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Grand Inna Medan
Grand Inna Medan
Grand Inna Medan
Grand Inna Medan
Grand Inna Medan
Grand Inna Medan
Grand Inna Medan

Removed from saved list

7.6

Very good

891 reviews

891 reviews

Housekeeping10
Breakfast5
View3
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
City Hall

120 m

Merdeka Square

180 m

London Sumatera

200 m

Grand Palladium Mall

380 m

Deli Plaza

380 m

Popular landmarks
Tjong A Fie's Mansion

740 m

Shri Mariamman Temple

1.0 km

Gunung Timur Temple

1.6 km

Rahmat International Wildlife Museum & Gallery

1.7 km

Medan Grand Mosque

2.1 km

Closest landmarks
Bank Indonesia

20 m

Main Post Office

100 m

Mayor's Office

230 m

Rumah Sakit Murni Teguh

520 m

Pajak Ikan

580 m

2021

Grand Inna Medan

2b Jl. Balai Kota, Medan City Center, Medan, Indonesia, 20111 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Medan City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Maimun Palace. Rated with 4 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.

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Highlights

330 meters to public transportation

Check-in [24-hour]

Airport transfer

Inside city center

370 meters to Grand Palladium Mall

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Check-in/out [express]

BBQ facilities

Luggage storage

This property is in high demand!

7 travelers have booked today.

Value for money7.4
Location rating8.8
Nearest airportKualanamu International Airport (KNO)
Distance to airport22.4 km

Rooms available at Grand Inna Medan

Suite Rooms
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Royal Deluxe
...
  • Room size: 28 m²/301 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Deluxe
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Suite
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Junior Suite
...
  • Room size: 73 m²/786 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deboer Suite
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Grand Inna Suite
...
  • Room size: 69 m²/743 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Room 2 Single bed
...
  • Room size: 28 m²/301 ft²
  • 2 single beds
Enter dates to see prices
Royal Double or Twin Room
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Inna Medan?

Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Inna Medan?

Grand Inna Medan is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Inna Medan has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Medan with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Grand Inna Medan?

Wake up to a great buffet breakfast at Grand Inna Medan. Adults can enjoy breakfast offered with an additional charge of 90000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Inna Medan?

Grand Inna Medan features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Grand Inna Medan?

Grand Inna Medan does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Grand Inna Medan?

The closest train, metro, or bus station is Medan Train Station, 320 m away from Grand Inna Medan.

What restaurants are nearby Grand Inna Medan?

Grand Inna Medan’s neighborhood is Medan City Center which includes popular restaurants such as Tip Top Restaurant, Istana Koki and Coffee Box.

What popular shopping places are close to Grand Inna Medan?

Located in the Medan City Center area, Grand Inna Medan is close to great shopping choices like Center Point Mall, Grand Palladium Mall and Deli Plaza.

What are popular attractions near Grand Inna Medan?

Grand Inna Medan’s location in the Medan City Center neighborhood makes it close to famous attractions including Tjong A Fie's Mansion, Rahmat International Wildlife Museum & Gallery and Shri Mariamman Temple.

What popular beaches are close to Grand Inna Medan?

Grand Inna Medan’s Medan City Center neighborhood also includes Sri Mersing Beach.

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Explore the neighborhood

What people love about Grand Inna Medan

  • 8.8

    Excellent
    Breakfast

    "The breakfast was bery good"

    Rolf

    |

    7 November 2022

  • 9.2

    Exceptional
    Staff 

    "Affordable and central Staff is amazingly friendly"

    roslanuddin

    |

    24 October 2022

  • 9.2

    Exceptional
    Staff 

    "Best location, good staff, clean hotel!"

    ADY

    |

    2 June 2022

Property ranking|Compared to 484 Medan properties
See all rankings
Room size
33 sqm.
Room comfort score
5.6/10
Location score
8.8/10
Service score
7.8/10
Bigger than
93
%
of Medan properties
Better than
90
%
of Medan properties
Better than
88
%
of Medan properties
Better than
74
%
of Medan properties
Overall rating:

7.6

Very good
891 reviews
Cleanliness
7.2
Facilities
7.1
Location
8.8
Read all reviews >
What travelers say they love:
Value hotel in the middle of the town, it's easy to find foo...
tri from Indonesia
Business traveler
More about Grand Inna Medan

More about Grand Inna Medan

Grand Inna Medan

Grand Inna Medan is the perfect choice for travelers who want to take in the sights and sounds of Medan. Experience an urban escape in Medan with a stay at Grand Inna Medan, with its exceptional location right in the city center.
Have a hassle-free trip while enjoying the services and amenities offered by Grand Inna Medan. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Exploring Medan is made even more convenient with the car hire services available at the hotel.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Grand Inna Medan guarantee a comfortable stay for all travelers. Some rooms at Grand Inna Medan are equipped with air conditioning for your convenience. Some rooms at Grand Inna Medan include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Grand Inna Medan. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Grand Inna Medan including halal options.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Recreational facilities at Grand Inna Medan are designed for escape and relaxation. Don't forget to explore the hotel's easily accessible beach. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Grand Inna Medan. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Grand Inna Medan including halal options.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Recreational facilities at Grand Inna Medan are designed for escape and relaxation. Don't forget to explore the hotel's easily accessible beach. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Around the property

Take some time to explore Medan during your stay at the hotel. Engage in the city's best art at Tjong A Fie's Mansion located 730 m away, where you can learn about the local art scene and buy original works. The best way to remember your time in Medan is with a nice gift at Center Point Mall located about 430 m away.


Around the property

Take some time to explore Medan during your stay at the hotel. Engage in the city's best art at Tjong A Fie's Mansion located 730 m away, where you can learn about the local art scene and buy original works. The best way to remember your time in Medan is with a nice gift at Center Point Mall located about 430 m away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 93% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 89% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 89% of other accommodations in Medan.

Amenities and facilities
Very good
Facilities

7.1

Most talked about facilities

Breakfast

14 mentions

Internet

13 mentions

Housekeeping

12 mentions

Food & Dining

4 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • High floor
  • Mirror
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Halal
  • Buffet
Restaurants on site

Warung Podjok Restaurant

  • Cuisine: Asian
  • Menu: Buffet
Location
2b Jl. Balai Kota, Medan City Center, Medan, Indonesia, 20111
Excellent
Location

8.8

Airports

  • Kualanamu International Airport (KNO)
    22.4 km 56 min drive
  • Silangit Airport (DTB)
    151.8 km

Public transportation

  • Medan Train Station
    330 m
  • Pulu Brayan
    4.6 km

Hospital or clinic

  • Rumah Sakit Murni Teguh
    520 m

Shopping

  • Center Point Mall
    430 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    130 m
What's nearby

Popular landmarks

  • Center Point Mall
    430 m
  • Tjong A Fie's Mansion
    740 m
  • Shri Mariamman Temple
    1.0 km
  • Gunung Timur Temple
    1.6 km
  • Rahmat International Wildlife Museum & Gallery
    1.7 km
  • Medan Grand Mosque
    2.1 km
  • Maimun Palace
    2.6 km
  • Maha Vihara Maitreya Cemara Asri
    4.3 km
  • Marian Shrine of Annai Velangkanni
    8.9 km

Nearby landmarks

  • Bank Indonesia
    20 m
  • Main Post Office
    100 m
  • City Hall
    120 m
  • Merdeka Square
    180 m
  • London Sumatera
    200 m
  • Mayor's Office
    230 m
  • Medan Train Station
    330 m
  • Grand Palladium Mall
    380 m
  • Deli Plaza
    380 m
  • Center Point Mall
    430 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from12:00
  • Check-out until12:00

Getting around

  • Airport transfer fee350000 IDR
  • Travel time to airport (minutes)90

Extras

  • Breakfast charge (unless included in room price)90000 IDR

The property

  • Number of floors8
  • Number of restaurants1
  • Number of rooms 132
  • Room voltage220
  • Year property opened1898
  • Most recent renovation2017
Property announcements

The guests may request the King size bed or Double Bed upon check-in and subject with the availability.

