Giannoulis Santa Marina Beach Hotel

Giannoulis Santa Marina Beach Hotel

Aghia Marina, Chania, Nea Kidonia, Crete Island, Greece, 73014
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Single Garden View Room - Bathroom Giannoulis Santa Marina Beach Hotel
Single Garden View Room - Bathroom
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    Lobby Giannoulis Santa Marina Beach Hotel
    Lobby Giannoulis Santa Marina Beach Hotel
    Swimming pool [outdoor] Giannoulis Santa Marina Beach Hotel
    Single Garden View Room - Bathroom Giannoulis Santa Marina Beach Hotel
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     Giannoulis Santa Marina Beach Hotel

    Giannoulis Santa Marina Beach Hotel Reviews

    7.1
    Very good
    /10
    (8 reviews)See what guests said

    Things you’ll love about Giannoulis Santa Marina Beach Hotel

    Things you'll love

    • Private beach

    • Daily housekeeping

    • Balcony/terrace

    • Room service [24-hour]

    Very good
    Location
    7.5
    See map
    Very good location
    Popular
    Nearby
  • Samaria Gorge National Park27.56 km
  • Value for money7.0
    Distance to city center0.3 km
    Location rating7.5

    Rooms available at Giannoulis Santa Marina Beach Hotel

    7.7
    Very good
    Room comfort & quality
    Superior Pool Access Room
    Superior Pool Access Room
    ...
    • Room size: 28 m²/301 ft²
    • Pool view
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    Superior Double Room Panoramic
    Superior Double Room Panoramic
    ...
    • Room size: 28 m²/301 ft²
    • Sea view
    • 2 single beds and 1 sofa be...
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    Family Garden Room
    Family Garden Room
    ...
    • Room size: 24 m²/258 ft²
    • Garden view
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    Superior Double Room Pool View
    Superior Double Room Pool View
    ...
    • Room size: 28 m²/301 ft²
    • Pool view
    Enter dates to see prices
    Single Garden View Room
    Single Garden View Room
    ...
    • Room size: 14 m²/151 ft²
    • Garden view
    • 1 single bed
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    Double Pool View Room
    Double Pool View Room
    ...
    • Room size: 17 m²/183 ft²
    • Balcony/terrace
    • 2 single beds
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    Double Garden View Room
    Double Garden View Room
    ...
    • Room size: 17 m²/183 ft²
    • Balcony/terrace
    • 2 single beds
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    Double Beach Front
    Double Beach Front
    ...
    • Room size: 17 m²/183 ft²
    • Ocean view
    • 2 single beds
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    Double Room with Sea View
    Double Room with Sea View
    ...
    • Room size: 20 m²/215 ft²
    • Balcony/terrace
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    Superior Double Room with Pool View
    Superior Double Room with Pool View
    ...
    • Room size: 28 m²/301 ft²
    • Balcony/terrace
    Enter dates to see prices
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    More about Giannoulis Santa Marina Beach Hotel

    More about Giannoulis Santa Marina Beach Hotel

    An overview

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    What they offer

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Giannoulis Santa Marina Beach Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (8)
    7.1
    /
    10
    Very good
    Cleanliness7.5
    Facilities2.0
    Location7.5
    Room comfort and quality7.7
    Service7.0
    Value for money7.0
    All languages
    All guests (8)
    All room types
    Showing 8 verified guest comments
    5.7
    Sally from United States
    Couple
    Double Garden View Room
    Stayed 4 nights in May 2015

    Overpriced hotel with unhelpful staff, extra fees”

    Beach access, bus access into Chania

    Service was subpar and often unhelpful with many extra fees. When I picked a beach resort for a part of our vacation, I thought this place would be a nice retreat at a moderate price given that it's suppose to be a "4 star resort" but we were really disappointed and will never return. So many extra fees --5 euros per day to use the empty lounge chairs across their private beach (now I know why the noisy pool was always filled with people despite the cars zooming by --not relaxing!) $10 per buffet meal if you don't do all-inclusive (we didn't) but it's actually 12 euros for the dinner on Thursday because there is a live band. Also, 10 euros deposit to use each beach towel, and if you lose your flimsy little receipt, too bad. Is it their plan to have people steal the towels so that anyone returning it won't get their money back? Isn't the lounge chair and live band a part of the resort thing? The guy who walked us to our room in silence seemed to wait for a tip but he didn't even offer to carry our bags. Maybe service was crap because we weren't all-inclusive since we just had the bed and breakfast plan only. At first, I asked if we could switch that meal for a lunch or dinner later because one day we went on an extra-fee excursion, but the front desk basically talked around it for 10 minutes, saying she needed to talk to her boss and it could be an extra charge. I asked for a follow up answer but I never heard from her again. Rude. We and other excursion goers were allowed a quick breakfast of yogurt and cold cuts (no cooked foods) early that day so when I asked for something similar on our departure day because of an early flight, they said yes but then didn't set it up (the overnight worker put out some yogurt after we asked). We asked about cabs to town (basic questions here!) and there was a new answer every day. This place is an OK place but there are cheaper options that don't claim to be a 4 star.

