470 meters to public transportation
Located in heart of Melbourne
Free Wi-Fi in all rooms!
Room service [24-hour]
|Value for money||7.3|
|Distance to city center||1. Km|
|Nearest airport||Essendon Airport (MEB)|
|Distance to airport||11.2 km|
"Great location, easily accessible to all the shopping streets and malls."
9 January 2016
"Location : near chinatown area, with musical theatres around the corner."
17 May 2016
"Pros: Good location in the heart of city, parking available in the hotel basement."
18 September 2016
"The location is good."
28 December 2016
With top-rated tourist destinations conveniently located nearby, Hotel Grand Chancellor Melbourne is sure to please those who desire the ease of getting around. For an enlightening historical experience, complete with a bit of the macabre, don’t miss the Old Melbourne Gaol located just down the street. The moment that guests step into this old-world prison, they can instantly feel what it must have been like for the many that have languished here. Some visitors will even be 'arrested' during the tour, so be on your guard! A multitude of international and local cuisine from Greek to Japanese is in the immediate vicinity, so nearly any palate can be satisfied within a short walk. Comfortable rooms at a realistic price make this amicably located establishment a top choice while visiting the bustling city of Melbourne.
"Hotel staffs are very friendly."
20 September 2016
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Hotel Grand Chancellor Melbourne
Show reviews that mention
Location the best”
Staff friendly and helpful, room small but clean had everything we needed. No noise coming through walls. We didn't eat there as there are so many places to eat surrounding this area. Have stayed here before and will be back.
Made a special occasion even better”
Our 2nd wedding anniversary & a theatre show in the city were the reasons we stayed at this hotel. My husband had organised a bottle of sparkling and a cheese platter to be organised just as we got settled into our room. But apparently they required at least 1 week's notice for a bunch of flowers to be arranged so that didn't happen. I wouldn't have thought it would take THAT long to arrange flowers! The room was comfortable, the rainhead shower amazing and being so close to everything was a huge bonus. We will stay again.
Great Location, friendly staffs & easy check out”
It was quite an easy and quick check in and out. The staffs were very friendly and when we asked for a later check out, they gladly give us until 12 noon, which is quite rare for hotels in Australia. The staffs are also quite helpful looking for taxi and storing our baggages on our check in. The room is a bit small but sufficient for 2 people. It is very clean and we like the layout of the room. The thing that makes us tick is that it is very centrally located as well so if you need to go around the city centre area, you can walk it or take the tram. And if you need to go out to eat, it is quite easy to find somewhere to eat around there. I think the hotel is great value for money too. It was not too expensive whilst located centrally and service has been great. Will definitely stay again for sure!
Hotel is close to theatres, shopping, Chinatown. Our room was average, a little bit dated, probably budget room but we only needed somewhere to sleep and shower. Staff friendly. We didn't eat at the hotel so can not make comment. Only problem we had was parking, the parking hotel recommend is not suitable for height of a 4x4 car, even though I had inquired about height restriction and told we would be fine. Found out the hard way when trying to enter car park scrapped our roof. Luckily across road is open air car park. Would stay here again if we got the room for same price.
Great location at the city center”
The hotel is located at the city center. China town is within minutes to reach. There is a supermarket nearby. The carpet and the room appear to be a bit old. Overall, the room is clean. The staff at the carpark is not very friendly!
Pleasant hotel in good location”
the hotel was in a very convenient location for my activities in melbourne. lovely tree lined street and interesting restaurants. room was comfortable and clean. i enjoyed a swim in the heated pool on the rooftop even with a cold southerly wind blowing!
HOTEL GRAND CHANCELLOR, MELBOURNE”
I would say that this is a very good hotel for tourist who are looking for the convenience of not having to use a taxi to go anywhere. It's centrally located in the heart of the shopping area of Melbourne city. The location of this hotel is linked between major streets and it's only a walking distance to major shopping malls and Chinatown. You can also catch a tram for free not far from the hotel which is offered to tourists and you can see most of the Melbourne city from the tram. It's also within walking distance to the Victoria Market and also the Flinders Street Train Station.