Reviews of Grand Inna Medan from real guests

Provided by verified guests of Agoda
7.6
/
10
Cleanliness7.2
Facilities7.1
Location8.8
Room comfort and quality5.6
Service7.8
Value for money7.4
High score for Medan
Rating
9+ Exceptional (89)
8-9 Excellent (42)
7-8 Very Good (71)
6-7 Good (47)
<6 Below Expectation (103)
Time of the year
Mar - May (88)
Jun - Aug (84)
Sep - Nov (81)
Dec - Feb (99)
All guests (682)
All room types
All languages

Show reviews that mention 

Showing 352 verified guest comments
12345
10.0
Exceptional
Jessie from Malaysia
Couple
Deluxe
Stayed 2 nights in April 2019

Great Location + Clean Room”

The hotel room is clean, service is good & the hotel is near to Merdeka Walk. I feel comfortable & I really enjoy this room so much!

Reviewed April 23, 2019

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10.0
Exceptional
SHEIKH from Malaysia
Family with young children
Deluxe
Stayed 1 night in December 2019

Hospitality Servicd”

We stay for 3 nights .. Staff ( Reception, Room service, F&B, Bellboy ) Very good and helpful. We really enjoyed stay here and will come And stay again in this hotel for our next visit... Merdeka Walk just walking distance..

Reviewed December 31, 2019

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10.0
Exceptional
SHEIKH from Malaysia
Family with teens
Deluxe Room
Stayed 1 night in December 2019

Exceptional”

We stay for 1 night .. Staff ( Reception, Room service, F&B, Bellboy ) Very good and helpful. We really enjoyed stay here and will come And stay again in this hotel for our next visit... Merdeka Walk just walking distance..

Reviewed January 12, 2020

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10.0
Exceptional
SHEIKH from Malaysia
Family with young children
Royal Deluxe
Stayed 1 night in December 2019

Good Service”

We stay for 3 nights .. Staff ( Reception, Room service, F&B, Bellboy ) Very good and helpful. We really enjoyed stay here and will come And stay again in this hotel for our next visit...

Reviewed December 31, 2019

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10.0
Exceptional
Jessie from Malaysia
Couple
Deluxe
Stayed 2 nights in April 2019

Worth the Stay”

With the price that we've booked, i would say that this is worth the stay, it makes my Medan trip completed by staying in a cozy & comfort room + hotel.

Reviewed April 23, 2019

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10.0
Exceptional
Sai from Malaysia
Couple
Deluxe Room
Stayed 1 night in September 2019

Fanstatic”

Valueable to have a stay at here. The view, services, environment , wifi..etc, all are good. You may enjoy your holiday whole day at here to enjoy the nature of the view.

Reviewed September 30, 2019

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10.0
Exceptional
Puji from Indonesia
Group
Deluxe
Stayed 1 night in February 2022

Excellent ”

Stay in the legendary hotel in medan, we took 5 rooms and everything is good 👍, sophisticated and friendly staff, strategic place also 👍

Reviewed March 03, 2022

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10.0
Exceptional
SHEIKH from Malaysia
Family with young children
Deluxe Room
Stayed 1 night in December 2019

Good hotel”

Helpful staffs ( Bell boy, Room service, R&B , Reception ) Pool - Good

Reviewed January 12, 2020

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9.6
Exceptional
Ka from Malaysia
Family with young children
Deluxe
Stayed 3 nights in February 2019

Location is very good easy to find restaurants ”

There are a lot of restaurants across from the hotel, but you have to cross a road, and the road is a little bit dangerous and there are a lot of cars and there are no traffic lights, everything else is beautiful

Reviewed February 13, 2019

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9.2
Exceptional
Mohd from Malaysia
Solo traveler
Stayed 3 nights in November 2019

Worth of money”

Pro: easy to find foods. Staff very friendly. They do housekeeping everyday. Fast response. Have non-smoking area so can have a cup of coffee and smoking. AC very nice. Fast check in and check out. Froom room I can hear azan so easier for me to prayer. Cons: my room just beside the swimming pool construction place and very noisy in the morning till evening. Sometimes I can hear people walking at night. There is no proper gym. Just a site which have bicycle to exercise. Overall this hotel is good and I will stay here again on my next visit.

