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Imagine Marco

"One of the best staffs I have ever met, clean and big rooms, highly recommend."

zhe - 13 September 2019
1 Bedroom Apartment - Guestroom Imagine Marco
Exterior view Imagine Marco
Lobby Imagine Marco
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Imagine Marco

42 - 48 Balston Street, Southbank, Melbourne CBD, Melbourne, Australia, 3006 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Eureka Skydeck
Within 590 m of property
See map
Popular landmarks
Eureka Skydeck 590 m
National Gallery of Victoria 700 m
SEA LIFE Melbourne Aquarium 770 m
Shrine of Remembrance 1.0 km
Royal Botanic Gardens Victoria 1.2 km
Block Arcade 1.3 km
Melbourne Cricket Ground (MCG) 1.8 km
Queen Victoria Market 2.2 km
Melbourne Museum 2.7 km
Melbourne Zoo 4.8 km
Nearby landmarks
Boyd Community Park 160 m
Southbank Library at Boyd 220 m
Melbourne Altitude Training 270 m
ACCA 330 m
Chunky Move Dance Performance 330 m
Australian Centre for Contemporary Art 330 m
Sturt Street IGA plus Liquor 350 m
Care Park Sturt Street 360 m
135 Sturt Street 400 m
Melbournestyle 430 m

8.5

Excellent

Location rating score

240 meters from city center
Popular neighborhood
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 990 meters to public transportation

  • Located in heart of Melbourne

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Melbourne every 30 minutes on Agoda.com
Value for money8.6
Distance to city center1.4km
Location rating8.5
Nearest airportEssendon Airport (MEB)
Distance to airport12.4 km

Rooms available at Imagine Marco

2-Bedroom Executive Sky Apartment
...
  • Room size: 97 m²/1044 ft²
  • City view
  • 2 queen beds
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2-Bedroom Executive Apartment
...
  • Room size: 97 m²/1044 ft²
  • City view
  • 2 queen beds
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2 Bedroom Apartment
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 queen bed & 1 queen bed
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2-Bedroom Sky Apartment
...
  • Room size: 56 m²/603 ft²
  • Balcony/terrace
  • 1 queen bed & 1 queen bed
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2-Bedroom Junior Apartment
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 queen bed & 1 single bed
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2-Bedroom Junior Sky Apartment
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 queen bed & 1 single bed
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1-Bedroom Sky Apartment
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  • Room size: 40 m²/431 ft²
  • City view
  • 1 queen bed
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1 Bedroom Apartment
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 queen bed
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Apartment
...
  • Balcony/terrace
  • Shower
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Family Room Pool
...
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    Frequently asked questions

    What time is check-in and check-out at Imagine Marco?

    Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Imagine Marco?

    A stay at Imagine Marco also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, Imagine Marco has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 25 AUD per day. Self-parking is conveniently available at the serviced apartment. If you're looking for an easy way to get around Melbourne with private transportation, the serviced apartment can arrange taxi service.

    Is breakfast offered at Imagine Marco?

    Wake up to a great continental breakfast at Imagine Marco.

    What is the smoking policy at Imagine Marco?

    Imagine Marco does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to Imagine Marco?

    The closest train, metro, or bus station is Flinders Street Railway Station, 990 m away from Imagine Marco.

    What restaurants are nearby Imagine Marco?

    Imagine Marco’s neighborhood is Melbourne CBD which includes popular restaurants such as KereKere South, Cafe Bella and Rumour Restaurant, Bar & Lounge.

    What popular shopping places are close to Imagine Marco?

    Located in the Melbourne CBD area, Imagine Marco is close to great shopping choices like Block Arcade, Melbourne Central and DFO South Wharf.

    What are popular attractions near Imagine Marco?

    Guests at Imagine Marco can easily visit Eureka Skydeck, National Gallery of Victoria and SEA LIFE Melbourne Aquarium located in the Melbourne CBD area.

    What popular natural sightseeing spots are close to Imagine Marco?

    Imagine Marco is located within Melbourne CBD, which makes it conveniently close to natural sights including Richmond Rowing Club, Mercantile Rowing Club and Melbourne Grammar Rowing Club.

