Hotel Balmoral

Hotel Balmoral

Avenida Central Calles 7 y 9, Carmen, San Jose, Costa Rica, 10303
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Standard Room Hotel Balmoral
Standard Room
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    Interior view Hotel Balmoral
    Interior view Hotel Balmoral
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    Family Suite Hotel Balmoral
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    Exterior view Hotel Balmoral

    Guest reviews

    8.2
    Excellent
    /10
    (89 reviews)See what guests said
    8.2
    Excellent service

    Property highlights

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Bar

    Excellent
    Location
    8.7
    See map
    Excellent location
    Nearby
    Popular
  • El Túnel de Tiempo Disco10 m
  • Plaza de las Artes90 m
  • Museo de Oro Precolombino y Numismática170 m
  • Jade Museum170 m
  • Complejo Salsa 54 y Zadidas290 m
  • Mercado Nacional de Artesanias300 m
  • Galería Namu330 m
  • Central Bank (Banco Central)370 m
  • Museo de Jade380 m
  • Tienda eNe390 m
  • Value for money8.2
    Location rating8.7
    Nearest airportTobías Bolaños International Airport (SYQ)
    Distance to airport7.5 km
    Select your room
    7.9
    Very good
    Room comfort & quality
    Family Suite
    Family Suite
    ...
    • Room size: 86 m²/926 ft²
    • Balcony/terrace
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 38 m²/409 ft²
    • Balcony/terrace
    • 2 double beds
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    Standard Room
    Standard Room
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    • 1 single bed and 1 double b...
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    Superior Room
    Superior Room
    ...
    • Room size: 25 m²/269 ft²
    • Balcony/terrace
    • 2 double beds
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    Standard Room Plus
    Standard Room Plus
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    • 1 double bed or 1 single be...
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    Twin Room
    Twin Room
    ...
    • Room size: 45 m²/484 ft²
    • Balcony/terrace
    • 1 single bed
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    Deluxe Plus
    Deluxe Plus
    ...
    • Room size: 38 m²/409 ft²
    • Balcony/terrace
    • 2 double beds
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    Superior Plus
    Superior Plus
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 2 double beds
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    Presidential Suite
    Presidential Suite
    ...
    • Room size: 86 m²/926 ft²
    • Shower
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    Double Standard
    Double Standard
    ...
    • Room size: 205 m²/2207 ft²
    • Balcony/terrace
    Enter dates to see prices
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    More about Hotel Balmoral

    More about Hotel Balmoral

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

    Check-in/Check-out

    Check-in from: 02:00 PM
    Check-in until: 11:00 PM
    Check-out from: 01:00 AM
    Check-out until: 11:30 AM

