Note that service hours are only available from Monday to Friday.
In accordance to local tax legislation, all non-Colombian guests on the country for tourism have the right to be exempt from paying TVA fees. They are required to show their passport with the PIP-5 and PTP-5 or Visa TP-11 upon check-in to apply for such exemption.
All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. According to Law 1098 of 2006.
If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.
Please note, all residents abroad, both Colombian citizens living outside Colombia and foreign guests, are tax-exempt when purchasing a tourist package (accommodation plus service).
The property offers parking at 2 locations nearby: 1 with a surcharge, and 1 free of charge but with limited availability. Please inform Hotel Capilla del Mar in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.