Hilton Surfers Paradise
Hilton Surfers Paradise
See all 65 photos
Hilton Accessible Room - Guestroom Hilton Surfers Paradise
Hilton Accessible Room - Guestroom
See all 65 photos
Lobby Hilton Surfers Paradise
Lobby
See all 65 photos
Interior view Hilton Surfers Paradise
Interior view
See all 65 photos
Interior view Hilton Surfers Paradise
Interior view
See all 65 photos
See map Hilton Surfers Paradise
See map
Exceptional
Location
9.1
See all 65 photos Hilton Surfers Paradise
See all 65 photos
Removed from saved list
What guests are saying:
Just short walk from Surfer Paradise
JOHAN from Indonesia
Family with young children
Great staff,,great breakfast ,,and excellent executive lounge great variety of food and nice view & good customer service
Duranski from New Zealand
Solo traveler
JUST NOT BAD EXCEPT FOR THE LOCATION
yunsang from South Korea
Couple
we really enjoyed stay at Hilton Surfer PAradise. Great location, out from Hotel there is a lot of shopping center and attraction.
Harseno from Indonesia
Family with young children
Fantastic trip stay in Hilton
Meng from China
Couple
Great location. Super accessible and restaurants just right downstairs! Would recommend to everyone!
Chang from Singapore
Family with young children
great
Zhu from China
Couple
came down from my cairn trip to gold coast. though room was only the 7 floors,it was considered very high (probably an equip high of 16 storey feeling)view was great facing the beach. Had dinner at hilton salt & grill.location had many nice shops.
LIM from Singapore
Couple
Location was fabulous. Near to the beach, easy assess to nearby shops, foodstores and supermarket
Nina from Singapore
Couple

Hilton Surfers Paradise

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 343 reviewsSee what guests said
8.1
/
10
Excellent cleanliness
8.3
Value for money7.3
Distance to city center0 km
Location rating9.1
Nearest airportGold Coast Airport (OOL)
Distance to airport20.2 km
  • 110 meters to public transportation

  • Airport transfer

  • 220 meters to the beach

  • Hot tub

Room choices
8.0
Very good
Room comfort & quality
King Relaxation Suite
King Relaxation Suite
...
  • Room size: 57 m²/614 ft²
  • Partial ocean view
  • 1 king bed
Enter dates to see prices
King Hilton Deluxe
King Hilton Deluxe
...
  • Room size: 38 m²/409 ft²
  • Partial ocean view
  • 1 king bed
Enter dates to see prices
Twin Hilton Deluxe
Twin Hilton Deluxe
...
  • Room size: 38 m²/409 ft²
  • Partial ocean view
  • 2 single beds
Enter dates to see prices
King Relaxation Room
King Relaxation Room
...
  • Room size: 54 m²/581 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
King Hilton Executive
King Hilton Executive
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Hilton Executive
Twin Hilton Executive
...
  • Room size: 39 m²/420 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Twin Hilton Guestroom
Twin Hilton Guestroom
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
King Relaxation Room
King Relaxation Room
...
  • Room size: 54 m²/581 ft²
  • Shower
  • 1 super king bed
Enter dates to see prices
Hilton Accessible Room
Hilton Accessible Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Special Offer - Deluxe King Room
Special Offer - Deluxe King Room
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 super king bed
Enter dates to see prices
Have a question for Hilton Surfers Paradise?
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Hilton Surfers Paradise