    Real reviews from real guests

    Agoda Reviews (89)Booking.com Reviews (819)
    8.2
    /
    10
    Cleanliness7.9
    Facilities7.2
    Location8.7
    Room comfort and quality7.9
    Service8.2
    Value for money8.2
    Provided by verified guests of Agoda
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    All guests (89)
    All room types
    Showing 79 verified guest comments
    1234
    7.2
    Very good
    David from United States
    Solo traveler
    Standard Room
    Stayed 2 nights in March 2017
    Satisfactory...not meeting its potential”
    The location of the Balmoral is excellent as a base for exploration. Major museums and great restaurants are nearby. The front desk staff were not particularly welcoming or oriented for customer service, and oftentimes not focused. Other guests interrupted my conversation / business, and the hotel staff engaged with them instead of asking them to wait. This happened on two separate occasions. In the room, the bedding was ok, the pillows were satisfactory, and the room was clean. The cleaning woman assigned to my room was very helpful and friendly, and was absolutely willing to prioritize my room when I headed off to the gym. The internet was dismally slow during the first of my two days, but was significantly better the second day. Breakfast each morning was ample. The gym was small, but had a few good machines. There were no hand towels or water available, and no attendant. I've stayed in hundreds of hotels around the world, and this one just felt very average. On my next trip to SJ, I imagine I'll try to find something different.
    Reviewed March 05, 2017
    8.0
    Excellent
    Yasin from Germany
    Solo traveler
    Standard Room
    Stayed 3 nights in February 2016
    okay”
    was okay
    Reviewed January 22, 2017
    7.6
    Very good
    Rosa from United States
    Couple
    Standard Room
    Stayed 1 night in March 2016
    Convenient location for brief stay”
    Located on pedestrian street (Central) in city center, walkable from the bus station (we arrived on Station Wagon bus from Alajuela), and many eating options near by. Overall, a convenient place to stay if you're traveling through San Jose.
    Reviewed March 26, 2016
    8.0
    Excellent
    Roseanne from Costa Rica
    Couple
    Standard Room Plus
    Stayed 1 night in February 2016
    Good value”
    Quiet, comfortable and good breakfast
    Reviewed February 19, 2016
    9.7
    Exceptional
    Monica from United States
    Group
    Standard Room
    Stayed 1 night in January 2016
    Wonderful Staff!”
    staff, location, clean rooms
    My stay was great! When I arrived I had a terrible stomach flu and the woman at the desk coordinated things so that our room would be ready for us ahead of check in time. She was such a lifesaver! They were also great with helping us book tours and give recommendations on places. I would totally stay here again!
    Reviewed January 09, 2016
    9.0
    Exceptional
    Tim from United States
    Solo traveler
    Standard Room
    Stayed 3 nights in October 2015
    Great place in the heart of San Jose”
    Location, Staff, Great rooms
    The hotel and rooms were very clean and nice. Free breakfast was really good and the staff was amazing. They made a few reservations for my girlfriend and I and were very helpful
    Reviewed October 13, 2015
    8.7
    Excellent
    Martin from United States
    Couple
    Stayed 8 nights in March 2011
    Lovely Hotel but restaurant unsatisfactory service”
    reception is greast
    Restaurant was very unpolite manager,oly because I like a big size of the glass,Manager was loud and uncourtesy, not professional directly to me ,I ask employees of the restaurant about him, all the employees are not happy on the way that he direct people very angry,loud, scream and doesnt have matter with any person in his staff in the restaurant,very selfish, and unpolite matter he is the manager of the restaurant, everything else was okay.
    Reviewed April 13, 2011
    5.3
    Jassie from New Zealand
    Couple
    Stayed 1 night in February 2011
    Less than I expected”
    Location
    I was only at the hotel briefly (one night) while transiting San Jose. It wasn't expensive but the room was less than I would have expected -especially if I had paid full price (and not got an Agoda discount!) We organised a shuttle to the airport the following day but the staff weren't very clear about the process and we ended up taking a private taxi. Also the staff at the info desk were not even able to provide a map of the area and gave misleading information about the time it took to reach a nearby attraction.
    Reviewed February 20, 2011
    3.7
    wolfgang from Germany
    Couple
    Stayed 1 night in January 2011
    nice,good,in the center”
    perfect staff,good rooms
    we had a very nice stay in this sympathic but big hotel,directly in te middle of the city.
    Reviewed February 16, 2011
    9.3
    Exceptional
    LIN from Australia
    Couple
    Stayed 2 nights in January 2011
    Good hotel”
    the good location
