8.7
Excellent
/10
(3,852 reviews)See what guests said
View18
Housekeeping17
Breakfast4
See map
9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Block Arcade 400 m
Eureka Skydeck 800 m
National Gallery of Victoria 800 m
SEA LIFE Melbourne Aquarium 1.2 km
Melbourne Museum 1.4 km
Melbourne Cricket Ground (MCG) 1.4 km
Queen Victoria Market 1.4 km
Royal Botanic Gardens Victoria 1.7 km
Shrine of Remembrance 1.7 km
Melbourne Zoo 3.8 km
Nearby landmarks
Flinders lane Gallery 50 m
e.g.etal 110 m
Hosier Lane 110 m
St Michael's Church 110 m
St Michaels Uniting Church 110 m
Cherry Bar 120 m
Christine Shop 120 m
BHP Group Limited 120 m
City Lights 120 m
Until Never Gallery 130 m
Grand Hyatt Melbourne

"Very nice hotel with friendly and kindly staff."

Ariya - 2 January 2019
1 King Bed Grand Hyatt Melbourne
Lobby Grand Hyatt Melbourne
Lobby Grand Hyatt Melbourne
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Free Wi-Fi

Grand Hyatt Melbourne

123 Collins Street, Melbourne CBD, Melbourne, Australia - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Block Arcade
Within 400 m of property
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 240 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Melbourne

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Melbourne every 10 minutes on Agoda.com
Value for money8.1
Distance to city center1 km
Location rating9.4
Nearest airportEssendon Airport (MEB)
Distance to airport11.7 km

Rooms available at Grand Hyatt Melbourne

Excellent
Room comfort & quality
8.9
Diplomatic Suite
...
  • Room size: 141 m²/1518 ft²
  • River view
  • 1 king bed
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Club Twin Bed
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
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Club Deluxe King
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
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Club King
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
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Grand Suite King
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
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Grand View King
...
  • Room size: 34 m²/366 ft²
  • River view
  • 1 king bed
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Club Twin
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
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Grand Deluxe King
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
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Club King Bed
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
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Twin Room with River View
...
  • Room size: 34 m²/366 ft²
  • River view
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Grand Hyatt Melbourne?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hyatt Melbourne?

Grand Hyatt Melbourne is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Hyatt Melbourne has a car park available for guests. Parking is available for a fee of 45 AUD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange car rental for you.

What are my dining options at Grand Hyatt Melbourne?

Grand Hyatt Melbourne features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Grand Hyatt Melbourne?

Grand Hyatt Melbourne does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Grand Hyatt Melbourne

  • 8.4
    Excellent
    Location

    "In the middle of CBD, easy to go anywhere"

    ying

    |

    30 September 2020

  • 10.0
    Exceptional
    Staff 

    "Great location.Very helpful staffs."

    Rachasorn

    |

    24 August 2019

  • 9.6
    Exceptional

    "Maybe the best hotel in Melbourne."

    Que

    |

    30 May 2019

Property ranking|Compared to 3,100 Melbourne properties
See all rankings
Location score
9.4/10
Room comfort score
8.9/10
Service score
8.8/10
Cleanliness score
9.1/10
Better than
99
%
of Melbourne properties
Better than
99
%
of Melbourne properties
Better than
97
%
of Melbourne properties
Better than
97
%
of Melbourne properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.7
Excellent
3,852 reviews
Cleanliness
9.0
Facilities
8.6
Location
9.4
Read all reviews >
What travelers say they love:
Really great staff and service really happy
Caroline from Australia
Solo traveler
More about Grand Hyatt Melbourne

More about Grand Hyatt Melbourne

Positioned in the heart of Melbourne's fast growing central business district, this property is located right on the prestigious Collins Street, allowing easy access to high fashion stores and fine dining. One of the finest 5-star properties in Melbourne, Grand Hyatt Melbourne had a recent renovation, offering a newly completed lobby, restaurant, and bar. Melbourne's largest luxury hotel boasts 550 guestrooms that are furnished with Hyatt, custom-made beds and Egyptian cotton linen, as well as spectacular views of Melbourne. This lovely hotel with amazing rooms also offer a complete set of amenities, including flat screen televisions, Wi-Fi, the Grand Club Accommodation giving access to Grand Club Lounge, and much more. Indeed, an excellent place of stay, you won't be disappointed with a stay at Grand Hyatt Melbourne.

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Most talked about facilities

Housekeeping
26 mentions
Breakfast
17 mentions
View
12 mentions
Internet
10 mentions

What they offer

9.2
Exceptional

"Many annual stays at the Grand Hyatt."