Reviewed November 07, 2019

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Dear Mohd, Warmest greeting from Grand Inna Medan! Thank you very much for your review of your recent stay at our hotel. Really happy to know that you enjoy your stay even there are some bad experience during your stay. On behalf of our management, please accept our apologies for any dissatisfaction you experienced during your visit. We already delivered these to related department so they can take necessary action for your bad experience for the noisy sound and input for more proper gym. Look forward to get your next reservation in the future. With much appreciation, Grand Inna Management

Responded November 11, 2019
Grand Inna Medan
9.6
Exceptional
Kuncoro from Indonesia
Business traveler
Deluxe
Stayed 1 night in August 2019

Strategic Location”

The location itself has provided the visitors with fascinating views & closeness to interesting places. The rooms are spacious, and the facilities are as expected.

Reviewed August 25, 2019

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9.2
Exceptional
anindya from Indonesia
Group
Deluxe Room
Stayed 3 nights in June 2021

A good stay.”

The hotel is really near the center of the city. The building itself is one of the first hotel since ever, so you could feel the history. The staff is really friendly. They use covid-19 protocol which is good. Really near the railway station to the airport. Only took 5 minutes by transportation or 10 minutes walking.

Reviewed June 28, 2021

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9.2
Exceptional
Alhamdi
Couple
Deluxe
Stayed 3 nights in February 2019

Great location value for money”

Great location just right in the city with many restaurants just at walking distance, even the train station too. Friendly staffs at the hotel. Value for money with decent facilities n great service.

Reviewed February 27, 2019

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9.2
Exceptional
ADY from Malaysia
Family with young children
Deluxe Room
Stayed 1 night in May 2022

Best Location!”

Best location, good staff, clean hotel! Acceptable with the price.

Reviewed June 02, 2022

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8.8
Excellent
mohd from Malaysia
Group
Deluxe
Stayed 2 nights in September 2019

After all it is a good place to stay... convinence. Food area & shopping area is nearby”

Should upgrade the facility's example fridge , in room saftey box and the old furniture should be replace by the new moden concepts

Reviewed September 16, 2019

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9.2
Exceptional
IVAN from Indonesia
Group
Deluxe
Stayed 2 nights in March 2022

Centrally located”

Location is unbeatable in Medan but facilities still have some room for improvement

Reviewed March 23, 2022

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8.8
Excellent
tri from Indonesia
Business traveler
Deluxe Room
Stayed 2 nights in June 2021

In the middle of the town”

value hotel in the middle of the town, it's easy to find food

Reviewed June 17, 2021

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8.8
Excellent
Ririnheryani from Indonesia
Business traveler
Royal Deluxe
Stayed 2 nights in July 2020

Great place,good views”

Bangunan need more maintenace swimming pool too small

Reviewed August 05, 2020

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8.8
Excellent
fikri from Indonesia
Business traveler
Deluxe
Stayed 1 night in November 2019

Lokasi strategis”

Karyawannya ramah dan sangat membantu, hotelnya perlu renovasi

Reviewed December 03, 2019

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8.0
Excellent
Louise from Indonesia
Couple
Deluxe Room
Stayed 1 night in February 2021

Nice hotel, location great with swimming pool”

Large double room with view of pool. Could open the windows which I liked. Swimming pool has salt water , quiet in the mornings. breakfast was good with selection of fruit, salad, cereal as well as cooked Indonesian food. Will stay again

Reviewed February 28, 2021

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