieprawdziwy!