Grand Inna Medan
Grand Inna Medan
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Deluxe - Bathroom Grand Inna Medan
Deluxe - Bathroom
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Lobby Grand Inna Medan
Lobby
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Lobby Grand Inna Medan
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Interior view Grand Inna Medan
Interior view
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Excellent
Location
8.6
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Grand Inna Medan

Excellent location
See what's nearby
Very good
From 248 reviewsSee what guests said
7.0
Recommended by 85% of guests
  • 320 meters to public transportation

  • Air conditioning

  • Room service [24-hour]

  • Laundry service

Room choices
8 travelers are looking at this property right nowBook now before it's too late!
Royal Deluxe
Royal Deluxe
...
  • Street view
  • 25 m²/269 ft²
  • 1 king bed
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Deluxe Suite
Deluxe Suite
...
  • City view
  • 25 m²/269 ft²
  • 1 double bed
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Royal Deluxe
Royal Deluxe
...
  • 25 m²/269 ft²
  • Shower
  • 2 single beds or 1 super ki...
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Suite Room
Suite Room
...
  • City view
  • 35 m²/377 ft²
  • 1 queen bed
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Deluxe
Deluxe
...
  • City view
  • 25 m²/269 ft²
  • 1 queen bed
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • Shower
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Luxury Room Royal Service
Luxury Room Royal Service
...
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    Royal Deluxe
    Royal Deluxe
    ...
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      Standard Single
      Standard Single
      ...
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        Room
        Room
        ...
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          More about Grand Inna Medan

