ibis styles Kingsgate Hotel
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Standard 1 Double bed ibis styles Kingsgate Hotel
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7.6
Very good
31.0% this month
/10
(4360 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
  • Melbourne Aquarium480 m
  • Emporium Melbourne850 m
  • Queen Victoria Market1.13 km
  • Federation Square1.17 km
  • State Library of Victoria1.19 km
  • Old Melbourne Gaol1.35 km
  • National Gallery of Victoria1.37 km
  • Melbourne Museum2.05 km
  • Shrine of Remembrance2.16 km
  • Melbourne Cricket Ground2.44 km
  • Newly renovated
    Free Wi-Fi

    ibis styles Kingsgate Hotel

    131 King Street, Melbourne CBD, Melbourne, Australia - See map

    This property is in high demand!

    Booked 47 times | 8 travelers are looking at this property right now

    "This hotel is clean, comfortable, with a convienient walkable location to shops and restaurants in the city."
    stephanie - 8 May 2018
    Exceptional reputation
    Recommended by 83% of guests
    Very good service
    7.5 rating for service
    Very good cleanliness
    7.2 rating for cleanliness
    Very good comfort
    7.0 room quality and comfort
    • 390 meters to public transportation

    • Located in heart of Melbourne

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Fitness center

    Cheaper than 99% of all properties in Melbourne in the last 24 hoursCompared to 6,166 Melbourne properties at Agoda for various dates
    Property ranking|Compared to 6,166 Melbourne properties
    See all rankings
    Cheapest price score
    Location score
    8.5/10
    Room comfort score
    7.0/10
    Value for money score
    7.3/10
    Better than
    99
    %
    of Melbourne properties
    Better than
    96
    %
    of Melbourne properties
    Better than
    96
    %
    of Melbourne properties
    Better than
    94
    %
    of Melbourne properties
    Value for money7.3
    Distance to city center0.3Km
    Location rating8.5
    Nearest airportEssendon Airport (MEB)
    Distance to airport11.2 km

    Rooms available at ibis styles Kingsgate Hotel

    Standard 1 Double bed
    Standard 1 Double bed
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Superior 1 Double Bed
    Superior 1 Double Bed
    ...
    • Room size: 19 m²/205 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Economy Plus Double Room
    Economy Plus Double Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    Enter dates to see prices
    Standard Room with 2 Single Beds
    Standard Room with 2 Single Beds
    ...
    • Room size: 16 m²/172 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Superior 1 Double 1 Single Bed
    Superior 1 Double 1 Single Bed
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Standard 1 Double 1 Single Bed
    Standard 1 Double 1 Single Bed
    ...
    • Room size: 19 m²/205 ft²
    • Non-smoking
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Family Room (3 people)
    Family Room (3 people)
    ...
    • Room size: 19 m²/205 ft²
    Enter dates to see prices
    Superior Single Room
    Superior Single Room
    ...
    • Shower
    • 1 single bed
    Enter dates to see prices
    Economy Double Room
    Economy Double Room
    ...
    • Room size: 15 m²/161 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices

    What people love about ibis styles Kingsgate Hotel

    • 8.8
      Excellent
      Location

      "Really like the location here"

      Hui R.

      |

      9 April 2018

    • 10.0
      Exceptional

      "Superb place to stay."

      krishnamoorthy

      |

      17 November 2017

    • 10.0
      Exceptional
      Staff 

      "Staff was friendly"

      krishnamoorthy

      |

      17 November 2017

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    More about ibis styles Kingsgate Hotel

    More about ibis styles Kingsgate Hotel

    8.4
    Excellent

    "It was a pleasant stay overall."

    WAN T.

    |

    9 September 2018

    An overview

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    Most talked about facilities

    Housekeeping
    96 mentions
    Breakfast
    36 mentions
    Internet
    29 mentions
    Food & Dining
    8 mentions

    What they offer

    7.6
    Very good

    "Good value for money hotel in Melbourne."