More about Hilton Surfers Paradise

An overview

Show more

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What they offer

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

Show less

Some helpful facts

Show more

Real reviews from real guests

Agoda Reviews (343)Booking.com Reviews (1227)
8.1
/
10
Cleanliness8.3
Facilities7.6
Location9.1
Room comfort and quality8.0
Service8.0
Value for money7.3
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
简体中文
한국어
日本語
more
Room type
Hilton Accessible Room
King Hilton Deluxe
King Hilton Executive
King Hilton Guestroom
more
Search reviews
Now you can search for any keyword within the reviews
Showing 278 verified guest comments
12345
7.2
Very good
rebecca from Australia
Family with young children
King Room
Stayed 1 night in June 2018
adepquate hotel but very convenient”
wasnt anything special but the location was great. no dramas.
Reviewed September 12, 2018
3.2
maria from Spain
Family with young children
King Hilton Deluxe
Stayed 3 nights in May 2018
Cockroach inside the bathroom”
Cockroach inside bathroom...very bad service
Reviewed July 03, 2018
10.0
Exceptional
Melissa from Singapore
Couple
Twin Hilton Guestroom
Stayed 1 night in June 2018
Service is wonderful ”
Hotel even upgraded us to suite with complimentary bottle of wine and chocolate truffles to celebrate our marriage honeymoon
Reviewed June 20, 2018
9.2
Exceptional
Tiffany from Australia
Couple
King Room
Stayed 1 night in March 2018
Heart of Surfers!”
Lovely and spacious rooms, however, request a higher floor room if you are a light sleeper over the weekend.
Reviewed March 10, 2018
8.4
Excellent
utsav from Singapore
Couple
King Room
Stayed 2 nights in January 2017
Good if not exceptional”
Hilton worldwide is excellent, but at surfers paradise is not as plush.... I frankly enjoyed more at the smaller service apartments around the beach on goldcoast..... Hilton does not do the justice to the feel of gold coast, apart from the location and the brand name....
Reviewed January 08, 2018
7.6
Very good
Kevin from Australia
Couple
King Hilton Deluxe
Stayed 3 nights in December 2017
Very good”
The room on the 7th floor was satisfactory. There was confusion over parking charges. Wi-fi was not included unless one joined the Hilton Club and even after doing so free access was not available. Rubbish thrown from above onto our balcony was never cleaned up during the stay. This included plastic drink container, banana skin and assorted refuse.
Reviewed December 22, 2017
8.0
Excellent
ong from Singapore
Group
King Hilton Executive
Stayed 1 night in November 2017
Nice stay with clean facilities”
Excellent location with good amenities, access to the lounge and staff is prompt in assistance .
Reviewed December 01, 2017
5.6
Inez from Australia
Couple
King Hilton Guestroom
Stayed 2 nights in November 2017
Couple of suckers. Hilton Surfers Paradise is not worthy of Hilton name. ”
We were looking forward to our weekend away at the Hilton Surfers Paradise. On arrival we were asked by reception if we had stayed at this hotel before. We replied no, it’s our first stay at Hilton Surfers. As we were early our room wasn’t ready so we were happy to sit by the pool, and wait. We received a text your room is ready. So back to reception to be asked by another receptionist “ have you stayed here before” no was our reply” our room was 404 directly across from Shooters nightclub. On a Saturday night. From 10.30pm until 5.30am non stop, music, screaming, yelling, police cars. 100’s filling up Orchid Ave outside the nightclub I called reception at 2.45am. I was told we will discuss this in the morning. As we had not stayed here before we were given the worst room in the hotel. Couple of suckers. We Didn’t know about the noisy Nightclub Yes we were moved at 3pm on Sunday afternoon to a nice room on 13 floor. Too late we were exhausted. No offer of compensation.
Reviewed November 07, 2017
10.0
Exceptional
Janice from Australia
Couple
King Hilton Deluxe
Stayed 1 night in October 2017
Excellent ”
Fantastic
Reviewed October 30, 2017
9.2
Exceptional
Milica from Australia
Family with young children
King Room
Stayed 5 nights in September 2016
Exceptional”
