Hili Rayhaan by Rotana Hotel
Hili Rayhaan by Rotana Hotel
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King Classic Room - Guestroom Hili Rayhaan by Rotana Hotel
King Classic Room - Guestroom
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Lobby Hili Rayhaan by Rotana Hotel
Lobby
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Lobby Hili Rayhaan by Rotana Hotel
Lobby
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Swimming pool [outdoor] Hili Rayhaan by Rotana Hotel
Swimming pool [outdoor]
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See map Hili Rayhaan by Rotana Hotel
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Excellent
Location
8.5
See all 6 photos Hili Rayhaan by Rotana Hotel
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What guests are saying:
Very nice hotel would stay again for sure
mahmood from Oman
Couple
I enjoyed the experience of staying in this hotel, staff were friendly and helpful, rooms were spacious and hotel is adjacent to a mall.
Younis from Oman
Family with young children
I enjoyed my stay at this hotel
Magdy from United Arab Emirates
Family with young children
Staff were friendly. Food was good with a vast selection. Room is very comfortable.
Eddie from Philippines
Couple
Friendly staff
Magdy from United Arab Emirates
Family with young children
Nice staying and enjoyable weekend
Azhar from Jordan
Family with teens
It was nice stay
Azhar from Jordan
Family with teens
Excellent
From 231 reviewsSee what guests said
8.6
/
10
Exceptional cleanliness
9.0
Recommended by 92% of guests
Value for money8.1
Distance to city center15.00 Km
Location rating8.5
Nearest airportAl Ain International Airport (AAN)
Distance to airport17.2 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Room choices
8.8
Excellent
Room comfort & quality
This property is in high demand!Last booked 4 hours ago
Premium Suite with King Bed
Premium Suite with King Bed
...
  • Room size: 62 m²/667 ft²
  • Pool view
  • 1 king bed
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2 Bedroom Suite
2 Bedroom Suite
...
  • Room size: 105 m²/1130 ft²
  • Mountain view
  • 1 king bed & 2 single beds
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Classic Suite with King Bed
Classic Suite with King Bed
...
  • Room size: 57 m²/614 ft²
  • Mountain view
  • 1 king bed
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Classic Suite
Classic Suite
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
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King Premium Room
King Premium Room
...
  • Room size: 43 m²/463 ft²
  • Pool view
  • 1 king bed
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King Classic Room
King Classic Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
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Twin Classic Room
Twin Classic Room
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 2 single beds
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Twin Premium Room
Twin Premium Room
...
  • Room size: 43 m²/463 ft²
  • Pool view
  • 2 single beds
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King Room with Pool View
King Room with Pool View
...
  • Room size: 43 m²/463 ft²
  • Shower and bathtub
  • 1 super king bed
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Double Classic
Double Classic
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
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More about Hili Rayhaan by Rotana Hotel

More about Hili Rayhaan by Rotana Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (231)Booking.com Reviews (2608)
8.6
/
10
Cleanliness9.0
Facilities8.8
Location8.5
Room comfort and quality8.8
Service8.7
Value for money8.1
Provided by verified guests of Agoda
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All guests (231)
All room types
Showing 134 verified guest comments
12345
10.0
Exceptional
Gurjit
Family with young children
King Classic Room
Stayed 2 nights in December 2018
Awesome Hotel ”
The staff of the hotel is awesome specially mr. Faheem is great personality. Who helped us a lot during our stay and the hotel service staff is amazing as well so thank you much everyone to make our stay so comfortable and enjoyable.........
Reviewed December 14, 2018
Dear Mr. Gurjit, Thank you so much for sharing this very kind review about your recent experience at Hili Rayhaan by Rotana Al Ain! I am extremely delighted to read that you consider us as your "Destination Hotel". Your satisfaction with the services and the kind of accommodation we offer helped to motivate the team to continue deliver the quality service that all our guests deserve. Your kind review has been shared with everyone in the team especially Faheem and we are all look forward to welcoming you again on your next visit. Best Regards, Ibrahim Addam General Manager
Responded December 16, 2018
Hili Rayhaan by Rotana Hotel
10.0
Exceptional
Amjad
Family with young children
Twin Premium Room
Stayed 2 nights in December 2018
Hotel with ease and own feeling”
It was my first booking through agoda and Hilli Rahyaan Rotana Hotel was suggested for my family. It was a perfect selection & stay in all ways and highly reccommend to visit the hotel without a double thought. The attractions are nearby and the mall is connected with the hotel which eases your movement for shopping or entertainment.
Reviewed December 04, 2018
Dear Mr. Amjad, First of all, thank you for staying at Hili Rayhaan by Rotana Al Ain. We do know that there are a lot of hotel choices in Al Ain and yet you have chosen to stay with us. Secondly, we would like to thank you for taking the time in writing a detailed review of your recent stay with us and for your kind recommendation of the hotel. We were really happy to hear that you enjoyed your visit to the hotel and that you were particularly pleased with the overall service provided to you. Thank you for acknowledging the positive elements of your stay, as it is from your feedback that we will be able to uphold our commitment to excellence. I am sure that a lot of travelers, whether leisure or business, will benefit from your review, highlighting your experiences. We all look forward to welcoming you back in the not so distant future. Best Regards, Ibrahim Addam General Manager
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Hili Rayhaan by Rotana Hotel
10.0
Exceptional
Majed from United Arab Emirates
Business traveler
Twin Classic Room
Stayed 3 nights in October 2018
I love this place”
Hili Rayhaan is the best hotel in Al Ain for me, I love their GYM so much and even the Egyptian coach is really helpful and you feel you have a personal trainer. I kept working out everyday. Just 1 point is the variety of breakfast and launch, also I would advise that you don't serve canned food, I would prefer fresh food such as beans. I would advise if you could provide healthy options rather than serving peanut butter full of sugar and hydrogenated fat More fresh soft fruits
Reviewed November 09, 2018
Dear Mr. Majed, I would like to thank you personally for your recent visit to Hili Rayhaan by Rotana Al Ain and for sharing your experience with us. It is only through candid, constructive feedback that we can strive to better our product and refine our services. It was truly a pleasure to serve you. I am glad that the accommodationsand services were to your likings as complete satisfaction is our goal at Hili Rayhaan by Rotana Al Ain. Every hotel is defined by the quality of service that it provides to its guests. Our success is measured by how our guests evaluate our services and facilities, therefore be assured that the comments and suggestions we receive are taken seriously. Once again thank you so much for sharing with us your valuable feedback. My team and I look forward to be of continued service and hope to welcome you back in the very near future. Yours sincerely, Ibrahim Addam General Manager
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Hili Rayhaan by Rotana Hotel
9.6
Exceptional
Basim from Oman
Family with young children
King Classic Room
Stayed 1 night in November 2018
Return my money ”
Hi I was booked this hotel in 21 of November and then I cancelled the booking because the beds were separated and you took the money from my credit cards and the money still doesn’t return back to me After that I rebooked anather room and you a gain took the money but at that time I came to the hotel So please check and answare me when the money will be deposite in my account Basim Al-kalbani
Reviewed November 26, 2018
Dear Mr. Basim, Greetings from Hili Rayhaan by Rotana Al Ain! We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. After thorough investigation, kindly be advised that our hotel reservations team did not charge the amount on your credit card. Please note that your booking was made under travel agency, hence, kindly directly your concern to the travel agency where you booked & arranged your stay. Should you require any assistance from our side, please do not hesitate to let us know. Best Regards, Ibrahim Addam General Manager Hili Rayhaan by Rotana Al Ain
Responded November 29, 2018
Hili Rayhaan by Rotana Hotel
9.6
Exceptional
Nurliza from Singapore
Family with young children
King Classic Room
Stayed 1 night in November 2018
Nice hotel in Al Ain”
Good location as close to Hili mall and tourist spots such as Al Jahil Fort and Al Ain Palace Museum
Reviewed December 01, 2018
Dear Ms. Nurliza, Thank you for posting a review regarding your recent stay at Hili Rayhaan by Rotana Al Ain! I am extremely delighted to read that you consider us as your "Destination Hotel". Your overall satisfaction with the services, facilities and the kind of accommodation we offer helped to motivate the team to continue deliver the quality service that all our guests deserve. Meanwhile, we all look forward to welcoming you back in the not too distant future. Best Regards, Ibrahim Addam General Manager
Responded December 05, 2018
Hili Rayhaan by Rotana Hotel
9.2
Exceptional
Sultan from Oman
Family with young children
Twin Classic Room
Stayed 1 night in November 2018
Nice Hotel”
Nice hotel. Quite, clean and attached to Al Ain Mall. Good for shopping. Swimming pool for kids with guard. Overall it is a nice hotel and value for money.
Reviewed November 25, 2018
Dear Mr. Sultan, It is such a delight to read your review of our hotel here in Agoda.Com following your recent stay at Hili Rayhaan by Rotana Al Ain! Thank you very much for recognizing the excellent accommodation, facilities& the warm hospitality provided to you by our committed staffs. It will be a great motivation to hear about your satisfaction and I will definitely share your feedback to the rest of the team. We are looking forward to being of service to you once again and assuring you of our best efforts to make your every stay a memorable experience. Kind regards, Ibrahim Addam General Manager
Responded November 25, 2018
Hili Rayhaan by Rotana Hotel
10.0
Exceptional
helena from China
Solo traveler
Classic Room
Stayed 1 night in January 2018
close to Hili archaeological sites”
The hotel is close to Hili archaeological sites, but far away from the city of AI Ain. If you don't have a car, you'd better think about where you want to go, if you want to go to the Hili arhaeological sites, this hotel is very close to it. Since it is not in the city, its price is relatively cheap, very good value for its facilities.
Reviewed January 25, 2018
6.4
Good
SANG from South Korea
Solo traveler
King Classic Room
Stayed 4 nights in May 2018
Good”
if you want economic, dont choose here.
Reviewed December 12, 2018
Dear Mr. Sang, Thank you very much for staying at Hili Rayhaan by Rotana Al Ain and for sharing your review. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. We hope you have the opportunity of staying with us at Hili Rayhaan by Rotana Al Ain in the near future. Yours sincerely, Ibrahim Addam General Manager
Responded December 12, 2018
Hili Rayhaan by Rotana Hotel
5.6
Badar from Oman
Couple
King Classic Room
Stayed 2 nights in November 2018
Doesn’t matter if you have any special requests, won’t be accomplished ”
Non of my special request accomplished (requested high floor l, connected rooms, non smoking floor) The double beds = two twin beds put together!! can this be a 5 star hotel! It was really uncomfortable couldn’t sleep well Noises from near rooms Lifts to crowded had to use stairs sometimes Expensive food and not that good Only One jacuzzi and small steam room -Good points Good staff, large swimming pool, mall near by
Reviewed November 24, 2018
Dear Mr. Badar, Thank you for your comments on Agoda.Com, concerning the lower than expected service received . First and foremost, please accept my sincere apologies for the inconvenience that you experienced during your stay. Upon receiving your feedback, I immediately conducted a thorough investigation into the event you experienced and necessary corrective action has been taken. I would like to thank you for taking the time to write to me, constructive feedback from valued clients such as yourself is always greatly appreciated. Mr. Badar, thank you once again for taking the time I do hope to have the pleasure of welcoming you back to Hili Rayhaan by Rotana sometime in the near future. Thank you once again for your feedback. Yours sincerely, Ibrahim Addam General Manager
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Hili Rayhaan by Rotana Hotel
6.0
Ramez from United Arab Emirates
Couple
King Classic Room
Stayed 1 night in December 2018
Nice but not maintained”
It is not well maintained. my room TV was not working so i had to move to another room. the other room toilet was not clean there was hair on the tub.
Reviewed December 10, 2018
Dear Mr. Ramez, Thank you very much for staying at Hili Rayhaan by Rotana Al Ain and for sharing your review. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. We hope you have the opportunity of staying with us at Hili Rayhaan by Rotana Al Ain in the near future. Yours sincerely, Ibrahim Addam General Manager
Responded December 12, 2018
Hili Rayhaan by Rotana Hotel
9.2
Exceptional
Mohammad from United Arab Emirates
Family with young children
King Classic Room
Stayed 1 night in December 2018
Exceptional”
Need more children activities play ground ( ie expand the play area
Reviewed December 03, 2018
Dear Mr. Mohamad, Thank you very much for taking the time to share your experience regarding your recent visit at Hili Rayhaan by Rotana Al Ain! We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. We hope you have the opportunity of staying with us at Hili Rayhaan by Rotana Al Ain in the near future Best Regards, Ibrahim Addam General Manager
Responded December 05, 2018
Hili Rayhaan by Rotana Hotel
7.6
Very good
Muntaser from Oman
Family with teens
King Classic Room
Stayed 2 nights in September 2018
disappointing experince”
I was traveling with my daughter and she was pregnant. We booked two rooms with to different booking number but through Agoda.com. It took us around 30 minutes to check in because the receptionist doesn’t know how to deal with the case that my husband booked our room through Agoda.com and he is not coming with us. I keep telling them that we derived for about 4 hours and my daughter is pregnant and she is tiered but they were not cooperative. This is not expected from 5-star hotel! I visited UAE many times and I never faced such a case before even in 4-star hotel
Reviewed September 12, 2018
Dear Mr. Muntaser, Thank you very much for staying at Hili Rayahaan By Rotana Al Ain and for taking the time to provide us with your feedback on your recent experience in the hotel. First and foremost, allow me to convey our sincerest apologies for the difficulties that you have encountered during your stay. I hope that this experience will not deter you from using our hotel in the future and I look forward to seeing you again at the Hili Rayhaan by Rotana, Al Ain and assure you of our best attention and services at all times. Yours sincerely, Ibrahim Addam General Manager
Responded September 20, 2018
Hili Rayhaan by Rotana Hotel
7.6
Very good
Muntaser from Oman
Family with teens
Twin Premium Room
Stayed 2 nights in September 2018
bad chieck in experince”
I was traveling with my daughter and she was pregnant. We booked two rooms with to different booking number but through Agoda.com. It took us around 30 minutes to check in because the receptionist doesn’t know how to deal with the case that my husband booked our room through Agoda.com and he is not coming with us. I keep telling them that we derived for about 4 hours and my daughter is pregnant and she is tiered but they were not cooperative. This is not expected from 5-star hotel! I visited UAE many times and I never faced such a case before even in 4-star hotel
Reviewed September 12, 2018
Dear Mr. Muntaser, Thank you very much for staying at Hili Rayahaan By Rotana Al Ain and for taking the time to provide us with your feedback on your recent experience in the hotel. First and foremost, allow me to convey our sincerest apologies for the difficulties that you have encountered during your stay. I hope that this experience will not deter you from using our hotel in the future and I look forward to seeing you again at the Hili Rayhaan by Rotana, Al Ain and assure you of our best attention and services at all times. Yours sincerely, Ibrahim Addam General Manager
Responded September 20, 2018
Hili Rayhaan by Rotana Hotel
9.6
Exceptional
Carlos from United Arab Emirates
Couple
King Classic Room
Stayed 1 night in March 2018
Visiting family”
Great hotel. Room a good size with gre at bathrooms. Fascilities with gym, pool, ....is a great part of the hotel. Easy access to the mall is convenient, and means you can easily get those forgotten items. The restaurant is clean and nicely decorated. Our breakfast was good, the coffee was the best. Staff is the best part of the stay they are friendly and helpful and always willing to help. From dropping off the car, to the staff greating you with a smile and Arabic coffee. The check in and check out was amazingly quick and friendly. The luggage to room efficient and the small problem with the kettle was resolved in no time at all. Wonderful hotel with a local feel, with professional and friendly Arabic hospitality.