    John

    |

    5 November 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Continental

    Nearby restaurants

    Australian cuisine
    Australian cuisine
    Saint & Rogue - The Kitchen
    40 m Australian, Bar, British
    Royal Melbourne Hotel
    80 m Australian, Bar, Gastropub
    The Savoy Tavern
    140 m Australian, Bar, Pub
    Asian cuisine
    Asian cuisine
    Chilli India
    30 m Asian, Halal, Indian
    Shanghai Master Dumpling
    100 m Asian, Chinese
    Woodo Korean BBQ
    130 m Asian, Korean
    Gluten Free
    Gluten Free
    Merchant
    210 m Gluten Free, Italian
    Movida Aqui
    370 m Gluten Free, Mediterranean, Spanish
    Bar Nacional
    570 m Gluten Free, Mediterranean, Spanish

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Show less

    What guests think of this property

    Overall rating
    7.6
    Very good
    From 4362 reviews
    Provided by verified guests of
    Agoda Reviews (1253)Booking.com Reviews (3107)
    Rating via Agoda7.3
    /
    10
    Cleanliness7.2
    Facilities6.8
    Location8.5
    Room comfort and quality7.0
    Service7.5
    Value for money7.3
    High score for Melbourne

    Most helpful reviews for ibis styles Kingsgate Hotel

    Family with teens
    Stayed 6 nights in July 2019
    Standard 1 Double 1 Single Bed
    Excellent8.4
    Good stayEverything is great. Good staff. Excellent location near Southern Cross train station/ Skybus terminal, free tram zone.
    Noritafrom MalaysiaReviewed July 22, 2019
    Business traveler
    Stayed 1 night in July 2019
    Standard 1 Double bed
    Good6.8
    Close to Southern CrossA short walk to Southern Cross station and free trams along Bourke Street. The hotel is currently undergoing renovations so I could hear noises starting early in the morning - woke up at 7am to someone moving things around outside. This is all clearly marked on Agoda and at the hotel so I have no issues with this. My main concern was the cleanliness - I had a double room on the 1st floor and the couch and carpet were both stained. The biggest issue was the toilet wasn't cleaned properly and there were... leftovers from previous guests on the rim of the toilet seat when I lifted it. Might not be there case for all rooms but it was definitely off-putting. Probably wouldn't stay again, but for a quick transit option it's not a bad choice.
    Lisafrom AustraliaReviewed July 17, 2019
    Solo traveler
    Stayed 1 night in October 2018
    Superior Single Room
    Review score5.6
    Noisy and smallWhile the location is good, the room was quite small (which was not unexpected), but it was noisy, particularly from the neighbouring rooms and the window looked straight into a wall, which was very unpleasant. I would not stay here again
    Timfrom AustraliaReviewed July 03, 2019
    Family with young children
    Stayed 1 night in July 2019
    Standard 1 Double bed
    Exceptional10.0
    ExceptionalGood Value hotel , Cheap Parking if u Ask me! , Friendly Staff
    Ibrohimfrom MalaysiaReviewed July 18, 2019
    Couple
    Stayed 1 night in April 2019
    Standard Room with 2 Single Beds
    Exceptional9.2
    Recommended hotelGreat location, 5 minutes walking to Southern Cross station, 10 minutes walk to flinder station and swanston area. Standard room size with boiler water completed with tea, coffee and sugar also milk, hair dryer, and big screen tv. I love the bathroom. Breakfast is fine.
    Muchrizalfrom IndonesiaReviewed April 12, 2019

    Reviews of ibis styles Kingsgate Hotel from real guests

    Overall rating
    7.6
    Very good
    From 4362 reviews
    Provided by verified guests of
    Agoda Reviews (1253)Booking.com Reviews (3107)
    Rating via Agoda7.3
    /
    10
    Cleanliness7.2
    Facilities6.8
    Location8.5
    Room comfort and quality7.0
    Service7.5
    Value for money7.3
    High score for Melbourne
    Rating
    9+ Exceptional (97)
    8-9 Excellent (176)
    7-8 Very Good (266)
    6-7 Good (206)
    <6 Below Expectation (207)
    Time of the year
    Mar - May (268)
    Jun - Aug (226)
    Sep - Nov (238)
    Dec - Feb (220)
    All guests (1253)
    All room types
    All languages

    Show reviews that mention 

    Showing 952 verified guest comments
    12345
    8.4
    Excellent
    Norita from Malaysia
    Family with teens
    Standard 1 Double 1 Single Bed
    Stayed 6 nights in July 2019

    Good stay”

    Everything is great. Good staff. Excellent location near Southern Cross train station/ Skybus terminal, free tram zone.

    Reviewed July 22, 2019

    Thank you for your kind review. Our location is certainly very central and the free city tram service is a bonus. We hope to welcome you back again soon. Kind regards, Management Team

    Responded July 25, 2019
    ibis styles Kingsgate Hotel
    6.8
    Good
    Lisa from Australia
    Business traveler
    Standard 1 Double bed
    Stayed 1 night in July 2019

    Close to Southern Cross”

    A short walk to Southern Cross station and free trams along Bourke Street. The hotel is currently undergoing renovations so I could hear noises starting early in the morning - woke up at 7am to someone moving things around outside. This is all clearly marked on Agoda and at the hotel so I have no issues with this. My main concern was the cleanliness - I had a double room on the 1st floor and the couch and carpet were both stained. The biggest issue was the toilet wasn't cleaned properly and there were... leftovers from previous guests on the rim of the toilet seat when I lifted it. Might not be there case for all rooms but it was definitely off-putting. Probably wouldn't stay again, but for a quick transit option it's not a bad choice.

    Reviewed July 17, 2019

    Dear Lisa, We sincerely apologise for the less than satisfactory experience with us. What happened is completely unacceptable and we are following up with our Executive Housekeeper to investigate the matter and reiterate the importance of attention to detail in respect to our service & quality. We appreciate your support and feedback so we can ensure continual improvement. Kind regards, Management Team

    Responded July 18, 2019
    ibis styles Kingsgate Hotel
    5.6
    Tim from Australia
    Solo traveler
    Superior Single Room
    Stayed 1 night in October 2018

    Noisy and small”

    While the location is good, the room was quite small (which was not unexpected), but it was noisy, particularly from the neighbouring rooms and the window looked straight into a wall, which was very unpleasant. I would not stay here again

    Reviewed July 03, 2019

    Thank you for your feedback and our apologies that your visit did not meet your expectations. We are sorry you found the rooms not too well soundproofed. We are not sure if it was just noisy neighbours that you had, but nonetheless we do apologise that you were disturbed. We once again thank you for your comments as it allows us to better improve our hotel for you and for our future guests. Kind regards, Management Team

    Responded July 04, 2019
    ibis styles Kingsgate Hotel
    10.0
    Exceptional
    Ibrohim from Malaysia
    Family with young children
    Standard 1 Double bed
    Stayed 1 night in July 2019

    Exceptional”

    Good Value hotel , Cheap Parking if u Ask me! , Friendly Staff

    Reviewed July 18, 2019

    Thank you for sharing with us. Great to read that you had an enjoyable stay and we look forward to welcoming you back soon. Kind regards, Management Team

    Responded July 18, 2019
    ibis styles Kingsgate Hotel
    9.2
    Exceptional
    Muchrizal from Indonesia
    Couple
    Standard Room with 2 Single Beds
    Stayed 1 night in April 2019

    Recommended hotel”

    Great location, 5 minutes walking to Southern Cross station, 10 minutes walk to flinder station and swanston area. Standard room size with boiler water completed with tea, coffee and sugar also milk, hair dryer, and big screen tv. I love the bathroom. Breakfast is fine.

    Reviewed April 12, 2019

    Dear Muchrizal, Many thanks for your positive comments, great review and recommendation. It is very pleasing to read our guests are well looked after and had an enjoyable experience. We hope to welcome you back again soon. Kind regards, Management Team

    Responded April 18, 2019
    ibis styles Kingsgate Hotel
    9.2
    Exceptional
    Muchrizal from Indonesia
    Couple
    Standard Room with 2 Single Beds
    Stayed 3 nights in April 2019

    Superb, lovely and fantastic hotel”

    For me, this is kind of perfect hotel. Room size is ok, great location just 5 minutes walking to Cross station and 10 minutes to swanston, china town and Flinders street. The bathroom is perfect... i love it!!! Inside the room are Big TV screen, water boiler and hairdryer. Its all awesome!! Breakfast is just fine :)

    Reviewed April 10, 2019

    Dear Muchrizal, Thank you very much for your kind words, we are happy to read that you enjoyed your time with us and we hope to see you again soon. Kind regards, Management Team

    Responded April 18, 2019
    ibis styles Kingsgate Hotel
    10.0
    Exceptional
    Hussain from Maldives
    Business traveler
    Standard Room with 2 Single Beds
    Stayed 1 night in March 2019

    Great Location, Small Room but value for money ”

    Great location, nice staff at the Reception. Breakfast is a bit lousy. But I would imagine with a lower price it would be kinda of acceptable. I wouldn't mind staying there for a night or two. Not more than two days. Good for business travellers. Not for family or couple travels as space is very small.

