Henn na Hotel Tokyo Nishikasai
Standard Double - Bed Henn na Hotel Tokyo Nishikasai
Lobby Henn na Hotel Tokyo Nishikasai
Lobby Henn na Hotel Tokyo Nishikasai
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8.3
Excellent
/10
(1321 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location
  • Tokyo Disneyland4.12 km
  • Tokyo Skytree Town6.67 km
  • Asakusa-Jinja (Asakusa Shrine)7.95 km
  • Tsukiji Outer Market8.14 km
  • Odaiba8.86 km
  • Tokyo Tower10.45 km
  • Roppongi Hills11.91 km
  • Shinjuku Gyoen Park13.78 km
  • Meiji Shrine14.64 km
  • Tokyo Metropolitan Government Buildings15.51 km
  • Free Wi-Fi

    Henn na Hotel Tokyo Nishikasai

    5-4-7 Nishikasai, Edogawa-ku, Edogawa, Tokyo, Japan, 134-0088 - See map
    "Modern and superclean hotel with all amenities and the futuristic touch to check in at dinosaur with ipad."
    Manfred - 8 January 2019
    Exceptional reputation
    Recommended by 95% of guests
    Exceptional cleanliness
    9.1 rating for cleanliness
    Excellent facilities on premise
    8.3 facilities on premise
    Excellent service
    8.2 rating for service
    • 190 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Laundry service

    Property ranking|Compared to 16,541 Tokyo properties
    See all rankings
    Cleanliness score
    9.1/10
    Review score - Australia
    9.8/10
    Value for money score
    8.3/10
    Couples review score
    8.4/10
    Better than
    99
    %
    of Tokyo properties
    Better than
    99
    %
    of Tokyo properties
    Better than
    97
    %
    of Tokyo properties
    Better than
    97
    %
    of Tokyo properties
    Value for money8.3
    Location rating7.9
    Nearest airportHaneda Airport (HND)
    Distance to airport15.8 km

    Rooms available at Henn na Hotel Tokyo Nishikasai

    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Twin
    Standard Twin
    ...
    • Room size: 13 m²/140 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Ladies Double Bed Room
    Ladies Double Bed Room
    ...
    • Room size: 13 m²/140 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Deluxe High Floor Twin Room
    Deluxe High Floor Twin Room
    ...
    • Room size: 13 m²/140 ft²
    • City view
    • 2 single beds and 1 sofa be...
    Enter dates to see prices
    High Floor Twin Room
    High Floor Twin Room
    ...
    • Room size: 13 m²/140 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Double
    Standard Double
    ...
    • Room size: 13 m²/140 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Standard High Floor Double Room
    Standard High Floor Double Room
    ...
    • Room size: 13 m²/140 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
     Deluxe Twin Room - High Floor - Non-Smoking
    Deluxe Twin Room - High Floor - Non-Smoking
    ...
    • Room size: 19 m²/205 ft²
    • Shower and bathtub
    • 2 single beds and 1 sofa be...
    Enter dates to see prices
    Standard Double Room - Non-Smoking
    Standard Double Room - Non-Smoking
    ...
    • Room size: 13 m²/140 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Double Room - Female Only - Non-Smoking
    Double Room - Female Only - Non-Smoking
    ...
    • Room size: 13 m²/140 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices

    What people love about Henn na Hotel Tokyo Nishikasai

    • 8.8
      Excellent
      Cleanliness

      "Near the metro station, clean, good service"

      Tai

      |

      17 July 2018

    • 9.6
      Exceptional

      "Awesome themed hotel."

      calvin

      |

      9 November 2018

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    More about Henn na Hotel Tokyo Nishikasai

    More about Henn na Hotel Tokyo Nishikasai

    8.8
    Excellent

    "I love the free cellphone that comes with the room."

    brooke

    |

    12 May 2018

    Description

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    Most talked about facilities

    Breakfast
    2 mentions
    Housekeeping
    2 mentions

    What they offer

    9.2
    Exceptional

    "Good and efficient design."

    Joyce

    |

    30 September 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Continental

    Restaurants on site

    Restaurant
    No additional information available

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Henn na Hotel Tokyo Nishikasai from real guests

    Overall rating
    8.3
    Excellent
    From 1321 reviews
    Provided by verified guests of
    Agoda Reviews (114)Booking.com Reviews (1207)
    Rating via Agoda8.4
    /
    10
    Cleanliness9.1
    Facilities8.3
    Location7.9
    Service8.2
    Value for money8.3
    High score for Tokyo
    Rating
    9+ Exceptional (17)
    8-9 Excellent (10)
    7-8 Very Good (7)
    6-7 Good (5)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (14)
    Jun - Aug (6)
    Sep - Nov (9)
    Dec - Feb (13)
    All guests (114)
    All room types
    All languages
    Showing 42 verified guest comments
    123
    9.6
    Exceptional
    calvin from Japan
    Couple
    Standard Double
    Stayed 1 night in October 2018

    Exceptional”

    Awesome themed hotel. I was delighted to be greeted by 2 dinosaurs wearing hotel bellhop costumes. The room was small but definitely new furnishings. The steam closet to get wrinkles out of clothes was definitely a plus!

    Reviewed November 09, 2018

    Thank you for your staying with us. We are honored to offer our services and glad to hear that you are satisfied with dinosaurs, room, LG styler and so on. We try to keep and improve our facility and services. We hope to see you again. Best Regards Henn na Hotel Nishikasai Manager Yuki Saika

    Responded November 19, 2018
    Henn na Hotel Tokyo Nishikasai
    9.2
    Exceptional
    Joyce from Singapore
    Couple
    Standard Double
    Stayed 2 nights in September 2018

    Great value and very clean ”

    Very clean. Good and efficient design. Location is a bit far away from town centre but close to the station. If you don’t mind to spend a little bit more time in the train but to get a clean and comfortable stay in a budget, this hotel is perfect for u.

    Reviewed September 30, 2018

    Thank you for stayed our hotel. We are very glad about your comments of location and clean room. We are waiting for your coming again. Thank you Henn na Hotel Tokyo Nishikasai Manager Yuki Saika

    Responded October 06, 2018
    Henn na Hotel Tokyo Nishikasai
    9.2
    Exceptional
    Chong from Malaysia
    Couple
    Standard Double
    Stayed 3 nights in March 2019

    Best accommodation for Tokyo Disney traveler ”

    They provide shuttle service for going/return tokyo station and disney. It can save a lot of time and money for the transportation to disney. They provide a TV with chromecast where you can watch youtube from your phone. Highly recommended!

    Reviewed March 18, 2019

    Thank you for your staying at Henn na Hotel Tokyo Nishikasai and reviewing us. We are honored to hear that you thought of the TV with chromecast and the shuttle bus to Maihama st. as useful. Our hotel shuttle bus is allocated on a first come, first served basis, and we wish a lot of people can use it as much as possible. We also have LG styler and handy, so please enjoy them when you stay at Henn na Hotel Tokyo Nishikasai again. We hope to see you soon. Best Regards Henn na Hotel Tokyo Nishikasai Manager Yuki Saika

    Responded March 18, 2019
    Henn na Hotel Tokyo Nishikasai
    10.0
    Exceptional
    Syritta from United Kingdom
    Family with teens
    Standard Double
    Stayed 6 nights in March 2019

    Perfect hotel for short stay”

    My teenage daughter and I stayed here for a week a lovely stay. The dinosaur receptionist was a fun surprise and all the staff were friendly. Room was a little small but had all the imenities we needed. LG styler was very convenient and the handy phone was just as described. Very handy!!! Room also came with a chromecast so we was able to watch anything we wanted. Would definitely stay here again ⭐️⭐️⭐️⭐️⭐️

    Reviewed March 12, 2019

    Thank you for your staying at Henn na Hotel Tokyo Nishikasai and reviewing us honorably. We are glad to hear that you enjoy dinosaurs check-in and other futuristic amenities that are peculiar to our hotel. Moreover, it is precious review that human "staff were friendly" and we swear to keep it. We hope to see and serve you again. Best Regards Henn na Hotel Tokyo Nishikasai Manager Yuki Saika

    Responded March 13, 2019
    Henn na Hotel Tokyo Nishikasai
    8.8
    Excellent
    brooke from United States
    Couple
    Standard Double
    Stayed 1 night in May 2018

    Fantastic customer service”

    This hotel is pretty far from all attractions but it is only a few minutes to the train station. The customer service is amazing and the rooms are wonderful. I love the free cellphone that comes with the room. I would opt out of the breakfast option since they only offer rice balls.

    Reviewed May 12, 2018

    Thank you for staying with us. It is an honer that you think our service and the rooms are great. We keep try improving the breakfast and evolve the robot and other machine. We hope to see you again soon. Best regard. Hen-na Hotel Nishikasai Manager Yuki Saika

    Responded June 25, 2018
    Henn na Hotel Tokyo Nishikasai
    10.0
    Exceptional
    Elvira from Indonesia
    Group
    Standard Twin
    Stayed 1 night in February 2019

    Good hotel good room good staff good servise near from subway station”

    Good hotel good room good staff good servise near from subway station

    Reviewed March 07, 2019

    Thank you for staying at Hennna Hotel Tokyo Nishikasai and reviewing us. We are honored to hear that you regard our hotel and services as good ones. We try to keep and improve our service. When you come to Japan, please stay at our hotel again. We are looking forward to see you again. Best Regards Henn na Hotel Tokyo Nishikasai Manager Yuki Saika

    Responded March 09, 2019
    Henn na Hotel Tokyo Nishikasai
    10.0
    Exceptional
    Elvira from Indonesia
    Group
    Standard Twin
    Stayed 2 nights in January 2019

    Good hotel good room good staff good servise near from subway station”

    Good hotel good room good staff good servise near from subway station

    Reviewed March 07, 2019

    Thank you for staying at Hennna Hotel Tokyo Nishikasai and reviewing us. We are honored to hear that you regard our hotel and services as good ones. We try to keep and improve our service. When you come to Japan, please stay at our hotel again. We are looking forward to see you again. Best Regards Henn na Hotel Tokyo Nishikasai Manager Yuki Saika

    Responded March 09, 2019
    Henn na Hotel Tokyo Nishikasai
    7.6
    Very good
    Silviana from Indonesia
    Family with teens
    Standard Double
    Stayed 2 nights in May 2018

    new hotel, talk with dino”

    the staff can not speak english so really difficult to contact them and said what we want, there is a shuttle bus to maihama station and to tokyo station, good hotel with new technology, nice bed, small room, nice bathroom, funny to talk with dino, self checkin and difficult to checkin, need a long time because we need to scan passport one by one even in the same booking number, and the staff stupid enough not to help us.

    Reviewed June 06, 2018

    Thank you for the review.Thank you for reviewing us and we appreciate your feedback. We appreciate your recommendation of our place to welcoming others. Thank you. Henn na Hotel Tokyo Nishikasai Manager Yuki Saika

    Responded July 01, 2018
    Henn na Hotel Tokyo Nishikasai
    7.2
    Very good
    Liana from Indonesia
    Couple
    Standard High Floor Double Room
    Stayed 4 nights in February 2018

    ok”

    + self service check in and check out: hassle free + amenities + self service clothes ironing machine in the room + lots of restaurants around + free mobile phone to use during stay (can use for international call and hotspot), but we never use it + shuttle to and from Disneyland / Disneysea and to JR station, by reservation - about an hour travel from city by train - no complete instruction provided on how to use facilities. - information provided were in Japanese

    Reviewed February 28, 2018

    Thank you for used our hotel. We will make information by English or another language for our foreign customers. We are waiting for your visiting again. Thank you. Manager Maruf Umarov

    Responded March 04, 2018
    Henn na Hotel Tokyo Nishikasai
    7.6
    Very good
    Toh from Malaysia
    Couple
    Standard Double
    Stayed 6 nights in July 2018

    Good location and clean hotel”

    The hotel location is near to the train station which makes it easy for access. The price is a bit pricey though as compared to the rest of the boutique hotels which we stayed in other countries, but is understandable cause its in Japan. To compliment this, we would recommend the hotel to provide some light Japanese refreshments (e.g. complimentary tea/coffees, bottled water, tidbits, cookies, sweets, etc) at the lobby entrance to serve hotel guests 24 hours. This would be greatly appreciated by hotel guests and at the same time would indirectly promote local Japanese delicacies.

    Reviewed December 02, 2018

    Thank you for staying with us and proposing some idea. It sounds good to prepare something for the guests and we consider the proposal. We may introduce something new like breakfast, robots and so on. We try to improve our facility services more and more. We hope to see you again. Best Regards Henn na Hotel Nishikasai Manager Yuki Saika

    Responded December 05, 2018
    Henn na Hotel Tokyo Nishikasai
    7.6
    Very good
    A from Malaysia
    Couple
    Standard Double
    Stayed 2 nights in January 2019

    cozy but comfortable”

    free bus services to Disney Land

    Reviewed February 08, 2019

    Thank you for staying at Henn na Hotel Tokyo Nishikasai and reviewing us. We are honored to hear that you enjoy the free shuttlebus and stay in the room comfortably. When you come to Japan again, please visit our dinosaurs. We hope to see you again. Best Regards Henn na Hotel Tokyo Nishikasai Manager Yuki Saika

    Responded February 10, 2019
    Henn na Hotel Tokyo Nishikasai
    9.2
    Exceptional
    Manfred from Austria
    Family with teens
    Standard High Floor Double Room
    Stayed 2 nights in January 2019

    Futuristic modern hotel with dinosaur at reception”

    Modern and superclean hotel with all amenities and the futuristic touch to check in at dinosaur with ipad. Great Japanese breakfast, modern rooms and shuttle bus to Disneyland.

    Reviewed January 08, 2019

    Thank you for your staying at our hotel and reviewing us. We are honored to hear that you were satisfied with our facility services. It is specially glad for us that you enjoy both the futuristic system and the traditional Japanese breakfast. We keep them and improve any other element. We hope to see you again. Best Regards Henn na Hotel Nishikasai

    Responded January 08, 2019
    Henn na Hotel Tokyo Nishikasai
    9.2
    Exceptional
    LIM from Malaysia
    Couple
    Standard Double
    Stayed 6 nights in November 2018

    Good location”

    Near train station.. lots of restuarant around the area

    Reviewed November 11, 2018

    Thank you for staying with us. We are glad to hear that you are satisfied with hotel location and Nishikasai area. We have a map of Nishisai area which offer the information of sightseeing. Please ask the staff next time. We hope to see you again. Best Regards Henn na Hotel Nishikasai Manager Yuki Saika

    Responded November 19, 2018
    Henn na Hotel Tokyo Nishikasai
    8.8
    Excellent
    Tai from Taiwan
    Business traveler
    Standard Double Room - Non-Smoking
    Stayed 4 nights in July 2018

    will visit next time”

    near the metro station, clean, good service

    Reviewed July 17, 2018

    Thank you for staying with us. We are glad to hear that you are satisfied with our hotel. We keep improving service and robots. We hope to see you again. Best Regard Henna Hotel Nishikasai

    Responded July 21, 2018
    Henn na Hotel Tokyo Nishikasai
    10.0
    Exceptional
    David from Australia
    Family with teens
    Standard Double
    Stayed 4 nights in December 2017

    Exceptional”

    Great having a bus from hotel to Tokyo Disney resort

    Reviewed January 05, 2018

    Thank you very much for choosing Henn-na Hotel Tokyo Nishkasai. We are highly appreciate your comment and hope to see you at our Hotel. Looking forward to see you again. Sincerely Reception.

    Responded January 08, 2018
    Henn na Hotel Tokyo Nishikasai
    8.4
    Excellent
    Wendy from Malaysia
    Couple
    Standard Twin
    Stayed 2 nights in November 2019

    Excellent”

    I'm satisfied staying here but just a bit troublesome on the check in since we need to paid it at hotel so have to make sure bring along the credit card for payment.

    Reviewed November 25, 2019
    8.8
    Excellent
    TAKESHI from Japan
    Couple
    Standard Twin
    Stayed 1 night in May 2019

    素晴らしい”

    便利、安価

    Reviewed May 10, 2019

    この度は変なホテル東京西葛西にご宿泊いただきまして誠にありがとうございます。ご好評をいただき大変光栄でございます。近未来ホテルとしてより利便性・エンターテイメント性を高めお客様に快適にご滞在頂けるホテルを目指して参りますので、ぜひ今後ともご愛顧のほどよろしくお願いいたします。TAKESHI様のまたのご来館を心よりお待ち申し上げております。 変なホテル東京西葛西 マネージャー 雜賀裕紀

    Responded May 14, 2019
    Henn na Hotel Tokyo Nishikasai
    8.4
    Excellent
    TAKANORI
    Family with young children
    Standard Double
    Stayed 1 night in October 2018

    綺麗で新しいホテル”

    大人1人と小学生、園児の3名で宿泊しました。 チェックインチェックアウトは無人のタッチパネルで簡単にできました。フロントの恐竜が喋るとこは、子供も喜んでいました。ユニットバスでしたが、トイレはウォシュレットなのでびっくりしました。自由に使えるスマホや匂いやシワを取るクリーニングの設備があったのも驚きです(使用してませんが)。ホテルが新しいのもありますが、清潔感のあって良いホテルだと思います。朝食付きではないプランだと、大人1000円、子供700円かかるのは微妙でした。おにぎりと簡単な惣菜、インスタントの味噌汁にドリンクバーぐらいしかなかったので、近くのコンビニに行けばよかったと思いました。店員さんは感じ良かったです。ロケーションは、まぁ、可もなく不可もなくだと思います。また近くへ旅行した際は利用したいホテルですを

    Reviewed October 30, 2018

    この度は変なホテル西葛西にご宿泊いただき誠にありがとうございます。 お子様に恐竜ロボットをお楽しみいただけて大変嬉しく存じます。 朝食に関しましては頂きましたご意見を元に善処して参ります。 貴重なご意見ありがとうございました。 またのご来館をスタッフ・恐竜一同、心よりお待ち申し上げております。 変なホテル西葛西 支配人 雜賀 裕紀

    Responded November 06, 2018
    Henn na Hotel Tokyo Nishikasai
    6.0
    Shigeo from Japan
    Business traveler
    Standard Double
    Stayed 1 night in May 2019

    チェックイン時の不便”

    タッチパネルの感度が悪すぎてストレス溜まりまくり。早く部屋に行きたかったのにえらく時間がかかった。

    Reviewed May 29, 2019

    この度は変なホテル東京西葛西にご宿泊頂きまして誠にありがとうございます。またご多用の中ご投稿賜りましたこと重ねてお礼申し上げます。チェックインのお手続きに関しまして、ご不便をおかけいたしまして大変申し訳ございませんでした。タッチパネルの不具合を確認致しまして、よりスムーズにお手続き頂けますよう改良して参ります。誠に勝手ではございますが、どうかこれに懲りず今後ともご愛顧賜りますようお願い申し上げます。お客様のまたのご来館心よりお待ち申し上げております。 変なホテル東京西葛西 マネージャー 雜賀裕紀

    Responded June 10, 2019
    Henn na Hotel Tokyo Nishikasai
    8.4
    Excellent
    AOI from Japan
    Family with young children
    Ladies Double Bed Room
    Stayed 1 night in November 2018

    Excellent”

    レディースルームを予約したが、至って普通の部屋。向かいには男性が宿泊していたようでした。おそらく普通のダブルルームを割り当てられました。部屋の広さの割にテレビのサイズが大き過ぎます。立地は駅から近く、分かり易かったです。

    Reviewed November 22, 2018

    この度は変なホテル東京西葛西にご宿泊いただき誠にありがとうございます。レディースルームのご期待をお寄せいただいてご宿泊の ご予約を頂戴いたしましたにも関わらず、この度はサービスをご提供できず心よりお詫び申し上げます。 通常男性女性の階の振り分けは致しておりませんが、レディースルームにはダイソンドライヤー、フットマッサージ、専用巾着袋を設置させて頂いております。また今回の事で何度かご連絡し、ご迷惑おかけ致しております。今後このようなことがないようスタッフ一同精進してまいります。 AOI様のまたのご来館心よりお待ち申し上げております。 変なホテル東京西葛西 マネージャー 雜賀裕紀

    Responded November 29, 2018
    Henn na Hotel Tokyo Nishikasai
    123
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    Henn na Hotel Tokyo Nishikasai
    |Excellent 8.4
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    • Very good location
    • Tokyo Disneyland
    • Nishi Kasai Subway Station is within 0.18 km