When we booked this hotel, they asked what time are we arriving? I said that would be 4.00am and if that would be a problem because i have 2 young kids with me? I got no response. Then i have sent a second email closer to the date. Still no response. When we arrived at the hotel , receptionist told us she has no rooms available and they have received no email from us. When i showed her the emails she went to check with her manager and told us we can stay with a baby at the lobby. I said that is unacceptable my baby was on antibiotics and we needed a room. Then she said she might have a room available at the cost of $550.00 excluding taxes. Then she said she has another room at $400.00 . I had no choice but to pay considering i was there with kids, but i find it so rude and unacceptable saying they had no rooms, then they do, then they have cheeper one, when i could have booked a room from Australia if someone actually read our email.
Reviewed October 09, 2017
6.8
Good
Michael from Australia
Solo traveler
King Hilton Guestroom
Stayed 1 night in December 2016
ok but expensive for what it is”
small room
Reviewed September 25, 2017
6.0
Ma from Philippines
Solo traveler
King Hilton Deluxe
Stayed 3 nights in April 2017
Above average”
Just Satisfactory...Not what I expected from the Hilton. Needs a bit more of the Hilton Excellence.
Reviewed August 17, 2017
6.0
Zainab from Australia
Couple
King Hilton Deluxe
Stayed 1 night in July 2017
Very disappointed”
Very under dated , couldn't change the aircon settings at all. I had to call reception for them to clean the room as they didn't do it themselves
Reviewed August 03, 2017
4.8
Yeo from Malaysia
Family with young children
Twin Hilton Guestroom
Stayed 2 nights in June 2017
5 star hotel with one star attitude ”
Wanna to have bell boy experience? Chose Hilton! Worst 5 star hotel I have stay
Reviewed June 11, 2017
5.2
Yeo from Malaysia
Family with young children
Twin Hilton Guestroom
Stayed 2 nights in June 2017
Worst experience in so call 5 star hotel ”
Unhappy with the reception, double stardard treat as Asian. Name ms beryl! Have you experience to become a bell boy in 5 star hotel? Try Hilton. Can't forget .
Reviewed June 11, 2017
5.6
Yeo from Malaysia
Family with young children
Twin Hilton Deluxe
Stayed 4 nights in June 2017
Double staff between Asian and the white from reception. ”
No really happy that ms beryl from reception. Ask me to become bell boy myself to get lagguage. but meet the white, double standard! Hate that . Worst experience in so call 5 star hotel
Reviewed June 11, 2017
10.0
Exceptional
YingLong from China
Couple
King Hilton Deluxe
Stayed 1 night in May 2017
Fine”
Almost good nice room and service. we lost our passports in the room and left hotel. hotel found them but didn't call me at once. When we went back to Brisbane and to the second day, we found we lost something in the hotel. But we plan to go to Sydney and already bought tickets. So we missed the plane and go to Gold Coast to get our passport and then buy tickets again. I wondering why the hotel didn't call me at once when they found our passports 😡😡😡
Reviewed May 29, 2017
10.0
Exceptional
samsudin from Malaysia
Family with young children
King Hilton Guestroom
Stayed 1 night in February 2017
Ocean View”
Very nice hotel, comfort and best location
Reviewed April 16, 2017
4.0
Tihamer from Australia
Business traveler
King Hilton Guestroom
Stayed 1 night in January 2017
Hotel review”
Staff disgraceful,service wait times at reception disgraceful. Buffet breakfast a ripoff. Bathroom ridiculous setup after a shower the whole toilet area wet. Car park area is a nightmare. Would never stay their again.
Reviewed January 23, 2017
4.0
Steven from Australia
Couple
King Room
Stayed 5 nights in January 2017
Don't waste your money”
Overall the hotel fell far below what you would expect of the standard the Hilton prides itself on. There were constant issues with the cards to access rooms and facilities, reception staff were generally unhelpful and rude, and showed no compassion for travellers trying to check in a little earlier than their ridiculously late check in time of 3pm. Pool service of food and drinks was a joke with me needing to follow up staff for a cocktail after 25 minutes of waiting only to find out that the order had not been 'overlooked'. The pools were also far too small for the number of guests at the hotel, including a minimal number of chairs and day beds which were constantly being reserved for hours on end by other guests leaving their towel and an empty bag.
Reviewed January 09, 2017
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss