Please note that due to local licensing guidelines, the property is only able to accept Mainland Chinese citizens. Guests must present a valid PRC Identification Card upon check-in. The hotel apologises for any inconvenience caused.
Guests are required to show a valid government-issued ID card or passport upon check-in.
Please also be aware of the following guidelines:
1. The property does not provide receipts, tax will be charged if receipts are required, and only service receipts are provided;
2. Guests can enjoy free cleaning service and change of their bedding once they stay over 7 days, if guests request cleaning services within 7 days, extra service fee will be detained from deposit; if guests fail to clean the dishes before check-out, ￥20 will be detained from deposit;
(Pricelist for services within 7 days of stay: Room cleaning (1 Bedroom, 1 Living Room: ￥38/time, 2-3 Bedrooms: ￥50/time, ￥20 for each added bathroom);
3. Check out time for daily and monthly rentals is 12 p.m, ￥20 will be added for each extra hour, if 4 hours are exceeded, the whole day rate will be charged. Please inform Home of Coconut Haikou Yintong Garden in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of CNY 600 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. This property reserves the right to release the room after 14:00 on the day of check-in. Guests who plan to arrive after this time should contact the property directly. The contact information can be found on the confirmation letter. IMPORTANT: Due to local regulations, Home of Coconut Haikou Yintong Garden is only able to accept guests who are Chinese nationals. Guests must present a valid PRC Identification