Reviewed March 10, 2018
10.0
Exceptional
Olga from United Arab Emirates
Solo traveler
King Classic Room
Stayed 3 nights in August 2018
amazing”
amazing hotel, clean, nice, comfortable
Reviewed August 06, 2018
Dear Olga, Thank you for taking the time to share your feedback following your recent visit at Hili Rayhaan by Rotana Al Ain! We are delighted to read your great review post your stay. It is most encouraging for us to receive such praises and gives us great pleasure to know that you thoroughly enjoyed your stay. We all look forward to welcoming you back to Hili Rayhaan in the not too distant future. Best Regards, Ibrahim Addam General Manager
Responded August 06, 2018
Hili Rayhaan by Rotana Hotel
7.6
Very good
Bijumon from United Arab Emirates
Family with young children
King Premium Room
Stayed 2 nights in September 2018
Very good”
Nice place to stay, good helpful staff. The check in took so long even though we had advance booking. We had included breakfast & extra bed in our booking but it was not updated in the system and had to waste time to fix the issue. Food served was good. But overall it was a very good experience.
Reviewed September 16, 2018
Dear Bijumon, Thank you for choosing us as your destination hotel on your recent stay and for having taken the time in posting a review here at Agoda.Com. At Hili Rayhaan by Rotana Al Ain, it is always our sincere intention, to ensure that all our guests leave us, with smile and we apologize for the inconveniences you experienced during this occasion. We look forward to welcoming you back on your next visit. Best Regards, Ibrahim Addam General Manager
Responded September 16, 2018
Hili Rayhaan by Rotana Hotel
7.6
Very good
Simon from United Arab Emirates
Couple
King Classic Room
Stayed 1 night in August 2018
Short break for a relaxing time”
Location was Ok, received a warm welcome at the entrance followed by a quick check-In at the reception. Room was pretty nice and had all the basic options available. Limited options for Indian cuisine in the menu and No alcohol provided in the hotel though. Breakfast buffet was Ok. Stayed for 1 Night in classic room and worth the price paid which included breakfast as well. Check-out was pretty quick. Overall a good & decent stay.
Reviewed August 22, 2018
Dear Mr. Simon, Greetings from Hili Rayhaan by Rotana Al Ain! Thank you very much for taking the time to review our property and for choosing us as your destination hotel. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We are so happy to hear that you liked our hotel and that you enjoyed your time with us. We are looking forward to welcoming you back on your next visit. Best Regards, Ibrahim Addam General Manager
Responded August 23, 2018
Hili Rayhaan by Rotana Hotel
5.2
Ahmed from United Arab Emirates
Family with young children
Twin Classic Room
Stayed 1 night in July 2018
Awfully bad”
It was bad experience
Reviewed July 08, 2018
Dear Mr. Ahmed, Thank you very much for staying at Hili Rayhaan by Rotana Al Ain and for sharing your review at Agoda.Com. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. Allow me to apologize to you for what appears to have been a less than acceptable experience with our property on your visit. My team and I look forward to be of continued service and hope to welcome you back in the very near future. Yours sincerely, Ibrahim Addam General Manager
Responded July 10, 2018
Hili Rayhaan by Rotana Hotel
10.0
Exceptional
Sultan from United Arab Emirates
Family with young children
King Classic Room
Stayed 3 nights in January 2018
Exceptional”
Very good
Reviewed January 05, 2018
9.6
Exceptional
fahad from Oman
Family with young children
Twin Premium Room
Stayed 1 night in February 2016
Great hotel in Al Ain”
Stayed for one night,upon arrival was greeted proffesianaly , the room was very clean and had all amenities of five star properties, the wifi was excellent , breakfast was very good, the shopping center attached to the hotel was great and had many shopping and eating options.
Reviewed February 24, 2016
12345
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  • Excellent location