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Grand Hyatt Melbourne
Grand Hyatt Melbourne
Grand Hyatt Melbourne
Grand Hyatt Melbourne
Grand Hyatt Melbourne
Grand Hyatt Melbourne
Grand Hyatt Melbourne

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8.7

Excellent

3,570 reviews

3,570 reviews

View20
Housekeeping19
Breakfast5
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Flinders lane Gallery

50 m

e.g.etal

110 m

Hosier Lane

110 m

St Michael's Church

110 m

St Michaels Uniting Church

110 m

Popular landmarks
Block Arcade

400 m

Eureka Skydeck

800 m

National Gallery of Victoria

800 m

SEA LIFE Melbourne Aquarium

1.2 km

Melbourne Museum

1.4 km

Closest landmarks
Cherry Bar

120 m

BHP Group Limited

120 m

AC/DC Lane

130 m

Forum Melbourne

140 m

Scots’ Church

140 m

Grand Hyatt Melbourne

123 Collins Street, Melbourne CBD, Melbourne, Australia - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. It's centrally located in Melbourne CBD only 380 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Royal Botanic Gardens Victoria. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Melbourne

Front desk [24-hour]

Airport transport

Excellent view

240 meters to public transportation

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Transport to airport

Valet parking

Pets allowed

Complimentary WIFi in all rooms

Exercise area

Spa

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Melbourne every 23 minutes on Agoda.com
Value for money8.1
Distance to city center1 km
Location rating9.4
Nearest airportEssendon Airport (MEB)
Distance to airport11.7 km

Rooms available at Grand Hyatt Melbourne

Excellent
Room comfort & quality

8.9

Club Twin Bed
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Club Deluxe King
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club King
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Twin
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand View King
...
  • Room size: 34 m²/366 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Club King Bed
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Suite King
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Beds
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand Deluxe King
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Spa King
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Hyatt Melbourne?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hyatt Melbourne?

Grand Hyatt Melbourne is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Hyatt Melbourne has a car park available for guests. Parking is available for a fee of 45 AUD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Grand Hyatt Melbourne?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Hyatt Melbourne. Adults can enjoy breakfast offered with an additional charge of 43 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Hyatt Melbourne?

Grand Hyatt Melbourne features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Grand Hyatt Melbourne?

Grand Hyatt Melbourne does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Grand Hyatt Melbourne?

The closest train, metro, or bus station to Grand Hyatt Melbourne is City Circle Tram, 200 m away.

What restaurants are nearby Grand Hyatt Melbourne?

Restaurants including Coda, Ôter and The Meatball and Wine Bar are popular in Grand Hyatt Melbourne’s neighborhood which is known as Melbourne CBD.

What popular shopping places are close to Grand Hyatt Melbourne?

Shopping options in Grand Hyatt Melbourne’s Melbourne CBD neighborhood include Block Arcade, Melbourne Central and DFO South Wharf.

What are popular attractions near Grand Hyatt Melbourne?

Guests at Grand Hyatt Melbourne can easily visit Eureka Skydeck, National Gallery of Victoria and SEA LIFE Melbourne Aquarium located in the Melbourne CBD area.

What popular natural sightseeing spots are close to Grand Hyatt Melbourne?

Grand Hyatt Melbourne’s nearby natural sights include Richmond Rowing Club, Mercantile Rowing Club and Melbourne Grammar Rowing Club located in the same Melbourne CBD area.

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Explore the neighborhood

What people love about Grand Hyatt Melbourne

  • 9.6

    Exceptional
    Staff 

    "All facilities great, food excellent, wonderful staff."

    Tan

    |

    31 July 2022

  • 9.6

    Exceptional

    "Firstly, the hotel offers high flexibility in terms of checking in."

    Julius

    |

    24 July 2022

  • 10

    Exceptional
    Staff 

    "Beautiful, clean hotel with staff who go above and beyond for their customers!"

    Emily

    |

    2 July 2022

Overall rating:

8.7

Excellent
3,570 reviews
Cleanliness
9.0
Facilities
8.6
Location
9.4
Read all reviews >
What travelers say they love:
Great location.Very helpful staffs.
Rachasorn from Thailand
Solo traveler
More about Grand Hyatt Melbourne

More about Grand Hyatt Melbourne

Grand Hyatt Melbourne

Get the most from an urban escape in Melbourne when you book a room at Grand Hyatt Melbourne. Located right in the city center, Grand Hyatt Melbourne saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! Grand Hyatt Melbourne is a perfect starting point for numerous sightseeing and tourist choices, with a location just 1.6 km from the Royal Botanic Gardens Victoria. Find yourself incredibly close to Flinders Street Railway Station. Just 380 m away, you can pack more into every day with simple transportation access with a stay at Grand Hyatt Melbourne.
At Grand Hyatt Melbourne, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire services provided by the hotel make exploring Melbourne even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at Grand Hyatt Melbourne thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Grand Hyatt Melbourne are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV. In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal.
Grand Hyatt Melbourne also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Grand Hyatt Melbourne begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Grand Hyatt Melbourne goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Engage in some easy evening fun with other guests with the hotel's tennis court and golf course on site. Get social at the hotel's library, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience all the sights and local attractions of Melbourne with Grand Hyatt Melbourne as your base. Get fanatical about the local sports team at Melbourne Cricket Ground (MCG) located 1.3 km away, where you can also find team merchandise and memorabilia. Eureka Skydeck is located 800 m away, and is one of the most famous tourist spots to visit and photograph.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

26 mentions

Breakfast

17 mentions

View

12 mentions

Internet

10 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Dutch
  • French
  • German
  • Hindi
  • Italian
  • Korean
  • Russian
  • Spanish
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Soundproof rooms

Getting around

  • Parking [paid]
  • Rental car
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Bathrobes
  • Bathtub
  • Complimentary drinking water
  • Heating
  • iPod docking station
  • Iron and ironing board
  • Linens
  • Lock box in room
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Sofa
  • Toiletries
  • Towels
  • Wi-Fi [complimentary]
Food and dining
Restaurants on site

Collins Kitchen

  • Cuisine: Australian
  • Menu: Buffet, A-la-carte
Location
123 Collins Street, Melbourne CBD, Melbourne, Australia
Exceptional
Location

9.4

Airports

  • Essendon Airport (MEB)
    11.7 km 30 min drive
  • Melbourne Airport (MEL)
    19.8 km 33 min drive

Public transportation

  • City Circle Tram
    210 m
  • Russell St - Stop 7
    310 m

Hospital or clinic

  • Mulqueeny Pharmacy
    290 m

Shopping

  • Block Arcade
    400 m

Convenience store

  • 7 Eleven
    280 m

Cash withdrawal

  • ATM
    120 m
What's nearby

Popular landmarks

  • Block Arcade
    400 m
  • Eureka Skydeck
    800 m
  • National Gallery of Victoria
    800 m
  • SEA LIFE Melbourne Aquarium
    1.2 km
  • Melbourne Museum
    1.4 km
  • Melbourne Cricket Ground (MCG)
    1.4 km
  • Queen Victoria Market
    1.4 km
  • Royal Botanic Gardens Victoria
    1.7 km
  • Shrine of Remembrance
    1.7 km
  • Melbourne Zoo
    3.8 km

Nearby landmarks

  • Flinders lane Gallery
    50 m
  • e.g.etal
    110 m
  • Hosier Lane
    110 m
  • St Michael's Church
    110 m
  • St Michaels Uniting Church
    110 m
  • Cherry Bar
    120 m
  • Christine Shop
    120 m
  • BHP Group Limited
    120 m
  • City Lights
    120 m
  • Until Never Gallery
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note the the valet parking service is available at 40 AUD per car per day.
  • Two bottles of water are provided in every guest room
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Getting around

  • Distance from city center1 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)43 AUD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors33
  • Number of restaurants2
  • Number of rooms 548
  • Room voltage240
  • Year property opened1986

Parking

  • Daily parking fee45 AUD
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Reviews of Grand Hyatt Melbourne from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.0
Facilities8.6
Location9.4
Room comfort and quality8.9
Service8.8
Value for money8.1
High score for Melbourne
Rating
9+ Exceptional (245)
8-9 Excellent (120)
7-8 Very Good (84)
6-7 Good (25)
<6 Below Expectation (33)
Time of the year
Mar - May (113)
Jun - Aug (133)
Sep - Nov (118)
Dec - Feb (143)
All guests (781)
All room types
All languages

Show reviews that mention 

Showing 507 verified guest comments
12345
9.6
Exceptional
LEE from Malaysia
Family with teens
Club King Bed
Stayed 4 nights in March 2018

Great Choice to Stay in Melbourne”

Grand Hyatt is such a great choice to choose among hotels in Melbourne. The price is reasonable and the services is Great. The location is slightly far away from Melbourne CBD, but there's lots of shop around here. Will considered to stay here again.

Reviewed March 26, 2018

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10.0
Exceptional
liza from Australia
Couple
1 King Bed
Stayed 3 nights in October 2012

great location impeccable service”

great location - everything about it makes you feel you are in a 5 star hotel

my husband and i had a great weekend at the grand hyatt in melbourne. every staff was curteous and helpful. the room was huge by comparison. large windows, sun coming in giving you a beautiful view over melbourne. tea and coffee facilities etc. the only down side would be that there is no free internet connection. the restaurant food and staff were excellent. all in all, we love the hotel and wouold recommend this to anyone.

Reviewed October 24, 2012

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10.0
Exceptional
Trent from Australia
Couple
1 King Bed
Stayed 1 night in April 2016

My Goto Hotel”

The Grand Hyatt is my go to hotel when needing to stay in Melbourne CBD. This time we were staying here on the night of our wedding, the staff we're attentive and extremely helpful. A lovely bottle of champagne and strawberries topped off our evening. Thank you Grand Hyatt!

Reviewed April 21, 2016

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10.0
Exceptional
Glenn from Australia
Couple
1 King Bed
Stayed 1 night in November 2012

Another Happy Stay”

Close to shops, restaurants and also tram stop outside entrance.

We stayed at the Grand Hyatt Melbourne for one night after attending a wedding. We had previously stayed approximately one year earlier and once again can only praise the attentative, friendly staff of this fine hotel. The room was very modern, with all amenities and was very clean. All in all we had a lovely stay (if short) at the Grand Hyatt and would definitely recommend it to others.

Reviewed November 21, 2012

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9.3
Exceptional
Aminuddin from Brunei Darussalam
Solo traveler
1 King Bed
Stayed 1 night in February 2016

My holiday is officially complete with Grand Hyatt”

Location, comfortness and services

It was a great experience staying at Grand Hyatt Melbourne. Was immediately greeted by the staff upon arrival. Staff at the reception area was awesome! She even shared that we've got the same birthdate and year! I was also pleased that I was able to check in before the allowed time due to the availability of the room. I've requested for my room to be on the upper level and was pleased to be given one on the 25th floor. The view was just amazing! Definitely would come back here again.

Reviewed February 24, 2016

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9.7
Exceptional
Kok from Malaysia
Couple
1 King Bed
Stayed 1 night in August 2015

A fabulous hotel with excellent services ”

Friendly staff, excellent services

This hotel is fantastic and the room & service reserve for the best rating. My wife and I being first time traveling to Melbourne and staying in the hotel with a lovely view at night. The room is very spacious and sophisticated in design. The staff service is excellent and very friendly, beyond my expectation.I would highly recommend to stay in Grand Hyatt and will stay here again in future.

Reviewed August 10, 2015

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9.2
Exceptional
Christine from Australia
Couple
1 King Bed
Stayed 2 nights in February 2021

Super comfortable, clean and close to Melbourne CBD”

Many annual stays at the Grand Hyatt. Facilities are good and close to great areas around the Melbourne CBD, room is comfortable and clean. Our go to place to relax when we stay in the wonderful city of Melbourne

Reviewed February 20, 2021

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9.3
Exceptional
atira from Malaysia
Group
Stayed 1 night in November 2014

Was okay”

Nice room, excellent location

The room was okay and clean. My room was with city view but not so nice. But we had wonderful view and moments at club lounge. Located at the centre of melbourne city (crowded area). Many shops nearby. Can easily walk from hotel in melbourne city. They will charge you the deposit through your card upon the arrival. And will refund back takes 3-5days after check out. I prefer them to provide choices for refund (cash or card) like other 5star did. No free wifi even we were booked for Grand Club King Room. I had giving them a complaint about the wifi, after 2 3 months they emailed me about free wifi has been provided in the room. Good improvement. 👍

Reviewed July 08, 2015

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10.0
Exceptional
Susan from Australia
Couple
Grand View King
Stayed 1 night in April 2017

Fantastic Hotel”

We thoroughly enjoyed our stay at Grand Hyatt Melbourne. The location is ideal and the hotel is very comfortable and of a high standard. We could hear some noise in the adjoining rooms but this is the only negative. We highly recommend this hotel.

Reviewed April 17, 2017

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10.0
Exceptional
Theodore from Australia
Couple
1 King Bed
Stayed 2 nights in November 2014

Perfect mini-moon in Melbourne”

Room was well appointed, clean and had a great view. The staff were very attentive and positive and went out of their way to make everything special. The location is perfect.

My new wife and I stayed at the hotel for two nights after our wedding as a mini-moon before our proper honeymoon. The staff upgraded our room without us even requesting, had a bottle of sparkling waiting for us with a nice hand-written note, and provided other surprise in-room refreshments on our second night. The hotel itself definitely feels high quality and boasts international class. The location is perfect to explore Melbourne CBD. The bar inside the hotel is very comfortable and has a great relaxed vibe. We loved our short stay and will definitely go back for other celebrations.

Reviewed December 03, 2014

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9.3
Exceptional
Megan from Australia
Solo traveler
1 King Bed
Stayed 1 night in November 2014

Big Sunday Lunch - Grand Hyatt just perfect!”

Service, Location, well appointed room

A great experience! arrived 10am in the morning and my room was ready for me o get changed for the legendary Stokehouse Big Sunday Lunch. Staff were very friendly and efficient. Room was clean, well appointed and very comfortable. Looking forward to returning to the Grand Hyatt when next in Melbourne.

Reviewed November 04, 2014

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9.0
Exceptional
Kazuhiro from Japan
Couple
Stayed 2 nights in June 2012

Elegant and refined hotel with a great view”

high standard of service, beautiful rooms

i stayed in grand hyatt for my long weekend in melbourne and it was just outstanding experience staying in hyatt. The room was very spacious and comfortable and everything is ready for you to relax and make yourself at home. and the view was excellent

Reviewed June 14, 2012

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10.0
Exceptional
Jake from Australia
Couple
Stayed 3 nights in July 2012

amazing”

Service,clean,location,efficiant

I would like to say that in the many years of me staying in Melbourne in many hotels I will most be certain that I will be coming back to the grand Hyatt it's amazing the service was beyond perfect and the hotels standards were amazing and I had not one bad word to say about the stay.. It was amazing.

Reviewed July 11, 2012

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10.0
Exceptional
Susan from Australia
Couple
Stayed 3 nights in October 2012

Where else would you want to stay! Fantastic Hotel”

What an amazing hotel, with fantastic staff and service.

We have been to Melbourne several times but this last stay has been the best. The Grand Hyatt is definitely an amazing hotel located in the center of the city. Staff were extremely friendly and service exceptional. We would highly recommend this hotel to anyone.

Reviewed October 11, 2012

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9.2
Exceptional
Brad from Australia
Couple
Grand View King
Stayed 2 nights in April 2019

Great location”

Excellent location with easy access to the melbourne cbd and surrounds. Staff were superb and can't fault the hospitality at all during our stay. Facilities are great and the hotel itself is beautiful. Only slight downside was the room we were in was showing signs of becoming a little tired. Marks on the walls, pieces of chipboard missing, shower leaking, chips out of the porcelain in the bath. Nothing major - just noticeable for the amount of $$ is paid. If I was to return I'd probably splurge on a suite. Bed was super comfy tho and the view amazing.

Reviewed April 09, 2019

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9.7
Exceptional
Cliff from Australia
Couple
1 King Bed
Stayed 1 night in December 2015

We enjoyed a great night. Lovely views and excelli”

Location. Price. Great facilities

We came to the Grand Hyatt for a birthday present. It was probably the best 60th present we received. We enjoyed a lovely room with great views of Melbourne from the 25th floor. The facilities are excellent and the staff welcoming and helpful. A wonderful night.

Reviewed December 29, 2015

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9.6
Exceptional
nicholas from Australia
Couple
1 King Bed
Stayed 2 nights in January 2017

Great place in central Melbourne ”

The Grand Hyatt in Melbourne is in a great location. The staff were friendly and helpful on both check in and check out. The room was spotless and well equipped. We would definitely stay here again and recommend it to others.

Reviewed January 15, 2017

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9.2
Exceptional
Sandra from Malaysia
Solo traveler
2 Twin Beds
Stayed 2 nights in May 2017

Great hotel situated in perfect location”

Grand hyatt doesn't disappoint in Melbourne. While the hotel is situated in the midst of high end stores, you're not far from malls and day to day shopping. Hotel is just one or two blocks from a ton of food options.

Reviewed May 28, 2017

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9.7
Exceptional
Jessica from Australia
Solo traveler
Stayed 2 nights in August 2014

Worth Every Cent”

Location, King Size Bed, Attentive and very helpful staff

Check in was very quick and painless. The staff were exceptionally polite and courteous, and very attentive to any question or request I made. The room on the 11th floor was amazing, with a nice view of the Tennis court and the surrounding buildings. The mini bar was enticing, but perhaps a bit overpriced. Room service menu was decent, although, again a bit expensive (the food was pretty good though). The night before I was due to check out I attended a concert and didn't return to the hotel until well after midnight. Knowing that I would have to check out by 11am the next morning, I asked the front desk if it would be possible to have a later checkout. They were more than happy to let me check out at 2pm rather than 11am, for no extra charge, or alternatively they offered me the room until 6pm for a little extra. Seeing as my flight didn't leave until 8pm, i opted to stay until 6 and pay the extra. Overall, the Grand Hyatt was amazing; the rooms were comfortable and modern, the bed was super comfortable and the marble bathroom to die for. The staff were nothing less than exceptional. The only issue (if you can call it that) was the presence of dust on some of the tables/cupboards in the room. I would definitely stay here again, without a doubt.

Reviewed August 10, 2014

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9.2
Exceptional
CECILIA from Philippines
Couple
1 King Bed
Stayed 2 nights in March 2019

First Time In Melbourne”

The experience with Grand Hyatt was simply great for me as a first timer in Melbourne. The place is so accessible to all, trans, malls etc. The gym was awesome. Breakfast was expensive but not worth it.

Reviewed March 15, 2019

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