    When walking out hotel, it is the mall, you get everything you want and you can enjoy the walking savely on the street. The stuffs give you a nice help if you ask them, make the trip more easier. The hotel inside nearly new, make the stay very comfortable. The restaurant for us is good enough,
    Reviewed February 11, 2011
    8.3
    Excellent
    Ron from Canada
    Solo traveler
    Stayed 7 nights in January 2011
    Great hotel for the money centrally located in”
    Excellent buffet breakfast lots of choices
    Excellent lady at travel desk. Will use this hotel again
    Reviewed February 05, 2011
    10.0
    Exceptional
    Melanie from United States
    Couple
    Stayed 2 nights in December 2010
    great location-friendly staff-welcoming”
    they have beautiul newly redecorated rooms with hardwood floors, down comforters, flat screen tv's.
    we have stayed in this hotel many times since 2005, using it as our first and last night base and exploring many areas of costa rica. but this time we were pleasantly and very happily surprised to see it has gone through a beautiful renovation. the rooms have hardwood floors, down comforters, and many upgrades. our room was spotless and well appointed. the only drawback is the tiny bathroom which while spotlessly clean is still tiny and not newly renovated. the complimentary breakfast is wonderful with plenty of choices and fresh made to order omelettes, eggs etc.. lots of fresh fruit, breads, cereal, gallo pinto etc.. and some of the best coffee in costa rica.
    Reviewed January 29, 2011
    6.7
    Good
    madjide from United Kingdom
    Couple
    Stayed 2 nights in December 2010
    nice hotel, shame about the city”
    clean, efficient and at a decent price
    san jose has a lot to learn in being a tourist destination
    nice clean hotel in a pedestrianised central area of the city.the staff were pretty good, the rooms were quite a reasonable size, the shower was hot with a good water pressure(unlike many in central america)and the breakfast which was included in the price, was pretty decent but finished at 9am sharp. they have an adjoining restaurant that serves good food in the evening, and we were pretty happy with this hotel at the price we paid.they provided a business centre with 2 computers in the lobby free but charge for wi fi ! have a safe deposit system adjoining reception free.all in all you could do a lot worse.
    Reviewed January 02, 2011
    10.0
    Exceptional
    Ernel from Philippines
    Solo traveler
    Stayed 5 nights in November 2010
    Sweet hotel”
    In the Calle Central...very accessible to business places
    None
    The stay in Balmoral Hotel was pleasurable. The staff were accommodating and the location was perfect. Calle Central is just a door step. I will stay in this hotel the next time I return to San Jose, Costa Rica. I highly recommend this hotel.
    Reviewed December 08, 2010
    9.3
    Exceptional
    lea from Israel
    Stayed 2 nights in November 2010
    very good hotel”
    great location very good service
    simple room
    the hotel is located in the center of the shoping area it is in very safe area the staff was very good the restaurant was exellent we felt very safe and it was very good that when you wakl out directly to the walking street with a lot uf shops and places to eat
    Reviewed December 05, 2010
    7.3
    Very good
    Curtis from United States
    Business traveler
    Stayed 5 nights in October 2010
    Great location”
    Location, friendly staff
    Room with enclosed balcony overlooking pedestrian only Avenida Centrale was very nice. Hotel offers free wifi only in lobby and business center. , in the past the wifi was free in my room.
    Reviewed November 04, 2010
    10.0
    Exceptional
    Robert from United States
    Solo traveler
    Stayed 1 night in October 2010
    great location”
    great location right on a walking shopping street with a helpful english speaking staff. Nice buffet breakfast included.
    Great location because you can walk out the front door and walk 10 steps and start shopping. Breakfast starts at 6:00 for and early start on the days plans. My double bed room had 4 pillows per bed and nice ones. Bed was very comfortable.
    Reviewed October 15, 2010
    9.7
    Exceptional
    Robert from United States
    Solo traveler
    Stayed 1 night in October 2010
    Balmoral 1”
    Lobby of hotel opens up to walking only shopping area.
    The staff,rooms and location are great. Breakfast is included which is a nice way to start the day.
    Reviewed October 12, 2010
    10.0
    Exceptional
    Darryl from United States
    Solo traveler
    Stayed 3 nights in September 2010
    the room were great and spacious”
    great atmospheren and great room service
    none
    the location of the hotel was great and the rooms are spacoius with great views if you get a superior room
    Reviewed October 06, 2010
    8.7
    Excellent
    Jose from United States
    Family with teens
    Stayed 1 night in August 2010
    Costa Rica”
    Clean,room very nice,air conditioned.
    Streets a little dirty and smelly
    Are stay in costa Rica was very nice, the people are very nice and helpful unlike Europe. Food is very bland not much taste to it.
    Reviewed August 06, 2010
    1234
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