          More about Grand Inna Medan

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

          The property

          Number of rooms : 132

          Real reviews from real guests

          Agoda Reviews (248)Booking.com Reviews (41)
          7.0
          Cleanliness6.6
          Facilities6.7
          Location8.6
          Room comfort and quality5.6
          Service7.1
          Value for money6.9
          Provided by verified guests of Agoda
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          Room type
          Deluxe
          Royal Deluxe
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          Showing 164 verified guest comments
          12345
          8.4
          Excellent
          minarni from Indonesia
          Group
          Superior Room
          Stayed 3 nights in September 2018
          good hospitality”
          good food
          Reviewed September 24, 2018
          9.2
          Exceptional
          Abii
          Couple
          Deluxe
          Stayed 1 night in September 2018
          Excellent location, friendly staff”
          Pros: - excellent location with just walking distance to some land marks. - friendly staff and able to provide extra information with fluent English. - hair dryer provided as per request Con: - the room is quite dark if you did not pull off the curtain - suggest to install new light fitting in the room
          Reviewed September 22, 2018
          7.6
          Very good
          Rafika from Indonesia
          Couple
          Superior Room
          Stayed 1 night in September 2018
          Very good”
          i booking for queen bed room, but they give me twin bed room.
          Reviewed September 16, 2018
          8.0
          Excellent
          Nina from Indonesia
          Group
          Deluxe
          Stayed 3 nights in September 2018
          Medan”
          Old hotel, old facilities
          Reviewed September 13, 2018
          9.2
          Exceptional
          Raimi from Singapore
          Group
          Deluxe
          Stayed 2 nights in September 2018
          Exceptional”
          Shopping,food,taxi.
          Reviewed September 10, 2018
          9.6
          Exceptional
          nabilah from Malaysia
          Group
          Royal Deluxe
          Stayed 1 night in August 2018
          Exceptional”
          Even this hotel is a old building. But the facilities all enough for backpackers or group travelers. Unless, their wifi is so disappointed. Every 15 minutes need to log in. Other than that, tip top.
          Reviewed September 02, 2018
          10.0
          Exceptional
          S from Malaysia
          Solo traveler
          Deluxe
          Stayed 2 nights in March 2018
          Lokasi sangat strategik”
          Sy suka hotel ini kerana ia betul2 strategik dekat dgn merdeka walk. Breakfastnya juga banyak pilihan dan enak.
          Reviewed August 27, 2018
          10.0
          Exceptional
          Yayu from Indonesia
          Couple
          Deluxe
          Stayed 2 nights in August 2018
          Good”
          I like it Because it feels comfort
          Reviewed August 23, 2018
          5.6
          MOHAMMAD from Singapore
          Solo traveler
          Deluxe
          Stayed 3 nights in August 2018
          not satisfied”
          old hotel
          Reviewed August 22, 2018
          4.4
          junaidi from Indonesia
          Couple
          Superior Room
          Stayed 2 nights in August 2018
          Htl very dirty, most fasility damage no maintenance”
          Bad services and suppost this hotel only one star [*]
          Reviewed August 22, 2018
          9.2
          Exceptional
          EKA from Indonesia
          Solo traveler
          Deluxe
          Stayed 2 nights in August 2018
          Exceptional”
          Best in its location
          Reviewed August 21, 2018
          8.0
          Excellent
          Belman from Indonesia
          Business traveler
          Deluxe
          Stayed 1 night in August 2018
          Very good”
          Kamar mandi tidak bersih dan handuk sdh kusam, lokasi hotel sdh bagus
          Reviewed August 18, 2018
          8.4
          Excellent
          S from Malaysia
          Solo traveler
          Deluxe
          Stayed 2 nights in March 2018
          Lokasi strategik”
          Hotel ini dekat dengan merdeka walk dan stesen keretapi. Satu2 yg saya suka hotel ini adalah makanan breakfastnya yg enak
          Reviewed August 06, 2018
          6.4
          Good
          Yap from Malaysia
          Solo traveler
          Deluxe
          Stayed 4 nights in July 2018
          Breakfasts lousy ”
          Must improve the breakfast n the dinning area I never eat at hotel breakfast no standards n Quality
          Reviewed July 31, 2018
          10.0
          Exceptional
          SUHANA from Malaysia
          Business traveler
          Deluxe
          Stayed 1 night in May 2018
          clean and value for money”
          Hotel is at good location near merdeka walk. A lot of food stall at night. A clean and service tip top.
          Reviewed May 07, 2018
          Dear Ms. Suhana Warmest Greeting from Grand Inna Medan ... Thank you for your positive comment, we wish to serve you at our best on your next visit. Should you need specia; request please do not hesitate to cantact us in advance. Have a Pleasant day ... Best Regards Ika W Hrp
          Responded May 11, 2018
          Grand Inna Medan
          7.6
          Very good
          RIRIS from Indonesia
          Business traveler
          Deluxe
          Stayed 1 night in April 2018
          LOOKS OLD, FEELS OLD, SMELL OLD”
          Nothing special except the location
          Reviewed April 30, 2018
          Dear Ms. Riris Warm Greeting from Grand Inna Medan .... Thank you for sparing your time to give a comment about us. We would do our best to give the best service to satisfying our valuable Guest. At the moment we are upgrading our room facilities to a better quality. We would suggest you to choose our New Renovated room for your next visit, Please contact us in advance so we would provide you special price for this reason. On be half of Grand Inna Medan's Management we would like to Apologize for the inconvenienced during your stay. We wish to serve you at our best on your next visit. Best Regards, Samuel. D. S General Manager
          Responded May 07, 2018
          Grand Inna Medan
          8.8
          Excellent
          Zul from Malaysia
          Solo traveler
          Deluxe
          Stayed 1 night in April 2018
          Convenient location”
          Short walking distance to Merdeka walk and Medan Station . The feception staff even remember your name, something that I certainly did not expect from 3 stars city hotel. Breakfast was simple but decent . Overall, great ..
          Reviewed April 30, 2018
          Dear Mr. Zul Warmest Greetings from Grand Inna Medan .... Thank you for your positive comment, we wish to serve you at our best on your next visit. Should you need special request please do not hesitate to contact us in advance. Have a Pleasant day ...... Best Regards, Ika W Hrp Reservation Clerk
          Responded May 07, 2018
          Grand Inna Medan
          3.6
          David from Thailand
          Business traveler
          Deluxe
          Stayed 2 nights in April 2018
          Bad Wifi and room so old”
          Wifi so bad - when I checked with the receptionist - he advised me to open the room door slightly! what an absurd solution!! the room also very old and creepy in the night. The breakfast tasteless and very little choice
          Reviewed April 10, 2018
          Dear Mr. David Warmest Greetings from Grand Inna Medan .... Thank you for your comments about our facilities and services, we have followed up the inconvenience situation that you experienced. For the breakfast menu choices we have made several adjustment. We always tried to do our best to improve our quality and services. Should you have a plan to visit Medan again and choose Grand Inna Medan for your accommodation, please do not hesitate to contact us in advance so you would have a good experience, better than before. Our aim is to serve our guest loyally at our best. Best Regards Samuel D. S General Manager
          Responded May 07, 2018
          Grand Inna Medan
          9.6
          Exceptional
          Irwan from Indonesia
          Solo traveler
          Deluxe
          Stayed 1 night in April 2018
          Exceptional”
          Very good and comfortable
          Reviewed April 10, 2018
          Dear Mr. Irwan Warmest Greeting from Grand Inna Medan... Thank you for your comment, we will be glad to reserved you at our hotel. Best Regards M.A REMI Assistant Director of Sales
          Responded May 09, 2018
          Grand Inna Medan
          10.0
          Exceptional
          EVA from Philippines
          Couple
          Deluxe
          Stayed 1 night in April 2018
          Exceptional”
          One of the oldest hotel Found at the heart of Medan City. We enjoyed the food which features Indonesians favorite.
          Reviewed April 04, 2018
          Dear Ms. Eva Warmest Greeting from Grand Inna Medan.. Thank you for your Trust, yes we are one of the heritage hotel in Medan, and we will keep the best for your accommodation. Best Regards M.A REMI Assistant Directror of Sales
          Responded May 09, 2018
          Grand Inna Medan
          12345
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