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    What people love about Imagine Marco

    • 10.0

      Exceptional

      "Would recommend to anyone , solo, couple, family etc."

      joanne

      |

      11 January 2021

    • 10.0

      Exceptional
      Cleanliness

      "Great location, nice and clean, friendly service"

      Kylie

      |

      4 October 2018

    • 10.0

      Exceptional

      "We had room 1606W and it was amazing with views"

      joanne

      |

      11 January 2021

    Property ranking|Compared to 3,100 Melbourne properties
    See all rankings
    Cheapest price score
    Room size
    66 sqm.
    Value for money score
    8.4/10
    Service score
    8.5/10
    Better than
    97
    %
    of Melbourne properties
    Bigger than
    97
    %
    of Melbourne properties
    Better than
    96
    %
    of Melbourne properties
    Better than
    95
    %
    of Melbourne properties
    Up to 30% off with Agoda Insider Deals!

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    Overall rating:

    8.5

    Excellent
    4,968 reviews
    Cleanliness
    8.5
    Facilities
    8.4
    Location
    8.5
    Read all reviews >
    What travelers say they love:
    Majority of the staff were fantastic just had one or two sou...
    Jess from Australia
    Couple
    More about Imagine Marco

    More about Imagine Marco

    Designed for both business and leisure travel, Imagine Marco is ideally situated in Melbourne CBD; one of the city's most popular locales. The hotel is not too far from the city center: just 1.4km away, and it normally takes about 29 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    Imagine Marco also offers many facilities to enrich your stay in Melbourne. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, laundromat, taxi service.

    In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, air purifier, carpeting, air conditioning, heating to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Melbourne, make Imagine Marco your home away from home.

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    Most talked about facilities

    Housekeeping

    8 mentions

    View

    5 mentions

    Swimming Pool

    1 mention

    What they offer

    8.8

    Excellent
    Staff 

    "Great apartment Clean tidy staff are always excellent"

    Rhonda

    |

    2 March 2021

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Imagine Marco from real guests

    Provided by verified guests of Agoda
    8.5
    /
    10
    Cleanliness8.5
    Facilities8.4
    Location8.5
    Service8.7
    Value for money8.6
    High score for Melbourne
    Rating
    9+ Exceptional (64)
    8-9 Excellent (16)
    7-8 Very Good (17)
    6-7 Good (2)
    <6 Below Expectation (18)
    Time of the year
    Mar - May (32)
    Jun - Aug (25)
    Sep - Nov (15)
    Dec - Feb (45)
    Don't miss out!Users are booking a place in Melbourne every 30 minutes on Agoda.com
    All guests (306)
    All room types
    All languages

    Show reviews that mention 

    Showing 117 verified guest comments
    12345
    9.6
    Exceptional
    Kristle from Australia
    Family with young children
    1 Bedroom Apartment
    Stayed 1 night in May 2019

    One of the cleanest hotel/apartment in CBD! ”

    Staffs are very friendly and accommodating Our room is big and we have this huge balcony with a view of Melbourne which is really beautiful. Very clean rooms and comfy beds. Will definitely go back and stay here again!

    Reviewed June 03, 2019

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    10.0
    Exceptional
    Ashlee from Australia
    Family with young children
    2-Bedroom Sky Apartment
    Stayed 1 night in July 2019

    Don’t look anywhere else”

    Absolutely outstanding customer service, everyone was so friendly. wonderful room on the 35th floor, amazing view! It was a little noisy from the freeway but not enough to stop us sleeping . A nice walk into the CBD, we felt very safe with our young children walking in the neighbourhood . We have just found out hotel that we will stay at whenever we have to travel to Melbourne!

    Reviewed July 11, 2019

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    2.4
    Lini from Australia
    Solo traveler
    1-Bedroom Sky Apartment
    Stayed 6 nights in June 2019

    Glorified and overpriced! Had I not found myself down with the worst flue, I’d have left immediately”

    Just bc the staff wear a suit jacket uniform, are nosy and inept communicators, doesn’t mean I ought to be paying astronomical prices for my peace to be disturbed rudely and repeatedly! Frankly I wouldn’t know Where to begin! The concierge and all front desk staff absolute lack of care factor and regard despite me repeatedly pleading for someone to help me with my language! Or the fact that after I managed to get my language up to my room, by myself, and having hurt my back, I was then forced to get out of bed and mollycoddle housekeeping re cleaning my room, which apparently just must must must be done! Forget the fact that this is my holiday for which I am paying ridiculous money to stay at that pretentious place, they gave zero regard to the fact that I was no longer able to not only enjoy the holiday but infact even walk or getup properly! I’ve never experienced such absolute lack of regard for someone’s well being....EVER! Would never eve recommend this place! For a good holiday, stay elsewhere!!!!!

    Reviewed July 07, 2019

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    8.8
    Excellent
    Emma from Australia
    Couple
    1 Bedroom Apartment
    Stayed 3 nights in March 2019

    Exceptional value for money and great location ”

    Excellent value for money and perfect location that is walking distance to Crown and the CBD. Housekeeping only provide a limited clean (make beds) however you have all the facilities like washer/dryer/dishwasher to comfortably stay there and keep it tidy. Very comfy bed and neat and tidy room with Tv in the bedroom and all amenities needed.

    Reviewed April 02, 2019

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    8.4
    Excellent
    Simone from Australia
    Group
    2 Bedroom Apartment
    Stayed 1 night in December 2017

    Giving it another try”

    After our first visit to this hotel ended with early morning fire alarms and evacuation we wanted to give it another go and were happy we did. The apartment is very clean, beds super comfortable with good linen. Did not hear any traffic noise unless you open the windows. Views are beautiful. Quick walk to crown. The staff were very friendly. Will come back again.

    Reviewed December 08, 2017

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    9.2
    Exceptional
    Kylie from Australia
    Family with young children
    2-Bedroom Junior Apartment
    Stayed 3 nights in August 2017

    loved the location”

    nice new hotel and the beds were so comfy i wanted to add extra luggage to take it home.. rooms were small for the money and still have not received my bond hold back when was told straight away it would go in.. best location for trams and southbank promenade..

    Reviewed August 15, 2017

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    10.0
    Exceptional
    kylee
    Business traveler
    1 Bedroom Apartment
    Stayed 4 nights in May 2019

    Exceptional”

    We had the most amazing stay at Imagine Marco...Absolutely perfect..No complaints at all...Will be staying here again on my next visit to Melbourne .

    Reviewed May 28, 2019

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    9.6
    Exceptional
    Britt from Australia
    Group
    2-Bedroom Junior Sky Apartment
    Stayed 6 nights in October 2018

    Exceptional”

    Not as close to tram lines as originally thought.

    Reviewed November 02, 2018

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    4.8
    Justin from Australia
    Family with young children
    2 Bedroom Apartment
    Stayed 1 night in April 2017

    New but need to learn customer service”

    My experience was poor from the beginning which is a pity from a new hotel. (Attempting to be) Checked in early and Room was not ready which was ok, so went out and saw Melbourne. On my return it took over 15 minutes to find my original check in. Room was new but had no teaspoons and TV control did not work. Rang down to reception to be told use one from the bedrooms for a bit as they were busy. Problem was there was no TV's in the bedrooms which they said is strange as all have. ( not this one). Staff arrived 30 minutes later with batteries but still did not work. Went and got a new one. Next day the cards would not work for the room and on checkout asked for the carpark remote back. Again the problem was we were never given one and had to get out of the car each time to open the door. Is a new hotel which has a lot to learn on customer experience and service. I travel every week for work and must say it is the worst experience I have had in over 12 months. (Even had to stay at a budget Ibis in Sydney for an airport stopover and was a lot better) Cleanliness - windows are only cleaned at the height the cleaner can reach. (Obviously short). Stayed 2 nights and never had any cleaner visit to even make the bed. Is a lot better for price and would not recommend. They need a reality check to understand it is not a build it and they will come world. Customer service is key. Poor Regards Justin

    Reviewed April 17, 2017

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    5.2
    Kevin from Australia
    Couple
    1 Bedroom Apartment
    Stayed 1 night in June 2019

    Annoying, improved then gross ”

    Needed a deposit of $150 didn't say this anywhere else then the view and most of the room was nice, but the bathroom was pretty gross and had several spots of mold.

    Reviewed June 06, 2019

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    3.6
    PHUONG from Vietnam
    Family with teens
    2-Bedroom Junior Apartment
    Stayed 4 nights in May 2019

    Good location. Terrible customer service. ”

    please avoid this place. There are better competitors just 5 mins away.