    Reviewed March 24, 2019

    Dear Hussain, Thank you for sharing with us. We look forward to seeing you again in the near future. Kind regards, Management Team

    Responded April 18, 2019
    ibis styles Kingsgate Hotel
    5.2
    Ming from Hong Kong
    Couple
    Standard 1 Double bed
    Stayed 9 nights in June 2019

    Old building, the room's maintenance is poor”

    Standard room is really poor...the wall and light are broken. For the superior room is better as normal standard. Sound insulation is weak, when someone talking in corridor, easy to be disturbed even I slept.

    Reviewed July 12, 2019

    We sincerely apologise that we have let you down on this occasion. We have noted your concerns and wherever possible we will address them. Kind regards, Management Team

    Responded July 18, 2019
    ibis styles Kingsgate Hotel
    8.4
    Excellent
    ABUL from Australia
    Business traveler
    Superior Single Room
    Stayed 1 night in April 2019

    Excellent”

    They charged a security deposit while check in which wasnt mentioned during booking and that security money one staff said will get back at time of check out but while checked out, other staff said it will take 14 days to process.

    Reviewed April 14, 2019

    Dear Abul, Thank you for your recent review Regarding the security deposit, we do have the option for guests to provide a Credit Card for pre-authorisation or to leave $100 Cash bond which is fully refundable upon departure. Perhaps leaving cash deposit might suit you better next time as the holding on credit cards is released by your financial institution in within 5-10 working days depending upon your bank policy. We try to avoid these unfortunate situations by mentioning our deposit policy on all booking channels which includes this site managed by Agoda, to inform our guests prior to their stay. This is a standard practice adopted by many hotels worldwide, but we sympathize this must have been an unwelcome surprise, and we regret that our staff team was not able to offer a convincing explanation during your stay. Thank you again for sharing your experience and appreciate your understanding and support. Kind regards, Management Team

    Show more
    ibis styles Kingsgate Hotel
    7.2
    Very good
    Magnus from Sweden
    Solo traveler
    Stayed 5 nights in February 2019

    Close to most attractions. Breafast was a dissapointment”

    Hotel is within 5 minutes walk to Southern Cross station from where you can take shuttle bus to airport. Within walking distance to attractions in central Melbourne. I had to change room as they were doing some plumbing work in hotel. Both room offered a very hard bed (though I like hard beds), and sofas that were worn out already 5 years ago. My Agoda booking included breakfast. Hotel offer "standard" and "continental" (bacon, eggs ...). Agoda booking includes "standard" (toasted bred, müsli, youghurt, pancakes and fruit). If I knew this, I'd book without breakfast and eat elsewhere. Overprice :(

    Reviewed April 06, 2019

    Dear Magnus, Thank you for taking the time to share with us about your recent stay - we do appreciate it. We are sorry you were not happy with the breakfast on offer. Our main breakfast is a Continental buffet which might be included in some accommodation package deals. Continental breakfast includes a choice of fresh fruit, yogurt, breads, cereals, pancakes, tea and coffee. We do have the option of a fully cooked plated breakfast for an extra charge as is not part of the usual buffet offering. Thanks again for the feedback and we hope that if we do welcome you back to our hotel that we are able to provide a more enjoyable stay. Kind regards, Management Team

    Responded April 18, 2019
    ibis styles Kingsgate Hotel
    7.6
    Very good
    James from Australia
    Solo traveler
    Standard 1 Double bed
    Stayed 1 night in March 2019

    Great Place in Melbourne 🇦🇺”

    5min walk (one block away) from Southern Cross Station, in central Melbourne, close to trams, shops, restaurants, & cafes. Staff were professional and kind according to budget-style accommodation. Room was clean and cosy.

    Reviewed April 01, 2019

    Dear James, We are glad to hear our location worked out well for you. Thanks for staying with us and sharing your feedback. We look forward to welcoming you back again soon. Kind regards, Management Team

    Responded April 18, 2019
    ibis styles Kingsgate Hotel
    9.2
    Exceptional
    Hady from Indonesia
    Group
    Family Room
    Stayed 3 nights in May 2019

    value of money”

    A hotel in the cbd with good value of money

    Reviewed June 10, 2019

    Thank you for your rating and review. We look forward to seeing you again on your future visit to Melbourne. Kind regards, Management Team

    Responded June 13, 2019
    ibis styles Kingsgate Hotel
    8.8
    Excellent
    Adrian from Philippines
    Family with teens
    Family Room
    Stayed 3 nights in May 2019

    awesome location”

    at the heart of the city, superb location. breakfast is very basic and good enough to fuel up your day. room is very comfy.

    Reviewed May 28, 2019

    Thank you for your review, it is great to hear that you enjoyed the location of our hotel and found the room to be very comfy. We hope to welcome you back again soon. Kind regards, Management Team

    Responded June 06, 2019
    ibis styles Kingsgate Hotel
    8.8
    Excellent
    Adrian from Philippines
    Family with teens
    Family Room
    Stayed 4 nights in May 2019

    perfect location”

    at the heart of the city, superb location. breakfast is very basic and good enough to fuel up your day. room is very comfy.

    Reviewed May 28, 2019

    We are glad to hear our location worked out well for you. Thanks for staying with us and sharing your feedback. We hope to see you again soon! Kind regards, Management Team

    Responded June 06, 2019
    ibis styles Kingsgate Hotel
    8.0
    Excellent
    Juris from Indonesia
    Couple
    Standard 1 Double bed
    Stayed 1 night in March 2019

    location”

    very good location and service

    Reviewed May 15, 2019

    We are happy you enjoyed your stay. We look forward to welcoming you back again soon. Kind regards, Management Team

    Responded May 16, 2019
    ibis styles Kingsgate Hotel
    9.2
    Exceptional
    Catherine from Malaysia
    Couple
    Standard 1 Double bed
    Stayed 5 nights in February 2018

    Good Value for Money”

    Great location and convenient to reach to train and transportation. The room is slightly small but clean. Breakfast choices is adequate but could be better with refill of empty dishes. We were found with most of the times some food has been emptied out and when request the staff to fill up, they have replied to say that there is no refilling up and request us to try the next day.

    Reviewed February 27, 2018
    8.8
    Excellent
    Mei from Malaysia
    Group
    Standard 1 Double 1 Single Bed
    Stayed 6 nights in February 2018

    good location ,worth the price ”

    the hotel is situated at king street , walking distance to sealife aquarium , woolworth, flinders street and southern cross station. You can also reach a lot of restaurants by crossing a road only. The room that I stayed was spacious enough ,especially the bathroom. But please take note that the hotel is currently under renovation. If you still stay in the hotel after 9am , you will feel frustrated when the renovation works in progress. Overall experience is good, very worth the price ~~

    Reviewed February 24, 2018
    8.0
    Excellent
    John from Australia
    Couple
    Economy Double Room
    Stayed 1 night in February 2017

    Always book this hotel for nearby location to southern cross station”

    Not flash, good value for money for just a bed for the night and base to explore Melbourne. Very close to train station -perfect for us. Wife also likes the Spencer st shopping center close by as well.

    Reviewed May 10, 2017
    8.0
    Excellent
    yee from Singapore
    Group
    Standard 1 Double 1 Single Bed
    Stayed 3 nights in April 2017

    Good location”

    5 mins walk to southern cross station. In free tram zone. Direct tram to DFO. Room is big, might need some renovation. Paints are peeling off. Building under renovation when I visited. Wifi super weak in room. Stay in level 6. Unable to use the wifi in the room. Noted that the hotel have landuary room, but only 1 washing machine is usable. Met very irresponsible guest who left their clothes in the machine for whole night. Hogging up the machine and staff is unable to do anything. Note that there is a small flight of stairs before entering the reception. Do take note if you have heavy baggage. Will consider staying there again if budget is tight.

    Reviewed May 03, 2017
    8.4
    Excellent
    Dean from Australia
    Solo traveler
    Stayed 1 night in May 2013

    Great stay for a night in the CBD!”

    I stayed here for a couple of nights whilst in Melbourne for a martial arts seminar and the location was central to everything in the CBD. Facilities were okay if you don't plan to cook, staff were friendly and the place was clean.

    Reviewed March 24, 2017
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    ibis styles Kingsgate Hotel
    |Very good 7.3
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    • Excellent location
    • Melbourne Aquarium
    • Southern Cross Railway Station is within 0.37 km