Christine

|

20 February 2021

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Collins Kitchen
Cuisine:Australian
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Grand Hyatt Melbourne from real guests

Overall rating
8.7
Excellent
From 3852 reviews
9.4Location
9.0Cleanliness
8.9Service
Agoda Reviews (740)Booking.com Reviews (3112)
Rating via Booking.com8.8
/
10
Excellent
Cleanliness9.0
Facilities8.8
Location9.5
Room comfort and quality8.9
Service9.0
Value for money7.9
High score for Melbourne
Rating
9+ Exceptional (2589)
8-9 Excellent (656)
7-8 Very Good (660)
6-7 Good (235)
<6 Below Expectation (317)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (0)
Don't miss out!Users are booking a place in Melbourne every 10 minutes on Agoda.com
All guests (3112)
All languages
Showing 4457 verified guest comments
12345
10.0
Exceptional
Belinda
Couple

Exceptional”

Central to everything
Reviewed July 22, 2019

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10.0
Exceptional
Ryan
Couple

Exceptional”

Staff Location Rooms
Reviewed July 22, 2019

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9.6
Exceptional
Simon
Business traveler

We&#39;ll be back”

It&#39;s starting to look a little tired in some places, things like chipped marble and worn timber. Moreso in the common areas like reception. Having said that, our room was lovely, the bed and ...
Reviewed July 22, 2019

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10.0
Exceptional
Craig
Couple

Perfect, loved location”

Friendly Welcoming Staff Cosy bed Beautiful breakfast
Reviewed July 21, 2019

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9.6
Exceptional
Ilonka
Couple

Enjoyable. Very accommodating, friendly, and...”

There seems to be a significant inter-room noise transfer. e.g. showers&#47;door shutting etc. My guess is the building design will not allow changes for this any longer.
Reviewed July 21, 2019

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9.2
Exceptional
Joellen
Business traveler

Great until just after checkout.”

The gentlemen hailing cabs were very friendly. Room very comfortable.
My stay was spoiled when an extra charge for valet pa parking was added to my bill after I checked out, when I traveled without a car , and the person handling checkout did not tell me if this charge...
Reviewed July 21, 2019

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9.6
Exceptional
Paul
Family with young children

great staff, well equipped rooms.”

we out out.
we liked everything
Reviewed July 20, 2019

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5.4
Chit
Solo traveler

Bad”

Clean
Took 1300 out of my bank balance also I ask for extra support pillow they didn&#39;t give me. Disappointed. Also try sell me a suite when I thought it was a free upgrade
Reviewed July 21, 2019

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8.3
Excellent
Sylvia
Family with young children

Very good”

We had a room with river view. Concierge Hannah and Craig (hope I have their names right) made our stay! They arranged a tour for us and gave us suggestions for our stay.
Unfortunately the first night we had a very loud neighbor, called security and they came up immediately which was great. Security staff was very effective and on the case. Of course this was not the ...
Reviewed July 17, 2019

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10.0
Exceptional
Sarah
Couple

Exceptional”

Everything absolutely beautiful
There was nothing i could say wrong about it
Reviewed July 17, 2019

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10.0
Exceptional
Grace
Couple

Fantastic luxury stay for our...”

We were upgraded to have a club access. I would happily pay for this. Well worth it. Free continental breakfast, almost buffet style, free refreshments, coffee and snacks all day, free canapés and ...
Our king bed was 2 kind singles pushed together, we could feel the join in the middle. Couldn’t lay in the centre of the bed.
Reviewed July 15, 2019

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9.6
Exceptional
Brendan
Couple

Exceptional service and a really...”

The bed was super comfy. Views were great!!
Reviewed July 15, 2019

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9.2
Exceptional
Kylie
Couple

Superb”

Beautiful rooms
Reviewed July 15, 2019

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9.6
Exceptional
Jo
Family with young children

Pleasant hence our repeat stay...”

Privacy was preserved well. We got mostly all we requested for in terms of room service and water.
None.
Reviewed July 14, 2019

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10.0
Exceptional
Ken
Couple

Thoroughly enjoyable”

View
Nothing
Reviewed July 14, 2019

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7.9
Very good
Ludiwine
Business traveler

Good”

Amazing fitness and breakfast
My room was outdated, WiFi is antique , swimming pool very small , disappointing for that level and price, not the best service when it comes to gluten free.
Reviewed July 19, 2019

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7.5
Very good
Shinq
Couple

Good”

The location is great. The facilities was wonderful.
We stayed there for two nights and every day at 6:30am we were woken up by a water pipe sound. It was really loud in our room - as it woke us up. We were quite disappointed as we did pay really good ...
Reviewed July 16, 2019

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9.2
Exceptional
Caro
Couple

Superb”

Too long a wait at reception, both check on and check out.
Reviewed July 11, 2019

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9.6
Exceptional
Erin
Family with young children

Exceptional”

I had to call each afternoon to get the room madebup
Reviewed July 11, 2019

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10.0
Exceptional
Maddison
Couple

Fantastic stay, our second time...”

The people who came to clean our room on our first morning catered to every little detail to return it to it&#39;s original state for our second night. We had a couple of issues with our room and I ...
One of the staff members on our first morning was quite rude when we asked for some tea with our breakfast (I had previously declined the offer). Please note this was only one staff member and all ...
Reviewed July 09, 2019

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12345
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