Credit Card Holding - Foul System”
The Credit Card holding was not released 2 days after checkout, then it was the weekend and I had to call twice to chase this. I know staff tried to be helpful - good. Good staff service, but extremely BAD Management practice of holding credit card process. 1. When I made the booking, one week ago, they used the same credit card and took the correct payment for the room. So room is paid one week in advance, and they have my credit card details. So no excuse for wanting my credit card during checkin and place extra $100 on hold. 2. I know it is common practice to place hold on Credit Card. But I expect the process to release the hold immediately during check-out. No excuse that bank takes days to process. It takes ZERO time for them to place hold. But it takes their own sweet time to release hold. 3. I know it is common practice to place hold on Credit Card. No Excuse for taking $100. Another hotel I been to, place hold for $0.01 - enough to verify CreditCard.
Upgrade well worth it!”
I recently stayed here and booked the budget/standard room. When I arrived I asked about an upgrade. It was $35 and the room was really lovely. Very spacious.....not sure why the standard was like but this one was great all for less than $150!!! Great value
Location, location, location”
Great location close to shops, restaurants, china town. Friendly, helpful and professional staff. Very comfortable bed and newly renovated bathrooms. I'd definitely stay there again on my next visit to Melbourne.
Great location ”
Location is all about this hotel. Close to everything, very convenient. Food, shopping,tram all within walking distance.. Nice view from room. Price is pretty steep. Breakfast lack of choice.. Not very happy to have to pay for carpark for 2 nights. Free limited internet but I can't get on it.
Really the only minor things were the shower was very hard to use as the taps where not the best, The balcony was good although with the air con unit on there wasn't much room and water was everyone from the unit
Great location, average hotel”
Great location, easily accessible to all the shopping streets and malls. Offers valet parking at A$22 per night. Love the water pressure of shower, bathroom is a little tight though. Room is kept generally clean. Bed and pillows are comfortable.
I can't believe it's 4 star hotel”
Disappointed. Room is small. Checking out is slow due to "weird and absurd" management procedures. Room must be emptied and checked for minibar use then you can really checked out. Staffs are not friendly at all.
Good location, great staff, great rooms.”
Quick check in at the arrival, staff was very helpful and friendly, good location, you find a place to eat anytime of the night, room were nice and clean, and the late checkout was not a problem. It was a great stay.
Good location but rooms a little bit tired”
I recently stayed at this hotel with my husband in an executive king room, it was pleasant enough but I did feel that the rooms could use a little bit of a freshen up as the walls were quite dented and marked and the overall impression was that more care could be taken. One issue that we did have was that the shower had a bulk-head over the shower rose so my husband had to stoop to use the shower as he is quite tall and also all of the water from the shower ended up on the floor as the screen wasn't long enough! The location is good only about a 5 minute walk to Bourke St mall and there were plenty of restaurants right around the hotel to eat in. The staff upon check-in and check-out were polite and helpful.
Great location, Value for money”
I would say its more of a 3 star hotel, but in saying that, the location was great, right next to China Town, 5 mins from shopping malls. King executive room was smaller than I expected and the shower was awful, no happy medium. Gym isn't very good - not much in there, pool was good. The restaurant food was amazing!!!
Small room, nice food”
The room I was given was very small, and this was disappointing. The most annoying fault was the shower... the bath/shower switch was not working, so the water barely emerged from the shower head before running down the tiles on the wall. It was impossible to have a proper shower and that really annoyed me. The room did have an opening door to a balcony, and it was really nice to let some fresh air into the room. Hats off to the kitchen because the room service food was excellent. For the price, I wouldn't choose to stay here again.
Comfortable, good location”
Perfect location. Close walk back from hi fi bar in swanston st which is where we went. I found just being a couple that the rooms were a comfortable size. A little on the smaller size but big enough for what was needed. The balcony is also tiny but fine for some fresh air. The rooms were very clean and the bed was comfortable. It was also nice having a bath. I also like that there was parking next door for a reasonable price. Overall for an overnight stay in Melbourne it was just what I needed.
The hotel was really central to theatres and the mall, and there was handy parking available. We had a very good meal in the restaurant. The hotel has had an upgrade since we last stayed there and was nice and clean, and warm. Our only quibble was that the bed was not the most comfortable. Ok though, and we have recommended the Grand Chancellor to other friends and family.