    Reviewed May 22, 2015
    8.7
    Excellent
    Katherine from Ireland
    Solo traveler
    Single Garden View Room
    Stayed 2 nights in April 2015

    Me time”

    Staff Location Value for Money

    loved my stay, staff were really helpful and friendly and because I arrived on the first day of opening it was quiet. I was in need of 2 or 3 days just relaxing and that was what I got.

    Reviewed May 20, 2015
    6.0
    Patrick from Denmark
    Group
    Double Garden View Room
    Stayed 3 nights in April 2014

    Acceptable, despite terrable beds”

    Balcony, breakfast, reception staff

    As expected.

    Reviewed October 20, 2014
    10.0
    Exceptional
    Martin from Sweden
    Couple
    Double Garden View Room
    Stayed 4 nights in April 2012

    lovely hotel with accelent facility”

    close to the beach, perfect distance from chania and many good resturants in the nearby

    We stayed here for 4 nights and our tripp will be remembered for the rest of our lives, it was unbeleivably good.

    Reviewed May 04, 2012
    2.0
    Mooki from South Korea
    Business traveler
    Economy Room - Garden view
    Stayed 3 nights in September 2018

    짜증”

    당일 호텔 리셉션에서 우리를 위한 방이 없다는 통보를 받았다. 안내를 해준 직원은 전혀 미안한 기색도 없이, 당황스러울정도로 당당하게 "당신을 위한 방은 수리중이라 사용할 수 없다"고 말하였다. 앞에 안타깝게라고 말을 덧붙였지만 상당히 당황스러웠으며, 그들의 태도를 아직도 이해하지 못하겠다. 같은 회사에서 운영하는 grand bay라는 호텔로 안내받아 불행중 다행이였지만 본인들의 실수를 너무나도 당연하게 말하는 태도는 이해할 수 없다. 덕분에 호텔근처에서 5분이면 참석할 수 있었던 학회장을 20분 차를 타고다니며 참석할 수 있어서 고마웠다. 그대들이 얼마나 대단한 호텔을 운영하는지 모르겠지만, 당신들이 받아먹는 금액에 맞게 행동하길 바란다. 이곳 숙소를 사용해보지 않아서 숙소에 대한 리뷰는 없다. 사실 1점도 아깝다.

    Reviewed September 10, 2018
    8.7
    Excellent
    Mats from Sweden
    Couple
    Double Beach Front
    Stayed 7 nights in May 2012

    Bra och lugnt läge med trevlig personal”

    Bra läge och frukost. Rent och snyggt hotell med utmärkt rumsstädning

    Allt fungerade bra under vistelsen förutom WiFi-anslutningen.

    Reviewed May 25, 2012
    9.0
    Exceptional
    Kerstin from Sweden
    Couple
    Double Garden View Room
    Stayed 7 nights in May 2012

    Bra hotell med vacker trädgård.”

    Välskött med trevlig personal.

    Centralt beläget med både restauranger och bad i närheten. Minus dock för frukosten med lite dålig tillsyn av vad som var slut. Saknade den grekiska yougurten flera morgnar.Kanske berodde det på att det var i början på säsongen. Rent och snyggt på rummet.

    Reviewed May 11, 2012
    6.0
    GRZEGORZ from Poland
    Family with teens
    Double Garden View Room
    Stayed 1 night in April 2012

    Mała konsternacja”

    Parking, cicha okolica, osiedle domów jednorodzinnych

    hotel w remoncie!!! nieczynny. mała konsternacja, bo po przyjeździe wieczorem okazało się, że hotel zamknięty - rusztowania, betoniarki, ciemno... pan czekający na gości przed hotelem, który wskazuje drogę do innego hotelu. tam wszystko ok, ale hotel nie nad morzem tylko jakieś 500m od plaży. ponieważ planowałem spędzić tam 1 dobę, to nie był problem. gorzej jak ktoś nastawił się na dłuższy pobyt i zależało jemu na dostępie do plaży. a zatem opis w agodzie jest nieprawdziwy!

    Reviewed April 12, 2012
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    Giannoulis Santa Marina Beach Hotel
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    • Very good location
    • Samaria Gorge National Park