Free Wi-Fi in all rooms!
|Value for money||6.7|
Haruru Falls Resort, located in Paihia, Bay of Islands, is a popular choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Haruru Falls Resort offers impeccable service and all the essential amenities to invigorate travelers. To name a few of the hotel's facilities, there are Wi-Fi in public areas, car park, restaurant, tours, laundry service.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, non smoking rooms, heating, balcony/terrace. The hotel's outdoor pool, garden are ideal places to relax and unwind after a busy day. When you are looking for comfortable and convenient accommodations in Bay of Islands, make Haruru Falls Resort your home away from home.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Haruru Falls Earth Citizens Retreat
Very lovely spot to stay, rooms were tidy, bit more lighting at night to the cooking facility would be better and keep to times for the gate.
The view was great, good location and rooms were clean.
Should really be a last option if nothing else is is available”
Highly over priced. Nothing is of acceptable standard...only good part was cooperative reception staff
Great view of falls but in need of repair very old and tired extremely dated host pleasant but not very good English swimming pool was green would not allow kids to swim in it ants nest in kitchen room smelt very damp very disappointing
Thank you for your feedback we will try do better in future
Poor room management”
I stayed 2 night. They provided wrong room for us in first night. When I found this problem, it was after 2000hrs. There is no staff in reception and no help for us. We need to make complain via agoda. They finially gave us response and changed room for us on 2nd night. However, they rejected our compensation request for the price different on 1st night room. Moreover, they explained that it was because there was wavived us the service fee of room changing. Their explaination is very unreasonable and very bad. Moreover, room cleanliness is very poor on my 1st night. Much ant near the kitchen, deadbody of insect under the bed and cleaner tool stored at our room on 1st night.
Really good value for money”
We stayed here over the weekend and had a really nice experience. The staff was extremely helpful, rooms were impeccable and the views were stunning. They also had a really good pool and playground in the compound ( would recommend kayaking, $15 for an hour to go up close and under Haruru falls is a wholesome experience). The only suggestion I have for the place would be to have a better lit outdoor. Great services like the pool and the playground should be well lit in the dark so people can use them and make the most of the facilities provided during their stay. We look forward to returning to this place in the future and are glad we weren’t discouraged by the pervious bad reviews.
No a/c but the place is relaxing . Nice view of the falls . Room was basic but clean.
One of the two chairs in the room was broken and unstable to use. The electric kettle had such a short cable that it could only be plugged in and used by sitting it on a 2litre plastic container, not a safe practice. And the manager at the desk does not understand the English language, neither mine nor the guest's in front of me. Advertised as a double - bed room our room had two singles and the manager seemed to say that that was all they had.
Could be a great hotel needs renovations badly wifi was terrible too
Really a great place... very clean😊😊
Terrible hotel, unless you like caravan parks”
Don't expect any luxury here, very basic hotel accommodation. I would rank this hotel a 3 star maximum. We booked two rooms for six nights and the hotel could not even provide us with adjacent rooms, especially considering most people only stay for 1-2 nights. I paid for one weeks worth of Internet and was lucky enough to get about one hour of internet due to the internet being down, I made many complaints that the Internet was down but no-one made any effort to rectify this. Location was also very poor, the hotel is located outside of where all the action is, and there was no restaurants or other activities near the hotel, which meant we had to drive into Paihia every night for dinner. Rooms were not cleaned every day, they only cleaned if it looked like it needed cleaning, but this did not include vacuuming, they only made up the beds. We constantly ran out of toilet paper and in the end had to purchase toilet paper ourselves. Very disappointed....
App. War nicht geputzt überall tote Fliegen etc.pp.
Vielen Dank für Ihr Feedback. Wir werden in Zukunft versuchen, es besser zu machen