    Reviewed May 29, 2019

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    6.4
    Good
    Hoay from Malaysia
    Group
    2 Bedroom Apartment
    Stayed 6 nights in May 2019

    Cleanliness in the room ”

    Housekeeper should improve on the cleanliness while tidy up the room. No proper vacuum and the plates and glasses did not wash when we placed in the basin.

    Reviewed May 27, 2019

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    8.4
    Excellent
    Adam from Australia
    Business traveler
    2-Bedroom Junior Apartment
    Stayed 5 nights in April 2019

    Excellent”

    Great all around but the trucks on the freeway next to the hotel are quite loud with there exhaust breaks

    Reviewed April 09, 2019

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    8.0
    Excellent
    Chai from Singapore
    Family with teens
    2-Bedroom Junior Sky Apartment
    Stayed 3 nights in November 2017

    Stayed in premium sky suite from 5-8 nov 17. It's clean and well maintained. It's outside free tram”

    Need to walk about 10mins to crown casino and 15-20mins to free tram zone. We used uber to move around.

    Reviewed November 09, 2017

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    9.6
    Exceptional
    Jennifer from Australia
    Solo traveler
    1-Bedroom Sky Apartment
    Stayed 2 nights in January 2019

    Great hotel”

    Imagine Marco is a great hotel. Rooms are spacious & modern. Highly recommended

    Reviewed January 20, 2019

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    10.0
    Exceptional
    Kylie from Australia
    Group
    1 Bedroom Apartment
    Stayed 1 night in September 2018

    Fantastic location”

    Great location, nice and clean, friendly service

    Reviewed October 04, 2018

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    5.2
    Gavin from Australia
    Couple
    1-Bedroom Sky Apartment
    Stayed 1 night in December 2017

    Terrible parking options unhelpful staff ”

    Be warned the parking here is ridiculous. When we arrived there was no parking available out front of the hotel for check in so I was forced to double park while my wife ran into check us in with our booking conformation and ask where we could park. After a few minutes my wife returned to the car obviously disgruntled. She was refused check in, rudely told I had to check in and there was no parking left at hotel. I then got out of the car still double parked out the front and checked us in and asked where I could park? I was told I could temporarily park out the front in the loading zone to bring our bags in for drop off once the cars already parked there moved on. However the cars there were clearly not going anywhere fast and looked to be permanently parked there. One car in the hotel loading zone, a Ford mustang had two gangsters style dudes in it with the windows down listening to there gangster music loud and where just there to hang out. I asked if the hotel could move these people on so that paying hotel patrons could actually park and unload but they said no and I would have to find a park either on any of the surrounding streets or the crown casino parking which is over a km away. Being a Saturday night there was no street parking anywhere so we were forced to park at Freshwater Place at Southbank 1.5km away and at a cost of $20. The parking is so unorganised and the staff don’t seem to care. When I made a complaint about it and the fact it’s not stated when booking on the website. The staff smuggling said well parking is stated on Agoda website (which it isn’t) and just said an insincere sorry. Rooms are spacious and have great views but the parking situation left a real bitter taste in our mouths and we couldn’t enjoy our stay here. My advice is to get public transport here to avoid the disappointment of no available parking within a 1.5k radius Not up to scratch

    Reviewed December 18, 2017

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    10.0
    Exceptional
    Arina from Malaysia
    Family with young children
    2-Bedroom Sky Apartment
    Stayed 2 nights in June 2018

    Amazing”

    Great location, value for money, spacious, very clean, great staff, facilities provided are just perfect! Overall it was an amazing stay in Imagine Marco.

    Reviewed June 27, 2018

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    9.6
    Exceptional
    Amy from Australia
    Group
    2-Bedroom Junior Apartment
    Stayed 4 nights in June 2018

    Nice hotel close to casino ”

    About 20min walk into the city Woolworths is close Casino and restaurants are nice 10min walk

    Reviewed June 14, 2018

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    8.4
    Excellent
    Chelsey from Australia
    Family with teens
    2-Bedroom Junior Apartment
    Stayed 1 night in April 2018

    Great Location”

    Our apartment was lovely and the night time views beautiful. The staff were very friendly and will definitely stay again

    Reviewed April 29, 2018

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